The workers are wonderful and always respectful, I never have had a bad experience at this location. The waiting room is big and not tight like some locations. I have been to a location closer to where I live and I refuse to go there again due to my bad experience. read more

I had a simple oil change done and three hours later while driving a customer to the airport the engine undercover began dragging on Interstate 70. My customer had to get another car. When I contacted this store the best they could do was tell me people make mistakes. I have bought tires here twice but this was dangerous and unacceptable. I would think the technician would have a better work ethic. I hear the Big O at 52nd and Wadsworth is a better choice. read more

I own a truck dealership in Wheat Ridge. I can get my gas truck work done anywhere. I think Big O on 44th in Wheat Ridge is very fair and well run store. Chris and Dylan are great to work and treat me right when comes to pricing and the work they do. I get all my wheels and tires from them. They do lift kits and some minor mechanical work for me as well like brakes and suspension work. If you haven't tried them I would recommend you do. read more

These guys always take such great care of my cars. Their time estimates are on point so you're not stuck waiting and wondering when your car will be ready. They're efficient and pleasant to work with. They inform you of any additional services you may need without pressuring you into a sale. read more

We are traveling from out of town when our SUV started making an odd noise. We took our first exit and ended up at Big O. We were on a time crunch as we are on our way to a wedding. The employee got in with my husband and drove around with him to hear the noise. He identified it as loose lug nuts and tightened them for us at no charge. He also checked all our tire pressure to ensure a safe drive in to the mountains. Thank you Big O! read more

BEWARE!!!!!!! THIEVES ARE AMONG US. I took my work van in to get two new tires and left a car jump starter on the passengers seat. I was in a hurry they where closing and I had to get it in before they closed. I forgot all about the jump starter until I got into my van and it was not on the passengers seat. $80 down the drain. So I went back inside right away and told the lady. She told me no one here would have taken it. How do you explain it was there and now it's gone? She said no one here has it. Ok so I guess it just walked off. She went in and asked and of course no one admitted to it. Shocker... While I was waiting a lady asked them to change out her head lights and they told her it would be $340 just for the head lights not including the labor. also to changer here two Air filters $85 WOW!!! Two filters that cost no more then $20 for both if you bought them at an auto parts store. So if you are wise I would stay away from this Big O Tire. read more

Good team, quick service, and attentive to detail without being obtrusive "salespeople". Got my last 2 sets of tires here. They send out regular coupons that help you to save some money as well. Although this is a chain...this site in particular is well run and well managed...and just a small note to the women reading this...the employees do NOT condescend to women. I felt that I was treated with the same respect as any customer, which is not the case with all auto service related businesses! read more

Today I went in for an oil change. Service was very professional. I was told that I needed to upgrade the oil as my Toyota 2011 Camry required a higher grade of oil per Toyota. I was advised of this before anything transpired. I agreed to pay the additional amount for the higher quality oil. I appreciate being told in advance of such additional costs. The service was done within the hour quoted me when I arrived. Good job Big O. Thank you. Al Grinestaff read more

Great place to go when an unexpected flat comes. The manager Derek is amazing felt like an old friends taking care of me. I suggest you go see him and his crew. Simply the best overall. read more

I first went to this Big-O in 2012, they have always done right by me at a good price whether it be tires, brakes or just routine maintenance. Dylan was the service writer my first time, and he still takes the time to personally take care of me even as the Assistant Manager! Dylan is who I have dealt with the most, but all of the Service Writers are great, Chris the general manager is very knowledgeable and has great customer service skills! I will continue to come to this Big-O, and I'm happy to bring my business here! A plus is this Big-O is independently owned and operated, so I still get to support local business while having the convenience of nationwide warranties and flat repairs! Big-O impressed me so much I went and made a yelp account to post this! I use google reviews because yelp's "algorithm" censors reviews- often resulting in the loss of good reviews unless the business pays for advertising. I hope this stays on the reviews, Big O deserves 5 stars!! read more

Brought my car here a couple times now. So far my experiences have been great, and they seem to be a good honest shop with reasonable prices. They quickly fixed a wheel cap that was broken while they were putting new tires on at no charge. I also brought my car in for an alignment, and was surprised when they called me and said that everything looked good and that they wouldn't be charging me for a full alignment. read more

Don't bother making an appointment here - they won't honor any thing they tell you over the phone. I am sure the work they do is fine, as long as you are in a position to drop off your vehicle and leave it all day. I have now set up two appointments at this garage, and they have ignored both. The first time on 2/28/17 I initially "let slide" as I gave them the benefit of the doubt and it was my first visit to this store. After my second visit today (9/12/17) I have decided to not stay silent. I made an appointment for today four days ago, the salesperson told me to pick anytime of day because they were wide open (today.) I arrived on time at 9:00am for my TIRE ROTATION appointment (10-15 min job?) and sat down to wait. At 9:31 asked if my car was finished, and was told "no, they don't have an available car-lift," and was estimated an additional 15 minutes before my tires were rotated. At 9:53, when my car was still parked where I left it, I asked for my keys back and left. I will not be returning. I could have rotated the tires myself twice and returned to work in the hour that I wasted attempting to get service at this garage. Once again, my dissatisfaction with this garage does not stem from any work that they performed on my car, but from the indifference demonstrated by the staff's lack of concern for honoring both of the appointments I made with them. They are 0-for-2 in my book. read more

I unfortunately would like to relay a very poor customer service experience I had this morning at Big O Tires Store #6038, at 9491 West 44th Ave in Wheat Ridge, CO. I arrived at the store at 7am this morning, right when they open since they take no appointments, to have my winter tires (which I bought at this very Big O store mind you) taken off, and my summer tires, which I had in my car waiting, put on. There was no one else in the waiting room when I checked in so I sat and waited. Nearly an HOUR later, I looked outside and realized my car was still parked where I had left it. The only person on staff simply told me they were waiting for another truck to get off the rack. Incredibly frustrating that when I checked in at 7am in that the employee didn't even have the courtesy to tell me there would be an HOUR wait to even get my car in. Making matters worse, a woman who arrived a full half hour AFTER me, was serviced BEFORE me. The gentleman who checked me in - came out to this woman to explain that she needed a new battery, new air filter, etc. So clearly they were working on other customers first that arrived AFTER me. Why? No explanation for the employee, no apology, nothing. A full hour and a half later, I get my keys - still no explanation or apology as to the wait - and the service tech has parked my Audi, that has a lowered grill on it - so close to the curb that it scraped it backing out. This is hands down the worst auto experience I've ever had - and I bought $1000 tires with this very Big O Tires store just 6 months ago. Short of a free tire mount discount when I have to put my winter tires back on I will never return to this or any Big O Tires and I advise all others to see better customer service at non Big O Tires stores. read more

My tire indicator light was on, so I went by to see if I had picked up a nail. Turns out the pressure in my tires was just different enough to activate the light. The guys balanced out the tire pressure and sent me on my way at no cost -- and this was almost at closing time. Very impressed with their professionalism. Will return. read more

This was my first experience at the Big O Tires in Wheat Ridge, on my son's recommendation, and I was very pleased with the experience. I originally went in for an oil change and to check if I needed an alignment. While I was waiting at a restaurant, I got a call from Dylan informing me that my struts needed replacing and they would have to do an alignment at that time. I was not prepared to pay for all of that right then, so requested just the oil change and Dylan was very agreeable. I was also told that the serpentine belt was cracked and since I needed to replace the timing belt also, I set up an appointment to have my car brought in to have this additional work done and planned on waiting on the struts for a future time. Throughout all of this, the staff was very friendly and Dylan was especially helpful in explaining everything about the procedure and working with me and not putting any pressure on me to have the additional work done at that time. I have since had the belts replaced and everything was handled in a very professional manner and this has been a good experience and I will return again for any future work. read more