Went here for a wax and had an amazing experience. This was my first time at beyond beauty, everyone working there was super friendly and welcoming. Jennifer is such a down to earth person, made me feel super comfortable while also being efficient. Highly recommend! read more

I am "beyond" happy with my microblading experience! I found this salon/spa on Groupon while looking for microblading. I called and made the appointment before I bought the Groupon. I had no trouble making contact or making an appointment. They book up fast, so my appointment was a month away. I also made the touch-up appointment to secure the spot. First, I had to stop by to have a patch test due to my having a nickel allergy. Then came the actual appointment. Jennifer was great! She was so patient and really worked with me to achieve the brow shape and color I wanted. She's very thorough, honest, and funny. I've had my touch up and my brows look amazing! I love them! I'm glad I chose this salon for my brows. read more

This was by far one of the best waxes that I have ever had! Jennifer was extremely nice & made me feel very comfortable. This location is perfect for me, so I am hoping that I can make this my salon home. Looking at the reviews, I must admit that I am nervous to return but I am hoping to prove the naysayers wrong. Please note: I would rated them 5 stars but I gave 4 stars, because it was very difficult to make an appointment. I had to call several times, and someone finally called me back 3 days later. Otherwise, they definitely deserved 5 stars! Stay tuned for an update on my next visit.... read more

I have one name and please remember it...Vanessa. I bought a groupon because I am on the hunt for a new waxing place. I have found it. Vanessa was my esthetician. I went in for a bikini wax. This was the most thorough and complete bikini wax I have ever had. Vanessa was very attentive and pleasant. I will definitely be returning (groupon or not). The only reason this business did not get five stars is because my appointment started late. I did receive a call letting me know Vanessa was running about 15 minutes late, but it was a bit of inconvenience. I truly understand why Vanessa would run behind. She pays attention to detail and make sure your service is done well and completed. I am not sure of the other services, but I will definitely be back for my next wax! read more

I have gone here for numerous facials, I have never had a bad experience. I have seen Vanessa, I highly recommend her as she is very knowledgeable and gives a fantastic neck/shoulder massage! I did have an appointment rescheduled, but it wasn't a big deal to me. I also had to wait about 30 minutes one time as the bookings appeared to overlap, but I go on the weekends in the morning so it wasn't that big of a deal. I have recommended this place, and Vanessa to my friends. Update: 7/5/2014 I had to drop the rating to 2 stars as I called to book a facial with Vanessa and she no longer works there. I tried one other person, and it was not worth it. Vanessa was the only reason I went here, so now I must find where Vanessa has gone! read more

They are so unprofessional even with a long standing client! Paid for service, they changed my appointment to a time I can't make and when I said something was told to leave and that I can sue her. So I had 1 of a 2 part procedure done tha left my face in pain as well as my pocket! The Better Business Bureau and IDFPR will be hearing from me! If you check other reviews on FB Jennifer is consistently ripping off her clients. read more

Let me start by saying that I left this place on cloud 9 after a wax. A WAX PEOPLE. So I was looking for a place that offered a deal on a Brazilian wax and found a group on for it. I hadn't had one in so long so I checked out the website and was completely shocked to find so much detail about their work. They had a page specifically for group on users. They allowed me to purchase a bikini wax and upgrade it when I got to the salon so that is exactly what I did. I thought I would also have to add on their numbing agent but I didn't. So Nicole did my wax and she was VERY thorough. She explained so much that I didn't even know about waxes. Like how State of IL regulates all salons use this special powder but most salons won't because it is so expensive. But she was very nice and quick. I enjoyed it so much lol (what normal person enjoys a wax) that I prepaid for my next one since they had a special for the month of November. Well worth the risk. Let Nicole take care of you. read more

I got a Groupon for a Shellac mani pedi. I've had a Shellac mani before at salons and there was never an issue with soaking and prepping prior to polish. I was told that they could not soak my hands or feet because the Shellac would break or chip. They applied no cuticle remover , no pumice rub for my feet, no water at all, basically it was a polish only. The best part of a mani and pedi is the soak, massage, heated towel wrap, lotion that all leads to the icing on the cake, the polish. None of that happened. The polish on my fingernails was somewhat uneven and it did end up chipping around the cuticle anyway so I removed it after a week. There's got to be a way of doing a real mani pedi with the Shellac, other salons seem to have figured it out. The staff was very nice, when I asked she said she would give me a pumice for home but then we both forgot. read more

I had THE BEST services today. I purchased a Groupon which included the full body steam with a head,face and shoulder massage. I also added a mini facial. They were extremly welcoming from the moment I walked in and Vanessa is AMAZING I was the best upper body massage and facial I've ever had. I really really love the steam aswell. I booked my next appt for a 90min massage and full body steam with Vanessa. It will be a perfect way to end my week. I think I found my new Massage therapist read more

I haven't even stepped foot in this building yet but want to write a quick review for my experience so far. I made an appointment a few days ago because I gave a Groupon that will be expiring soon. I had no problem getting an appointment and the lady on the phone was nice. However all weekend I have been so sick. Think cough, congested, sore throat, the works. This morning I woke up hoping to be better but I was even worse. When they called to confirm my appointment I asked if I could reschedule for next week even though my Groupon expires tomorrow. They were totally OK with it and I had no problem getting another appointment. I hope their beauticians do nails as well as they take appointments, if so I'll have a new favorite nail place! read more

Beyond Beauty Salon N Spa - Day Spas Near Me - Oak Lawn, Illinois

Ima keep it short and sweet. 1. Bought a Groupon 2. booked my appointment, then cancelled said appointment 10 min before, and they kindly rescheduled me for later in the day. 3. Showed up for my appointment 4. Greeted by nice lady at reception area 5. Technician brought me back 6. Waxing services performed 7. Paid and left Decent place, sweet technician. What more could a lady ask for?? A couple bad reviews are up, but they were a busy little office with, what seemed, a lot of return clients. It's a shame that not everyone Yelps. I'll be back read more

I had bought a Groupon for a mani/pedi, which had expired. I called & asked if I can use the cost towards a massage instead, they said sure. I enjoyed my massage: I really wish I remembered her name bc was good. She listened to the fact I wanted very light pressure, and mentioned several times to me if at any point it was to much to tell her. I enjoyed it. The entry way is not very welcoming,but the massage room was. read more

This place is a joke! Had a Groupon for microblading that cost me $250 dollars and called and made an appointment for it months ago. They told me that they were booked up past my expiration date for my Groupon and when I finally got there after waiting for months to get in, because it had expired they no longer could honor my Groupon. When it CLEARLY SAYS ON GROUPON WEBSITE, "As along as the appointment is made before the expiration date, they still have to honor it." Which is exactly what I did!! She told me to "read the fine print" and "buyer beware" trying to make it seem like it was my fault when CLEARLY she did not read the fine print on her side at all! And this was all from the owner! Completely embarrassed me and I left very emotional as I don't have $250 to waste and had waited so long for my appointment just to be horribly disappointed. Called Groupon requesting full refund and contacted the BBB! Maybe they should take the time to read the "FINE PRINT" to make sure this doesn't happen to anyone else! Ridiculous! read more

Beyond Beauty Salon N Spa - FINE PRINT from Groupons website. - Day Spas Near Me - Oak Lawn, Illinois

I have been to Beyond Beauty several times. I would have given it a 5 star rating in the beginning but not now. I gave them a 2 star because the girls that work there are awesome, but I don't know who the owner is but I believe she letting a good thing die. You cannot ever get anyone answer the phone anymore and when you leave a message they call you like three days later! By that time I have already scheduled at another place. Most women who wants a service want to be able to get an appoint at least the same day they call not three days later. read more

Horrible business. They never call you back and hardly ever have any available appointments. Their front desk person could use a class in customer relationship and is extremely rude and unprofessional! They are not kid friendly either. I will never give them my business again! read more

Update: I was contacted by the owner about receiving a complementary manicure to fix my previous manicure. This time around my nails look fabulous! Jennifer was friendly and informative. She let me know that they are transitioning away from opi polish to Zoya brand polish because Zoya is free of toxins...(hence my limited polish complaint last time). But I loved the Zoya polish so much I bought a color for home! Jennifer was great. Took her time, cleaned up excess polish and was very a tune to those tiny details that make for a great manicure. I would highly recommend Jennifer!! read more

I am so busy with work and school that I don't have tons of time to travel to salons up north. I decided to check out salons in the area and found this one online. I was hesitant about trying it, but I've been there a couple times and have had fairly good experiences. Nicole, my waxing esthetician, is awesome! She is very warm, friendly, and knowledgeable and definitely puts her clients at ease. I appreciated her professionalism and the way she explained what she was doing and how to care for the services. She could tell I was nervous and made sure that I felt comfortable. I was definitely satisfied with how everything looked after. I would say the only issue I've really had is getting through on a phone call. It almost always goes to VM, so I have to call several times before I actually reach anyone. I also recommend trying to schedule appointments 1-2 weeks in advance, because they are usually pretty booked. read more

Let me first say that I would have never come to this place if it wasn't for seeing a Groupon for a $16 bikini wax. So, I made an appt for 1p on a Saturday. I get a call at 9am on Saturday morning from them asking if I could come in earlier due to several cancellations. I said sure and chose the 10:30 time slot. I got there at 10:36 (thanks google maps for the messed up directions) and the reception goes "I'm sorry but you're 6 minutes late, she can't see you now and she's already working on someone." I explained how unlikely it was that she's already working on someone considering my appt was at 10:30a and there were so many back to back openings and she goes "well, she busy now, sorry." I said, "it's quite ok, this isn't the type of place I would want service from anyways." And I said that last part for several reasons-let's start with the receptionist who looked like she's seen better days. Hair in a ponytail, faded sweatshirt and jeans on. The area is not the best and there were cigarettes outside the front door. When I go to a spa, I'm looking for great service AND the spa experience, perky and pretty receptionist included....I'm willing to bet the cigarettes outside the front door were from the receptionist. Anyways, there are way too many spas in Chicago to deal with a crappy receptionist. read more

Came here for a massage and facial. Place was hard to find (note it's in a strip mall type location across the street from Pep Boys. Was greeted quickly and filled out some paperwork. The aesthetician even met me before the facial to check out my skin and recommend which type to pick and products she would use (only reason I deducted 1 star was I felt she was a bit pushy when I declined purchasing a bunch of extras-I did end up adding on microderm however). Massage was great! I got the deep tissue and she really worked out my back (I recently pulled out my left shoulder at work and I felt like a new woman when I left the spa). Facial was great too (I remember getting microderm done about a year ago and the first time she didn't spend near as much time as the aesthetician did this time and my face felt and looked great after). I would definitely return and would recommend checking them out! Also-I do remember hearing they're offering 40% off all spa services during September. They said you can purchase now and they won't expire for a year! read more

I bought a Groupon and first it was very hard to get them to answer the phone so I had to drive there Appointments were cancelled bc they will be on vacation. I had an appointment and was late 7 minutes and they refused to see me. I reschedule the appointment to today I was on Time and had to wait for 30 minutes after which they told me that my group on was cancelled bc I was a no show. That is crazy Horrible business and clearly don't care that much about customer satisfaction Don't waste your money there There are much better spas that will cater for your service My review is regarding skin care read more

I've gone to several places for a Brazilian but this is by far the best. I don't see myself going anywhere else. Nicole is amazing and does a really great job. She's so funny and makes the whole process a lot less awkward. They usually have deals 3 for 99 (or something around there) for Brazilians which is nice. It's a very clean establishment and you might want to book an appointment in advance as I've noticed it's not as easy to get an appointment in a short amount of time unless you luck up and call after someone cancelled. read more

I found this gem of a place on Living Social. I booked an appointment for a microderm. The ladies who work here are very nice and pleasant. Vanessa was my esthetician today and she is fabulous! Very professional and friendly. She made recommendations for what I should be or not be doing for my skin type. I upgraded and added a custom facial that included a neck, shoulder and hand massage which I'm so glad I did. She really spent a lot of time on each service. I felt relaxed and not rushed. read more

On the outside of this salon it looks really big. In the inside, there is only one station to do a mani and one for pedi. Which is crazy. There should be more stations than just one. But it seems like there no space. I had a massage, mani, pedi. The massage was great!!! my mani and pedi did not even last one day... Never coming back here again. read more

This was my third time at the salon and I cannot say enough wonderful things. It's spotless. Everyone there is very nice. They are so professional and very detail orientated. I'm a nurse and appreciate their sanitary techniques. I had a great mani/pedi by Jennifer. She than did a facial and microdermabrasion. My skin has never looked better. Sarah gave me the perfect massage. I will be back. read more

This place is amazing. Beware the other reviews: they don't understand the process behind the product they've purchased (shellac mani or pedi) and take that out on the salon. It's not the salon's fault you're an uninformed consumer. The staff here is amazing, funny, knowledgeable, and they genuinely CARE about their guests and their guests' nail health. If you like a good soaking, don't purchase the shellac. If you have super thin finger nails like mine, DO get the shellac because it will strengthen and fortify them. Go into the experience knowing which product you want and why and, trust me, you will walk away more than satisfied. read more

This place was actually a referral from a friend and I really like it. I go for Brazilian waxes, facials, and Chem peels. The staff is very friendly and scheduling is always easy. Before I received my first Chem peel and facial, I was going to pay full price for both of them and one of the girls actually informed me that there was a groupon for the Chem peel and I could just add on the facial for much cheaper than the full price. I was really surprised since most places would have just let me purchase it for full price instead of getting a deal. When I got my facial and Chem peel, they suggested a cleanser and moisturizer for me. I purchased it and have fell in love with it. read more

I purchased a groupon for a spa manicure and spa pedicure. I booked it 10 days in advance for 9 am saturday. I received a call the night before CONFIRMING my appointment. I am on my way to the salon and 20 MINUTES BEFORE MY APPOINTMENT I receive a call, telling me they needed to re-book because of the construction that was going on would interfere with my pedicure. Excuse me, but why was I not informed the day before during my confirmation call that there was a possibility I would have to reschedule. This was at 8:40 am on a saturday, the day before I leave on vacation, needless to say I had to scramble to find a salon. I called back and left a voice mail to express my extreme displeasure on how this was handled and also mentioned that I would not be redeeming my groupon and take the money loss . I was very surprised that I did not receive a call back, to try to make this right. They clearly do not care about retaining new customers and this is a terrible way to run a business. I wanted to give it O stars but that is not an option. read more

Bad. Don't go here. Hard to get an appointment. Rude receptionist.

Do not waste your money on the mani and pedi! This place only has one chair to do the mani n pedis and the Latina girl doing them leaves them looking ghetto! She left my French tip no chip obviously uneven and when doing my pedi, she didn't even wash my feet or remove the dead skin! She only painted my nails and called it a day! She did offer to give me a gift certificate, but wth would I want to come back to this salon! I also received a facial and that was vey pleasant. If it wasn't for the facial, this would've been a disaster! Would never go back! Plus my nails starting chipping within hours! read more

Ditto - so unprofessional even with (another) long standing client! Microblading suppose to last a year didn't last 6 months, tried to get in for a "touch up" receptionist never put my appointment in computer! Jennifer never tried to accommodate me or apologize for their mistakes (would have taken 20 minutes) called several times to see if any cancellations, no one ever answers the phone & of course no one called me trying to get me in sooner. Was told on the phone it would be $75 and when I finally got to my 6 weeks later appt. told $95. No apology for appt screw up on her end or pricing confusion, etc. Asked why did this microblading fade after not even 6 months?? Jennifer had no answer other than retinol (which I've never used) or she states "the body does funny things" so clearly she changed something, cheaper product probably, anyway, does not last 5 months much less 12. I left and won't be back, did not get my touch up they/ SHE IS VERY UNPROFESSIONAL ! Lastly, Jennifer had the AUDACITY to charge my acct $25, which I DID NOT authorize and did not authorize her to keep on file!!!! Doesn't get anymore UNPROFESSIONAL THAN THAT!! She doesn't care if you've been a client for 5 yrs or 20 minutes only cares about $$$ don't waste your time or $$$ read more

Sorry if this may be lengthy...I just want to give the best review I can so I can do Jennifer justice! I came to Jennifer after a botched microblade from Zaza Salon. She was actually my first choice but I chose convenience over quality at the time. She was so patient and helped me in ever way possible to fix this awful debacle. I really felt like there was a point of no return...but when the time came to finally fix the botched microblade, SHE FIXED IT!!! and it's as if the botched microblade NEVER happened!!! and now I'm confidently rocking my eyebrows again. I also just want to say that besides her amazing job on my eyebrows, that Jennifer is just an overall amazing and kind person! and SUPER patient! and patience in people is hard to come by these days. I seriously could never thank her enough!! EVERYONE GO TO Beyond Beauty Salon n Spa and ask for Jennifer if you are looking to do microblading! I would NOT steer you wrong!!! read more

Came in today for a microblading appointment I made months ago. I drove from 30miles away and was 5 minutes late. The receptionist was on the phone when I arrived and had me sitting waiting another 10 minutes. Once she hung up she accused me of being 20 minutes late and turned me away. I never would have come here had I not had the groupon. The facility is dirty and outdated. what's worst is the service is shockingly awful. Don't waste your time. Also beware of the groupon for microblading as groupon now won't refund even with bad service. So I'm out $300 and wasted my time and energy on this horrible place. read more

My husband spent hundreds of dollars on gift certificates for my birthday. They are non refundable, and apparantly non fullfilable. I have tried on 7 different occasions to book an appointment always to be told no, there is no room for coupon clients. I have asked to speak to the owner and was told she doesn't talk to customers, is too busy. My certificates expire after a certain time, I'm sure they put you off until after the expiration date. Afterall, they already have my husband's money, why bother with me. We just want our money back. I will be reporting the scam to the better business bureau. read more

Unable to use my groupon the salon had no answers for me. I would have gone without having the groupon but they are over priced. Take your business elsewhere. Buyer beware read more

I was very happy to find Vanessa and Beyond Beauty. She does a wonderful facial with a very relaxing shoulder rub & hand treatment. She really knows her stuff. The owner Jenny is so nice & welcoming it is a treat to come here. read more

I was VERY happy with my shellac manicure and spa pedi. Jennifer did a great job (I'm not a fancy nail person but she suggested the French shellac and it's great!). The really terrific thing about Beyond Beauty is that you KNOW how clean the instruments are - everything is sterilized for at a minimum of 20 minutes and the spa pedi is not the jet-water variety, which breeds germs. At BB, they have a fresh, clean soaking bowl for each customer that gets pitched every time. The chair is comfy & does massages (and heated on the bottom for the water) but no risk for icky germs and nasty infections. Absolutely LOVED that part! I will be back. read more

Vanessa Norat is an esthetician at Beyond Beauty and spa. I have received several waxes from her and she is AMAZING! She is very detailed and leaves the area completely manicured and clean. I love her. She makes the experience very relaxing and almost painless. read more

I go here a couple times a month for shellac manicures or facials. Everyone here is amazing, I usually see Jen but Nicole is great too!

I have had a previous facial at the salon and was very satisfied. I did have some nail services that were not done very professionally. In fact, my nails for my son's wedding were a disaster and I had to do myself prior to the ceremony. The last straw was Friday when I arrived for my appointment for my facial. I scheduled my entire day around this appointment. My husband had purchased a Groupon for a pumpkin facial. I had to cancel a previous appointment due to waking up with a horrible bout of the stomach flu. Upon presenting my Groupon Friday, I was told that my Groupon was considered redeemed because I did not give 24 hours notice when I had the flu! Seriously! If this is your policy, maybe a call would have been nice. I will never support this establishment again. It is a small local business that is always doing some kind of renovations. The pedicure chair is right as you walk in the front door. You would think the owner would be trying to grow her business. Lesson learned! There are many other great spas that offer wonderful specials!!! read more

I go here a couple times a month, the ladies are so amazing. I have facials, massages and shellac manicures. My only complaint is they are so good they are very busy. Make your appointments early. read more