The people are super friendly. They made me feel comfortable and confident that I was going to be well taken care of. This is the only place I will take my cars. read more

HONEST people!!! I was up in the area for the first time, from L.A. and had to take care of a flat tire. Took it in to have it "repaired" but the puncture was in the sidewall so the tire had to be replaced. The gentleman running the place was great! He gave me all my possible options, including finding the tire cheaper at Costco. I had them replace it for a very reasonable price. Best customer service you could ever ask for!! read more

This place is really clean. The lady at the front desk is kind. I had my tires rotated there. They handle with care. Recommend this place.

I called today to get a price range on tires for my car and the person I spoke with was really rude to me and they are way to expensive for me. Other tire shops are cheaper and friendlier over the phone read more

I took my car in to have the front axles and CV boots replaced on a 2001 Hyundai Elantra they were priced very fairly for the labor considering I purchased my own parts. They had my car done in no time and couldn't believe how it drove like a brand new car. I put a hundred miles a day on my car traveling to and from work so this has been a great relief to me. And I thought I needed new tires and they told me no but when I go to buy tires that's where I'm going great job guys. read more

Had the pleasure of taking my car for an oil change about a month ago , friendly family owned and oriented business with more then 30 years serving the Merced area , let me tell you they gain another customer read more

I was on my way to drop the kiddos off at school and make my commute to work when I noticed my front tire was shredded up pretty bad. I had noticed my car feeling "very wobbly" the past couple weeks and now I know why...anyways, I googled places near me as we are new to Merced and this place was the soonest to be open and had very good reviews. We got there right when it opened (at 7:30) and was met by Margaret. She was very down to Earth and her customer service was on point.. I ended up needing two new tires and she gave them to me at a very fair price. She had even misread my rim size and still gave me the original quote. This will be my place to go for all the services they offer and my drive to work was very smooth...thank you Margaret for everything!! read more

The people are very nice and knowledgeable. Prices are good too. I bought a set of tires and had them aligned. I'll definitely be back.

These guys are the absolute best! Not just with the repairs and pricing, but with their friendliness, timeliness and just being there for you when you need them! They're friendly, funny...and animals lovers too! I know, I know, what does that have to do with car repairs and tires? Nothing, but, to me, that says a lot about them as individuals. They are always able to give me a ride when my car will take longer to work on than I have available to wait, and they pick me up, always without delays. Margaret, Terry, Josh and their staff are awesome. Unless they suggest I need to take my car somewhere else for work that's out of their realm, I don't! I've been coming here since 1992. That in itself speaks volumes! read more

Never have I ever been disrespected as I was today. I called Terry to ask to save my parts so when I picked up my car, I could visually see the parts that were bad. Granted, they were only 2 carbon filters, but I paid $60 bucks for them and wanted to see what they look like. As he handed me the bag, in a smartass way, he said "Don't know what you're going to do with them!" Little does he know, I save all old parts and records as I can sell my car for $5,000 because I keep up with my vehicle. I expressed this to him and he continued to shake his head and say, "Still don't know why you would want them!". It's not like I can reuse them or sell them to someone else, so I'm not sure what he was thinking I would do with them. No reason to have an attitude when all I asked was for my old parts. He should really keep his opinions to himself. read more

Last Saturday we were driving from Sacramento to Madera towing a trailer. Just as we entered Merced a tire on my trailer started coming apart. After pulling over I noticed two tires were shot and wouldn't last another mile! I made a few calls and the guys at Big O Tires had the new tires in stock for a great price installed. They were able to start on my trailer right when we got there. And the best part was that we were back on the road with four new tires in less then an hour! read more

Big O Tires - Changed all four tires on my car trailer. - Tires Near Me - Merced, California

I have been going to this Big O Tires for several years. Terry & his wife Margaret and their son, Josh have been wonderful to deal with. Their customer service is outstanding. I have always felt that they have been honest and fair. Their being Christians and proud Americans are nice attributes about them, too. I was very happy to find out a couple of years ago that they do repairs as well as sell and repair tires and do oil changes. I don't have to worry that I will not get a fair deal when I take my vehicles there. I recommend this shop often! read more

Thank you for being honest and not overcharging on an alignment that we didn't need. Thank you for taking such great care of us with the recalled tire that we didn't even purchase from you. You will have a lifetime customer now!! read more

I didn't get any used tires because they didn't have any in stock but I was hoping to be one of their customers because I got very good reviews from friends. They referred me to another shop and told me what I should expected to get for my money , thank a lot and great customer service read more

Great service, fast and efficient. I was very pleased! I'm pregnant and the smell of tires makes me ill, so they put a chair outside for me and I was able to shop at Grocery Outlet until they finished. Perfect! read more

My first time here and will most likely come here again for most of my car needs. Very professional and clean. Friendly service and notable advice and suggestion for your car. While they are doing your oil change they don't just change it, they check for everything else. Service is very quick and smooth. read more

Terry, Margaret and staff are friendly, thorough, honest, and efficient. I'm thankful to have them when my car needs work.

I called BigO ahead of time to make sure they had what I wanted (on Friday), they did not. So they ordered them to the store for me for free and where there that next Monday! Installation was fast and they tried to teach me about my car, which I appreciated. They were also very friendly, helpful, and made you feel like a friend. I will definitely be coming back. read more

I love this shop. Once I came here I refused to go anywhere else that's how amazing they are! They're family owned and always make you feel comfortable and welcome. They go above and beyond to help you get what you need. Always fast and reliable. They are very honest and will never try to get over on you. Come in and ask for Josh or Margaret they're awesome. read more

one of the best places in Merced where you can buy tires don't make sure that the tires that you need for your car are placed on the right amount of floating basically balancing the honor any contract through road hazard replace it with a brand new tire no problems there as long as you keep your paperwork a lot less busy then if you go to other automotive places like campus automotive doesn't specialize in just tires that they don't have big Warehouse just full of tires if you just wanted tires for your vehicle you go to big o tires El pep boys isn't just a plain warehouse for just tires if you go to big o tires they can fix just about anything course they don't have probably diesel truck tires for your tractor trailers or tires for a tractor they have tires basically for your automobile read more

Consistently superior service. Several years ago I took a car in for a flat with one Big O tire and they fixed the flat for free, even though it was not their tire that went bad. Since then, (about 9 years and 4 cars and a motorhome later) I go to them first for everything. I trust the staff completely. They are friendly, professional and most importantly, honest. Recently, we needed four tires and Costco had cheaper tire prices, on the surface, but didn't mention details like warranty, mounting, balancing and stems. BigO quoted me a total price that was less than Costco and offer a better warranty. I highly recommend this family owned and operated business. They have earned my respect and continued patronage. read more

Came here to get a oil change... Ended up buying new tires for my SUV. The gentleman behind the counter was very nice. I guess I came at the wrong time because the employee who does the oil changes was out at lunch, I proceeded to ask how long? He said, about "2 hours" I didn't have that kind of time, so I ended up making an appointment in the A. M. Everything worked out fine and my SUV came out with new tires and fresh oil change.... Just don't go during lunch hours. read more

Couldn't be happier. Margaret was particularly helpful, and the price was right. Will be returning for any tire needs!

I highly recommend this place, they are the best in town. Excellent customer service, they take care of their customers. I've taken my car here twice and had nothing but a great experience. If there was anything wrong after the service, they will fix it. I've gotten my alignment and pump replaced here and they did a great job. Their price is better than anyone else in town. I think its a family owned shop. You don't get genuine service anywhere else anymore, unless you go here. All the staffs are friendly and helpful. Thank you!! read more

Exceptional service! Several years ago I took a car in for a flat they fixed the flat for free, even though it was not their tire that went bad. Now I go to them first for everything. Josh and his staff are all very kind and professional, a very honest business. I highly recommend this place for all your auto needs. read more

Although I don't live here locally, the management was very friendly, and very prompt. I would definitely recommend this place.

I can't thank the Folks at Big O Tires in Merced enough...I was traveling late in the evening through Merced when I had a tire blow out on my Mercedes CLS-500. I phoned Big O tires the first thing in the morning and they were able to find a solution for me to make the remaining trip home. Not only was the management friendly, I had the genuine impression that they cared not only about their customers, but for the entire community as a whole. I would highly recommend doing business with Big O Tires in Merced, they are a great group of folks. read more

My car had a flat tire and the 11 reviews on Yelp were all positive for Big O Tires so decided to call. I was told they were booked solid but to bring the car. Margaret was very friendly, helpful and the best thing is the flat tire was repaired in about 40-45 minutes! read more

THANK YOU! They are honest and very helpful! And saved me money! And they finished my alignment quick! They also gave me free advice on my lowered civic. (Vince) read more

128.00 for an oil change and to scan my tire air pressure sensors. And after their "scan" there is a yellow icon on my dash saying that 1 tire has ZERO air pressure. And I'm not able to reset this icon. NEVER again for me. read more

Best Shop in town! Always honest and helpful! They've been in town longer then most and there is a reason for that! Rosson family has always taken great care of my vehicles and puts their customer FIRST. If you're looking for your next automotive repairs this is the shop, if they can't do it they will recommend another location. read more

I highly recommend Big O Tires. The service is quick, professional, and friendly. Terry is the best! He made me feel welcome and gave me a great deal on a tire rotation. I will definitely take my car to Big O Tires again! read more

I was so impressed with this place and with Josh. My dash light went on when I was on the freeway one morning stating that my tire pressure was low on 2 tires. I stopped by to see if they could help me. They were very courteous and checked my tires, put air in all 4 of them at no charge! Great customer service. If I ever need anything to do with tires I'm definitely giving them my business! read more

Josh (and co.) was extremely friendly and helpful with the entire process. This was my first time purchasing my own tires and I could not have felt more comfortable while completing the whole process. Great, clean location w/ easy access. I would 10/10 recommend (even though my entire family already goes here) and I will certainly be doing future business here and nowhere else. read more

Found this place on yelp and I have to agree that this place doesn't disappoint! Best customer service in town! Margaret found me an affordable tire and I was out of there in approximately 45 minutes! They are fast, attentive, and knowledgeable! I will definitely go back for my car needs! read more

Have been using them for over a decade, they are awesome people! Very honest and want to help to help resolve my car problems quickly. Have always been very reasonably priced. Miss the cat that used to live there, maybe they will get another one soon. Highly recommend this shop. read more

These guys helped one of my clients who were headed through town. I own an RV rental company, and recently had a front window replaced on one of our units- but the window tech did not re-install the wiper arm correctly. I called this Big-O at 8am on a Saturday Morning because I needed to find someone to help my client. Not only were they super helpful on the phone, but they fixed the wiper on the RV!! This isn't even their core business!- I mean most places even hear the word RV needing repair and they say No way, can't do it. It was a small issue, but then they didn't even charge for the fix. Wow! amazing, thank you guys so much!!!!!! Clearly Trustworthy folks who are willing to help you out when in need!! read more

Free ride back home while waiting for my car repair. Honest. Excellent customer service!!! Terry is superb even offered to watch my puppy while I get my duplicate car keys next door. read more

I took my car to a different place to have it checked for an alignment. They told me that it would be about $750.00 for parts and labor. I decided to get a second opinion by going to Big O tires. I was sure glad I did. They told me that my car just needed an alignment and it would be $74.95. I made an appointment for the next morning and they were done in less than an hour. They are honest and very friendly. I am sure glad that I went there for a second opinion. They saved me a lot of money. I would recommend them to anyone looking for an honest auto repair shop. read more

I have used Big O Tires since I moved to the area. They go above and beyond to help me. I had a tow truck bring my car in with a blown tire at closing and they got me back on the road. Just yesterday I was in for an oil change and they even cleaned my rear view mirror that I had tried everything to clean. I love their tires but I really love their service. read more