Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

New Hot Water installed, Showed up on time and installed in short order. Nice clean installation…read moreremoved all debris

Dan was really responsive and explained what he was going to do. He showed up on time and finished…read morethe work in less than 2 hours. Before leaving, Dan made sure that I knew where all of the shutoff valves were located and made sure that I could adjust them, as needed.

We hired TNT plumbing to address a leak on a vent pipe that appeared beneath our master bathroom…read more He canceled the first day and charged us $175 (this price includes a $20 discount since he had to cancel). He mentioned they may only be able to do the consultation since they had another job, so from the very start I felt like we were receiving rushed service. Dan and his apprentice spent a little less than an hour knocking holes in our drywall (in one closet he just started hitting the wall with a hammer) only to make his way up to the attic to tell me we had a roof leak. As I had mentioned in my original consultation, this was in fact a vent pipe leak that I would have been happy to pay to have addressed. Instead, we went through two roof consultations before I crawled up in the attic and fixed the vent pipe myself. I tried to reach out to Dan to let him know this was actually a plumbing issue and received no response. We found TNT through one of the Yelp project requests and I deeply regret choosing them as opposed to some of our other options. Between the price paid, the lazy investigation of the pipe, and the lack of response when I reached out to have the situation rectified, I am seriously disappointed with their service.

I never take the time to leave reviews, but Bryan and his team DESERVE the credit. These men are…read morethe best plumbers we've ever worked with, by a LARGE margin. We can think of no one else that we'd trust with our family and homes. From their office team to the guys on-site, their attention to detail and responsiveness is unmatched, and we have great peace of mind knowing we're well taken care of.  We've hired them for many projects over the years across several homes, and we can truly say that we continue to be thrilled by the level of service we get from their team. It's incredibly difficult to find trust-worthy, reputable, and attentive professionals like Bryan and his group, so believe me when I say: LOOK NOWHERE ELSE for your plumbing needs, Bryan and his guys are exactly what you need.

We've used Bryan Moberly Plumbing twice now and both experiences were great. The first was a…read moreplanned job and Bryan did an excellent job -- everything went smoothly and the work was done right. The second time was an emergency when our hot water heater went out on a Sunday morning. Bryan was super responsive and came out the same day. The replacement tank was installed the very next day. Fast, efficient, and fairly priced -- exactly what you want in a stressful situation. Overall, a really great experience. We'd definitely call Bryan again and highly recommend him. Bryan Moberly Plumbing 410-794-6359 bplumberman@gmail.com

I reached out to Yelp in February due to the safety overflow valve on my water heater leaking. I…read morereceived an immediate reply from khuma with Ebenezer Plumbing and Drainage, who offered to come that evening to deliver a free estimate or the next day if it was more convenient. We set up a time to meet the following day. The next day Khuma texted me when he was in route and arrived on time with his assistant, They both put on shoe coverings before entering my home. After taking a look at the heater he assured me he could check several systems to find the culprit and gave me an estimate. The work was completed in about an hour. He then showed me the various systems he had checked as well as the results. He ended up placing a new valve on the overflow system. He cleaned up the work area when he was done. He also took $50.00 off the quoted estimate and charged me $200.00. I found Khuma to be polite, and concerned. The quality of the work and the knowledge he demonstrated in the type of water heater system was impressive. He even quoted the amount to replace the entire system. I placed his name in my call list under plumbers in case I would need future help. I would definitely recommend him for anyone needing help with a plumbing issue. LB Feb, 2026

I was getting my home ready to rent before moving back to San Diego and purchased a new dishwasher…read morefrom Home Depot. When the installers arrived, they discovered plumbing issues and were unable to complete the installation. I submitted a Yelp request for a plumber, and Khuma from Ebenezer Plumbing and Drain Services responded quickly. They offered the best price, fixed the plumbing issues, and installed the dishwasher without any hassle. Before leaving, they thoroughly tested the unit to make sure everything was working properly. Khuma even followed up afterward, just as he promised, to ensure everything was still running smoothly. I really appreciate their professionalism, fair pricing, and follow-through. I'd absolutely recommend Ebenezer Plumbing and Drain Services for any plumbing needs!

We requested service Sunday evening and the problem was solved by Monday at Noon. Nice,…read moreprofessional and fast problem solving. Can without hesitation recommend Roto -Rooter Plumbing & Drain Services.

I had a great experience from start to finish. I was able to schedule my service appointment for…read morethe next day. The technician arrived on time and was professional. He made a few suggestions and corrected the issue. I will admit the price was a little more than expected but it was communicated up front.

Today I woke up with no AC in my house... Baltimore's Heating and Cooling was the third business I…read morecalled and I'm so thankful that I did bc two men showed up in about a hour.. professional and intelligent young men fixed my problem quickly and for a price I was more than happy to pay... I was so happy I had to write this review. I'm so thankful to Baltimore's Heating and Cooling. I highly recommend this company for any AC or heat problem! - Sincerely very satisfied customer

LJ was great! He replaced my AC and furnace quickly and for a reasonable price. He is very busy but…read moreI highly recommend!!

We lost our AC on July 3rd, the start of the 2 days in the triple digits, and a holiday weekend…read more Calling around, the earliest we could be seen was Tuesday 7/8. i asked ChatGPT for recommendations servicing the EC area. Climate Pro was at the top of the list with 5 star ratings and also noted for a company that focuses on repair rather than stating you need a whole new unit. I called at 8am July 4th and left my number. Within minutes, I received a text from Kevin that he was running around but could be to my house by noon. He continued to text throughout the morning telling me of his whereabouts. He arrived at 10 am. The solution was a stuck switch in the attic. He showed my husband where the switch was located, and also told my husband to fix the filter grate to avoid having hot air being pulled down from the attic. I can't thank CPM enough. I will now be a lifetime user and will recommend this company to everyone in the Howard County area. Top notch, professional and overall amazing.

Kevin was great! I called him on a Sunday afternoon because my air conditioner unit was not…read moreworking. He got back to me in less than 15 minutes and arranged to come on Monday. He arrived right on time and checked over the entire unit and got the AC all working. I can't say enough about Kevin. He's great!

Ricardo and his team should be teaching the class on customer service. He's an perfect example how…read moresmall family-owned businesses can outcompete larger organizations. This man will hustle and break his back to earn your business and build a relationship with his customers. He takes pride in his work. I cannot recommend this place enough. On a Friday afternoon, I reached out to ~5-7 vendors to assess a broken HVAC in a DC condo. Ricardo was able to come out IMMEDIATELY at 8PM on a Friday night. He did a quick dusting of the unit which hadn't been serviced in a while and even went to the roof as a part of his diagnosis. After sticking around for a couple hours trying to find the source of the problem, I was mentally preparing myself to pay a diagnosis and service fee, but there was no such thing. What signaled to me Ricardo was top notch was the fact that this man lives in Baltimore, easily a 50-minute commute from where I was in DC. He didn't leave until I was satisfied with his work until 930PM on a FRIDAY night. This type of service is difficult if not impossible to find. Ricardo patiently explained what the problem was, why I wouldn't have working AC after he would leave, and what my options were. He was very transparent with pricing, sent over a couple of quotes, and laid out what install schedules would look like depending on which manufacturer I went with. He and his team came in Tuesday and the install lasted about 7 hours. Fully working AC in less than 2 business days at a reasonable and competitive price. You cannot beat that.

Ricardo was quick to answer and to come out to assess my aircon issue…read more After a few discussion we agreed on a price I felt was fair and competitive and given the quality of his work later on, I am very satisfied with his service. Recommended!

Zack was a gem to work with. I had an issue with my new home purchase and he was able to come over…read morethe next day and help me address my issue (which was actually with the city) and didn't attempt to upsell me any services. He was honest about his time, we had 15 minutes left of the hour rate and he offer to took a look a few more things! He also took the time to explain in detail everything I had questions about. Will be using him for all plumbing in the future!

Technician Zach was extremely knowledgeable, he took care of all my plumbing issues quickly,…read moreprofessionally, and for a fair price.

BPM's technician was here within an hour of my contacting them. Shawn solved our heating issue in a…read moretimely manner with a reasonable price. I definitely will use them again!

Responded very quickly and scheduled a technician to start testing the next morning. Mike Y was…read morevery thorough and diagnosed the issues quickly. Overall very satisfied with the service.