Tldr: left before receiving service due to deceptive business practices and upcharging advertised…read moreprice of product, despite posted price online and confirming over the phone I had an appointment with Dr. Sabau at the Old Town Medspa, Naava River North location. We discussed what I was there for and what she would be providing. Upon telling me that she would be providing me a certain product (at 22 units) at the price posted online ($5 per unit), she then said that she dilutes the product and would be giving me approximately 60 diluted units of the product. I asked how much of the product I would be receiving in total, because we had talked about and agreed upon 22 units, and she confirmed it would be 22 units of full product. I then stated that based on the price indicated online, and confirmed over the phone with me, I was expecting to pay $5 per unit, which would be approximately $110 total. Dr. Sabau told me that even though I am receiving real 22 units and that the online price is $5 per unit, I would be expected to pay extra because she arbitrarily diluted the product to 2.5 times less than the full product, and would be responsible for approximately 60 of these diluted units. She continued to say that the online price is misleading and that it is more like $12 per unit to account for the diluted product they provide. It is importantly to note that at no time while booking my appointment was I told the product would be diluted, nor was I told what the product was filled with meaning she was trying to give me an unknown substance along with the service I was there for. I left shortly afterwards and while I don't know if this is an aspect of the company having deceptive practices and advertising, or if Dr. Sabau was going rogue and overcharging her customers, I left bewildered and completely unsatisfied over being flagrantly lied to, wasting my time coming to Old Town Medspa at the Naava location. While I cannot speak to the quality of service because I left without continuing with my service, please beware this company and location that they were caught changing the advertised price of a product.

Drs. Nael Gharbi and Shazel Gharbi are both so kind and talented, their staff is also beyond…read morewelcoming - great med spa!

Overall wonderful experience I have had here. The staff is great and their technology is great with…read morebooking appointments / getting paperwork done beforehand. That way you are in and out. My last treatment, I was maybe there for a maximum of 30 minutes and I felt heard, answered all of my questions, and easy people to have conversations with. It is still too soon to tell, but I'm looking forward to results and plan on coming here frequently. Thank you Skinovatio, looking forward to coming back in October!

Amazing experience with Victoria for PRP micro needling. Fantastic spa, perfect location.read more

They are attentive from the moment that you walk in. I am so satisfied with my first tattoo removal…read moresession. All my questions where answered on how many sessions I should expect. The did a complimentary face/skin Scan and I would highly recommend getting this service if you are looking to understand what areas of your skin need the most care!

Easily accessible location with friendly staff and a seamless booking/rescheduling process. A…read morecouple of weeks ago, when the storms hit Chicago, I was able to cancel my appointment, no questions asked. This is not always so easy, so my hat is off to the front desk staff at Viva La Med Spa for making this possible. I received a consultation here, as well as a lymphatic drainage facial and mini facial for first-time customers. The breadth of aesthetic services is impressive, and I look forward to returning to try more of the offerings here.

Face Foundrié is an excellent choice for a high quality facial. The atmosphere is definitely more…read morefunctional than luxury, but I've found the facial experience itself to be excellent. I've had the clean and natural facial four times, having joined their base level membership (without feeling pressured, by the way) after a first-time discounted visit. I've seen three different estheticians, and each has done a great job. The membership gives you a monthly perk, which sometimes is a small product, but other times is an actual add-on. I find the facials very thorough and relaxing, with neck/shoulder massages to start and finish. Others have commented on the layout not being private rooms. This doesn't bother me - I go for the benefits of the services more than the atmosphere. It hasn't been very noisy the times I've been there, even with multiple clients. One thing I appreciate is that even though they always recommend products, they don't pressure you to buy them. The front desk staff has always been great, especially when I stopped by before I booked my first facial to ask some questions. I always look forward to my monthly visit because I come out with my skin looking great and just overall feeling great!

I decided to try Face Foundrie before heading on a two-week international trip and it was the best…read moredecision. I normally get facials about two or three times per year and have received most of them from full-service spas like Kohler and ones inside hotel. I love the beautiful spaces and amazing amenities that some of these larger spa's have, but I don't like going if I am tight on time. Face Foundrie is the perfect option for when you want effective skincare treatments and you are good with being in and out. I had the glow facial and the dermaplanning add-on. This was my first time having dermaplanning and I was impressed with the results. I remember hearing that your daily skin care products and makeup absorb better after dermaplanning and I would highly agree with this. While they did mention the membership to me at the end, it wasn't in a pushy way. I didn't end up enrolling in the membership, but it seems like a pretty good deal if you would like to have monthly facials.

I've been going to Sangini for several years and I've been 1000% satisfied. I've gone to her for…read moreboth lip filler and botox and have been nothing but satisfied. I love that her approach to aesthetic dermatology is really longevity-focused. My best friend goes to her as well and both of our results have always looked subtle and natural but show an undeniable 'glow up.' She also has a way of being kindly transparent about her perspective that is truly unique in this industry. It shows she genuinely prioritizes her clients' satisfaction short AND long term, not how much product she can sell.

I saw Dr. Patel last month for acne and redness. She diagnosed me with Rosacea and her treatment…read morehas shown tremendous improvement in just four weeks. I've had really bad skin since my teenage years and I feel like Dr. Patel's treatment has set my skin on a path to eventual smooth skin :)

For my birthday I decided to treat myself to a facial. After researching for a few days I finally…read moredecided upon Absolute Precision Skin Care based on the great reviews. The reviews that mainly caught my eye were about Carly so I scheduled a facial with her. I later realized I scheduled it a week further out than I wanted to so I called to see if I could be seen sooner. They texted me back saying they had an opening the day I needed but they didn't say it wouldn't be with Carly. I guess I should've confirmed this but when I specifically requested her I assumed I would automatically be booked with her. I was booked with Jessica instead. When I arrived at 12:25 she greeted me at the door and immediately took me to the facial room. Her consultation was very quick and brief. We began the facial at 12:35 and she was finished by 1:22 so I did not receive a full hour facial. Any skin issues I mentioned to her she just repeated back to me when she was examining my face. I would've liked if she had walked me through the facial process step by step. Everything she put on my face was a mystery. The massage wasn't the most relaxing. My neck was tense the entire time. And while masking I just laid under the infrared light while she sat behind me silently. Almost every facial I've had elsewhere I have received a hand or scalp massage while I masked. Also the music was absolutely horrid. It was not relaxing spa music. It was more like boppy coffee shop music during the entire service. My face felt a bit tight afterwards and Jessica did not give me any product recommendations which bummed me out because I was really hoping to take something new home. Being in this industry myself this was not how I would've given the service. Overall I would not go here again.

Carly is always amazing. I had a premium facial. Carly really takes her time to discuss my…read moreconcerns, explain what she is applying and why it is of benefit. She recommends products that may help my specific concerns. My skin felt and looked fantastic and I was absolutely relaxed for the rest of my day.

I found Skin By Zana the way most busy women find anything..desperately, on Google Maps, postpartum…read morewith a newborn and a brand new business, looking for a reliable mani/pedi spot after my old place closed. What I found was so much more than that. Kim is an absolute gem. Her manicures are precise, efficient, and they last. and when she introduced me to Dazzle Dry, it was genuinely life-changing. Walking out the door without waiting for nails to dry sounds small. It is not small when you're a new mom. Zana saw me squeezing appointments into nap windows and suggested something I'd never heard of: a dermaplaning and HydroFacial while Kim did my manicure. Sixty minutes. Sometimes less. My skin has never looked better -- I'm obsessed with dermaplaning, hooked on HydroFacials, and now on a vitamin C serum routine she designed for me. I feel genuinely beautiful when I leave. And it doesn't stop there. Zana does it all: brow waxing, tinting, and lamination that I now can't live without, plus Brazilian waxing and laser services. She's become my one-stop shop, which for a busy woman is not a luxury, it's a lifeline. I don't have to coordinate five different appointments at five different places. It's all here. Four years later, I've seen them through two pregnancies. They've let me bring my newborn (as young as one week old!!) rocked my babies to sleep during pedicures, and shown up for me in ways that go way beyond beauty services. If you're a busy woman who thinks she doesn't have time: you do. Zana and Kim will find it for you. Book the appointment.

I've been coming to Skin by Zana for years and can't recommend them enough. Zana is incredibly…read morekind, professional, and always does an excellent job with waxing services. Kim also does a fantastic job with pedicures -- I always leave feeling relaxed and pampered. The space is very clean, welcoming, and professional, and everyone makes you feel comfortable from the moment you walk in. Highly recommend!

I came to Defined for a laser hair removal session with Emily and was nothing less than impressed!…read moreShe did an amazing job and made me feel very comfortable throughout the whole session (this was my first time getting laser hair treatment). I will be coming back again and recommending this spa to my friends and family!

I have had 2 signature facials at Defined, and they both have been fantastic. They were very…read morethorough, and left my skin feeling soft and healthy. I was very appreciative of the skin care recommendations they gave me each time, which I have been following at home to keep my face healthy.