Went here during GenCon; both the food and the service was shockingly bad. For food, we got two orders of the BBQ nachos and two of the pulled pork sandwich combos (sandwich + baggie of chips + drink) for about $30. The nachos consisted of a small helping of the same chips and liquid cheese sauce you tend to get at your neighborhood bowling alley, along with some BBQ sauce and a very small amount of pulled pork. The sandwich consisted of a tiny amount of the pulled pork on store-bought hamburger buns (the pork itself was tasty, but nothing special as far as pulled pork goes), which everyone at our table agreed would only be justifiable as an item on a dollar menu.
The service was terrible. When we ordered, we were told it would be " a couple of minutes" because we had ordered sandwiches and they needed to get bread in. This would have been fine, except that it turned out to be almost a 20 minute wait (almost making us late for our next event, we had to run through the convention center), and they started serving people who had just ordered sandwiches before we received our order.
In a beautiful city surrounded by great food, this really felt like a bait and switch. We spent the rest of the weekend comparing the prices of everything we ate to those at Big Guy's BBQ as kind of a sad running joke. read more