This crew is absolutely incredible! I can't say enough good things about these guys. We worked with Rico, Ron and Joey but I saw other employee's interacting and they seemed just as wonderful! Their prices were better than a few other places we went and they were so caring and sweet! This is a little further from our house but well worth it to be around such professional nice people!! We had a great experience. I rarely write reviews but just had to rave about this store!! read more

I'm normally hesitant about going through 3rd party companies when it comes to routine maintenance and repairs; but I had a nightmare experience trying to go through my dealership's warranty. With that being said, I came to Big O Tires to get my tire repaired. I had such a stellar experience. I worked with Joe and Adonis. They provided amazing customer service and quickly got me back on the road. The environment was pleasant, clean, and friendly. You could really tell that the employees were like family, there. I've observed how companies prioritize the needs of their customers, and Big O has set the standard for customer service. When I left, I completely forgot about how frustrated I was with the previous dealership. I look forward to doing more business with you guys. read more

This store is just great. I got flat tire, but they fixed it very fast. And the manager was so nice and kind.

Kyle is amazing and honest couldn't be happier w the service. I will Only use this BIg O read more

Excellent service!!! Tien went above and beyond and got me back on the road. These guys are professional and care about safety. Highly recommend. read more

I live across town and would definitely recommend this business for the great overall experience. I worked with Joey, he helped me with new tires and was very knowledgeable and professional. read more

Outstanding service today from Bob and his crew! Thanks for getting my replacement tire so quickly - an all around great visit to Big O!

Both times I've needed service, they've gotten me in right away. The 2nd time, I had a couple nails in my tire and they fixed it for free! It's such a relief to have a reliable mechanic nearby! The service manager Bob is personable and kind, ask for him! read more

Great Location! Was helped immediately, went over all my options within my price range, and helped me pick a great All Terrain tire for my truck. Instead of having to wait, their manager Joe gave me a ride back to work and picked me up when my truck was ready. Joe and his staff made the whole process very effortless, and would recommend to anyone. I will definitely be returning for any other needed services. read more

So i visited Big O Tires a couple weeks ago, i have to admit, the service is good and the quality of work is great. The moment you get down from you vehicle there is someone to greet you at the door and welcome you inside. I had to make two trips with two different vehicles that day to get the snow tires put on. Both times i arrived i was greeted and assisted right away. They were pretty busy that day but still took time to give me updates about my vehicles and offered me water and coffee. The service manager Robert Barkwill is doing a great job with his staff and personnel and i highly recommend anyone looking for tire servicing to take your vehicle to Big O Tires! read more

I came in for an oil change and was so pleased with the customer service and friendly staff! I could tell that was not just my experience. Other costumers walked in and the staff knew them by name. Also -as a youngish girl, every time I get my car's oil changed at other shops, the mechanics try to up sell me on EVERYTHING (filters, oils, etc). That was not the case here, which I was so relieved about. I will definitely be back next time my car needs an oil change. read more

I went to Big O Tire in Frisco CO and I had an excellent welcome and professional service. I had to replace 4 tires with Dennis at the front desk. He also suggested an alignment ... which I purchased and I can't be more happy and grateful. He also noticed that my brakes will need to be replaced soon. Dennis made me feel more safe with my car now. Thank you for the great service! read more

Had nail in tire and fixed for free! So nice and competent. They helped me right away and very short wait time. Definitely recommend them.

My car had a flat, tire was unbalanced due to the fix-a-flat that I put in it to get me around during the work week. I had used these guys before, liked their team and work ethic, so I took it in to get the flat fixed, tire rebalanced, and have them rotate and balance the other three tires. I met with Jason, and he said they would get started immediately. The work was completed quickly, without delay. When I went up to pay and leave, I was handed a receipt, and told that everything had been taken care of. Jason, the manager, must have had something to do with this, and I can't tell you how much it meant to me. I don't know if it had anything to do with my vet plates, or what, but it meant the world to me. Thank you, Jason, and your team. read more

Friendly, knowledgeable staff did a fantastic job solving my issues. Joe, Adonis and team are a cut above the rest! Highly recommend!

I don't write reviews but I couldn't help myself. I will never go anywhere else for tires or anything tire related... I might even take my bicycle tires here from now on. These guys at the Remington Pl location are absolutely amazing, and I mean every single employee was fantastic. I didn't catch everyone's name but Derick and Brady stayed after hours to make sure my fifth wheel was done same day. The best part, they were positive, not once annoyed by my 100 questions and happy to late to get it done right. Thank you guys!!! read more

Well.....I left my phone and charger at the store. Came back an hour later thinking it was gone for sure and there it was wrapped up with my name on it. Nice job Big O...I'll be back for more tires soon. read more

TERRIBLE!! LIARS AND CROOKS!! They didn't perform the repairs I paid them for and when I took my car in to double check, they lied! The mechanics told me my car had several issues that need immediate repair. I took my car to Christian Brothers down the road. Not only did they fix the issue, but informed me that the original repair wasn't done properly. Save yourself from a headache and just go to Christian Brothers down the road. read more

I was SO happy with the service I received at this location the other day. I had purchased tires at a different location the day before and that location couldn't figure out why my tire pressure light kept coming on. When I stopped by the location on Potomac, they figured out that the other place had broken one of the sensors, but this place replaced it at no charge. They were so kind and professional about everything. After I left, the DM even called to make sure I was taken care of. I will gladly go back to this location again! read more

I would recommend this store to friends. Their service is good and fast. the store manager is super friendly. I just had a flat tire repaired there last week. They helped me exchanging the spare tire. read more

This is one of the few Big O locations that has Sunday service. They are open from something like 8a to 6p on Sundays, which is a Godsend for my schedule. I went in for an oil change and to have a piece of my car's under carriage protector checked out. They wound up sawing it off because the piece was broken anyway - at no charge! The employees were polite and friendly and I didn't have to wait too long. Five stars! read more

After years of being deceived by the Toyota dealership I decided to take my maintenance needs somewhere else. Joey Gallo was incredible and because of him I will be bringing my car back here for any and all car needs. He was easy to work with, reliable, honest, and quick. My car is better shape then it has been in years thanks to him. read more

Had a living social deal for an oil change, waited over three hours for a basic oil change. Than 'found' a problem and blamed it on the dealership. Offered a $10.00 repair or a $600.00 repair... I never knew something as simple as an oil change could ruin my day. They did end up comping the part to try to make up for the long wait. Service up front was good and tried to be helpful but not sure what mechanic needs that long for a basic oil change. read more

By far the most positive experience I have ever had getting my car worked on!! Here I can trust that the mechanics are never trying to overcharge for services or labor, in fact it's the exact opposite. I have never felt so taken care of when it comes to my car. I came in for a routine oil change, knowing I needed brakes soon and also knowing I couldn't afford them yet...Well, Jesse and Dustin ensured that I left that day with new brakes on my car for an incredibly gracious and reasonable price. They met me halfway At my next visit for just an oil change, Jesse and his crew ran some additional diagnostics and helped me not only change the oil but also flush my steering fluid and get into a new battery(which I desperately needed)! I so greatly appreciated this crew digging deeper into the "health" of my car without me asking; it shows a genuine desire for complete and thorough client care. The work ethic is off the charts here!! My car hasn't felt this responsive and smoothe in a very long time. And I left Big O with an incredibly reasonable bill. I am blown away by the compassion and dedication of these employees to their customers and their work. In a world where I see customer service rapidly declining all around me, Big O Centennial is a refreshing contrast. I am forever grateful to the men at this shop, especially Jesse and Dustin, THANK YOU!!! Look no further if you're in search of a new shop to call home! You can trust these men provide high quality services, at an honest rate. read more

An establishment is only as good as the manager and this one is one of those examples. I went in to replace a tire that had been punctured since the tire could not be repaired. They replaced the tire, mounted it and balanced it, however, in installing the wheel back onto my Jeep, the installer inadvertently stripped the threads on one of my lug studs and also the lug nut as well. Instead of making a big deal about it, Bob, who is the manager, and his crew ordered replacements and took care of the issue promptly. I was on my way with very little trouble and I'm very grateful! Thank you Bob, for turning a bad situation into a pleasant experience. I will be back! -Henry (Black, 2003 Jeep Liberty Renegade) read more

This shop offers great service. Very courteous staff and don't nickel and dime you! Other shops will try to constantly upsell you. Every time I've been to this shop they take care of what I need and that's it. They do make recommendations but are not pushy! read more

JoJo provided awesome service when I brought my truck in. He was friendly and funny! He cracked jokes as soon as I walked in. I'm always concerned about tire shops. I always think they get over on you. The service was fast and affordable! read more

It took about 2 hours to get my oil changed on a Monday morning. Wasn't given a valid reason why this was the case. Very disappointing especially since I scheduled an appointment ahead of time. Now what made me give a 3 stars instead of one is they did give me a free oil change and admitted to making me wait way too long. I know not many businesses would admit that. read more

My son had his truck aligned and we had an issue with the lift kit put on the The truck. They tighten it up did adjustments no extra charge super guys. read more

Got an oil change and I was told it was done, a half hour later I went to pick up my car and I was told they had not received the air filters. I was in a hurry so I decided not to get the air filters. The steering wheel and the door handle was full of grease, the dashboard maintenance indicator was not reset and they did not put enough oil in my car. I returned the next day and they took care of everything but I didn't even get an apology. read more

This morning my car's low pressure warning light came on. I dropped my oldest daughter off at school and proceeded to my other child's daycare. I became a bit concerned when the light remained and an alert appeared on my control panel as well. I knew this location was only blocks from my office, so I swung in hoping they'd be able to help me at 7:05 am. They sure were, they checked my pressure on all tires and replenished each. All work complete for free and in less than 5 minutes, even at 7:05 am. These gentlemen were so nice too. Will definitely be back! read more

Great place to take your car! Our vehicle broke down on vacation and we brought here. They got us in right away and found the issue quickly. The staff was friendly and helpful. Highly recommend! read more

tIf I could give negative stars I would. Left my car there all day for them to tell me my tire could not be repaired. They told me I needed all new tires so I took their word for it and told them to replace them. They had to order the tires. I called at 3:30 for an update. They said the truck with my tires had not arrived yet but they told me they could get them done by 6pm which was later than I was told in the first place. I asked for a call back when they were able to give me a firm time frame; got a call back 10 mins later and was told the truck had mechanical trouble and now they couldn't do anything until the next day. I told them to forget it; I was absolutely frustrated that the work was not done that day and I just wanted to get it done. I went down the street to Les Schwab and not only did they fix what I was told was not repairable free of charge, they told me I had plenty of wear left on my tires and I didn't need to worry about replacing them until late fall. Big O are crooks! Avoid them at all costs. Awful! This is not the 1st time I have had a problem at this location; first time was a jacked up oil change where not enough oil was put in during the change and the only reason I went back is because it is the closest tire place to my office. Should have trusted my gut and made a little bit of the extra drive rather than deal with this garbage again. read more

Best employees ever!!! These guys know their stuff and aren't out to make a buck at your expense. They will take the time to answer all your questions and guide you in the right direction should you ask. Also, they are super courteous and professional. Highly recommend!!!! Ask for Bob, he is the bomb!! read more

Should give them a 0 star if it let you. Got a nail in a trailer tire so stopped by to have it plugged, they didn't seem thrilled as that was not their tire and said they were busy for awhile so I left. I call and ask what time I can bring it back and they say 9:15, so I come back at 9:15 and go around back as instructed earlier, then am told by a tech taking out the trash that I cannot park there because I am blocking everything. I say I just need the tire removed, I can move the trailer with the remaining one, but that's no good for them. So I once again leave, park on the street and call again asking WHERE DO I PARK, I have a long trailer. I get well we have to check you in and all that if you don't fit in a space up front I don't know. I again say all I need is someone to put a jack under and remove the tire and I can move the trailer on the remaining tire. Well a tech would need to be available for that. SO WHY DID I MAKE A TIME TO STOP IN??? Also there was 2 techs staring in a hood in the lot, one on the computer in back, and one dumping trash cans, that seems like one of them could help, no? So that's all, go elsewhere if you have tire issues, this place couldn't care less about you. read more

Robert Barkwill, the Assist Manager is super professional and is a delight to deal with him! they did a fantastic job on my car, did it on time and made me feel like a very special customer. It is surely a place that I would recommend to anyone, hands down. thank you! Rodrigo+ read more

Can't say enough about the great customer service at this Big O location. Robert, the service manager, bent over backwards to accommodate my busy schedule to fix my flat tire. The guys at this shop are professional, friendly, and competent. I've been a Big O customer for a long time and this is exactly why. read more

Had a great experience with the service and staff at this Big O location. Friendly, quick and affordable. They went above and beyond to accommodate my budget which I appreciated greatly. I will go to them for more than just tires from this point on because I know that Bob and the rest of the staff will take care of me and my vehicle. :) read more

I stopped by Big O when my tire pressure light came on and it turned out to be a nail in my passenger rear tire. The friendliness and swiftness of service led me to write this review. I would like to give a shout out to Briant Cummings for the great service! read more

I made a review for Big O Tires on Potomac back in 2016, and I just wanted to update my review because the people, the service and the promptness are UNBELIEVABLY great. I know that I will be a lifelong customer here. They are always so accommodating and do such great work on my car. They gave me great, unbeatable deals on my tires. They also are more than happy to help out with my couple of flat tires, free of charge, no hassle and no sales pitch. They truly are a lending hand to the Denver area, and I've never met a car place like them. I have heard of a lot of car shops that nickle and dime customers, say that there are problems on cars that don't exist just to make money, etc. Big O Tires on Potomac is truly looking out for the customer. I go to them regularly for oil changes and never once have they recommended anything I didn't need. For example, my tires were going a little bald, in my opinion. However, they walked me through the process of tires needing replacement and told me I definitely had another 6 months left. They could've easily made my money right then and there, but they chose to keep my budget in mind, not theirs, for the good of myself. They're really selfless in that sense. I cannot say enough good things about Big O Tires on Potomac. Management is friendly, accommodating, empathetic and delivers great results. Thank you!!!!! Above and beyond service. When my parents move to Denver in a few weeks, I'm definitely making them come here! :) read more