So after one year i revisited the diner again to order a cake and wow. the same disappointment as this Diner has continued to drop in Quality and service in so many ways. Multiple owners over the last few years coupled with lack of quality customer service and inept management make this a hard NO. If management doesn't know what the cake bakers are able to make and/or not make, it doesn't give me the comfort level that the leadership knows how operations work. I'm just really not gonna be walking into this diner again. read more

Ordered a French onion soup and waited for my waitress 5 minutes to ask for a soup spoon and was brought a tea spoon, I asked I needed a soup spoon and I was told" I am sorry but we only use those spoons.. really??? My family and I had visit this place regularly and will not come back again. read more

Big View Diner was an excellent place for a middle of the week meal and wine for 8 years. Since it has been sold, the food is not the same and the service is the worst I have ever had! My husband and I ordered Brunch of Omelets after Church today. My husband got my "Farmer John's" omelet. It had his sliced tomatoes & my toast. I got D's "Western" omelet with his fried potatoes & my diced fruit. 1 very small sausage ball was the side instead of the usual 3 patties. I had to request toast that was left off & then ask for butter. Coffee was hot! read more

Visited this place three times to really give it a chance. Service: great! Servers and hostesses are polite and welcoming. Ambiance: diner is cutesy and comfortable. Crowd: very heavy on the passionate MAGA side. Not sure how else to explain this. Makes you feel a bit uncomfortable when you overhear loud conversations on politics, which seem to happen a lot. Not feeling the one sidedness of the crowd. Food: zero stars. Everything is undercooked and there is no flavor. The breakfast potatoes are raw and wet, the pancakes undercooked and oily, and everything tastes just BLAND. You patronize a restaurant for the food and this is not it. Avoid is my advice. read more

I had a wonderful experience today for breakfast here. This place has been around a long time and the service has always been down to earth, friendly, and welcoming. They have a counter to sit at, diner-style. Or a huge selection of booths and tables. This restaurant is owned by good people and that reflects in the consistency over the years. The menu has changed over time, but the excellence of food and service is still the same, great experience. This is in Pineville not far from Charlotte and Close to Lancaster, SC. The location is perfect and attracts all walks of life. Come check out their bakery, that's the real hidden gem here. My server Kristen today was excellent and kind. read more

Our family went yesterday, Saturday, to celebrate my Mom's 87th birthday. The service was good. The atmosphere was good, we had young children, and it's a family type restaurant and environment. I must say we were disappointed with our food. I had the grilled salmon, mash potatoes and broccolini. I ate the salmon, couldn't eat the other. The potatoes looked and tasted as though they were warmed over and over again. They were actually a grayish color. My mother could not eat her Reuben sandwich. It was too crispy. Actually the toast and corned beef were over heated/toasted-it was actually hard to the touch. There were several other complaints. We used to come here often, but the food has really failed us lately. I hope this helps them consider seeking help maybe for their chefs or cooks. Btw, my mother was served last, the birthday girl! No special recognition was given for this occasion. I will say again, the waitress was a good server considering it was 15 of us. Just want to offer information that will help them improve. read more

Good food either large menu selections. I was with a group, and the waitress was great. The room we were in had large windows all at the room , so it was bright and San inviting space. read more

Do not eat here! The service is horrible, the food is poor, and the management is extremely weak. They should close.

This place used to be consistently crowded with excellent service and food. The place had 5 tables occupied and the kitchen not busy at all. They got our order wrong as well. Not sure why their displayed rating said 98.5. Good luck to the new management but there are significant issues that need to be addressed. Won't be returning. read more

We haven't been here since they were taken over by new owners. We stopped in on a Wednesday evening (around 7pm). Told the young man at the front that we'd grab seats at the bar. I went to the restroom, and came back. We waited 15 minutes and no one came to greet us. So we went back to the front and were seated in a booth. Our server was pleasant and greeted us right away. We ordered food and a slice of coconut cake to go. When our food came out I immediately noticed that mine was not right and asked the server to take it back. My husband's order was wrong as well, but he decided to just eat around the stuff that he didn't want. My 2nd plate came back correct and piping hot. The coconut cake was different than what is used to be (coconut cream instead of coconut), but still tasty. All in all, our experience was less than great, and sadly, we probably won't go back. read more

It was late on a Saturday nite and we wanted diner food. We decided to check out Big View Diner because we wanted breakfast! It was full but yet we were still able to be seated right away. Place was large and clean. Definitely not your typical diner atmosphere, it was a nice late night meal:) Service and Waitress was wonderful! My hubby had omelet with grits. He was very pleased with his food. My son had kids steak medium, it came out well done and rubbery. I would not recommend that from the kids menu. I decided to get the fish flounder sandwich. It was really good, I'm not a fan of Panko flouring but still it was good. The portion size was huge! A little pricey for a diner, but hey it's in Ballantyne! We had the raspberry cake for dessert. It was beautiful but just ok. We will visit again and recommend you give them a try as well! read more

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Visited several times prior but today they needed to address Gnats! Steamed sweet potatoes were tasteless, lemon pepper salmon was ok and the broccolini was tasty. read more

We attended the grand reopening this evening and had high hopes for an improvement over the previous management. Unfortunately, we were disappointed. My wife ordered a BLT and got a sandwich with one piece of lettuce, one tomato slice and about eight pieces of bacon. Not good. Her French onion soup was watery and without much flavor. My salmon was overcooked and overly salty. The Brussels sprouts were burned. I hope that they can turn things around. We'll give it another try in a few weeks to let them get the kinks out. read more

I absolutely love they have a big menu of gluten free items .. the food is delicious especially the mash potatoes .. the service is spot on fast and very friendly .. very nostalgic with a flair of back to the 50-60 era .. I would recommend anyone to visit while in the Charlotte area will not be disappointed... read more

Big View Diner - Diners Near Me - Charlotte, North Carolina

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Please speed up your take out order service and please make sure you leave the gold packaging out of the food. Not sure how ya'll missed this! I told your brunette haired manager, but I didn't have time for you guys to make another. Had to get back to my customers. You guys took way too long it make it in the first place. Get it right if you are going to take your sweet time. And I gave a 10% tip for a takeout order you didn't deserve. read more

Big View Diner - Large gold packaging wrapper in my food. #foodsafetyfail - Diners Near Me - Charlotte, North Carolina

The carrot cake is on point Moist and the frosting rich cream cheese yummmm nuts all over Happy birthday! read more

Big View Diner is owned by the Xenia Hospitality Group which also owns the two area Ilios Noche's in Charlotte. Xenia is Greek which means "hospitality and/or generous" which describes both the menu and the large plates of food we received. It is truly a large-scale throwback to Northeast diners which dotted Pennsylvania, New Jersey, and New York in the 60's and 70's, especially near large metro areas. All the classics are represented on the menu and clearly there's a lot to try requiring more visits. I ordered a burger (1/2 pound, yikes!) with fries and Lori the chicken parmesan with same. Both were just OK. Fries were plentiful but limpy and the burger seemed clearly a frozen patty from Sysco (if not, it sure tasted it). Just mediocre. Service was perky and happy. While there is no "view," both the menu and place are certainly big and inviting. Since I mostly dine out for breakfast, I'll give 'em another whirl. In the meantime, you might, too. read more

Big View Diner - Diners Near Me - Charlotte, North Carolina

11 am on a Saturday, I placed a to-go order on the phone and walked in and paid right after. The woman working the counter was not paying very good attention because while I waited I watched them mess up an order and someone complain that they had been waiting 40 minutes for one to-go meal. After waiting about 30 minutes I see them bring out to-go food that matches my order, put it in a bag, and leave it on the counter. I thought it must not be mine since I'm standing right in front of them and just paid they would've given it to me. 20 more minutes pass and I start to look around and don't see anyone else waiting on to-go food. I stand and start trying to make eye contact with the manager who finally comes over to check on the bag that had been sitting there for 20 minutes and it was mine. When I go to grab it from the woman at the counter she asks me to pay... the food is now cold and soggy, I've lost over an hour waiting for my food. I would not recommend this place. read more

What can you do to spoil a good thing? Serve the breakfast cold. A friend and I went for a 9am breakfast. Coffee was good. Service was slow but friendly. Eggs were cold. As I was looking around for the waitress, I noticed how empty the dinning area was. Disappointing. read more

Who you have preparing food in the kitchen. Primarily, your cooks since they obviously think green peppers, cucumbers, Olives and feta goes in a gyro on PITA BREAD NOT TORTILLA. J I st to swap out plates and slide everything of gyro plate into a TORTILLA and wrap it because they got butthurt for sending out wrong order... read more

I cant lie we were iffy on eating here; the yelp reviews were meh. But we decided to go in the end. I have to say it was a great decision!!! The food was BOMB! We tried the mac and cheese balls w/tomato bacon jam, My boyfriend got the balsamic salmon and i got the chicken souvlaki platter. All of it was amazing!! I will say the service is a bit slow, but it is a huge restaurant and it was packed! So be patient because its worth the wait. We also got dessert. HOEEEMAHHHHGAWDDD! Chef Caitlin did her THANG! The strawberry shortcake was to die for! The creme brulee was EVERYTHING! WE WILL DEFINITELY BE GOING BACK!!! I cant wait to try the breakfast. Oh! and they have a full bar and wine menu! Sorry didnt get pictures of dessert.. we dived in! read more

Big View Diner - Diners Near Me - Charlotte, North Carolina

Great breakfast here with buckets of coffee. Our waitress really didn't mind that we sat here for two hours after finishing, but once the queue started to form at the door, we decided to move along. I chose the Farmed Tom omelet and substituted tomatoes for potatoes. No toast for me as I'm still enjoying my keto diet. Omelet was cooked properly and very well stuffed with mushrooms and spinach and onions plus plenty of cheese. The sausage patties I added to the meal were good. Good meal at Big View. I'm sure i will be back. [Review 10763 overall, 531 of 2019.] read more

Big View Diner - Big View Diner - Diners Near Me - Charlotte, North Carolina

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This used to be mine and my husband's favorite restaurant. Not any longer. We arrived around 1:30 ish on a Sunday afternoon and requested to sit at the bar. The bar was full of dirty plates and food on the floor. A girl who looked as if she hated her job slowly walked by and was bussing tables. She never uttered a word that maybe someone would be with us soon. Literally should have walked out at that point. After about 15 minutes I finally got up to ask if anyone was working the bar. I was told (by the guy who walked right by us a few minutes before that looked like maybe a manager) that yes someone would be with us soon, but it was a change of shift and no one would be there till 2pm. What!???! Who does this? Finally someone came out to take our drink order. Then a bit later he took our food order. Food was okay not great and certainly not worth the amount we paid for it. My chicken in my salad was dry and hard. (Poor chicken gave up its life for that) Bartender never came back to refill our drinks but instead talked to a customer sitting at a nearby table for about 15 minutes while I sat thirsty. Just absolutely no common courtesy or care for the customer. I will never go there again. read more

Consistent quality no matter when you go! Big thumbs up. We will always be customers for life. Way to go!! read more

Cancelled Uber Eats order with no explanation. Called directly to order take out and call went to VM.

Decided to drop in for an early dinner. My son and I ordered the stroganoff and Greek mezzo beef kabobs. Everything was very good. Service was fast and our waiter was awesome. We def will be coming back. read more

I attended a breakfast with several friends. The service was average, and my food arrived warm. They automatically added a 22% tip. I paid by credit card. Four hours later, my bank notified me that my card had been compromised, and they canceled it and would issue a new one. I don't know how it got compromised and informed the manager without accusing anyone. read more

Food was very good, nice restaurant, service was OK, Gave my order to server, order came not as I ordered it. Server said it was the way I ordered it, others at table said that was not how I ordered it. server got a little testy about it, but corrected the order without further discussion. read more

What a disappointing experience. We always look forward to a great meal and great service after our tax appointment in the area at the Big View. We were surprised to see the parking lot nearly empty. Still, we went in and looked forward to a great meal. My husband, who NEVER complains, had to send his food back. Then they started cleaning with the strongest smelling chemicals that made it nearly impossible to eat. I see that ownership has changed hands and all I can say is that I doubt they will be in business much longer. There is a reason the parking lot was empty. Never again. What a shame. This place used to be so great. So disappointed. read more

The consistency, and retention of staff and stable management, is the reason why we keep coming back for 14 years now. Big menu, always fresh ingredients, and even when they're slammed on weekends, they're quick to recover and focus on the individual diners. Super place that always reminds me of the basics, the fundamentals, always wins and they strive to improve, always. Nice job. Dishes - Rueben, awesome, fries, awesome, French toast, omelets and sausage gravy, awesome... burgers buns and burgers, awesome. read more

One star because while it was edible, it was not desirable. New chef made major changes to this recipe and they were not for the better. The crust was not flakey or the buttery-melt-in-your-mouth crust that it once was. The filling was extremely runny and had zero flavor. The veggies were also scarce in the filling. Extremely disappointed. read more

Big View Diner - chicken pot pie - Diners Near Me - Charlotte, North Carolina

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Had been a few times before, but it's been downhill of late. Latest try I called ahead to check if the patio was open. I was assured it was, but when we arrived to be seated the patio was not open. The hostess did her best and tried to get us seated outside, but after 15 minutes of waiting the word came down that they just weren't going to do it. Just unacceptable to give the wrong information, to then make us wait around when we could have been told the patio wasn't going to opened and we could be on our merry way. read more

My husband and I have been going to the Big View since we moved here 10 years ago. We went for breakfast today. Very disappointed, the food wasn't bad, but very lackluster compared to the food quality experienced in the past. The service was OK, but then nothing to brag about, again based on past experience. On the way home, my husband said that was probably the last time we would be going to the Big View. It's really a shame, this place was so good just a few years ago. read more

Just made my last visit to this place. Prices increased significantly while portion size and quality have been greatly reduced. Such a shame for what was once a great spot. New owners have ruined a great thing. read more

Spent two hours in the bathroom following my meal. When I called to give them the heads up it came across that I was bothering them. First and last time visiting this establishment. read more

This place is going down hill fast. The waitress refused to wait on me and my family tonight. The black bartender had to leave the bar to come take care of the only black family in the place. My wife is a Dr. and we gotta good laugh at a waitress that was too high class to serve our table. read more

I liked it. Very clean. Food was good and reasonably priced. Service was very good. Plenty of parking at the restaurant. It's a very good, no frills diner. read more

NOTE THAT THE GOOD REVIEWS WERE FROM 8-12 YEARS AGO!! This place was amazing then! Best tomatoes bought from local farms. Not any more. I'm concerned to learn the cleanliness score is so low!! I hope the new owners read the reviews and work hard to improve. read more

This review for Morgan R was EXACTLY our experience last night - the chicken pot pie - which was a favorite for several years - has changed for the worse! The pastry is now icky, the sauce runny, the chicken tasteless and very few veggies .... Also ordered the Brussels sprouts with the "bacon glaze" on the side - don't bother - the "glaze" is basically Aunt Jemima pancake syrup with bacon bits floating in it. We will NOT be back anytime soon - sad because Big View used to be a staple for us - the changes made recently have NOT been positive! read more

I'm a Charlotte native and this is my favorite diner in Charlotte. I stop in anytime I'm in the area. The prices may seem high to some but the portions are generous and the quality is there as well! The service has always been good when I have been. This is a well run diner! Some of my favorite dishes are the turkey dinner, the spinach pie, the pot pie and the balsamic chicken. Of course, all of their Greek dishes are great as well! They have their own bakery so the desserts are to die for! They have a different soup of the day and drink specials every day of the week. They have lunch specials Monday-Friday 11AM-4 PM. read more

Big View Diner - Diners Near Me - Charlotte, North Carolina