I had an absolutely incredible experience at Big Chicken thanks to Kiana! She went way above and beyond to help me. When I was having trouble getting the mobile app to work, she was incredibly patient and kindly honored the offer anyway. On top of being super friendly, personable, and genuinely cheerful, she completely saved the day when I accidentally left my credit card behind--she actually ran it all the way out to my car! Kiana provides the kind of exceptional service that is rare to find these days. Big Chicken is lucky to have her on their team. read more

I've had Big Chicken a couple times before and each time I was surprised by how good it was- especially for a fast food spot! I also think this location recently got a drive thru with one small window which was nice. We got the dunks meal and subbed the fries for onion rings plus an additional side of mac and cheese. It was all literally so good and I have no notes! Although I'm not the biggest fan of mac and cheese in general, their's was one of the better ones I've had and they even used cavatappi instead of the usual elbow shape. read more

Big Chicken - Dunks Meal, Onion Rings, Mac & Cheese - Chicken Shop Near Me - Mukilteo, Washington

I think Big Chicken is a solid chicken spot for sandwiches and tenders. Their chicken is juicy, perfectly fried and seasoned. Their original chicken sandwich is very good, their bun is so soft, and pickle compliments the chicken well. The tender was very juicy, I added Nashville hot rub which had a nice kick. Their crinkle cut fries are not too salty, and it comes with different BBQ sauces that you can choose from. I think this spot is good to try, though, for fast food, it is a bit pricier than Popeyes or Chic Fil A. Service is good, huge parking lot. read more

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In short Food's above average for fast food. Everything else could use attention, especially the prices. In long This one opened here a year or two ago and a buddy of mine flipped for it. Worked his way through the whole menu over the course of a couple months and couldn't pick a favorite. He literally loved everything he tried. I got a bite here and there when I'd bump into him and it was obviously good fast food. After driving past it dozens of times, today I finally stopped for lunch. The drive-through lane is evidently new, and it definitely feels like an afterthought. It doesn't go past the building to create space, it's just a little turnaround in the parking lot that leads to the window. Not a great sign, but okay. I didn't want to linger too long over picking what to have, so I just went with the #1 meal. Menu board says it's $12.49. The cashier on the intercom replies that it's almost $17.00. What did I do to modify it? That's way more than the sales tax, even around here. Get up to the window and you don't hand them your card. They hold out a reader. Okay, fine. Then they hand you the reader...so you can tip. For drive-through fast food. That already cost 30+% more than the menu board said it would. It's my own guilt that makes me tip, not their insistence, but, still, I tip, so now this little sandwich is $20. I pull out and am ready to eat already. Reach in and pull out...just the chicken. They don't wrap the sandwich. They put in a little cardboard tray and kinda line that. But it barely fits, so you can't get it out while you're driving, so you pull the sandwich apart without even realizing it. Okay, I'll eat when I get where I'm going, 'cause there I can park for a while. Try to pop the straw with no success...wrapper is stronger than the straw, which bends. Finally unwrap it at the next red light. Try to put the straw in the drink, and, like the wrapper, the lid is also stronger than the straw. But they overfull the drink, so now I have iced tea in my cupholder, and the straw's still not even partway in. I'm now 3 red lights into my next leg of errands, and all I've done is clean up little messes. Finally get where I'm going, and the tea is tiny, and the fries are definitely not overly large. No idea where the upcharge came from. Sandwich is solid, though. Super heavy breading on the chicken, but tastes good, and the bun is strong enough to hold it. Crinkle-cut fries also hold their own. For $20 I'd expect either more food or no niggling little inconveniences every step of the way, and they didn't deliver on either one. I'm really surprised that it turned out to be such a drag trying to eat here, but, thinking back, I do believe my buddy ordered delivery every time and never tried to eat while driving. Live and learn. read more

Ex employee here, multiple occasions I found moldy product such as bread, and mold on the chicken racks; meaning they're not rotating product and are not cleaning enough for the sort of food they sell They do have a mini bar behind the front counter and the owner has tried to pressure minors into pouring and serving even though majority of his staff are minors. Very inconsistent food service depending on who is managing the store that day. read more

The food is flavorful and the portions are great. I will definitely come back and share the location with my friends too.

Big chicken was a big letdown!!!! Chicken sandwich was burnt we were spitting out dried chicken pieces tomato was mush lettuce was so wilted it was dark green black looking the fries were gross but I can say our servers were nice read more

Love this place! Sooo tasty and allot of food!! I ordered it online and picked it up through drive through.. quick and easy, fresh fries and food was delicious!! See you next time!! read more

I am disappointment in the decreasing quality of Big Chicken. Today I went to order and had noticed sauces are no .50c per sauce. When they opened it was unlimited sauces via self service and more recently it was 2 free sauces per order. When I received my to go order today my fries were already stale, chicken was dry, AND they had one of my sandwhiches incorrect. Bummer mistakes happen but this added to an overall not great experience. This made me think of my last few visits. Last time I noticed they changed the chicken used for the popcorn chicken as it's not the same. It got worse. This made me also remember that they changed fries to crinkle cut fries from waffle fries before. Sharing this for the owner or GM that these alterations to the menu the customer can taste the decreased quality. read more

Still the same as last time we visited...AMAZING! Except...no ice in the machine. But they didn't mind filling it up behind the counter. It was our daughter's first time at Big Chicken and she agrees...the sandwiches were best! We differ on the fries though...so now her inheritance is gonna be much less than before the fryasco... Consistently giving great tasting food thus far is a huge plus. read more

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Not going back. I have been going here since it first opened. nice big juicy tenders, but now... they replaced them with dried shrunk stale tenders. bad move cause you lost my business. read more

I was here earlier this week and they took super long to give me my food. As I was looking into the restaurant, the girl was texting on her phone and all I ordered was mac & cheese and one of those snack chicken sandwiches so it was just a piece of bread with chicken, nothing that should take too long to make the restaurant did not look busy at all either. My food was cold when it was given to me and the person who took my order was rushing me which I absolutely hate. The food itself was good and it would be so much better if I could've had it fresh. I'm disappointed and don't think I want to go back if they're gonna be serving lukewarm food. I went there about a month ago and my chicken sandwich was amazing this time I was really let down. I hope the employees are paying attention and giving their people their food as fast as possible, which is why I went through the drive-through. read more

We've been here 4 times in a month and the food is pretty solid! The chicken tastes great. Every time we've gotten food to go, it has been fresh and ready right on time. Uncle Jerome's Nashville Hot is delicious in both sandwich form and popcorn chicken - it's our go to. The fries are just ok, nothing special. We've been obsessed with their seasonal sweet tea which has been peach flavored lately. We go just for that sometimes! So far, all of the employees have been really nice and the inside has always been super clean. We'll definitely be regulars here! read more

Big Chicken - Big Popcorn Chicken, Lucille's Mac n' Cheese, Uncle Jerome's Nashville Hot, Original Big Chicken - Chicken Shop Near Me - Mukilteo, Washington

We got tenders, fries, grilled cheese, and mac and cheese. Everything was pretty good! The mac and cheese left a bit to be desired but the chicken was tender and moist. Place was slammed but we were still able to find seating. Lots of bussers and employees to help. read more

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Decent chicken sandwiches. Friendly staff. Skip the "old-tech" Ordering Kiosks and speak to a human. The kiosk system does not describe any of the items -- just names and photos. (Best of luck figuring out if that dark sauce is ketchup, chipotle, or cranberry!) The "old-tech" kiosk will also get your order wrong, and/or throw an annoying "Ooops" error. (The staff member who cleared the error told me that the system crashes like that about half of the time.) To me, if they can't get their ordering system right, I'm wondering what else is broken. read more

Good fried chicken burgers. Menu is small and easy to choose from and the fries and shakes are delicious also! Friendly service and food was ready quickly. This is a fast food establishment and food can be ordered online. They no longer have the self serve sauces available and are for additional purchase. read more

Chicken places are chick places, they are as frequent as a Starbucks. This place is just a little bit different. Yes, you walk up and order at a counter and then wait. While the menu selection is average, the food is not. I ordered a Shaq attack and Dirty Fries. The chicken sandwich is not greasy nor oily but crisp and with great flavor and just a hint of spice. Now the Dirty Fries are big, they could be a meal by itself. Imagine small steak fries that are cut thin, with bbq sauce and cheese. The restaurant seating is your everyday place and resembles an average cafeteria. This is probably a place that I will need to visit a couple more times at least to make sure read more

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Shaq's new one stop chicken shop in Mulkiteo, WA. I ordered the big popcorn chicken combo. The flavor of the chicken is nice. They use chicken thigh meat so you're guaranteed to have juicy pieces. My only con is that I prefer for my chicken to be fried extra crispy. The French fries are top tier though - perfect size and texture. There is also a sauce bar for you to mix and match with whatever you order, which is cool. Overall not a bad place to eat at or order from. The inside is very clean, and made to entertain (as they have TV's inside). read more

Big Chicken - Big Popcorn Chicken - Chicken Shop Near Me - Mukilteo, Washington

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We came in on Sunday afternoon and there is no line. Server greeted us and we were able to order right away. We ordered popcorn chicken kids meals with sweet potato fries, original BC burger, shaq attack, side jalapeno slaw, side of fries and strawberry milkshake. Everything was good and we will definitely be back to try different items on the menu. Interior was clean. Refillable station of sauces and drinks which i like since I was able to try the different sauces. read more

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Love big chicken. Really good food, always really great staff, and it's just a fun place to chill and have a beer with dinner. My only issue is the inconsistency of the spice level. I love my food spicy and even after asking to make it extra spicy it is only spicy 25% of the time. read more

My first visit to any Big Chickens and it was expensive for what we received. Spent $40 for 10 piece wings & a 3 piece tenders combo. The tenders were small but the most offensive thing was the wings. The wing flats that we got looked to be only half of a flat with the bone exposed. Charging $18 for drumettes (that were whole) & flats (that are only half) is just wrong. This cannot be commonplace for Big Chicken, I saw some pictures online and those flats were not like the ones we got. It's been weeks since we ate there and it still bothers me. read more

Big Chicken - Check out the wing flats! Chicken wings from Big Chicken. - Chicken Shop Near Me - Mukilteo, Washington

only here in town for a couple of days and I was really craving some chicken. So I stopped by this place the atmosphere is definitely welcoming. I was a little skeptical about going to this place. I was really mainly wanted to find like KFC just because I'd like to keep it original lol but I definitely wanted to try something different. The food here was definitely outstanding. The staff was very friendly and knowledgeable about their product that they are selling, and everything that they cooked was to order very fresh very delicious and definitely no disappointment here if I can give more than a five star review, I definitely would outstanding services here. I ended up ordering the five piece tender plate and the pit boss chicken sandwich and the flavor is definitely on point also had to order a salted caramel shake to wash everything down and even that was delicious as always again 10 out of 10 for everything you guys are doing a wonderful job here and I hope anybody who's in the area gives you guys a chance cause I'm really glad I did. read more

Similar to chick-fil-a but chicken here is much tender. I really enjoyed the Cobb salad but the grill cheese was just ok, too greasy. My husband said the ultimate sandwich was ok, he wouldn't order it again. Overall, pretty good but it's on the pricy side for a fast food restaurant. read more

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This place is packed! But considering they just opened a few weeks ago, this may not be a surprise. I will make a bold statement. While it may be a touch more pricey than its competition, they have the best chicken sandwich out of a fast food that I have tasted so far. I got the big & sloppy and it did not disappoint. Chicken was done right, juicy and tasted great with the Mac and cheese, fried onions and aioli. I suggest adding the chicken sauce for that extra flavor (it's basically the lighter version of the competitor's sauce). The chicken can maybe be just a bit more crispier. The sundae was basic. Wish they used fudge instead of chocolate sauce. Got more stuff on the menu I look forward to trying! read more

Big Chicken - Big & Sloppy, Chocolate sundae and chicken sauce on the side! - Chicken Shop Near Me - Mukilteo, Washington

Interesting place. I think they opened today as it was packed at 2:00p on a Thursday afternoon. Definitely LOTS of staff! Food was excellent! The sandwich was moist, big and the brioche bun made it a definite contender for Best Chicken Sandwich. The fries are good if a bit of an odd shape. Thin steak fries? The Big Chicken Sauce is a very tasty mayo / mustard based sauce with a 1.375 level of spice. My only gripes are the overall price - $20 with tip for my spread and they don't have a meal combo. $3.49 for fries is steep when you're already paying $9 for the base sandwich. Giving it 5 stars for today's visit because of the hype but would be 4 stars if it had been open a while because the cost knocks hard. read more

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Honestly, was a pretty good sandwich. I love that they give out multiple barbecue sauces for free. The chicken was crunchy, but lacked maybe a little bit of seasoning. But the milkshake was to die for. I definitely wouldn't recommend getting any of the fries, super soggy, and no potato in them read more

Big Chicken - The Ultimate & Cookies & Cream & Shaq Attack - Chicken Shop Near Me - Mukilteo, Washington

Big chicken is legitimately good for a casual chicken place. The servings are large. 5 chicken strips are all I can eat (with a big appetite). The Nashville hot sandwiches are a good option if you're not down for chicken strips. Great spot for a quick, high quality dinner. read more

First and foremost, the service here is great and surprisingly well-staffed despite how busy it was! We were welcomed right away and were provided a menu as we stood in line to order. The staff was also very informative of all the items on the menu, and showed us which items were spicier than others. My favorite aspect of the place was the self-serve sauce bar! One of the employees, Michael, was also so kind and brought over a variety of sauces for us to try at our table. Thank you, Michael! I tried the Carolina Honey Mustard BBQ, which was sweet and had a nice kick to it. The Big Chicken Sauce also reminded me of the Chick-Fil-A sauce, so it didn't seem very special to me. I would definitely recommend trying their other BBQ sauces! I ordered the Sweet Potato Waffle Fries, and I loved how thinly cut they were. They weren't too crispy, but it's how I like my sweet potato fries anyways. I also ordered the Shaq Attack, and when I took my first bite, I was instantly hit with a mouthful of flavors! There's definitely a bit of spice in this sandwich, but the jalapeño slaw added a sweet crunch to it. I had a bite of the Original Big Chicken as well, and it was good, but I definitely prefer the Shaq Attack since I like my food to be a bit spicier. For my drink/dessert, I ordered the Salted Caramel Shake. I'm usually not a fan of shakes, but I had to give it a try since I love salted caramel. The Shake did not disappoint, it's super creamy and not too thick. I love the added crunch from the salted caramel cookies. Overall, I'm glad this place opened in Mukilteo since it would be a great hang out spot! They also serve alcohol beverages to enjoy and have a couple of TV screens where people can enjoy watching their favorite sports channel or tune in to the news. I'm also super appreciative of the staff working here, since they were all so friendly and encouraged us to try new things! I'm sure I'll drop by again to try other menu items. read more

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THIS! If you are looking for something good and new. Prepare for the Shaq Attack! Haha. This place is brought to you by thee Shaquille O'Neal. You have some many good options here. I prefer the Shaq attack with the spicy chipotle bbq sauce and the jalapeno slaw. I've had both grilled and fried chicken versions which are great! They also offer protein style (no brioche bun) for those interested. If you order online you can of course come in for pick up, but you also have the drive-through option. Drive-through is only for pick up orders. I tend to order while the cars warming up, about a 10 min drive and chances are, it will be ready by the time I get there if not a little sooner. They're always pleasant to work with and willing to help with anything especially extra sauces! Inside you'll find plenty of tables and seating. I haven't dined in yet. But each table comes with a paper towel roll which I bet comes in handy at times! Try everything from the ultimate to the delicious dirty fries! read more

The most amazing service for fast food. I was so impressed tonight with the cleanliness, kindness and welcoming environment. Thank you for having such good service - it's so hard to find post covid. Food is amazing as well but I was really touched by the kindness tonight. read more

Big Chicken - Chicken Shop Near Me - Mukilteo, Washington

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First time in. Food had good flavor. Fryers were clean as the fries were light and delicious. Keiana was so helpful and personable. Maria, who was also on front counter, helped me when I returned with another question. I was met with a smile and instant attention. Donovan, who is the manager, was floating around the store; always accessible. The lobby and the restrooms were immaculate. We will definitely be back, as we found a treasure here in Mukilteo. I truly hope the owner reads this, as he/she needs to know what a great job his/her employees are doing, and that I was impressed by his/her establishment. We will also be spreading the word. read more

It will be my first and last ordering food from big chicken. For price, I expected more than what I got. I can get more from other restaurants for amount I had to pay for two sandwiches. read more

I ordered the spicy Uncle Jerome's sandwich Online. It was ready when I got there. Chicken was freshly made and delicious. Pickles crisp. Yummy fresh bun. I think it was hands down the best chicken sandwich out of the 3 chicken places in the Muk, Evt area. We all know who the other 2 are. I asked the person waiting on me if the salads are good. She said shook her head yes and said 'very good". That's what I will try next time. read more

Mediocre at best. Got three piece tenders. The tenders were chewy. And kinda hard.... Not horrible just not good. I think I also got the bottom of the bag for fries. They were all tiny. Like almost eat them with a fork. Restaurant was clean and service was good ! read more

Food was great, fast, and they were helpful. Chicken was amazing, I was missing a sauce but they were probably out, Mac and cheese and chicken were great. Cheese curds were fresh, fries were a little cold but overall really great stop. Will definitely come again. read more

Tried this place for the first time and it was just okay. I ordered the Buffalo sandwich, fries and mac. Fries and Mac were on point - seasoning was great, but I'd recommend no cheezits on the mac. They kind of soak up some of the cheesiness and end up a bit tacky. Fries were seasoned well and I got them extra crispy which was an awesome option. The sandwich, however wasn't great. The chicken itself was so thin, it's like it had been pounded out before cooking. Nothing like the photos, and pretty lackluster. The bun itself was dry also. I'd likely try again sometime in the future to see if this was just a fluke; but wouldn't go recommending this place. read more

Horrible chicken and very expensive... Would never waste my time again... Seriously over rated.... Popeyes has a much better sandwich for half the price!! And 9.0o for a shake.. go to McDonald's better shake.. Which I'm shocked! read more

Great food!!! This chicken sandwiches are amazing. The service is pretty fast. The location is excellent read more

Ordered the Shaq's chicken sandwich without the jalepeno slaw, kinda wish there was a way to make the sandwich without slaw. The cashiers were very nice people indeed, and they keep a clean shop. Bathroom was also clean which is also a positive too. The Mac and cheese was kinda sad and lukewarm, and the chicken was a little dry, the sauce made all the difference, this place does have potential just a few touch ups and I think it could be a bigger success read more

Thank you Shaq for making fast food chicken that my son who has allergies can eat. My 4 year old son is allergic to milk, egg, peanut, hazelnut, fish, and kiwi. We carry an epipen with us all the time. Here my son is able to eat the popcorn chicken, BC fries, sweet potato fries, sweet and smoky Memphis barbecue sauce, and ketchup with no problem. Not a single itch. I greatly appreciate these type of restaurant. The shaq sauce in the picture is for me (I have no allergies). I lay down the food on the table with paper towel so it's easier for my son to eat, easy to share and easy clean up. read more

Big Chicken - Popcorn chicken, BC fries, sweet potato fries, sweet and smoky Memphis barbecue sauce, and ketchup. - Chicken Shop Near Me - Mukilteo, Washington