Great store with plenty of sporting goods. Stopped by to get some running shoes since it on sales. Been here plenty of times before and it also an easy and relaxing trip since parking is easy and they got all the goods I needed. Their staff are nice, friendly and helpful. Plus the prices of the goods, reasonable and great, especially when it on sales. read more

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I've been living down the street last 9 years and this store has always had what we needed for camping , hiking , sports and summer river trips . The employees have always been helpful. They usually have a good stock. I love that they always have sales and coupons , makes prices so affordable . They are usually pretty easy with returns as well . No complaints , I love my local big 5 and will continue to come here for gear for my family . read more

This place always meets my specific needs, no matter the occasion. The staff is incredibly welcoming from the moment you walk through the door, which makes every visit a pleasant experience. Consistently reliable and friendly. read more

Tremendous customer service from the manager, Isaac! We needed children's ear protection and the selection was very healthy and the prices were super fair! Great experience overall! read more

I Love Big 5 and their 1 day sales!! I would definitely recommend this store to anyone looking for outdoor equipment.

I live around the corner from this location. Upon walking into the store we were greeted by such a nice and very helpful employee named Raul. My son and daughter were with me and we initially went to get her a Jansport backpack and he was very helpful in getting it down for me since they were hung high on the wall. My son needed a pair of running shoes and he went above and beyond in finding a great running shoe for him since it will be his last year in high school cross country. If you plan on shopping at this location and happen to need assistance with anything, definitely ask for Raul and he will definitely help you out with whatever questions you may have. Thank you Raul!!! read more

The store was clean with lots of nice displayed gear. We went for a swimsuit and goggles. All was simple to find as the cashier immediately directed us to the location and easily found what we needed. I can say in and out within 15 minutes. I recommend this store. Service on point and best about it it had many choices! Again I see this store has way cool stuff, and swimsuits to choose from at a reasonable price. Oh a plus, I get to use my coupon. I definitely recommend this store. read more

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Well assortment of times and customer service is amazing. Found everything I needed. Employees abs manager are amazing.

Love this Big 5. The service is so friendly and pretty fast. I went there with my grandson to get concert noise cancelling headphones. The employees were super helpful and when I was not sure the kids size would fit him, they just opened the box and said, "Let's try." They were a perfect fit. He walked out so happy with his purple headphones. Parking is a breeze right in front of the store. They have a great selection of all sporting goods, including guns, if you are into that. They have shoes and clothes. The place is spotless. I will be back. read more

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They were ok but they didn't have great customer service and it says they close at 8:00pm, 9:00pm, and 9:30pm on Maps but they really close 30 min earlier every day read more

I stayed right across the street from the store so I went in to check out what sales they had and in all honesty I did not find anything that I really needed to have. I imagine if you live here you may find some things you may need but I passed. Lots of sports equipment and workout clothing but I was not in need of any those things. I was actually looking for Los Angeles Ángels sports apparel but it was slim pickings. read more

Big 5 Sporting Goods - Sporting Goods Near Me - Anaheim, California

Me and my best friend came to pick up fishing poles and also needed a little advice. Manny the employee that works there helped us out with all of our needs. Highly recommend you go to Manny for all your fishing needs. I will definitely be back because of him. Thank you manny read more

I like this location because it's near OCC and Costa Mesa tennis center where I sometimes play. So, I just bought another of the same tennis racket I've been playing with for about three months. I've been waiting for weeks for this racket to be on sale again, Finally it was. Surprised they had my correct grip size. Not only that, they had Wilson Tennis Balls (not as good as Penn for a hard court) but it was $2.00. There is almost always tennis balls at a sale price at Big 5. The same can be said about everything at the store. Just wait, and they'll put it on a special price. This Big 5 is pretty busy at times, and service is spotty. But early on a weekend morning, it wasn't bad. Like all Big 5s, the sale shoe area gets messed up sometimes, but the shoe guys do a decent job of keeping it under control. Every good tennis player knows that Big 5's tennis rackets are the older overstocks. I have no problem waiting three years from a rackets first release and pay a discounted price. So my new racket cost $80 instead of it's $225 newly released price. I've also bought some decent New Balance and Nike cross trainers with an extra wide width here. I know I could've written this review about any Big 5, but this is where I bought the racket and balls. Check out the prices during the holidays. They have some really great deals o n watches, sweat suits, and other exercise stuff. You might want to avoid this place when the pet store next door is giving shots. You can see the line of dogs and their masters extending out to the parking lot several times a year. The parking will be impossible, and sometimes you get a mean dog that is in a bad mood because he knows he's getting shot. His bite will be as big as his bite! Otherwise, this Big 5 is convenient because it's also close to Home Depot, K Mart, and all the fast food places you shouldn't eat at. read more

Terrible customer service! The workers had no clue when I asked them questions and just said here is the men's section.

Found what I needed! For a last minute trip to the snow I couldn't find any snow gloves and snow boots for my son. I checked OfferUp and Target but they were either unavailable or too expensive. I bought some gloves at Target out of desperation $20/each (for a one time venture) and thought to check at Big 5 after. Thank goodness I found them at $10/ each! I was able to get the gloves for 4 people and some boots for my son at $30 (bought a size up for next year). OfferUp had used ones for $30+ so I knew it was in the range. Also, I had bought a snow board that I ended up forgetting at home so returned back a few weeks later for a refund. The process was quick and easy. read more

I needed to return a jacket that I had purchased. The employees, specifically, Angel, and the manager, Hannah, were very helpful and courteous. I was able to return the jacket after both Angel and Hannah spent their time to process the return. Thank you so much Angel and Hannah for your time and hard work!! I'm very grateful!! read more

Came in just before closing on a Saturday night and the three gentlemen working were kind and attentive. Thanks!

So happy walking out to here today young lady so nice helped me with my cleats and the man at the knife counter wow what a cool guy!! Great experience got everything I needed and more ! Thanks to this crew! read more

Big 5 Sporting Goods - Cleats, socks, sweater and knife - Sporting Goods Near Me - Anaheim, California

Received ZERO HELP!! Awful Customer Service! They had no customer services adequate...bad bad bad

Helpful and clean. They were busy and seemed short handed. Employee still took tome to steer me in the right direction, but had to fend for myself after that. read more

So I decided to buy at Mossberg Shotgun at this location. I go on a Sunday evening and an employee shows me the shotgun. He then starts showing me another shotgun and gets me all pumped about buying it. I throw my ID on the counter and say, "I'll take it!" The employe then says, "sorry sir, I'm not authorized by the state to sell firearms!" I'm like ok, then call whoever you need to help me. He then says, there's no one here that can sell you a firearm, you'll have to come back tomorrow and buy it when my manager is here! Well I'm really excited about this shotgun, and it was a holiday weekend and I wanted to get the shotgun while it was still on sale. So I returned the next day (Monday) and I purchased the firearm. Now due to California's strict gun laws, I have to wait 10 days to the minute to get my shotgun. In those 10 days, I was so excited about getting my new shotgun, I called all my friends and scheduled a clay pigeon shooting day, the day after my 10 day waiting period. I returned on the 10th day and I walk in and I see the kid who initially wasn't able to sell me my gun. I figured that I was just going to pick it up there would be absolutely NO PROBLEM.. Well.... BOY WAS I WRONG!!! I went up to the kid and said proudly, I'm here to pick up my new shotgun!!! He then said, well did you call this morning? I said no, why would I call? I waited the time I was supposed to, now can I get my shotgun!? Well apparently he is STILL not able to sell firearms and couldn't hand me my shotgun and that the manager who is able to give it to me had to leave for an "emergency". I was PISSED!!!!!! Why have a place where you can purchase guns and NOT HAVE a person who can sell guns at the location AT ALL TIMES!!! Look, I understand "emergencies" happen, but have someone else there that can sell/or give people their guns THEY PAID and WAITED for!! I'm supper pissed off!! I did what I was supposed to, I paid and waited the legal time for my gun and now I can't get it!! Now, I can't go with my buddies shooting tomorrow!! I will NEVER buy a gun or ANYTHING from this Big5 again IN MY LIFE!!! I just read maybe 3 comments and guess what, there was another person with the same issue!! BIG5, get your sh/t in order!! I'll pay the extra few dollars to buy my gun at a PROFESSIONAL GUN DEALER NEXT TIME!!!! read more

My family and I went to Big 5 sporting Goods. It was my first time shopping here. We went in because we received the coupons for the shoe discounts. I was extremely happy we walked out with six pairs of shoes for less than $100! What a deal big 5! The reason why I am also giving this review a five star is because of Angelica the cashier. She was very friendly, she asked me and my family if we needed help and explained to me how the coupons worked. Once we checked out she was there again. She was extremely patient with us and she took care of us amazingly. Thank you Angelica for your phenomenal customer service. read more

Big 5 is your very average sporting goods store, but unlike most the customer service was fantastic. The gentleman that helped my son find shoes for work was incredibly helpful and when dealing with a 14 yr old that was exactly what he needed. The prices were reasonable for all of the major brands, although I still prefer Sports Authority and their mystery (surprise at the register) sales. read more

The manager here is so unprofessional. I was looking at the boat paddles and as he was approaching me, I heard him say, "that's for when you're bad". I thought I misheard him so I said "excuse me?" And he repeated himself!!! I was so creeped out! will never come here again. BEWARE OF THE MANAGER. read more

Went into store and there were four employees at cash register just standing around talking. No help at all.

Roberts customer service is horrible. It seems I interrupted him and another staff members conversation and in an effort to hurry me up he said they couldn't call other big 5 stores to check for the knee pads. Do yourself a favor and just order stuff online or come here with an expectation that no one is helpful here! read more

Fix your hours!! Closing time on Sunday is 730pm not 8!! I was hoping to get some last minute shopping done but despite Yelp saying you are open, the door was locked and the sign says you close at 730pm on Sundays. Waste of a drive. read more

If I could give them a zero I would give them a zero absolutely no customer service I went in there to buy some home defense rounds and possibly look at some tactical gear no one served me until I was about to walk out of the door and which they asked me if I was OK at that point I didn't wanna buy anything anymore read more

Hello? ............................ Hello?????? Uhm....I'd like to spend some money please? Hello? This place would be great if it had people around to help you. I was close to going in the back storage room to get my own crap. Went in looking for hiking shoes. Found what I wanted and needed to try on a few pairs. Young Eric was in the back doing God knows what and had to be paged out to the floor. Perhaps I'm a bitch (perhaps? pffft), but I expect a bored customer service representative with no customers to make himself busy and find something to do. The floor was a mess and nothing was where it should have been. Would it have been too hard for the people to keep the store presentable so that it's easier for people to dish out some dosh? At any rate, Eric came out and did what was asked of him. I got my shoes and on my way. Pity that they hurt like hell once I had them on for longer than 3 minutes. Going back today to return them. So all's well that ends well I suppose. Shoes bought, shoes returned, lesson learned. Will not visit again. read more

Stopped in to inquire about a fishing license. Michael (I think he was the manager) helped me out and answered all my questions, and was very helpful. Joann was a very friendly cashier. The store looked clean and organized. What more can you ask for? read more

Come here mostly for deals on ammo and they have a large "gun" area. Very nice and helpful workers in that area.

Poor management, little to no customer focus. Manager ignored eight or nine people needing help and left the sole employee in shoes to fend for them self. And then, he asked the employee if he needed anything and then walked away. I dropped all of what I was going to buy and walked out. No thanks, I'll take my money somewhere else. read more

I purchased a gun. I got my paperwork stating to come on july 11th at 6:30 for pickup. I get there at 6:30 on july 11th and theres noone there thats authorized to give me the shotgun that i paid for. The manager that was there was useless and told me to come tomorrow.Its total bullshit that i bought it and cant pick it up at the time it says to pick it up.I suggest buying from a actual gun shop if you need it on time. I did get the gun from the authorized manager the next day. He is very nice and has great customer service unlike the other Manager.Everything is overpriced except some of the guns. The ammo is overpriced as well. Honestly i might come back if they have a great gun on speacial but thats the only reason. read more

Management there is very dumb. I bought underarmour shoes online and needed an exchange. I went to big5 since they are an underarmour dealer and should be able to exchange with hem. These are the only retail store I've ever been to unwilling to exchange the exact same shoe, exact same color, one size up, just because we didn't buy the shoe from them. Literally it doesn't hurt them at all, it only makes their customer service look shitty. read more

Can it be a zero if possible ? Worst management worst Costumer service worst rude manager thinks he manages the us not just a store ... I will Speak to corporate about it for sure .... Go where your money is appreciated !! Rude want to be big manager Rude ignorant staff about three inventory they promise you a pice over the phone and when you go it doesn't exist !!! Manager is rude and he will just disrespect you read more

i can't believe that type of costumer service. i just call to ask if they still have some pants and jacket for snow , and they laugh answering that they don't have. Some people go vacations and they still need it. Such a big company should know how to answer a phone call and probably still have in stock. call made 5/25. at 11.54 am. Some people don't care work and they just go to loose time and make some money, but the company continue loosing costumers. read more

Great place! A person near the front door that can direct you where to go. Friendly staff behind the counter was able to help me quickly.

I was not totally impressed by this selections in various sports departments (if you want to call them departments...maybe more like "sections". Their golf section was less than stellar. I also wasn't totally sold on their women's apparel. Even their "Sale" product wasn't spectacular. The staff was friendly and attentive, asked me twice if I needed help. I was mostly browsing. The plus side was that I found PINK soccer socks for $4.99 and they were regularly $7. Can't beat that. I would come back...just to check out the SALE section, but not necessarily take this store into consideration as my FIRST option of sporting goods. read more

Super friendly staff, helped my kids find sizes and were very helpful. Prices and selection typical of other locations. Check out the clearance section in the back right corner for some hot deals. read more

I was thinking, "Yeah, they should have plenty of football gear." Then I was like, "Where's all the football gear?" Seriously, They had plenty of soccer equipment, cleats and clothing, but hardly anything for football. Sure they had some cleats, but I was looking for gloves, footballs and some gear. Very limited to none basically. No employees were in that area to help or ask me if I need assistance. Great deals on older stuff (shorts and shirts), which I capitalized because I didn't want to leave empty handed. Maybe it was just me, but the store seemed really small and dead? Perhaps it was a slow day, but they should really focus on the bigger sports and carry more items? At least the cashier was nice and polite and asked me if everything went well. I told her about the limited selection and she apologized. Even their online website had limited selections for football items. read more