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    Beverly Hills Transfer & Storage

    3.3 (119 reviews)
    Open 8:00 am - 5:00 pm

    Services - Beverly Hills Transfer & Storage

    In-state moving

    International moving

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    No sterling silver setting for our thanksgiving this year. It had been in our family for over 40 years :(
    Rubie L.

    Yes unpacked everything and still no silver or wedding rings. It breaks my heart every time I think about it. My grandma was so proud of her silver that she started collecting at age 16. Now she's 88 years old and has no silver to put out for our family gatherings. We filed a claim and got denied. Filed an appeal and they stated it was denied because we did not let them know it was missing before they left the day everything was delivered. We never had a chance. That would have been impossible to unpack and account for everything while they stood there and waited - there were hundreds of boxes. Just use this as a learning experience so it doesn't happen to you!!

    Moving truck arriving in Denver. Our stuff was packed really well!

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    6 years ago

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    hi Rubie L, has everything been unpacked?

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    Review Highlights - Beverly Hills Transfer & Storage

    Earl was always responsive to even the smallest question and helped to make us feel at ease in the days leading up to the move.

    Mentioned in 13 reviews

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    Gardena Self-Storage

    Gardena Self-Storage

    1.0
    (1 review)

    I rented a unit on October 10, 2025, and on October 20, about 20 minutes before closing, I…read moremistakenly closed my account. The very next morning (October 21), just two hours after they opened, I called to undo it. The unit hadn't been rented, and I still had 21 days left that I had already paid for. When I spoke with the manager, Ms. Cynthia, she told me the closure was final because I had signed the vacate form. I explained that it had been less than 24 hours and asked if any exception could be made given the circumstances, but she firmly declined and said there was nothing she could do. Her tone was curt and dismissive. While I understand the importance of company policies, the lack of flexibility or empathy for a genuine mistake was disappointing. Good customer service often means finding reasonable solutions--especially when the customer acted quickly to correct an error and no harm was done to the business. I hope Gardena Self Storage management reconsiders how they handle such situations and empowers their staff to respond with more understanding and professionalism. Everyone makes mistakes, and I tried to fix mine right away. I wasn't asking for special treatment--just a little understanding and fairness. The lack of compassion and willingness to help was extremely disappointing. I left the conversation feeling dismissed and undervalued, and it's an experience I won't forget. The unit was clean and the grounds were well maintained. The access hours are very limited and they are not big on providing excellent customer service.

    From the owner: Proudly Serving the Community of Gardena Since 1976.read more

    Beverly Hills Transfer & Storage - selfstorage - Updated June 2026

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