The initial quick check on my home was great! They came in and performed the evaluation, provided…read moresome light bulbs and a power strip along with recommendations to improve the comfort of our home. The situation following this is why I rated with 1 Star. Numerous delays led to 6 months of waiting to schedule and complete work. Once work was scheduled, issues that I wished to have addressed were not addressed in the work that was done. Work that was promised was not completed with some being credited back. However, other work that I wanted to be done I was told would be at additional charge after they were done. Be very careful to get everything in writing clearly and have them walk thru what work they will perform. I had an energy audit done at my old home with another company and never ran into any of the issues I did this time.

I made multiple efforts to contact Ecobeco to schedule an energy audit. I tried email, their…read morewebsite, and phone (2 voicemails). On what I told myself was my last attempt I got through to someone but was told the schedulers were in a meeting and that they'd get back to me later that day. However, I never heard from the schedulers. I tried once more and left a (third) voicemail. Still no response. I used Ecobeco for my previous house and was very pleased with them. But from my recent experience, the quality of their customer service seems to have fallen off a cliff.

Edge Energy has redeemed themselves in my estimation! Caught in the throes of the bankruptcy of…read moretheir major supplier, Sol Systems, they have risen back to the top of my preference list. It did take some time for them to respond to my numerous requests, but the result was that they showed that my initial trust in them was warranted. I will continue to do business with them, AND recommend them to anyone seeking a solar energy vendor, as well as anyone seeking to improve their home's energy efficiency.

Updating my review for two reasons: 1) it's clear that leadership at the company is focused on…read morecustomer satisfaction and improvement now since they recently reached out to discuss my experience and they worked to make it right. So my guess would be that if someone did a job now, they would make sure the customer was happy (versus ghosting them like in my case in the past); and 2) I have no ongoing complaints about the work. Our house does appear to be better insulated (I.e., energy costs are lower in the summer and winter) and we haven't had any additional leaks or other issues.

Overall a great company. Very handy and supportive through the process attic is going to look so…read moremuch better and will need the insulation

The Founders team did a really nice job with our basement insulation project. The price was fair,…read moreand they were very responsive during the quoting process. The project was delivered on time and exactly as we had discussed with them. Where we were most impressed though was in the level of customer service they provided. After removing the insulation in our basement, we found a few surprises that were covered up by the old insulation. Founders was extremely accommodating as we worked with other contractors to get those issues (unexpected and unrelated to insulation) squared away. I realize having the other contractors come in was probably pretty disruptive to their workflow, and Brian and his team said he understood our situation and did everything he could to help us out. I will certainly reach out to them again with our next insulation project.

We had an energy audit completed with Zero Draft. They did a thorough inspection of our home to…read moreidentify energy savings and recommendations to improve heating/cooling efficiency. During the inspection they also provided water flow management devices for our showers, replaced bulbs with LED, and installed a smart surge protector in our media room. The report they provided gave us recommendations for insulation, tuneup, and other installations to help improve our HVAC efficiency. The quote included prices and rebates available. We easily selected the options we wanted and scheduled the work. It was a fraction of the cost if we had engaged contractors without going through the energy audit. They managed the rebate process and we only had to pay the remaining balance. We had blown-in and spray foam insulation done in our attic. Once this was complete, Zero Draft retested and showed that the install increased our efficiency by over 20%. I can actually feel and see the difference. It's noticeably warmer inside. Our roof used to have frost on half and not on the other half because so much heat was rising up. After they installed our insulation the entire roof stays frosty and more f the heat stays in our living spaces. They even got into spaces I never thought were accessible!

Zero draft recently used for BGE sponsored house inspection as well as suggested work. First of…read moreall, showed up on time ( seldom does this happen). Very professional and extremely knowledgeable representative . Explained in detail what was going on and in detail what suggestions were. No pressure. I hired for extra work. Steve Miles

Do not use this company. They have stolen our Pepco rebate. They told us Pepco would send us the…read morerebate. In reality, Pepco sends the rebate to them, and they are to pass it on to us. We paid in full, and they should have sent us the rebate. We will be pursuing legally. We have called on numerous occasions, and they do not return our calls.

Terra did an energy audit of my house, made the improvements after the blower test was performed,…read moreworked with me to explain the details of what WA's important and why, and came back to inspect the work to confirm home tightness. I would highly recommend them. Fast, professional and a reasonable price.

On time, every time. Did what they said they would do with photo and technical documentation…read more Connected ducts to new outside attic vents, insulated attic, installed whole house exhaust fan, cleaned up excellently. Good value. Professional.

I hired Atlas Home Energy Solutions and I thought they did a good job except for the insulation. I…read morethink they sub contract this out and the guys who did this did not do a good job. All my ceiling lights were pushed out and they came a couple of days later and pushed them back. From that time onwards the lights in the dining room and kitchen would flicker and finally go out completely. Initially we thought it would right itself but it continued to do this and I tried contacting them, twice, without any response. I will try one more time and then if I do not hear from them, I will bring down the stars to one or zero if I can do it.

it is sad they sent a team out to insolate my home and they did a horrible job and my house still…read morefeel like a freezer in the winter then on top of that the staff is nasty and have no empathy or compassion horrible horrible horrible horrible.

I've never had exorbitant electric bills, but the top floor of my two story town-house was always…read moremuch hotter than the rest of the house. I even bought a thermometer to prove to myself that it was that hot and I wasn't crazy. Well, there was a 10 degree difference and it made sleeping difficult. So, I gave Efficient Home Llc (EH) a call and they came to my home for an energy audit. The audit was $350 and basically included a walk-through of the living spaces, attic, exterior and a 'fan test' to see how much air was seeping into the house. The rep. was really nice and seemed very knowledgeable. He made a few suggestions, but the biggest one was to get insulation added into the attic. Also, I have vaulted ceiling in the upstairs rooms and the rep. pointed out that they create a 'knee wall' in the attic and that special attention would be paid to that. Well, we signed some paper work to have the job done and their installers came out about 5 weeks later. The installation guys were very nice and let me closely investigate their work and made all the corrections I asked for. They installed special material for the knee wall and blasted in cellulose. They also sprayed everything with expanding foam. And I mean everything, a couple of times, they plugged some holes that I would have rather stayed open for easy access later if i need to service the wires that ran through them. Oh well. Success! My upstairs now is less than two degrees warmer than the rest of the house and even though it wasn't really my primary concern, my already modest electric bills have been about 25% less than last summer, but last summer was also hotter. Oh, and they even helped me to fill out my government rebate / utility paperwork. So, all in all, the people who came to my house I felt were very competent and paid close attention to detail and got me the results I wanted at a fair price. So, the -1 star is for the office people. They never called me about anything, I always had to call them. I had the work done some months ago, so I don't remember the details, but they never called me to tell me that everything was in place for an installation, and I called them two weeks later, and they were like "oh, we were going to call you... tomorrow... to schedule an appointment." Ya, right. At some point, I had to give them a final payment for the work, and I actually had to call them some time later and be like "Hello? Did you want to get paid?" So, I recall two times that I felt like my paperwork had fallen through the cracks and I had to call them to remind them I was a customer.

Terrible customer service, i have been trying to schedule a maintenance appointment fot 2 months…read more Mark dosen't follow through. He said he would schedule but haven't herd back. Left several messages. Would not recommend

Extremely professional, timely and courteous Excellent work, Alex and crew completed extensive…read morework with in 2 days and always kept us informed on progress. Would recommend 100% Kadjeski