Brett was the BEST! Coffee + pastries were so so delicious - will definitely be back again!!

Q: Why did the Pumpkin Spice Latte go to therapy? A: Because everyone kept telling it, "You're just a phase!" My friend, Lover of Summer Weather, had threatened me when I posted my pumpkin-y drink on my Instagram Story this Saturday. And to those who say it's still summer : Valid. It is. I can admit it. I'm waiting for September 22nd when it's autumn. I got the Pumpkin Pie Best Drink Ever and it was a decent drink. They have another pumpkin drink I think will be better so I'll be ordering that one next. Enjoy yourself a pumpkin drink. If it sparks joy, do it. read more

Better Buzz Coffee - Surprise - Pumpkin Pie Best Drink Ever. - Coffee & Tea Near Me - Surprise, Arizona

Last Christmas, I tried the peppermint matcha and absolutely loved it. I went in today hoping to try something new, but unfortunately, I felt pretty "eh" about the drinks. I'll definitely be waiting for the peppermint matcha to come back! Unfortunately, our overall experience today was subpar. There were four employees working, but after standing at the counter for a few minutes, someone finally told us, "We'll be right with you." There were only two cars in the drive-thru, and we were the only customers in the lobby at the time. The girl who checked us out was very kind and helpful. She took the time to go over different options with us, and honestly, it felt like she was the only one actually working. From the time we received the text saying our drinks were ready to the time we actually received them, it was about 20 minutes. While we were waiting, another group of girls walked in, and nobody acknowledged them either. I don't think the employees were intentionally rude, but I do feel like some customer service training would be beneficial. A simple acknowledgment or greeting can make a big difference, especially when customers are standing around waiting. Hopefully, things improve because I really do enjoy the peppermint matcha and would love to come back when it's available again. read more

I was in the drive through this morning and felt severely rushed by the heavier set lady with brown hair working the window. I tried to make small talk with her but it seemed like she was too focused on parking me and moving forward to the next order. Will not be returning here and the coffee was made wrong as well to add to the nasty attitude the worker had. It appeared to be a manager which is a shame that's the kind of people you guys select to run a business. Horrible service. read more

Love Better Buzz. I've been a customer of the company since I found them in San Diego. I was lucky enough to have a location open near me here in Surprise Arizona. This location is always friendly and quick for me. Everyone since the day they open have been friendly and kind to me. Shout out to Spencer today who was fast, friendly, and awesome! read more

Brett and Lizzie made my food perfectly!! They offered great customer service and were very friendly. read more

Better Buzz Coffee - Surprise - My perfect drink!!! - Coffee & Tea Near Me - Surprise, Arizona

Didn't realize that Butter Buzz is a very popular chain in Arizona, California, and Nevada. I am so glad I got to try it out. We got a lot of yummy drinks & food. Our orders came out relatively quickly. My favorite drink was the Hazelnut Divinity (white chocolate mocha with a touch of hazelnut). The vanilla bean latte was good coffee but not at all sweet. The açai bowl was good but very runny. The toppings were very fresh. The ciabatta was pretty hard in the sandwich but flavors were good. There was a lot of seating indoors and outdoors. read more

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First time in and loved the cinnamon cream cold brew and enjoyed the ham/cheese croissant. The croissant was pretty greasy, I had it sitting on napkins. That was nothing special. Love the sayings throughout the store and very friendly staff, they welcome you in with cheers and a greeting. Place is clean and plenty of seating, music is a bit loud-can't hear your order, love the honeycomb every where. Especially like the free sticker and all swag on the shelves. Need a store in deer valley/happy valley n 83rd area. read more

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so rude, never coming back! I order the conscious chocolate every time with light cacao nubs. I have lways done that with no issues, lately I have been told it is impossible because it is pre frozen with them in there. I feel like the workers are always contradicting themselves and are always mean for no reason. Lately the drinks have tasted horrible and been super watery. Same with the fruit bowls, sometimes I ask for some of the toppings off and some workers say yes while others say they can't because it is pre frozen the way it is. Are none of the items fresh?????? read more

I was treated SO poorly in this coffee shop today. I am shocked. We ordered 3 drinks in the drive-through and they were beyond too sweet. So I walked in the store and asked politely to have them remade half sweet. They were undrinkable! These two employees started talking sh*t a little TOO loudly about me. Girl- it's not a big deal. Just please remake the drink less sweet. Whoever the blonde she was talking too said, "oh she wasn't talking about you- she was talking crap about the guy in the drive through" LIAR!!!! Here's there photos. FIRE THESE ASSHATS and then to top it all off she made the drinks WRONG again! And at that point, my husband told me do not go back in there. They're not worth it. They're doing it on purpose. read more

Better Buzz Coffee - Surprise - The brunette I just caught talking crap about me and my order- her and this blonde were despicable! @betterbuzz you allow this? - Coffee & Tea Near Me - Surprise, Arizona

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I have been here before and I always ordered a blended drink and I've always said "thick please" and they never seemed to listen, or didn't know how to make it thick (add more ice) until today! I revived a free "regular sized drink" so I thought that I would give it another try! I ordered a Peppermint blended mocha and it was delicious! I highly recommend this location on Bell Road! read more

Better Buzz Coffee - Surprise - Looked at those cute Christmas crunches inside! - Coffee & Tea Near Me - Surprise, Arizona

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Love the Surprise location. It was very clean and my Horchata Latte was perfect Spencer helped me and he had great energy

I have never been to any type of establishment that has so many rude workers! Often when I get to the window there's not even a greeting. They shove the card reader in my face, then a few minutes later hand me a drink without saying a word. I would understand if they were slammed but it never is! I've been going to this location (despite the terrible customer service) because I truly enjoyed the drinks but it is so inconsistent, every time I go the drinks taste completely different and I always order the same two drinks. Management please get on your workers, it's ALL of them! read more

Better Buzz Coffee - Surprise - Coffee & Tea Near Me - Surprise, Arizona

I was searching for an early coffee spot and saw this place was open at 4:30 every morning. I drove up and noticed it was a drive thru as well. I decided to go in and really look at the menu. They had coffee, energy drinks (which they produce themselves, ollipops, açaí bowls, local baked goods, avocado toast, and so much more. The girl at the counter was so nice and walked me through the menu. I ordered a Miso Sweet & Salty latte, and the blue buzzin energy drink with pop rocks. This place has it all! The drinks were delicious and my açaí bowl was perfection (OG Buzz Bowl). read more

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Lizzy is awesome and super helpful and friendly! I highly recommend!! Go there!!!

We tried Better Buzz for the first time today! I've been noticing quite the drive through line recently. I ordered the lavender tea latte and my mother had the "Killer Bee," which is basically brewed coffee with extra shots of espresso. We enjoyed our drinks inside of the cafe. We were both really pleased with our respective drinks. We also split a Snickerdoodle cookie which was super good! The interior of the cafe is super cute and I could totally see myself hunkering down here to do some work. read more

Better Buzz Coffee - Surprise - Coffee & Tea Near Me - Surprise, Arizona

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I love Better Buzz, but this location has been consistently disappointing. As a former Better Buzz employee, I know what the drinks are supposed to taste like and how they're supposed to be made. Every time I come here, my coffee is watery, overly milky, and never consistent. Even the cold foam ends up watery, which shouldn't happen. I'm not sure if it's a management issue, lack of training, or low staff morale, but the quality at this location is far below the standard Better Buzz is known for. It's frustrating to spend money on coffee and have it taste this bad every single time. read more

Went to visit Jenn today at this new coffee shop that was dope! She made us feel welcomed, recommended the right drinks and to boot she even provided quick customer service! We appreciate it and will be back to visit again! read more

Better Buzz Coffee - Surprise - Jenn recommended wonderful drinks and customer service was A1. Will be back soon to visit her again. - Coffee & Tea Near Me - Surprise, Arizona

Was around the area looking for some coffee when I came across this place. I looked at some pictures online and was convinced to come on in due to the variety of drink and food options. I ended up getting a latte with coconut milk, which was super yummy . Staff was friendly and greeted me as soon as I walked in. The area inside is super clean and spacious. Perfect to hang out or catch up on some computer work. read more

Better Buzz Coffee - Surprise - Regular iced latte with coconut milk - Coffee & Tea Near Me - Surprise, Arizona

Happy New Years! Stopped in for some Iced coffee. Didn't realize they closed at 8, I appreciate the 2 girls that were there. This place is so cute and they have the cutest merch! read more

Good coffee + vanilla bean syrup was house made, love. But I asked for one shot of expresso, 1 pump vanilla bean and splash oat milk and it was $8!! read more

Better Buzz Coffee - Surprise - Vanilla Bean Latte - not too sweet not too bitter - Coffee & Tea Near Me - Surprise, Arizona

When this first opened I gave this a 5. Seemed like corp staff in from San Diego. No customers in place this morning on a Saturday at 9:00am. They said their scanner was broken to read the app code. Ordered an avocado toast. But oddly it wasn't toasted. But it is called an Avocado Toast not Avocado On Bread. Was the toaster broke as well. And my last pet peave is with no one in drive through and no one at counter but staff just chatting laughing and drinking coffee but the tables, seats and counter were dirty full of crumbs. And the garbage was overflowing.l inside. Coffee still decent. This place is too new to let it fall apart. It's been 20 minutes sitting after I wiped the my own dirty seat off yet the staff is standing together. What ever happened to 'time to lean, time to clean'. read more

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Tried Better Buzz for the first time and had a great experience! I use to love starbucks, but since the change in the chai I needed to find another option. The staff was super friendly and helpful when I was ordering since I wasn't familiar with the menu. I got an iced chai tea latte and avocado toast, and both were really good. The atmosphere was welcoming, and I'll definitely be coming back to try more items! read more

When I found out they were making one near me, I HAD to stop by and get a drink! I have only tried it in San Diego and super happy there's one finally close to me:) the staff was super friendly and recommended me the matcha! There was no line but when I pulled up to the window to pay they informed me to please park in the curbside pick up area as they were going to take my drink to me. It took about 20 mins for them to come out and give me my drink:/ which I don't understand why as there was no line in the drive thru and hardly anyone inside. But nonetheless the worker apologized for the long wait and was very sweet and friendly. The parking situation was a little tight, it might be because when I went there was construction around as they are building more stores around the area. read more

Better Buzz Coffee - Surprise - Medium iced matcha latte topped with vanilla cream - Coffee & Tea Near Me - Surprise, Arizona

The people here are incredibly rude. This place is not what it used to be. I remember the glory days of this place to when the drinks were amazing and it was slam packed busy and now no one comes here and they give you the wrong drink every time and even when they give you the right drink it tastes horrible. read more

Had an awesome experience at Better Buzz in Surprise! I ordered the Matcha Green Tea and it was seriously one of the best drinks I've ever had. The Best Drink ever is a must try as well! Marley provided incredible customer service -- super friendly, welcoming, and had a smile that added to the perfect vibe. She blessed us with two coffee drinks, and they were hands-down the best we've ever had. Huge tip of the hat to Marley and the whole Better Buzz team. We'll definitely be back... TOMORROW! read more

Better Buzz Coffee - Surprise - Coffee & Tea Near Me - Surprise, Arizona

FIRST TIMERRRRR HERE! Wanted and NEEDED a new spot to try coffee, and this location in surprise just opened for the last few months. We ordered the "best drink ever" which is Classic Americano + signature creamy vanilla, and the "mint-infused iced coffee," which consists of espresso, muddled mint, natural raw cane sugar with heavy cream. I enjoyed the best drink ever more than the mint. I felt as if the mint is more of an acquired taste but it wasn't bad at all. Service was quick. The ambiance looked clean and well put. Nice location and plaza! read more

Better Buzz Coffee - Surprise - Best Drink Ever - Coffee & Tea Near Me - Surprise, Arizona

Brett was the best!!! He was super helpful and had a great personality. Made me leave in a better mood than when I arrived. Definitely is a must to go to this location and see Brett! read more

The girl in the front was just rude she was had no customer service skills like is it my fault she didn't disclose a free drink I won't be back to this location she made me feel very unwelcome and she had a stank face the whole time it was 7.23.26 around 11:47am if you even care too look at who helped me because I didn't even get a receipt read more

I love this place. But 1- it's expensive. And 2- fire the girl with all the face piercings. Not only is she super rude, but also unsanitary. Eating at the counter then not washing her hands and making drinks. Leaving all the milks all over the counters. I simply asked why the drive thru was closed (curiosity and I had little ones in the car so I wasn't really wanting to get out). She went off on how she was the only one there, couldn't manage the drive thru and people walking in and closing at 7. It was 5pm. read more

Better Buzz Coffee - Surprise - More full milks out - Coffee & Tea Near Me - Surprise, Arizona

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Our drinks were all ice and no coffee! It was all milk too ;( used to love this place and have been giving them chances to redeem themselves but every time the coffee has been a fail. Also their pastries were given to be in their plastic bag that the manufacture sends them in . Service was subpar . The workers are grumpy and rude. read more

Amazing food and drinks! Lizzie was wonderful and very friendly. Highly recommend the banana pudding iced drink! I'll definitely be back.

Loved their coffee! Visited the surprise location and it was clean, spacious and really cute on the inside! Perfect for coffee dates or sitting down with your laptop to get some work done. The staff was super friendly too! read more

I went the first week this location opened and ordered the 3seed avocado toast and it was delicious. I've been two more times since then and have been disappointed in the avocado toast. Completely soggy and so salty! I got the prickly pear mojito and the best drink ever and enjoyed it! read more

Better Buzz Coffee - Surprise - Soggy and salty - Coffee & Tea Near Me - Surprise, Arizona

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Stopped by Better Buzz and had a great experience! Avery recommended a drink for me, and it ended up being a perfect choice. Brett at the register was friendly and welcoming, and everyone there was incredibly nice. The drinks were delicious, and the food looked amazing as well. I can't wait to come back and try some of the food in the near future. Great customer service and a great atmosphere! read more

Islander açaí bowl was excellent but messy. It was overfilled so the coconut flakes spilled on the table. Almond croissant had very little almond paste but the croissant was fresh. The service was friendly and helpful. The music started out very active and appropriate for people who want to feel buzzed. Then the music switched to pop, almost dance music. Then the music became quieter and fairly relaxing. The target market is probably younger people. The coffee is fine. The indoor seating is comfortable. There is ample outdoor seating a safe distance from Bell Rd. read more

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I ordered the horchata latte and the islander acai bowl. The latte was not as sweet as I would've liked it to be, but it was still really good! My mom got the mocha de Mexico and was raving about it!! This spot has a lot of indoor and outdoor seating, and I noticed a lot of folks taking in the nice weather on the patio and doing work on their laptops. It's a great place to get a coffee and also hit up the shows that keep popping up nearby. read more

Better Buzz Coffee - Surprise - Coffee & Tea Near Me - Surprise, Arizona

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Service is slow. Seem to focus on drive thru more than inside. Line forms awkwardly inside blocking exit door. Employees don't acknowledge you when standing right in front of them at the counter to order if they are doing something, the cashier is doing other roles as well. I came twice ordered the same drink both times and got charged two different my prices, it was like a dollar difference. Free stickers. read more

Better Buzz Coffee - Surprise - Coffee & Tea Near Me - Surprise, Arizona

Yelp helps my family find amazing new places and they always encourage us to give places support. Better Buzz has awesome employees and great tasting coffee. Even their pastries are yummy. I had turned my husband onto this business during a training day, and he was impressed with the flavor. This location has both seating and a convenient drive-thru. This morning he came on his own while running errands. I woke up to a disappointed husband and a cup of ice. He spent just over $6 for a 16oz cup of ice and 3 sips of coffee. Costs are up on everything everywhere. Then there is a point where it makes one feel ripped off. My husband felt ripped off. We spend a fortune on juice, recovery drinks, coffee and expresso drinks at home, and on the go. Better Buzz is yummy, but not worth what we can get at Starbucks. 3xs more for under $6. read more

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Second time here and loved both times! I tried the best drink ever and the carnitas tacos the first time, which were so good. Came back today and saw they have new carnitas egg bites. Loved them! Will definitely keep coming back ! read more