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    Better Days AFH

    5.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    Serengeti Care

    Serengeti Care

    3.7(3 reviews)
    2.2 mi

    Thought the aide I had was a wonderful fit. I helped her by giving her things she mentioned she…read moreneeded. A lot of things and was happy to help. Then I get a text she hurt her arm and needed the day off. I understood. Then soon a text for a week off. Then a text that it wasn't known if she was coming back, but she could give me one day in her schedule but couldn't vacuum. Her schedule? I thought she couldn't work? I will NEVER help another aide or their family again. If I could get back the two big totes of blankets & quilts I would. Just left me to struggle as my knee tendon tore, I had a TIA & heart attack & have to have the other knee surgery. I've no help at all. I was offered a "backup"man, but I said no thank you. At least the head lady at Aging & Disabilities has given a better way to find a professional aide. I used to think highly of Serengeti until I was left feeling used.

    This is an ethical, professional home care agency (Lynnwood site) that provides competent and…read morecompassionate care. They are dependable (without exception) and are able to be flexible when needed. I write this after 6 weeks of 5 days/week, 8 hours/day service from them. My husband and I each wholeheartedly recommend this agency for anyone needing temporary or long term care in their own home. A little history: We thought we had an arrangement with another home care agency, but due to questionable agency practices, we did not hire them. This, unfortunately happened a week before I needed knee surgery. My husband, the client, cannot be left alone and needs some assistance that I wouldn't be able to provide. I called Serengeti purely based on their reviews. The manager, Tanya, came to our home the next morning. Based on our impression of her and how she described their services, and on the quality of her assessment, we signed up that day. They started immediately on the date we needed them. They did not disappoint. The aide that Tanya matched up for my husband was well suited in personality as well as in her compassionate, competent skills. Gina (our aide) is a lovely, warm woman who is a pleasure to have nearby. Her primary job is to keep him safe and she does this well. She, also, helps him as needed to do his physical, occupational, and speech therapy homework. She does light housekeeping (laundry, dishwasher, tidying up, etc) as needed when I am around to insure ongoing visual supervison. We wish we had hired Serengeti sooner. I sleep better and am more energetic. I don't have to do it all. We also cannot say enough good about Tanya, the manager. She is "johnny-on-the-spot" and has helped us expedite insurance requirements. She has also called them on our behalf. She is a dynamo. Her daughter, Tanika, is equally helpful. Another aspect of this agenct that bears mentioning is that they treat their employees -- all vetted -- well. When I read employee reviews of Serengeti, the phrase I read most was that they were treated like family. Tanya and Tanika have set the atmosphere. (Our aide finds this to be the best home care agency for which she has worked.)

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    Loving Care Adult Family Home

    Loving Care Adult Family Home

    5.0(1 review)
    1.9 mi

    Quick Positives about this place: 1 - run by a Registered…read moreNurse 2 - very clean and organized facility 3 - staff very closely adheres to medical and safety regulations 4 - staff are kind and friendly 5 - residents (patients) always seemed happy and well cared for My Dad was a resident here recently and I wouldn't have wanted him anywhere else! This Adult Family Home is actually Owned and run by a Nurse (RN), which is not always true. Many are run by Nurse Aids (CNAs). The Owner is very kind and did as much as she could to be helpful in arranging for my Dad's care and medical needs. The RN and CNA's who work here follow medical and safety regulations more closely than the nursing home staff, so it was easy to trust that they would provide good care for my Dad. They even helped my Dad discontinue medications that should have been stopped by the nursing home doctor by helping me understand how to talk with my Dad's primary care physician about his medications. I wish I had moved my Dad out of the nursing home and into this Adult Family Home sooner, because he received better care all around.

    From the owner: Named 2015, 2016, and 2019 Best Home Health Care of Lynnwood, WA, Loving Care Adult Family Home is…read morea senior living community that offers a wide range of services to provide the highest quality assisted living for the elderly. We are dedicated to serving the individual needs of our residents with round-the-clock attention, love, friendly service and the dignified support that they deserve in their golden years. We focus on Wound Care, Hospice Care, Dementia and Mental Health Care, Long and Short-Term Accommodations.

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    Loving Care Adult Family Home
    Loving Care Adult Family Home
    Loving Care Adult Family Home

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    Homewatch CareGivers of Western WA - Your Management Team

    Homewatch CareGivers of Western WA

    3.0(4 reviews)
    3.8 mi

    Please do not hire Homewatch CareGivers of Western WA. Their caregivers have very little training…read more They are on their personal phones and I Pads all day. They neglect your loved one. They don't check if medications are actually taken, don't engage with your loved one and leave them in the same depend for days. Management is poor and does not care about the family. There was a revolving door of caregivers and very little communication. The Payment was all they cared about. DO NOT USE!!!!!!

    EGREGIOUS LACK OF CARE my mother was subjected to was nothing short of elder abuse under the care…read moreof the caregivers at HomeWatch Mountlake Terrace. My mother's home became a revolving door of caregivers who had little to no training and no training in dementia care. We received a caregiver who had little to no command of the English language, speaking or writing. Two caregivers left our mother in soiled depends for extended periods of time. One caregiver manipulated our mother into believing her deceased husband was waiting for her in the kitchen for the reason to coax her into drinking tea at the kitchen table; appalling and unethical tactic when dealing with a dementia patient who cannot distinguish between reality and deception. Same caregiver started spreading lies about one sister claiming she was negligent and uncaring. This is the one sister/daughter who has taken our mother to church and brunch every Sunday for over 5 years plus. Our mother lights up every Sunday when she arrives to take her to church. Another caregiver never engaged our mother; hence, providing her with the social interaction she desperately needs. She consistently ignored our mother's attempts at conversation; caregiver spent her days talking on her cell phone. This is not caregiving; it is abandonment. She was depriving our mother every day of the human connection and care she deserved. Another caregiver stepped over the line of employee and employer. She believed she controlled the other caregivers, demeaned family members and became demanding at times. She openly criticized family members' choices if they did not match hers. Her oversteps lead to the decline in the quality of care she provided. The thread that tied these failures togethers was the gross mismanagement of HomeWatch's Manager, Mountlake Terrace. She repeatedly demonstrated a complete lack of professionalism, maturity, and competence in her role. Note: All of the negligence and elder abuse has been downloaded on in-home cameras. Cameras which the State encouraged once we had 24/7 in-home care. We have found an organization that is professional, provides 75 hours of training plus dementia training, all caregivers are certified, extensive background checks... There are a number of very good companies in Washington State. Take the time and do the work to find the company that will provide your love one with the care they richly deserve.

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    Homewatch CareGivers of Western WA
    Homewatch CareGivers of Western WA
    Homewatch CareGivers of Western WA

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    Performance Home Medical - Charcoal filter for Oxygen concentrator delivered last week.

    Performance Home Medical

    2.1(57 reviews)
    2.6 mi

    Michel was incredibly kind and professional. I had a BIPAP pickup with a mask fitting and Michel…read morewas amazing. She helped me pick out the perfect mask for my medical issues and went out of her way to be kind. She had spent a long time before my appointment highlighting my medical chart from a sleep study and my packet of how and when to clean the parts of my BIPAP. She also covered my replacement schedule with Medicare. She made sure to give me her business card and told me to call with any problems for my machine and Mask. *** Michel is one of the kindest medical professionals I have ever dealt with after years of medical care with disabilities. She leads her patient care with a lot of heart and compassion. I feel very lucky to have Michel helping me with my BIPAP moving forward. She is a wonderful person and has 10/5 stars for customer service. Thank you Performance home medical!!

    Horrible customer experience. DO NOT USE Performance Home Medical…read more I've been using this company for 2 years, and their customer service representatives are consistently incompetent. I stopped using them for about 6 months because I had plenty of supplies, but on March 7th I contacted them to restart service with one very clear condition: I needed supplies delivered by Friday, 5/22, because I'm leaving the country the following week for 3 weeks. Despite confirming the urgency, UPS tracking now shows the package will arrive 2 days after I leave. At this point, maybe one of the neighbor kids will steal the package thinking it's something fun or valuable -- surprise. I will absolutely be discontinuing service with Performance Home Medical for multiple reasons, including the fact that every single person I've talked to -- from intake to managers -- has been completely incompetent and incapable of handling even simple customer requests. I've spent hours on hold waiting for answers, and I've been lied to by both representatives and managers and the call back system they have doesn't work at all. NEVER AGAIN!

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    Performance Home Medical - Charcoal filter close up of oxygen concentrator delivered last week.

    Charcoal filter close up of oxygen concentrator delivered last week.

    Performance Home Medical - Shop and Save!

    Shop and Save!

    Performance Home Medical

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    Better Days AFH - skillednursing - Updated May 2026

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