1. Big O Tires

1. Big O Tires

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Santa Fe, NM

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Big O Tires

3.2 (5 reviews)
Open 7:30 am - 6:00 pm
Updated 2 months ago

Services - Big O Tires

Oil changes

Routine automotive maintenance

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13 years ago

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Ask the Community - Big O Tires

Amigo Tire and Auto

Amigo Tire and Auto

3.1
(43 reviews)

I hate to write this review, but i am compelled…read more. Techs- Incompetent- see pics- left a plastic bag and a rag under the hood after AND did not tighten my skid plate. caused bolts to come out...it was a simple oil change Sales staff- laaaaacking communication and trying to problem solve by sending "my guy" to auto zone for an OE bolt for my Raptor R. then promise me Monday...no wait 2-3 days...now after 6 they tell me monday... nah homie. Owner-NO INTEGRITY. didn't apologize or take responsibility. Instead he wanted to "sever the relationship". we ain't dating! FIX THE PROBLEM. He would rather refund me more money than reimburse me for the bolts i got from the dealer down the road. SMH sh*t happens in a shop...i know that more than most...but what defines the character of a shop is how they deal with it. Obviously the owner, Eben doesn't care for his customers.

The worst. I brought the car in for an ignition problem which they said was easily fixed. After…read morereplacing all the ignition parts they told me that the computer was fried and I should just sell the car for parts as Honda no longer made the part necessary. After a $1500 bill. I brought the car into another mechanic who had the car up and running in a little over an hour. This mechanic said the mechanic at Amigo Tire and Auto made the car think it was being stolen and so shut everything down which is why Amigo tire was unable connect to the computer. Additionally, he said the ignition problem was common with the Honda Fit and that the ignition parts were easily rebuilt and that Amigo Tire replaced the ignition parts unnecessarily. At best Amigo Tire's mechanic is either completely uninformed about the task he took on or the establishment is completely unscrupulous. I believe its both.

Firestone Complete Auto Care

Firestone Complete Auto Care

2.8
(60 reviews)

Excellent service. Charles was the counter guy when I came in, late on a Sunday afternoon. He was…read moreable to get me in for service and was very efficient, friendly, and helpful. The price I paid for service was very fair.

They changed all 4 tires and strongly recommended a wheel realignment. After they did this, and me…read morepaying $991.00, I drove the car away from the shop and the steering and tires "didn't match" like they did before I brought it in. I called right back and got an appointment the next day. I came in the next day and before I could fully explain the concern, some out-of-it old guy at the counter was already explaining why I was wrong and showing me diagrams of tires and alignment diagnostic sheets. I told him, "I don't know what you're talking about, but my car is driving differently after you all worked on it. The car is pulling to the right and steering/tires communication is off." He tried to over-talk me; I waited for him to finish. Again, I stated, "I don't know what you're talking about, but it's driving differently." (Mind you, this is the same guy, who the day before didn't give me my wheel key back and I had to drive back up there to get it.) Some younger guy with a bad attitude went on a test drive with me so I could show him the issue. He proceeded to explain that "alignment" has nothing to do with what I was showing him. I told him, "I don't know what's it's called "alignment", "balancing", "tires", whatever, the car is driving differently after your business touched it." The younger guy took the car; I waited about an hour; he worked on it; and he explained more stuff with a bad attitude when it was done. I drove it and it was actually mostly restored to what it was before I brought it to this place. The problem here is their bad attitudes and the old guy not hearing the problem before he wanted to absolve Firestone of liability. I had a different technician the day before; and the guy that mostly fixed the issue the next day should not have been mad at me. Just because YOU have shitty co-workers, you should not take it out on the customer.

Big O Tires - tires - Updated July 2026

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