AC went, called, and very shortly had one of their servicemen at our door. quickly he isolated the…read moreproblem, explained it to me, and then promptly fixed it. I could it have asked for better service from the scheduling to the repair. great service.

So we were referred to them to come out to help get our hvac unit up and running. He came out and…read moreoverrode the delay switch on the actual HVAC unit system that's outside because he said we didn't need it because we also have the same delay switch thing on the thermostat inside He didn't check the air handler or anything else and said it was that . He hooked hoses and said our Freon was fine and that everything else was working properly. So paid him cash and almost 6 hours later the house stayed at a hot 80 degrees in the hall and actually got to 86 degrees in the kitchen as we have a magnetic thermostat which sits on the side of the refrigerator . So my husband texted him to tell him and he actually said to give our unit some more time to cool down the house !! Now I'm not an HVAC technician but I'm also not a moron. I know it does not take six hours to put a temperature of 77° in the house from 80 which in almost 6 hours that's what happened. He refused to come back out and it was 5 o clock. Wants to wait to see if it'll cool off overnight Meanwhile I'm on dialysis and have been very sick for some time and the thought of another night of 80-82 degrees is very difficult to deal with considering I do my treatments at home now in a hot sweltering room! So meanwhile the original company that's on vacation and personally got ahold of No Frost Air to help us wasn't much help either in trying to help and what the most horrible part is we ended up getting ahold of our neighbor who's friends father owns a HVAC company and they came right out !!!! So mind you another service Call $$$ in less than 6 hours.... The problem was the actual COMPRESSOR IS BAD AND WAS BAD ALL ALONG BUT NO FROST AIR TOOK ADVANTAGE BY TRYING TO ALTER OUR SYSTEM and say it needed more time to cool down which is still mind blowing to me ... The incompetence and the dishonesty of this company's owner is appalling to me that he could even do something like this and then tell my husband to wait until our prior hvac company owner comes back from vacation to address the problem with our HVAC not working and cooling our house .. Worst experience ever !!!! Who does that !! He should be ashamed of himself to do this to us . I'd give ZERO STARS if I could! This is a honest review!

Avoid this place at all costs. Jessica, the so-called…read moregeneral manager, is rude, unprofessional, and completely unfit to deal with customers. She yelled at me over their own repeated mistakes and took zero accountability. They canceled my appointment three times--each time on the day of, with no warning. Total waste of time, zero respect, and zero service. Do yourself a favor and go anywhere else. This place is a disaster.

I am trying to delete my previous review, but not seeing an option to do that…read more There was a misunderstanding and the owner made it right! Thank you kindly! The tech who came out was very nice, professional, and thorough. He knew his stuff. I was just having a hard time accepting that I might either need a new unit or coolant that was very expensive because it's no longer made. Both options were out of my budget and that wasn't the tech's fault. Again, it was a miscommunication and the owner was very understanding and responsive and compassionate. He said that they had switched over to a new system and some of the information might not have been available, as it had been quite a few years since they had serviced my unit, which they did a great job with at that time! Thank you again!

Best customer service ever! Fair and honest. Highly recommended!…read more I have dealt with Maryland Heating & Cooling several times since I moved to Columbia three years ago. The first few calls were because my aging furnace or air conditioning had stopped working. Never a fun experience but Deb tried to help me resolve the problems over the phone. When that wasn't successful, she got me on their schedule ASAP and frequently were able to make it out sooner than expected. Ron provides a fair and honest diagnosis of the problem each time and they worked with me to make educated repair decisions. This past week I experienced furnace problems again, but this time the diagnosis was fatal. Ron and Deb worked with me to determine the most appropriate replacement solution, got me scheduled as soon as they could, and even offered to drop off space heaters at my home to help us keep warm until the new system could be installed. They completed the project on Friday and I couldn't be happier. Everything was handled with the utmost professionalism. They also bring treats for my dogs, which are highly appreciated by the pups.

Quick and professional. They came right away after I call. Highly recommended for serviceread more

One of my two AC condenser units that cooled our bedrooms and loft stopped working last night in…read morethe midst of a heat wave right before the July 4th holidays. Thankfully our other AC kept working so we all slept in the living room while we waited for the morning to come to call around for HVAC companies that could come ASAP. HVAC Direct was the first company I contacted and Scott came within an hour of the call and got to work right away. And within an hour he diagnosed and fixed the problem (luckily just a shot capacitor) at what I thought was a reasonable price. Scott was super professional and friendly without being pushy with any additional products to sell. He also checked our other working unit just about of precaution. So grateful he was able to come and fix things so fast on the eve before a long weekend in the midst of a heatwave. Would def recommend HVAC Direct again to anyone and would use their business again!

My husband contacted HVAC Direct Heating & Cooling after normal business hours concerning our A/C…read moreunit at our personal residence was ONLY blowing warm air!! Now the previous evening, my husband contacted a large local competitor to check our HVAC system. Technician from local competitor came out and looked out HVAC system, didn't test any components and stated "our compressor was locked & leaking refrigerant and quoted my husband $6k to replace it or we can purchase a brand new HVAC system for $25k!!!" (NOT TRUE!!!). The tech even left our outside power switch unplugged so we couldn't test the system!! SMH!!! We won't contact them for any service ever again nor recommend them to any neighbors, friends and family!!! Joe K, Service Technician at HVAC Direct Heating & Cooling contacted my husband within 20 minutes of him contacting the office the next business day and scheduled a visit that evening. He came out to the house, checked the compressor and quickly diagnosed the capacitor as the problem & replaced it. And Joe K. even showed my husband how he diagnosed the capacitor as the issue NOT the compressor leaking refrigerant as stated by local competitor!! No refrigerant leaking at all!! Compressor in good condition!! In addition, Joe K., checked the wiring, fan, all associated parts and cleaned our a/c unit. No issues at all!! Just some cleaning needed!!! HVAC in excellent working condition AGAIN!!! In addition, he checked our furnace, cleaned some our internal components and showed my husband some DIY things to do to maintain our HVAC system throughout the year!! Amazing work & Professionalism by Joe K!!!! I returned home from business travel to a COOL & COMFORTABLE HOUSE!!! ALL Work completed in an HOUR!!! (less time than the large local competitor spending 2 1/2 hours trying to sell my husband a new HVAC system)!! Joe K. was amazing, excellent communicator, knowledgeable and very professional!! Highly recommend HVAC Direct Heating and Cooling!! Great Pricing for Service Plans & Parts, Excellent Technicians!! You can't go wrong with Joe K. & Scott at HVAC Direct Heating & Cooling!! 5 Stars*****!!!

I highly recommend Amazing Plumbing, Heating & Air to anyone in Canton or the greater Baltimore…read morearea. The repair guy they sent to my house was awesome. He found the problems fast and fixed my AC and water heater perfectly. It's hard to find a local company with great mechanics *and* bosses who genuinely care about treating people fairly. If you need reliable HVAC or plumbing work, this is the team to call. I will definitely use them again!

I've used Amazing for a few services, most recently with my water heater. My hot water went out and…read moreI called in the morning, they had a guy out at noon, and finished the replacement within a few hours. James did a great job and was a very nice person! He showed me all the things to know about the water heater, taught me more about how it worked, and even showed me some other things about my plumbing, like where the main shut off is (I did not know lol). Every time I've used Amazing HVAC and plumbing services, they always send someone SO fast and they always do a great job.

I had an oil odor in my house and at least 3 different HVAC people had taken a look over the past…read morefew years. Barry from Powell & Turner stepped outside and looked at the flue and noticed the bottom cap was missing. He then proceeded to do an incredibly thorough examination of the oil furnace and identified a part that will need to be replaced in the future. He explained everything that he was doing and was patient with our questions. I feel confident that my furnace is in proper working order ... something I haven't felt in the past few years. There even was a discount for new customers. I will be using Powell & Turner for all my HVAC needs from now on and am glad I found them.

My mom had a problem with Arundel Heating and Air not correcting her AC issue and she called Powell…read moreand they corrected the errors made by the prior company and explained everything to her and did not overcharge. She was extremely satisfied and recommends!!

Amazing services woudl definatly recommend would go again was a great experience and amazing…read morequality .

Beltway Air Conditioning, Heating and Plumbing have been out a few times providing routing HVAC…read moremaintenance and checkup. They are accomodating to my schedule. Their technitions have been professional, explain everything they are doing. Willing to answer all questions they see the job through. My last service was completed by Aiden Healy who did a fantastic job. I would highly recommend this company to anyone who needs service.

Used Alpha several times in the past few years. They schedule quickly and arrive promptly. They do…read moregood work and look for the most affordable solutions. They figured out how to solve a mysterious HVAC noise that stumped other companies. A year later, they replaced my water heater and I've had no problems with it (2 years). Highly recommend them!

Incredibly prompt in answering the emergency call and coming to my house. Even volunteered to come…read moreback the next day - Saturday- to check on the ac unit. Highly recommend. Very reasonable rates.