I came in looking for Salomons, but the style I wanted wasn't available in my size. Oliver took the…read moretime to recommend the Cloudsurfers as an alternative. The price was comparable, and they felt very comfortable during the try-on. I put in over ten miles of walking each day at work, so I'm hopeful these shoes will continue to provide comfort and support.

My wife bought a Carhartt rain jacket at Dick's. The zipper on this jacket failed after she had…read moreonly worn the jacket three times. She took the jacket back to Dick's and was told it was purchased past their 90 day window for returns. Additionally, their store manager and sales associate were curt and dismissive. She then contacted Carhartt who graciously agreed to replace the jacket including credit for shipping the defective jacket back to Carhartt. We will buy from Carhartt in the future because they stand behind their products. We will NEVER buy another item from Dick's. They refused to help when a product they sold, which was functionally new, proved to be defective.

Last minute winter sock shopping. Place wasn't too busy…read more Seems like they had enough of stock. Line moved quickly and everyone was nice. Always a stop for outdoor things.

The very worst Gun Counter customer service in the area. Stood at the gun counter while a person…read morebefore me was being helped. After waiting 11 minutes with three other employee's working the gun/optic counter and just seeming to be having a BS session not 15 feet away while not one of them even inquired if i had been helped yet. I finally gave up, and walked out. I bought the Rifle I wanted to purchase at Murphy's. I paid an extra $25.00 but the service was fantastic. I will never go back into Sportsman's again and with Bass Pro soon to open at the Tucson Market Place, I hope they put Sportsman's Warehouse out of business. These people really need to screen or supervise these employee's better.

I should have done this yesterday. I was here…read more i needed a Tsa friendly travel belt i don't have to remove at security. Can't have any metal. i found 3. I picked one. I have Actually been looking since i wore the other one out from 2014 and had to discard. I expect a decade of use out of this one as well.

I absolutely love REI and always enjoy coming into the store. Unfortunately, they rarely seem to…read morehave my shoe size (13) available on the shelves, and the usual recommendation is to order online instead. While I understand inventory limitations, I genuinely prefer shopping in person. I enjoy being able to walk around the store, see what's new, compare options, and try things on before making a purchase. There's always a lot to look at and a wide variety of gear, which makes browsing part of the experience for me. Even with the sizing challenges, I still appreciate the store, the atmosphere, and the overall selection they offer.

I called in to see if they had item in stock I needed and Rebecca was very king and helpful and…read morelistened entirely to my needs and got me the much needed answer

Went to the store to get pants for work. The sign says they close at 6pm. I got there at 5pm the…read moredoors were locked. All the lights were on and no sign on the door saying they were closed. Wasted my time and gas going over there.

Exceptional customer service provided by Leah and Ana. The store was immaculate. I was greeted with…read morea welcoming smile and will definitely be back.Thank you for being so sincere and genuine! Leah should be considered a trainer for she has wonderful customer service skills

If you're not familiar with Alo, they are another athleisure/activewear brand much like LuluLemon…read more I find their sizing to be inconsistent, so I was excited to see them open a store in Tucson, so that I can try things on and not deal with having to order two sizes everytime. The store is nicely laid out. They apparently call them "Alo Sanctuaries". It's very zen and modern and doesn't feel cluttered like the new LuluLemon spot. The store has only been open a few weeks. I am not sure if they plan to integrate into the community like LuluLemon has with yoga classes, etc. La Encantada seems to be turning into an athleisure shopping center, so we'll see how they do.

Helpful staff and well laid out store. Will always go there for swimsuits. They always have what I…read moreneed for sports.

It has been a while since I went to Big 5 but so glad I did! I was recently searching for a…read morespecific item and needed it faster than online retailers could deliver. Big 5 saved me! Not only was it cheaper at Big 5 but they were helpful and I was happy to support a local in-person business rather than Amazon or another online retailer. I think I got a better quality item at Big 5 for approximately 60% of what it cost through Amazon so I was very pleased! Not only did they have sporting goods stuff but also shoes, slippers, clothing, pool toys, and even some little plushie toys. I've become too accustomed to ordering stuff online but this was a nice reminder of the importance and convenience of having local brick & mortar stores too!

update: Next day. Actual same problem with new gloves. Not…read moregoing back. Poor Sewing on Velcro tabs So i super glue where it is separating and used a desk stapler to finish it off. I tapped the staples flat and put black magic marker on to hide. Problem Solved and barely visible. Otherwise , good gloves. !!

Well I drive by this place and thought I would help support the local businesses…read more Well I sorry to say the service is non existent. One sales rep said one thing and the other which I have his name but won't go there . Excuses after excuses. Price point is not that good as well . Don't think this place is a good idea