Years later and this is still the best BIGGBY around! The staff and owner are absolutely amazing.

Make a great Hot and Frozen Coffee as well as some of the best Bagel Sandwiches in Macomb County.

This has easily become my favorite Biggby location. The staff is so incredibly friendly, and I even forgot my coupon at home and they honored it. The drinks are delicious and good quality, and the drive-through is busy but efficient. I loved the white chocolate macadamia latte! I have not sat down inside, but it looked clean and welcoming. If only I had my laptop on me, this would've been the place I would've wanted to sit! They have great weekday specials, too, including $4 lattes on Wednesday! read more

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This is my go to meeting place and have a great cup of joe. Clean, friendly, and fast. Cream drinks are great. Grab and go or sitting and relaxing...its a win..win either way. read more

Banana berry cream freeze the worst drink I've ever had! taste like Alka-Seltzer. -10 out of 10

If i could rate this place a 0 i would. They have terrible customer service. The few times ive gone to this location it took so long for me to get my coffee and food and by the time i got my food it was cold. The atmosphere is honestly awful, all of the workers up front were rude to me. Most of the time i come here they get my order wrong. read more

I love everything about this place, but the wait. Always a wait. I used to do fast food as a teen, and they need some hustlers in there. read more

BIGGBY COFFEE - Long wait is a deterrent - Coffee & Tea Near Me - New Baltimore, Michigan

Best coffee in town. We better then the mermaid place. The cold brews are amazing. The staff is super friendly as well

Great place to meet and hang out! Been going to this Biggby's ever since they opened! Great drinks, service and eats. Highly recommend!

Absolutely love this location of Biggby. The staff here is so friendly and the owners are involved in the community. 10/10 recommend read more

BIGGBY COFFEE - a view from inside a car - Coffee & Tea Near Me - New Baltimore, Michigan

Use online menu to see all the awesome items they can make for you. The outdoor menu doesn't list everything. They are super nice when you order, they don't rush you and they are very friendly. Love the bogo days. Love the bragels!! read more

Amazing coffee. Only problem is its a constant wait. Not much urgency despite the line being backed up to the main road. Would be 5 stars if I didn't have to wait 30-40 minutes a morning. read more

my drinks are never made right, and they always have some weird taste. the people aren't super nice they're just ok. doesn't have very good vibes. i would not recommend. read more

Today I ventured to Biggby for the first time since they open (about time!) The parking lot was big with lots of spots but in order to walk to the entrance door you have to walk thru the drive thru. Eek. It's like an accident waiting to happen. The first thing I noticed was the prices! Much more pricier than Tim Hortons or even Starbucks! Well since I was hungry and needed caffeine I wasn't going to leave empty handed. I ordered a tall caramel marvel and a ham and cheese bragel. The caramel marvel frozen was $5. Too much expresso for my liking and caramel was too sweet. Comes topped with whipped cream. I asked the cashier how the bragel was wrapped. She said in aluminum foil. I asked for it to be wrapped in a bag instead and that wasn't possibly. I wouldn't be eating my bragel for several minutes and I hate when things end up tasting like foil. The bragel was with American cheese, ham and cream cheese toasted on a bagel (I had asiago) I heard great things about this sandwiches. Tasted decent but a little burnt. My meal was over $9. The quality wasn't worth the $9. Looked like an awesome place to meet friends and chat. Free wifi. Very clean and friendly. I would go back if I had coupons or if a friend wanted to chat and catch up. read more

I am always happy to have a coffee shop in short walking distance. I was visiting family in Michigan and tried Bigby Coffee. We do not have these in the south so it was my first time trying this brand. I was pleased with my tea. I drink chai tea almost daily so I know how they typically taste. Bigby Coffee is on par with other coffee businesses. Their pastries were good as well. It isn't cheap but those of us who frequent these places are prepared to pay. read more

Worst service ever line does not move been to many other locations this one I might as well of went to a restaurant and sat down to order and it's not just once it's every time I come here idk why I do this to myself read more

White Teddy Lg!!!!! I do have to say that y'all saved me this morning from going insane. Thank you so much for giving the dog a biscuit and cream. I will never stop drinking that white teddy bear coffee ever. That was the best coffee I have had in a very very very long time. I know that y'all were quite busy. Y'all did everything perfectly. Have an excellent happy Fourth of July!! read more

I have been to so many coffee shops, it's one of my favorite pass times. This was absolutely one of the most pleasant experiences I've had with a barista, and that says something! He was so helpful, patient, kind and talked me through what I might want to order. He also wanted me to try my drink before driving away to make sure that it was what I wanted. It was very clear that the business wanted customers to have the most positive experience possible. And my drink is delicious! Excellent stop if you're headed back to the east side from Harsens island! read more

To whoever put like 18OZ of cream cheese on my bagel when I asked for extra cream cheese just know that I love you and you are my favorite person read more

I have waited longer here for an iced coffee longer than I've waited to get my meal at some sit down restaurants. Visited on several occasions because it's on my route, I'd be better off driving out of the way and I'd still save time. If you want to practice patience visit this location. read more

I go here almost daily to study and the service is always great. the staff is always super friendly, and the coffee is always good. i don't usually get food, but i appreciate the vegan option for when i do. the study space is good; there's a big window in the back that makes it feel like i'm not trapped in a building but i still get work done because i'm in a study space. 10/10 would recommend. read more

BIGGBY goes over and beyond to meet the expectations of their customers satisfaction. I come to this location almost every single day, and they have never messed up on my complicated iced coffee order lol and they're super nice. If I could say one thing that they could improve on, it would be that they never butter the bagels. Rob and Brett are the nicest people ever !! Love them and this place. 5 star rating. This is how all fast food places should be. read more

Win best Biggby in Michigan. Definitely shows. Please go here for coffee it's soooo good.

I come to biggby about 3 or 4 times a week to grab an iced coffee for my boyfriend and I. Most of the time my order is right but sometimes I'll take a drink of my coffee and it tastes like nothing! The staff is all very nice but it sucks sometimes when I go to take a drink of my sweet iced coffee and it tastes like watered down coffee. This is maybe 1 time every few weeks but still, my order is pretty easy and I feel like 3 sugars means 3 sugars! read more

Staff is amazing as so are the coffee and drinks. My favorite is strawberry shortcake.

Owner is super cool, great value, good selection and service! Nice place to sit down and enjoy a coffee!

I hate Biggby Coffee all they sell is coffee you think they would have the condiments to go in it no they do not have the pink stuff which is Sweet and Low that is why I will never ever ever go back to Biggby Coffee you have one job sell coffee that means give people the stuff they put in their coffee don't be arrogant idiots read more

I went to Biggby this morning to grab my boyfriend and I some coffee. I swung through the drive-thru to be quick and was greeted by Rob. Rob's customer service was exceptional from the first moment he took my order but when it came time to pay, my debit card/credit cards were both declining (We had just gotten back from Europe a few hours earlier and the bank had put a hold on my accounts.) I was in a rut, with no cash on hand about to hand back my items, but Rob then went the extra mile, telling me they were on the house and to pay it forward! Rob's generosity helped me in a quick bind and will have me returning to this location regularly! Thank you. read more

The best location in Michigan! The owner is great. The workers are so friendly and caring. Best of all the drinks are always consistent. I have never had a bad drink read more

This is one of the best places to go for coffee in the area. You can relax and enjoy the wifi while having your coffee. I am a regular customer. The coffee has always been made right. If it isn't, they will remake it for you. I have never needed it. Check the wall that lists the latte of the day. I have found a couple of my favorites that way. It is expensive like Starbucks but well worth the money. The staff is friendly. The owners are friendly. It is a great place overall. read more

Love visiting this Biggby when I'm in town visiting my parents. Rob is breath of fresh air in the mornings and couldn't be more welcoming and friendly! He truly tries to brighten your day and it doesn't go unnoticed!! Today, I only got one pump of flavor in my coffee, and he's said "that's silly to charge you, I'll catch ya some other time!". For a chain, they make this feel like a small town coffee shop. read more

Absolutely loooove this Biggby! The food & drinks are always on point, especially the bragels and macarons. Super friendly staff as well! I always look forward to coming here whenever I do. Special shoutout to Rob, he always makes me feel welcome and makes my day if I come in the morning. Keep up the amazing work! read more

The staff is always so friendly and great at Biggby! I look forward to getting my "treat" whenever I can!

Great coffee. Specially Drinks are on par if not better than Starbucks and more affordable.. the same for the simple cup of java. Drive through opportunity can be a little long at times but where else can you go that doesn't have that issue? I also like the fact that they have a rewards program, after 10 drinks you get a freebie. That's kinda cool imo. read more

Butter Bear made with skim milk, but I still have the whipped cream. Fantabulous!! The staff are always friendly especially Jim, who I think may be the owner. If not he should be. My husband always gets a 24 ounce Carmel Marvel and he likes it a lot better than SBs Carmel macchiato. We have been given coupons on several occasions and the 2 for 1 is great as the $1.00 off is also. Thanks Biggby of New Baltimore Michigan for making several of my days great!!! read more

So excited to live in a new town and more excited that everyone is SO nice. The staff here is super friendly and darling! I used to avoid my local Bigby because the staff was literally awful. That's not the case here and I'm thrilled to be able to frequent Bigby again! Butter Bear, here I come!!! read more

The owner that runs this biggby has the best personality he always has a great attitude and always puts a huge smile on my face (which is hard to do before I have my morning coffee). All the staff that works here are polite and I always leave a tip for the amazing customer service I receive here. read more

This is place is amazing I go here all the time... Clean ,great food, cheaper then Starbucks, friendly staff, lovely overall... But what I find the most lovely about them is they have such a wide variety of items... read more

This is my favorite place to get coffee. I stop on my way to work almost every morning. They are up and ready to go by 6:00am, and they are EXTREMELY friendly. I have a pretty complicated iced coffee order, and they get it right every time! SO good. Only complaint would be that they don't put the butter or cream cheese on the bagel, it comes on the side; which makes it difficult to eat on the ride to work. Other than that, I recommend this place to everyone! read more

I personally think that biggby Coffee is better then starbucks and less expensive . I absolutely love their "Butter Bear" latte . It's a mixure of caramel and butterscotch. I've only used the drive through and the service was excellent. I think I found my new Coffee place, and it's on my way to work . Double bonus ! read more