I had met Jim yrs ago, weeks before his Venice bike shop was about to close. I am so glad I found…read morehim again. When I was searching for a new bike shop, I got really lucky to find him again. I cannot say enough about this guy and this shop. Simply put, He is the best and I thank my lucky stars I found him again.

Great variety of used a new bikes for purchase. Incredibly knowledgeable staff that will help you…read morewith no pressure great service. The shop has replaced all the trips I used to take to real world on Sepulveda.

I was looking for someone to help "tune up" my Kukurin G4 since I did not have enough time to do it…read moremyself before a planned trip. Glad I found Russell and his company, Bighead Bicycling. I am going to open here, I was not being the best model customer--I kept changing the meet up appointment with Russell. But Russell was patient with me and was very accommodating to my scheduling needs. When we finally found an agreed appointment time, Russell pulled up to my business park parking lot promptly. He helped realigned my brake pads, adjust the brake levers, cleaned up my scooter, and helped install a loose front fender with a spare screw he had. His pricing was very sensible and reasonable. I would go back to him for my electric scooter (e-scooter) maintenance.

Russel is fantastic. He came out on a Sunday to fix my botched hydraulic brake job…read more Awesome guy. We will be using him whenever possible going forward!

Came in a couple months ago looking for a single-speed bike. Met with Rodney and he showed me the…read more1-Love. Took it for a test ride downstairs where this dude literally re-taught me how to ride a bike in about 5 minutes. Tons of tips, tons of extra info about bikes, equipment, maintenance, etc. The bike itself has turned into an extension of my legs around town and am now already thinking about getting something to go longer distances when I go outside of DTLA. Went in to fix a flat a couple weeks after getting the bike and the maintenance guys were fast and friendly. Great place

I brought my e-bike here for a front brake lever repair and new pads. I specifically said if the…read morelever couldn't be properly repaired, DO NOT replace it because I already had a replacement coming. About an hour after pickup, the bike completely lost power and went into anti-theft mode. Another battery didn't solve it. I returned asking them to check whether anything could have been accidentally disturbed during the brake work--not to accuse anyone, but to troubleshoot what happened immediately after their repair. Instead, I felt dismissed. Rodney, the person in charge, repeatedly insisted that because they don't do electrical work, they couldn't have contributed to the issue, while talking over my concerns. I later contacted an independent e-bike specialist on my own--not an employee of this shop or someone they referred me to--who repaired the electrical problem. He couldn't conclusively determine the cause, although he said the lever repair could potentially have played a role. What IS certain: the very next day, the brake lever I paid this shop to repair failed badly and had to be replaced. Thankfully, I wasn't going downhill or riding in heavy traffic. I wasn't looking for an admission of guilt. I wanted my concerns taken seriously and a safe, dependable brake repair. Unfortunately, I received neither.

I had an incredible experience at Bicycle Pit Stop! Armen was very helpful and knowledgeable with a…read morevery keen eye for details. He is very meticulous and thorough with his work and treated my bike with extreme care. He offers thoughtful suggestions for upgrades and solutions for all problems I had. I would recommend his work to anyone looking to overhaul their bike old or new. My bike came back in amazing condition better than brand new. The location Is tucked away in a safe and secure location inside of a mechanic's shop. I recommend calling or reaching out in advance prior to making you visit as it works similar to an appointment. I was blown away by how immaculate the work he performed was and my bike has never performed better. Please do yourself a favor and stop by if you are passionate about cycling and need a good trustworthy bike mechanic!

Armens attention to detail is second to none. As someone who's fairly new to cycling, he guided me…read morethrough the process of a full assembly and made sure to take care extra care of my bike. If you're looking for quality work and someone who will care for your bike as if it were their own, you've come to the right place!

They always take care of my tires for my scooter ! In record time and amazing price! I only go to…read morethem.

Went in and ended up getting an Extremely expensive, all electric AddMotor Trike. I was ready to…read morepay in full for it, but salesman talked me into the 'Extended Pay' program through Synchrony Bank and the 'Freedom to Ride' program! IF YOU CAN PAY, DO NOT USE THIS PROGRAM!! They automatically give you a credit card, over 30% interest! Before I got any paperwork for the 'free loan' they sent me an unsolicited credit card with interest on that card over 30%! I thought it was an unsolicited credit card so I cut it up and threw it away. Almost instantly, I got daily comments through text messages, why have you not activated your credit card? Your credit card needs to be activated immediately!! I don't want their over 30% credit card!! Followed by texts, counting down days to payment due! When I try and set up account on the Synchrony bank app., to make a payment, I find that without a Synchrony bank account or their credit card, They tell me that they can't find me and no payment can be made at this time. No Credit Card or Checking or Savings account, located with Synchrony. So I call them and get someone with extremely limited English at the Offshore Call Center!! This person tells me that they will only accept payments through the Synchrony Bank. Either mail a check or money order, or my personal bank debit card information. Tried to pay in FULL using my personal debit card, but would not accept payment more than $500.00. I am glad this is a one purchase only transaction, because I will never go back to a business that insists on me using their payment program, instead of letting me go ahead and pay for my purchase at the time of purchase! P.S. I do enjoy the trike, just not the company that I have to make the payments to!! I just won't be going back very soon to this business! I located a shop near me that lubed the squeaks and will do any future repairs I may need. Also, their "chat" is not actually live. They tell you they will contact you in a few minutes, but it's been over hours and I'm still waiting.

Really great local bike shop. Everyone is chill and it seemed like a fair price for a tuneup and…read moretires.

My family has been coming here for over 30 years now. Old skool classic bike shop! Burbank…read morestaple. They don't make them like they used to type sh! Great selection of bikes, employees are super friendly and knowledgeable, and they have all sorts of BMX parts. Shout out to Brett!

I recommend this bike shop because the people are very nice and informative, another thing about…read morethis business is when I went to go get my bike fixed they worked very quickly.

Called them yesterday to confirm they had a specific frame and wheels. Guy on phone told me they…read morehave them but they'll have to grab them from their warehouse and they'll be ready today at 1pm. Today I go in and said I was there to pick up the frame and they tell me they don't have it but have a different color for me to buy. So I'm like okay that's annoying but I'll buy the specific wheels I also asked for... nope, they told me they didn't have those either. Nice bait and switch!!! Don't waist your time coming here. All the prices are marked up also. Just save yourself some time and money and buy online.

Easy pick up and drop off great bike . He even let us keep the bike and return it to his house lateread more

Couldn't be happier with my experience. Was selling a bike to a buddy and just wanted to revamp it…read moreand it needed a new back tire. Local bike shops were wanting an insane amount of money and several days for what seem to be a fairly straightforward simple repair. I pulled up with no appointment and they quoted me an extremely fair price and had it done within an hour. Not only did they take care of the job, but they even clean up the bike and made it look brand new. Bike whispers are a great asset to the local community.

Mehdi did an incredible job tuning up our Burning Man trikes. He was professional, efficient, and…read moreextremely knowledgeable. He took the time to explain everything, answered all of our questions, and made sure our bikes were in great shape before we hit the playa. It's clear he takes pride in his work, and it gave us real peace of mind knowing our trikes are ready for the adventure ahead. Highly recommend Mehdi to anyone looking for honest, quality service. Thanks again!

Hitchwheels really came through for me two days in a row! First, he brought my long-forgotten…read moreCannondale back to life after more than 10 years in the garage. New inner tube, presta valve, fresh tires, and a solid tune-up--suddenly it rides like it has a second chance at youth. Then, the very next day, my e-bike arrived. Hitchwheels squeezed me in that afternoon, and the assembly was quick and flawless. And wow... those e-bikes have some serious torque. Absolutely wild--in the best way! Throughout both visits, he was easy-going, prompt, courteous, and incredibly efficient. Highly recommend his services!

Love everything! Best bike store Thanks for all your help…read more Highly recommend them as they took there time with us

I bought a brake bleeding kit that I was told was compatible with the brakes on my e-bike. After…read moregetting home, I found out the kit was not compatible. I spent around $100 on the kit, and when I tried to return it because I was sold the wrong product, they refused to take it back. On top of that, I still had to pay another $60 for them to bleed the brakes for me. So I ended up spending approximately $160 for a service and product that should have cost me around $50. The biggest issue for me is that I specifically relied on their recommendation that the kit was compatible, and when it turned out to be wrong, they wouldn't take responsibility or allow the return. Very disappointing experience and definitely not how I expected to be treated as a customer. I won't be coming back.