We saw big bully turf at a rock the block event where they offered a special discount to get a quote. We decided to look into it, as our natural grass was becoming difficult to maintain. Our sales consultant, James, was amazing. His design was so beautiful that we actually decided to move forward with the project. He was so knowledgable & helpful throughout the entire project. He helped walk us through the HOA approval process & the water rebate program. As first time single family home owners, we really appreciate how much he helped us. We also loved how he was helpful with our budget by reusing stones we already had & let us go buy our own plants. Once everything was approved with the HOA, they were able to schedule the install very quickly. I wish we had received the instructions to clear out the yard / patio prior to the project starting, as everything was kind of rushed together. They said it would take 2 days, and it actually took 3 (plus they had to come back a 4th day for some additional clean up work). Our project manager, Michael, came by once to check on things. He was so knowledgable about the irrigation system for our trees & spent extra time helping me reprogram our system. I also appreciated that he stopped by again when we had issues with it just to be 100% sure everything was working properly. The reason I am not giving 5 stars, is we are really disappointed they didn't do a full clean up of all the leaves in the backyard. If we had known this, we would've blown all the leaves on top of the grass, because that's all they removed. It was disappointing to see all of the leaves & debris around the backyard at the end of the job. They also left 2 large brick dividers (guessing they dug them up while removing the grass) askew on the back palm tree, along with a discarded grass sprinkler head, which was also disappointing. They could've asked if we wanted to keep the bricks or throw them away, but instead it was just left sloppy by our tree. We just expected a little bit higher quality of service for the price. We also still have 2 construction cones from the river rocks they left sit for a few days, which they eventually came & got the rocks, but left the cones. We are also missing part of our hose now. They also didn't have a plan for us to fill in the trees out front. They said we could go get mulch, but we just spent so much money & wish we had known beforehand we had more to do ourselves after. So just overall a few little things regarding the installation that added up to a little disappointment in quality of service. Overall happy with the sales process, friendly service, and quality of materials. James & Michael both went above & beyond to help us, so we are really appreciative of their high level of service. read more

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We recently had artificial turf put in our backyard in Peoria, Arizona by Big Bully Turf ! We were very pleased from the start to finish requested a quote on Facebook and our salesman Rich was quick to respond with Great communication through the process. Rich also explained thoroughly to us what the installer's would be doing ! our installers were very professional, and they were very careful with my existing yard art while performing the installation I couldn't be more pleased with their installation crew thank you! This is totally transformed our yard and we will be enjoying it for many years. Thank you Big Bully.‍ It's been almost a week and our Chihuahua Sally thinks the grass is carpet so she doesn't pee or poop on it. She goes in her normal place where she's always gone pretty cool. Thanks again to Rich for making it a great experience! read more

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Very disappointed with Big Bully Turf's customer service. They came out to my home to do a site audit and told me to look out for windows that could reflect the sun and burn the artificial grass. There were no windows, so I was given the all-clear. My yard has a metal fence, they never mentioned that sun reflecting off it could burn the grass, otherwise I would never have installed turf there. After a few months the grass started burning from the fence reflection. When I called and sent a photo, the representative instantly identified the fence as the cause, which tells me this was something they already knew about, yet failed to flag during the site audit. They are now asking me to cover the full cost of replacement and repair for something they missed. Very disappointed in a company that does a site audit but takes no responsibility when that audit falls short. read more

This is a very belated update. Big Bully Turf reached out to us and fixed our patch issue at no cost to us.. Thank you Big Bully Grass for taking care of us. The artificial turf you provide is hands down the best we've ever seen. We've had the grass for months now and there is ZERO smell. The cost is well worth the purchase. read more

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Preston was very personable and explained everything very well. The crew that came out was very professional and did an outstanding job. We decided to add pavers to another part of our backyard and we were pleasantly surprised they did the job after installing our turf. Amazing customer service!! Highly recommend!!! read more

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ok am I the unlucky person? I have to say the team is amazing, Jobe got done in one day, look great , everyone respectful and kind... I could have added the last people install the rest if I know there want not a difference and saved 1/2 the money as well... yes it looks good but I need the cool for the dogs...so yes I am disappointed OT on the touch already , so I am disappointed in what was told it was 40% cooler...it is not. I could have added the last people install the rest if I know there want not a difference and saved 1/2 the money as well... yes it looks good but I need the cool for the dogs...so yes I am disappointed read more

Big Bully Turf - Landscaping Near Me - Henderson, Nevada

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We purchased this product in the fall of 2025. By December (2025), our GSD puppy had worn a path in the turf by running through it. A representative inspected the worn area, and we were later advised that the damage was caused by our dog (duh), and was not covered under warranty. The product is misrepresented during the sales process. The name itself ("Big Bully Turf") is misleading. This is VERY inferior product. DO NOT BUY THIS TURF IF YOU OWN DOGS THAT PLAY IN YOUR YARD! In addition, the customer support we received was inflexible and unyielding to correct the situation. If zero stars were possible, I would have selected that option without reservation. The only positive thing I have to say is in regard to the workers. They were great, and did an exceptional job with the prep and installation. Overall, this was a very expensive mistake. On July 6 "Hannah" responded to my post. Her response was incorrect in that the quote they provided was for a small patch of turf the size of an orange where our puppy pulled the turf out with his teeth. The quote was for $300. BBT did not offer a resolution for the worn area depicted in the photos. That's why there was no further correspondence after 1/13/2026. Bottom line: BBT does not stand behind this inferior product if there is the slightest wear, or damage. They are only concerned with their profit margin, or so it would appear. read more

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We had an appointment last evening with Big Bully Turf to review ideas for our golf-course backyard. While we knew they were a premium company, the consultation started at 6:30 PM, and the representative did not leave until almost 10:30 PM. The experience was incredibly pushy. At the end, the representative was visibly upset about not getting the sale, refused to look me in the eye, and left without even saying thank you. The tactic of giving an artificially inflated quote just to apply deep discounts is outdated and exhausting. Due to this high-pressure experience and rude behavior, we will not be doing business with this company. read more

Turf looks great, but the install was not handled well, project manager never arrived the day of install. Coordination was very poor, called Bully Turf the day before installation and couldn't get an arrival time or even confirm our appointment. Day of install was the same resonse, didn't know the install was actually happening, until they arrived with material. Work completed and all workers departed, no notice that work was completed. No contact after install from project manager, except an email for payment. I would choose a company that is more concerned with customer service. read more

Best place to get the job your looking for done. not only do the find a way for your dreams to come to life but they provide excellent service with hands on people that guide you the whole way through. Matthew and Mike really made sure to not only introduce themselves but be there the initial day of the start and the last day so if you had any questions or concerns they would handle it right then and there. with many horrible landscapers and over priced contractor these people actually care for you and what you are trying to accomplish with your front and back yard needs. I cant thank you all so much not only for your professionalism but the genuine care you have for your customers!!! read more

From beginning to start very very clear very knowledgeable about their stuff showed up on time very professional, quick and clean. I'm very happy. They definitely know what they're doing. read more

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They came over on time, took measurements and provided a quote. Got approved for financing and scheduled on the spot. The following week- the workers showed up and got the job done in two days. Got a walkthrough on the best practices for maintenance- and follow up calls. read more

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You want to talk about a complete transformation, OMG! After 3 1/2 years of looking at the same bland desert landscape, we decided to spruce it up a little bit. Our original plan was a path for the golf cart through the rocks, with a little bit of turf as an accent. We called upon Big Bully Turf and it was Matthew G. to the rescue. As we walked the yard and spoke with Matthew, the ideas started to flow and the design quickly evolved. Matthew started to put together sketches based on our ideas and before you know it, BOOM! We had a project to submit to our HOA for approval. Once approval was granted, the work began. The crew was punctual professional, and did a fantastic job in just a short time. The project manager Michael was absolutely incredible. The transformation included several square feet of turf, two new pathways created with pavers, and several feet of stone edging. The bland desert landscape suddenly took on a resort style look. Their work is guaranteed and they offer several financing options. Thank you, Matthew G and Big Bully Turf. We could not be happier. read more

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Luis and the crew did an awesome job thank you guys. Also the design looks amazing . I thank you again for the awesome design read more

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Great design and the installation crew completed the project with perfection. Service and follow up by Big Bully Turf was timely and much appreciated. read more

Big Bully Turf - Project completion - Landscaping Near Me - Henderson, Nevada

I was hesitant about replacing my backyard grass with artificial turf, but after seeing how realistic the samples looked, we decided to schedule an on-site estimate. Rich was very knowledgeable, answered all our questions, and took as much time as we needed to make an informed decision. That evening, we received an estimate with itemized prices and information about any rebates for which we were eligible. The install was also impressive. We were given a three-hour range for the day of the install and -- to my surprise -- they arrived just before the promised time. The work was done efficiently, neatly, and thoroughly. Any questions we had during the install were answered professionally and transparently. We couldn't be happier with the end result and are already spending more time in the yard. read more

Big Bully Turf - Landscaping Near Me - Henderson, Nevada

Excellent job! My yard looks fabulous. The job was scheduled and completed in a timely manner. Very courteous and professional employees. read more

Big Bully Turf - Front yard turf - Landscaping Near Me - Henderson, Nevada

This process was so easy! Matthew and his team knocked it out of the park! Down to the design and execution. The quality of the turf is great and the crew did a detailed job! I've already recommended to a few friends. Thank you again. read more

Big Bully Turf - New paver area - Landscaping Near Me - Henderson, Nevada

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We just had our backyard transformed by Big Bully Turf, and the results are incredible! From start to finish, the experience was seamless. Matthew Goodman was our main point of contact, and he went above and beyond--he explained the process thoroughly, answered every question I had, and really helped ease my worries about one of my main concerns: pet odor. He explained exactly why their turf product was the best fit for our situation, and now that it's done, I can see he was absolutely right. I probably wouldn't have chosen this company if it was for him walking me through these things. The installation crew was amazing--hardworking, respectful, and detail-oriented. I treated them to pizza during the install because they were doing such a great job. One guy in particular was especially patient (for the life of me I can't remember his name)and kind as I worked out the new shell rock paver layout. He never lost his cool and kept a great attitude the entire time, making sure everything turned out exactly the way I envisioned it. The quality, customer service, and final result were all 10/10. I've already taken before-and-after pictures because I can't believe the transformation. Highly recommend Matthew and Big Bully Turf if you're considering turf--they truly care about doing things read more

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I want to recognize Matthew Goodman for providing outstanding service from start to finish. During our initial meeting, he took the time to understand my needs, explain the turf options in detail, and ensure I felt confident in my choice. His professionalism and communication throughout the project were excellent, including his follow-up after the installation. Jose and the installation team were excellent. They left the area spotless. The finished product looks lush and natural - easily one of the best home upgrades I've made. Excellent craftsmanship and customer service all around! read more

Big Bully Turf - Turf Installation, Bug Bully Turf - Landscaping Near Me - Henderson, Nevada

I made an appointment on their website for an initial consultation. They never showed up or called. I called their customer service number to ask if they were running late or needed to reschedule. I was told they will put in a note about the no show but cannot speak directly with dispatch. I'm pretty disappointed that there was no communication with me about the now show and no resolution to reschedule. read more

First and foremost, I'd say this company has a great turf product and it looks great in our backyard. The entire process however, not so much. The consultation went well and James did a great job designing the space and answering all our questions. It seems like the sales consultants have wiggle room in their pitch and can offer you "discounts" and move on the price. Make sure if you use this company, to ask about discounts so you're not paying their full marked up price. Once we came to an agreement, we were told scheduling was 2-3 weeks out and we would be contacted to schedule a date for install. 3 weeks passed, nobody reached out, and I had to call the company myself. We finally got on the schedule an additional 2 weeks out, and were told the project would take about 2 days to complete. The week of our install came and I got a call from the company, stating their truck had broke down, and they needed to reschedule. Two weeks later the installers came and did an awesome job getting the yard ready, laying the turf, and starting a retaining wall. We were informed they did not order enough blocks for the retaining wall and would have to come back to finish. A few weeks later they came back with the block and mostly finished the wall. However, they informed us they didn't order enough cap bricks for the wall and would have to come back again to complete the job. Throughout the course of the project, we were in contact with our project manager and sales consultant who provided little remedy other than "thank you for being patient." The communication was poor throughout the process. I asked to be put in contact with a supervisor. The supervisor also provided little remedy for the situation other than answering general questions about the project and expressing that she wanted to get the job completed soon. The crew finally came back and finished up and it is a big improvement on what the yard looked like before. The install crew was the best part of the project and seemed to be the only ones who were forthcoming with information on the project. Overall, working with this company was delay after delay and poor communication about what was happening. I would recommend buying the turf directly from the company and having someone else install it. Hopefully this review can let others know what to expect when dealing with this company. read more

Installation went smoothly. The installers were professional, and the job was completed on time as promised. The turf is absolutely beautiful and we are completely satisfied with the end results. read more

Big Bully Turf - The installation was Spot approved! - Landscaping Near Me - Henderson, Nevada

For starters let me just say WOW!!! I had a vision and big bully turf made it happen all thanks to Mr Dylan Lopez. I'm not the easiest to work with and had a lot of questions, but he made everything seamless and easy with all the options that they provide(especially for a person with two large dogs). I finally had my dream backyard in less than a week!!! Big shout out to big bully turf!!! Thank you again Mr Lopez read more

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Unfortunately I can't say my experience with Big Bully was anything great. I was sold on a bunch of open promises. Had a series of miscommunications. First had my install moved up but then due to issues with wrong product being delivered or not delivered and weather had to move the install to a later date. Then they showed up late in the afternoon on my rescheduled day and only did half the install. Had to end up returning 3 times to complete the install of the turf. I was promised a one day install that would be easy and seamless process. Now having a the turf for a week. I have already had them come back twice to fix things. With all the trouble I had it wasn't worth the price I paid. In the end the turf may look good but it was a lot of trouble to get there. read more

Everything went well. They were here when they said they would be. They had great customer service. The turf looks Great! I recommend this product to everyone who wants to help save water without sacrificing the look of their property. Not only does it look wonderful, they left the place spic an span! Sooo clean! I am so happy! read more

Big Bully Turf - My new turf installed. All the edges look natural, it's so beautiful! I have to keep looking at it! - Landscaping Near Me - Henderson, Nevada

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I am so glad that I went with Big Bully Turf, to redo the turf in my backyard. I had received multiple quotes and seen multiple products, but Big Bully Turf by far, was the best product choice for me and my dogs. I was very impressed by the efficiency and speed of the work that they did. I would highly recommend Big Bully Turf to anyone that has pets that love running around and sunbathing in the yard. read more

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I cannot say enough about this wonderful company. From the salesman Mike Anderson he was so knowledgeable, personable and accountable he said he'd be there Mon morning when the crew arrived at 730am and he was. We were expecting about 4 days but it was finished in 3 days. Pepe n his crew were right on it. Working hard every day in that hot over 100 degree temp. They must really love their job. I was peeking in the window where I can see out but they can't see in and I heard a couple of the workers singing out loud. ( it made me smile). When they were done for the day they cleaned up each night. We did spend a pretty penny but it would have cost more to get rid of all the rocks,even out the ground, put in pavers, turf and the irrigation. I love it! It's beautiful!If there was a 10 rating they would have it. Give them a call. read more

Big Bully Turf - Before pavers n turf - Landscaping Near Me - Henderson, Nevada

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Love it! BBT really delivered what they promised and I couldn't be happier with the outcome

highly satisfied! a big "wow" from the appearance! the workers were very professional!! special thanks to the crew!! big shout out to vincent sager for his design input to help us make the yard to our liking! read more

Big Bully Turf - Landscaping Near Me - Henderson, Nevada

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To have turf installed is an investment and is expensive. I went with this company because I believed that they offer a good product and take pets into consideration, especially when it comes to odor. Well here is the deal, the turf this turf isn't anything special. Now mind you, I know there will be some odor and routine maintenance necessary like all turf. This just isn't anything special. The installation: they used old rusted nails for the install. How do I know, well my dogs pulled up the edge within one week of it being installed. How did they do that? Easy when the minimum amount of nails were used and if they are old. So what now? They have a warranty on the turf for installation purposes. I'm still waiting for them to fix my turf and this happened in April. Constantly leaving messages. The project manager I spoke to ( I won't leave the name out of respect for privacy) would say he would follow up or call back on a specific date but never does. Then he will say, "nobody called you?" Well duh or I wouldn't be calling back. Then he will say, " oh which property is this? I'm working on so many I can't keep up." Mind you this is after providing the address and explaining the concern. When was the last time I called. Saturday. Asking for a call Monday. Nothing. Oh and I still don't have a direct person to talk to because they keep passing the buck. Meanwhile I have pieces of lawn furniture down on the edges so the dogs won't dig it up any further. Don't waste your time with this company because the customer service and installation process are poor. By the way I have two stars instead of 1 because the sales associate tried her best to get me to the right people even though this is not here area. I do appreciate the effort. read more

Big Bully Turf - This is just the edge. - Landscaping Near Me - Henderson, Nevada

Extremely disappointed with BBT's customer service. When I reached out they refused to give any sort of estimate without sending someone to my house - this should've been enough of a red flag. I discussed getting a quote and was VERY clear multiple times about my budget and not wanting to waste anyone's time. I gave specific measurements, paver type, turf type, etc --- and they assured me they were in the $4.25/sf price range installed for my project. I arranged my entire day around their visit to confirm and imagine my surprise when they quoted me $18/sf!! ABSOLUTELY RIDICULOUS and a complete waste of everyone's time. Go with someone else who will respect their customers more than making a sale. read more

I dont think there's another company I would trust more to do my yard other than big bully turf. From the first initial conversation to the scheduling to checking the final project. The entire team really does an exceptional job. Matthew Goodman truly is a hidden gem. From his knowledge to the way he enters the room explains in detail what material is good. What you need to look for in different turf. To structuring it to making sure it drains correctly when it rains. Overall if I could give it more than 5 stars we would. It was easy. Stress free and the pricing was more reasonable than we could have imagined. Thank you big bully turf and most importantly Matthew Goodman for making our family's backyard someplace we call home. read more

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Two years after giving Big Bully a five star review and after having this turf, we are very disappointed. We are not new turf owners. We have had fake turf for over 30 years now. Wanted to try something new so we gave Big Bully a chance since they came in with the lowest price, I guess you get what you pay for. We have a lot of weeds peeking through the turf and the quality is definitely not what we expected or agreed to for the long haul. Kind of makes me wonder and question whether or not the sample we approved was actually the turf that they installed because it looks like crap right now. We are only two years in and this grass looks old and REALLY pathetic. We were told we would NEVER have weeds I trusted them and then when I called to complain, REPEATEDLY, not even one year later (well under the warranty date for the install), , they finally sent someone out to just shut me up to spray a little weed block. One year later we have yet even more weeds again and worse than before,! NEVER in 30 years of owning fake turf have we ever had weeds, now we have a bunch of them, I called them immediately and they told me they do not cover weeds that is not with the sales person told us he promised us. We would "never have weeds." That was a huge concern of mine because I know chat is not cheap and a lot of companies skimp on it. This one was no different . I blame their installation policies. They do not seem to use enough chat underneath the actual "grass" to prevent weeds from happening. They also never put (or offered), underlayment under the rocks that they laid. I didn't need to think that I would have to babysit them to make sure that they were doing what the standard practice is for any normal landscaper laying rocks on dirt. I now have weeds poking up through the rocks too as well as having areas that are now "peeking up" that were never secured properly with the right amount of nails. This is going to have to all be redone at some point. Just a VERY disappointing experience, two years later because we were so excited in the beginning and it all looked so beautiful. Updating my review to one star. Wish I could rate them a zero as I DEFINITELY would. ! BUYER BEWARE! read more

Failed to show up to give a quote. We called to find out why and they blamed it on their AI (which had been sending us marketing text messages). We set a new time for today. The guy showed up at the wrong time (90 minutes early), so I asked him to come back at the right time and he showed up 30 minutes late, with no apology or explanation. Then he gave us a quote that was more than their next competitor, even with the 30% discount that they offered for the inconvenience of the first no-show (that same discount is all over their website, so they weren't actually giving us anything we couldn't have got anyway). No thanks. read more

Big Bully Turf transformed my ugly DG backyard into a lush green lawn for me and my dog Peanut to enjoy! The crew that came to my house for installation was excellent! Very hard workers with attention to detail. I look forward to enjoying my new yard for years. Thank you Big Bully Turf for providing this amazing transformation! I love it and I've posted lots of pictures on Facebook with the #BigBullyTurf read more

Big Bully Turf - BEFORE - Landscaping Near Me - Henderson, Nevada

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Best Christmas present ever! BBT took an unusable area on the side of our home & within 72 hrs turned it into incredible outdoor space my husband and his friends can practice putting and chipping. 10/10 highly recommend! read more

Big Bully Turf - Before Big Bully Turf - Landscaping Near Me - Henderson, Nevada

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We had to replace our old artificial turf which barely lasted six years because our dogs would track the blades of grass into our house everyone they would roll in it. We are so happy we chose Big Bully as a replacement turf. They removed all the old turf, cleaned the area before readying it for their new turf, and left an amazing back yard for our enjoyment and our dogs for many years to come. And they did it all in just a few hours! read more

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Disappointed because everything seemed to be going great however the job was never complete, it's been months of trying to get it done and being ignored and dismissed. avoiding scheduling and now saying just look at warranty. read more

Thank you so much to Rich and his team at Big Bully Turf! We were quoted the job would take 2-3 days and the team was able to complete the job in 1! We are beyond happy with the work, efficiency and professionalism we experienced today! I can't wait to enjoy and most importantly, for our dogs to enjoy this new backyard! read more

Big Bully Turf - Landscaping Near Me - Henderson, Nevada

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