Our heat went out on Saturday night 1/24/26 so we woke up to a pretty chilly house on Sunday. I…read morecalled several contractors as I new how cold it was and people would need help. NWI H&A got to us in less than 3 hours and the tech was awesome and had the furnace up an running in about 15 to 20 minutes. They only charged us $119 for a service call on Sunday which I thought was very reasonable as only one other company was even close to that price. The tech explained what the problem was and gave us advice on how to keep our furnace running well. I am a very satisfied customer.

I had NWI heat&air install my new air &furnace 2 years ago. In that time they came back to recharge…read moreair system twice. Turned on air on 6/16/24 no cold air again. Tried 4 times to reach co. to come out,never called back. Sent text that he dissolved his co. on 6/17/24 and could no longer come out or honor our prepaid spring checkup. I called our former service co. Area Sheetmetal and was told because of shoddy work on coolant line he now needs to cut and replace by leak. Total so far is $1000. Thanks to the owner of this company and his unqualified employees. Run away from this co. If he really has lied to us and is still doing business. Beware of any variant of this business name and owner John or Mike Lopez

Needed a new air conditioner and furnace. Had about 5 companies come out and give estimates. They…read moreranged from about 8200 -15000, Ed was in the middle, but he was the only one that looked at my cold air returns upstairs, and hand wrote everything in the estimate that they were going to do. Installation was done without a hitch, communication was excellent. Have used the furnace, so much more quieter than old one. Have not used AC other that the 10 minutes or so they ran it to test it.

Timely and knowledgeable technician came to my home, and identified a critical problem in my…read moresystem. Would certainly recommend, but make sure you ask for no techs in training, and double check the solution is to your standards. * The loss of star (1) is because I was charged for (2) techs, because someone in training was along. The trainee did little more than incorrectly place, and then over-tighten my fan blade, which the senior tech wound up coming back to remove. *Loss of star (2) is due to the initial "repair" strategy, being to bypass the high & low safety systems of the unit. It would have operated, but it would have done so until catastrophic failure due to the bypass.

My air conditioner stopped working last night, so I called Rich this morning to setup and…read moreappointment with him at my home. He and his partner were out at my place within 2 hours and fixed my AC unit in another hour. They are extraordinarily knowledgeable, they answered all of my stupid questions, and Rich even gave me a few tips on how to maintain my furnace in the fall. Giving Affordable Heating & Cooling anything less than 5 stars would be dishonest, and I would actually give them more stars if Yelp allowed it. Thanks for all your help guys!

During a holiday visit and right in the middle of the week between Christmas and NYE a large…read morerooftop furnace on one of my parents' commercial buildings in Crown Point went out. I called 3-4 HVAC companies and Matt Struven, owner of Struven heating, was the only one to come out quickly and followed up with me a couple times while the other companies were taking their time getting me quotes. Again, we didn't have time to waste as the weather was below freezing. Matt got everything scheduled -- from ordering the new furnace to arranging the crane and flatbed to getting the permits from the city. Again, all of this during a week when a lot of people are out for the holidays. He replaced the rooftop furnace the morning of NYE. Matt is very professional, thorough, knows his stuff, is on time, gave good pricing, and left the jobsite clean.

One year ago one of the big HVAC companies put in a new AC for me. From the outset it was making a…read morerevving cyclical noise nonstop. Over the course of a year they sent out 9 different technicians to try and fix it. I got so tired of their inability and unwillingness to fix the unit they installed that I reached out to Struven to see if they could identify the problem. After one visit, the Struven rep Matt gave me four different problems that the original company caused when they incorrectly installed the unit. I brought the original company back out and gave them the recommendations from the Struven rep and Presto--problem solved! I should have gone with Struven from the beginning. They are professional, competent, and we're genuinely concerned with helping me fix my problem.

Rob R was excellent and thorough in his work . Cleaned and repaired my air conditioner. I world…read morefire him again .

Delivery an estimate after initial visit at the house. It's…read morebeen 2 weeks and I've called and asked about the estimate. Someone was to call me back that was 4 days ago. I was going to be a cash customer but I'm moving on. I'm now 2 weeks behind schedule

Called and requested service, they showed up on time, gave an estimate, did quality work left…read moreeverything clean, what more could you ask for, nowadays getting someone to show up is half the battle. But very happy with work performed! No problems whatsoever

I had a furnace, air conditioning, water heater, generator, outdoor motion detector lights,…read moreadditional indoor outlets, a socket repaired and some special project work (ground rods and NEMA enclosures installed, etc.), all were done professionally. The technicians, Karen and the rest of the office staff and Ryan (the owner) were excellent to work with. The work was quality and done efficiently. I will use them again and again. I highly recommend them.

Had my furnace checked couple of days ago and looked at by J & J heating and air conditioning. I…read morewas very surprise how proficient and professional the serviceman by the name of Jared Reynolds was. All I have to say he knew what he was doing and worked very hard. Also he was very nice and cheerful. I like that. If you need your furnace checked call on Jared Reynolds at J & J heating and ask by name.

This week weve been going through a heatwave and of course our AC stopped working. I Called J & J…read moreheating and air conditioning and they came to our house AFTER business hours and fixed the problem. Jerod was the specialist who did the job and he was fantastic! We highly recommend this business.

I have used Withams on several homes. They go above and beyond - every time. One example - I spend…read morewinters in FL and got notification that the Crown Point house wasn't heating (very old furnace). I called from FL, got a call back same day. Installed a new unit for me (way overdue) the next day. Gave them code to get in through garage. Got it installed, cleaned up after themselves and called me to say it was working and what did I want the thermostat set to. That is just one of the many examples. Thank you Don and thank you Boo!! As always, great job!!

Had them to come out to assess an oil tank that is in our basement. We want it to be removed, it's…read morerecently been leaking. We thought that they could just empty it, but they have to cut it up and dispose of it as well. That's even better! Paid them $75 to come to assess it, which was not a problem. On May 28th, they told us that they would be back to dismantle and take away the oil tank. The original date got pushed until June 16th, for whatever reason. I did not receive a phone call or a message stating that they would not arrive at 8 a.m., per our original conversation. Called several times and had to wait on someone to return our calls. We finally get in touch with the manager, John, and he tells us that no one will be coming to our house because they have several clients that they have PRIORITIZED because they don't have air conditioning. Mind you, the weather in the past two weeks has not been excessively hot, in fact, it's been cool outside and MAYBE had two days that were in the 80s. He states that they called and left a message. I have not received any calls, I don't have any missed calls, nor do I have any voicemail messages from anyone at Witham's. We have work that we're trying to get done on our house and garage. We have had to push those jobs so that Witham's could come into our home utilizing the backyard; which is where the other contractors need to access the rest of our property, as well. We can't keep pushing off other things that we're trying to do to this house. We have scheduled places to be, individually as a family. We need to work on our home to be completed in a timely manner. For you to tell me, after accepting payment, giving us a verbal agreement, and scheduling an appointment for us oh, that you have decided to prioritize your customers, is absolutely ridiculous! It is not, according to John, a first come, first serve type of company. No matter what you may have going on, if they feel that someone else is more important than what you need done, then you will get bumped until they can come to help you. This oil is leaking in my home! Not sure how a broken air conditioning unit prioritises over leaking oil, that you can see and smell. We tried to get him to understand this from consumer perspective. Not as a business owner. As an individual, if you paid someone for a service, and was told a date that said service would take place, you would be upset if you were constantly told that it could not happen during that time. It feels as if we are getting the runaround. We have now had to take our business elsewhere! My parents have utilized this company for decades! Whether it was something within the home or them actually going to the gas station. We will no longer patronize this company as a family!