The man I spoke to on the phone was extremely rude from start to finish. I called asking if he would fix an E-Bike tire. The tone in his voice and the way he answered my questions and gave me direction was all un-called for. I will never step foot in the store! read more

My son's bike was fixed which is the purpose of my visit, but the customer service is much to be desired. My son was so excited to pick his bike up and wanted to test ride it and was promptly told no, bc it's too crowded in the store (plenty of space in front of the register). I was then told his seat was way too high and it shouldn't be moved from where he adjusted it. I was also misquoted as there wasn't a mention for a charge for a new tube with the tire. Overall the experience was soured by the lack of friendliness by the owner. read more

went there on two occasions and both times had bad interactions with the owner who is extremely rude to his customers. He doesn't attempt to help a customer; in fact, he comes across as irritated that someone is bothering him. read more

I bought a vintage 2003 mountain bike in late spring, a that was kept in the box and was hastily assembled. It was delivered to me and I was pleased to have a bike that I had wanted back in the early 2003. I wasn't too happy with the dated brakes and had bought to replace the original disc brakes. Bike King was recommended to me by a neighbor, who is also a Veteran. I noticed that this local bike shop does a lot of business. Ed said that he could switch out the brakes and give the bike a tune up. The shop has a lot of bikes and accessories for every type of rider. This was done and I couldn't be happier with the results. The owner, Ed Preston, knows his stuff. Now my "new/Vintage" mountain bike rides so smooth, like riding the wind and I am very pleased to give Bike King Cycling this glowing review. read more

I'm always looking for opportunities to support local businesses. But I was really disappointed. The owner wasn't wearing a mask. It's a pandemic. Wear a mask. He was also rude and did some mansplaing of where I should put my water bottle holder on my bike. I came in to get a tire fixed. The price was reasonable. Quick turn around on the work, but terrible customer service. Next time I need bike repairs I'll be going somewhere else. read more

Because of the COVID many of us have found new hobbies or outlets. My family (4 adults') decided to purchase bikes as our outlet. We are not the type to buy on impulse and decided to do our research. We visited several locations in PA area and decided to visit Bike King since it's close to our home. When I arrived in the store, the owner was with another customer which was fine. I looked around at the many bikes displayed. Once the owner was finished with the current customer, the phone rang. The owner answered and I noticed he was short with the customer. My first thought was ok, he's short handed and under pressure to please in-store customers. Moving forward, I tell the owner that I have very little knowledge of bikes and was curious about the ones in his store. Before I could finish my story, he interrupts to tell me that all the bikes in his store are repairs only. He don't have any bikes to sell. His words. He eventually goes on to tell me that he plans to get at least 100 or so bikes in a few weeks. I thought ok great. I tell him that I was looking in the price range of $200-$250. He again cuts me off and talks to me in a condescending and arrogant manner. At this point, I decided that this owner is not worth my time or money. It's a shame because if he had been more patient and friendly he could of gotten a big purchase since I was looking for 4 bikes in addition to possibly 4 more from family members. Had the owner of Bike King spent the time to explain that bikes from specialty shops are more expensive, I would have considering spending the higher cost which is what I've done with another bike shop on Street Road. read more

I brought a bike in this morning because a pedal fell out. He just looks at it and says "can't be fixed" and then walks away. Then I say something and he comes back to look further and explains that they'd have to replace the whole crank arm because one pedal "wasn't put in right" on a bike I had for less than a week and I'd have to ask the company for a replacement arm because apparently no one has any way to fix a pedal screwing into a crank arm... not one person has any solution. But he just walked away like it wasn't worth his time to even explain it... like I ride these things all the time and know all these things. So apparently a $700 bike is now completely useless and beyond any remediation because "pedal wasn't put in right" as he put it... on this e-Bike. And I'm sure everyone else will tell me the same thing, I bet, except they'd do it better than this guy did. And without even bothering to continue I just left. He said, "if you contact them and get you the arm, then I can put it in." Yeah, you could... but I wouldn't take it back to you if I did. Also to replace an entire arm because of this simple thing breaking off is more expense than it's worth. I don't have the patience for it.... and don't really need a response to this. It just felt like he couldn't be bothered... so he won't have to worry about my asking for any repairs in the near future anyway. I'd rather drive down to my old place where I used to live and go there. At least they are a bit more personable about things like this. So, it's not that he told me he couldn't fix it.... it was like a sense of his thinking, "yeah, you're screwed.... sorry... should've bought one of my bikes...." and that will never happen... I'd rather duct tape this crap than to spend 2/3 its value to fix it. EDIT: 4/29/2022 6:59pm..... I was able to fix it. It wasn't stripped to where it was unrepairable. My neighbor gave me a hand and got the pedal screwed back in. So the bike I just bought 1 week prior is usable again. EDIT: A better solution was to buy new crank arms so I finally found the new crank arms and bought new pedals. Total cost $70. Watched some videos and managed to easily remove the crank arms and put new pedals on. This bike shop acted like I needed to remove the entire crank bar and get a new motor for the eBike (he really seemed to not like the eBike part of it but whatever)... Turns out all I needed to do was to remove the two crank arms and replace since it was what they call a "square taper." Very easy to pop off with a tool (including the gears attached on the right) and pop on a new set. No major assembly or parts.... or something that was as much as this guy was telling me it was. I fixed it for $70 that he acted like would've been cost prohibitive. Well, it taught me how to fix them myself and now the pedals are securely on the arms and I bought the right gear size for it that I don't need a new deraileur either. (in fact, the gears on this replacement was better than stock because it is a smoother shift now) A special "No thanks" to Bike King read more

The guy that works there sucks. Unless your there to spend thousands of dollars he won't give you the time of day. Go to Larry's bicycles on Bristol emilie rd. It's only a couple miles away. They are very pleasant and extremely helpful read more

If I could give zero stars I would. Owner is SO RUDE. Treated my sister like she was dumb because she asked him to make sure her bike was safe and the brakes were okay. He said "does the bike stop. Then the brakes work." So rude, don't go here ever. Has a punchable face. read more

I came to Bike King based on a recommendation by my neighbor. He described the owner as honest and truly knowledgeable. I completely agree. After visiting a few other shops we found, Ed simply exceeded our expectations. As novices to the world of cycling, I felt very confident we made the right decision to purchase our bikes here. More importantly, I know that we will return for servicing and future purchases. Thanks! Kurt read more

We love Bike King Cycling! My husband and I decided to get into biking as a new hobby we could do together. When we first walked into Bike King, we were amazed at how much inventory they had with a price range for everyone. Ed helped us pick out the right bikes for what we were looking for and went above and beyond to build and customize exactly what we wanted. He even installed the bike rack on our car and put the bikes on since we had our hands full with our three kids. It was so refreshing to walk into a business and speak to someone so knowledgeable, honest and genuinely excited for us to do something new and exciting. We will definitely continue to support small businesses, and go to Bike King for future purchases. Thanks again Ed!! read more

Took a couple of 10 year old bikes in for tuneup and couldn't be happier with the results. Thanks Ed & staff!

Purchased a bike online after being told it was available. Called the next day to find out when I could pick it up. I was told that my money was refunded and the bike was sold to someone else. When I said that I could not believe that they would do that the salesman laughed and said he did nothing wrong. What kind of business does that. I checked my email for the refund notice and saw that the money was refunded hours later. I would have given zero stars if possible. read more

Really Great service. Ed definitely knows what he's doing. And because it's a privately owned business they listen to you and your needs. Very fairly priced. Top-quality. read more

Ed, the owner, is very knowledgeable and detail oriented. He wants to make sure he understands your needs and you understand your options and that you are ultimately on the right bike. Very fair and honest man. He knows his product and wants you as a customer for the long term. Excellent Bike Shop. Great selection. Reasonable prices. Very good customer service. Highly recommended. read more

I came in to get a new tube for my bike and have a gear tune up. I found the owner rude and arrogant. He continually cut me off when I was asking questions. I would normally like to support small businesses, especially during this pandemic, but I will not shop at this store again. Also, wear a mask!! read more

Excellent bike shop. Ed is very friendly and knowledgeable. He also treats you with respect even if you're not the most serious biker with the most expensive equipment. All work was done quickly and thoroughly for a very reasonable price. I would recommend Bike King to anyone read more

Went to Bike King to have two bikes worked on. Walked in with the first bike. The owner was in the back of the store working on bikes. Someone, I assume a store employee, directed me to the owner who seemed annoyed that I was interrupting him. He eventually came over and I tried to explain what the problem with the first bike was. In a condescending and arrogant manner, he told me what the problem could be. He took the bike to his little bike holder. By this time, I was so annoyed at his attitude, that I retrieved my bike. After exchanging words, I left the store. There are bike stores almost at every corner. My recommendation to anyone either looking to buy or to have a bike worked on, The Bike King should be at the very bottom of your list of stores to visit. read more

I wanted to really like this LBS, but the owner's attitude is very off-putting. He seems to not really care much whether you utilize the shop or not. No greeting when you come in, nothing. People that do business like this are not in business long. read more

Bike King has been a fixture in Morrisville now for more than 10 years & has continued to offer both new & used bikes as well as any accessory you may need. Did i mention they also do repairs as well ? While there maybe more " vogue " shops nearby, would you sooner have a latte' while you shop or a good deal without the nonsense & attitude ? I have bought several here & never a bad time, ever. Great shop. read more

I had a problem with my kickstand. I wasn't sure if it needed to be replaced or not. Brought my bike in today a few minutes after the noon opening. Nice kid helped me right away. Tightened up the proper bolts and sent me on my merry way, no charge! Nice place, great service. Will return with money to spend. read more

My husband just had a terrible experience with this place. I called earlier this week to ask the price to get a new inner tube for a wheel, got quoted "around $21" for the tube and service. I told them my husband would be by this week, and he doesn't speak English very well but this is what he needs. No problem. Today he went in, and they tried to charge him $60. In addition, the man (Ed?) was extremely rude to him. I called to find out what happened. I was very polite but Ed was rude and dismissive to me on the phone, raising his voice and insisting my husband told him he wanted a new chain for the bike. No, that's not what he asked for, nor what I called about earlier. And if you look at the bike, it clearly does not need a new chain. I was initially thinking it was a simple misunderstanding ... but why such a defensive reaction? Maybe he tried to rip him off and is mad he got caught? Regardless, there is no reason why you can't treat others with a little patience and kindness especially if you are in a service business. You lost a family of customers. read more

Definitely will be my new go-to bike shop. Owner is very knowledgable, friendly, and has great pricing on his service. For my tire and tube/tire change he was able to do it while I waited- that is hard to find elsewhere. If you are in the market for a road and MTN bike he has both with great selection. read more

I recently purchased a new Giant Hybrid from Ed at Bike King and could not of been a better experience. I am the first to say I have a tendency to over analyze everything but Ed put me at ease with his knowledge and more importantly his patience. He listened to what I was looking for and directed me to what he thought would best fit my needs. At no time did I feel pressured or rushed in the purchase process. I would highly recommend this shop and expect become a regular customer as I get further into cycling. read more

I meant to write this ages ago; I was cycling from Washington, D.C. to Boston and stopped at Bike King as I neared the PA/NJ border. The guys were so nice, friendly, and helpful. Seemed like a great place that I would love to patronize if I lived in the area. Belated thanks, guys! read more

Update: Ed and the shop have continued to be very accommodating and helpful with routine adjustments and tips!

Got a great education in cycling shoes. Owner was helpful, spent a good amount of time explaining the selection to me. I think I paid a fair price considering the tips and knowledge that was shared with me. I love the shoes, they make a big difference in my ride. Will be back for other needs. read more

I had a back spasm so i took the opportunity to get my bike tuned up. I took it in to Bike King and the owner (I never got his name) mentioned the bike was too small for me. I thanked him but I couldn't afford a new bike so I asked him to tune up my old one. A few days later, he called and said he just got a big bike in on a trade in and I could have it for $140, which was less than the cost of overhauling my bike. I just tried the bike and it seems to be the answer to my back problem. Very happy. Thank you! read more

This is a great bike shop. Service like this is not available in the big chain stores. I needed 2 bikes for my 9 year old twin boys and Ed was very helpful and took time to sit my kids on bikes and get the right size for them. He was very informative about the bikes and history of the bikes. To top it off when I went back to pick up the bikes the Giant factory had sent him the wrong bikes that where similar to the ones we ordered but much more expensive. Ed was gracious enough to not make me wait another week or so for the right bikes and sold me the more expensive bikes for the same price without making me pay a penny more. Again unheard off in business today!! Great guy! Great customer service! and great Bike shop!. I would recommend anyone to go there. I plan on going back and buying some adult bikes from Bike King in the near future. Keep up the great service Ed. read more

Went here once to have a bike looked at. The person in the store didn't seem like he had much interest in doing the work... he was very short with his answers, didn't really explain things well, and even started working on other bikes as I was talking to him. He just seemed very put-offish. I left and took the bike to another shop. Just felt like my business wasn't wanted there. Before he came over to ask if I needed anything, I browsed around a bit, and the store seemed a bit pricey. Not terrible, but not what I'd consider competitive pricing either. read more

I generally don't buy a lot of "stuff," but I always go there for maintenance. Ed knows his stuff. Their bikes are obviously better quality than that cheap Chinese chain store stuff. I bought my kids bike there. I support them whenever I can! read more

I've been to Bike King 3x. Each time I am there Ed, the owner seems too busy to answer my questions. He comes across as arrogant and annoyed that I am there. read more

Ed is a great cycle mechanic who can diagnosis a problem and offer different solutions to fix - or sell you a new bike. Always ready on time and very fair pricing. Great guy too. read more