I believe we have now used Bill Anderson Air for almost 10 years. They are fair, honest and will never try to upsell you anything. They will fix the issue and always guarantee their work. We have them replace our units and the pricing is amazing. Their team is professional and always on time. I trust them to do a great job. BTW they have a new phone number 281-769-9999. read more

I scheduled a maintenance check up on my a/c unit. They scheduled it for 3 weeks from when I made the appointment. I was understanding as this was not an emergency. On the morning of my appointment I called to see where they were and was told they scheduled 4 appointments during the same 9am-12noon time slot. The said it was due to emergency calls. That's why I waited 3 weeks for my appointment. I cancelled and they lost a loyal customer, based on lack of service for existing customers who schedule way in advance. Poor, Poor Service! read more

By luck, I stumbled upon Bill Anderson Air a few yrs back when our A/C needed attention, and yes in the summer. They had a service tech come out and quickly diagnosis the problem and make the repair in what seemed like no time. He showed me what the issue, told me what it was going to cost and after my OK, work was done right there. Fast forward to this yr. Again, another issue, in the summer and I called them, on a Saturday. And yes, they were able to come out and yes, they got the system up and running while there. Same as before, showed me damaged item - and it was damaged - told me what it would cost to fix there and then and after the OK, back up and running in no time. Additionally, the tech gave me some pointers on how to run the a/c in a 2-story house, as I'd never lived in one before and how to do some easy repairs myself and save the service call. That was much appreciated. And then in July of this yr, you guessed it, another issue, but this was a lot bigger. The same tech came out, diagnosed the issue and gave me my options. Even told me that the part to be replaced was still under warranty if I wanted to go that route. The warranty was not the way to go but replace the items that needed replacing. He gave me the quote and we scheduled the work. Service team was on time as scheduled and quickly replaced what needed to be replaced. This was all in the attic and they were so quiet as working from home can be an issue with workers in the house. One last thing - they didn't try to up-sell me anything. Not being an a/c person, most of the time we rely on what is told to us. My son-in-law is in commercial a/c and when I ran this past him, he was impressed with pricing and quality of work. This is the only a/c company I'll ever use. You won't be disappointed. And make note of their new phone #: 281-769-9999 read more

I have used Bill Anderson Air Conditioning and Heating Company for over a decade and I have always received excellent service from everyone. They are very knowledgeable, courteous and a pleasure to work with under all circumstances. The scheduling process is easy, they call before arrival, arrive on time, explain the diagnosis in detail, explain the options without pressure, complete the work and leave the site clean. They offer great tips and send reminder notices. I highly recommend Bill Anderson Air Conditioning and Heating for their excellent customer service, knowledge and work ethics. Give them a call at 281-769-9999 for all your air conditioning and heating services. read more

Professional, prompt and explained everything. Replaced complete AC unit for a nominal cost. Was referred by a neighbor. read more

Very reliable, very friendly, very fair and very trustworthy! They arrived on time and answered calls immediately! I highly recommend them!

Bill Anderson Air is an awesome company with great service, quick response, very kind employees. I never forget when we had a huge crises in the middle of weekend, they move around their packed schedule and helped us. read more

HVAC is a very personal subject. When you loose cooling in Texas, it's a big deal. Often, shopping around will find you a lower cost solution - but, not always. Bill Anderson offers their services - predictably, reliably, fairly. Shopping around isn't necessary - cause you want good HVAC at an affordable price. I have used Bill Anderson Air Conditioning for several years and they have delivered. They have the expertise and capacity to get you're system running. They are a family run business, and they treat you like family. read more

By luck, I stumbled upon Bill Anderson Air a few yrs back when our A/C needed attention, and yes in the summer. They had a service tech come out and quickly diagnosis the problem and make the repair in what seemed like no time. He showed me what the issue, told me what it was going to cost and after my OK, work was done right there. Fast forward to this yr. Again, another issue, in the summer and I called them, on a Saturday. And yes, they were able to come out and yes, they got the system up and running while there. Same as before, showed me damaged item - and it was damaged - told me what it would cost to fix there and then and after the OK, back up and running in no time. Additionally, the tech gave me some pointers on how to run the a/c in a 2-story house, as I'd never lived in one before and how to do some easy repairs myself and save the service call. That was much appreciated. And then in July of this yr, you guessed it, another issue, but this was a lot bigger. The same tech came out, diagnosed the issue and gave me my options. Even told me that the part to be replaced was still under warranty if I wanted to go that route. The warranty was not the way to go but replace the items that needed replacing. He gave me the quote and we scheduled the work. Service team was on time as scheduled and quickly replaced what needed to be replaced. This was all in the attic and they were so quiet as working from home can be an issue with workers in the house. One last thing - they didn't try to up-sell me anything. Not being an a/c person, most of the time we rely on what is told to us. My son-in-law is in commercial a/c and when I ran this past him, he was impressed with pricing and quality of work. This is the only a/c company I'll ever use. You won't be disappointed. And make note of their new phone # - 281-769-9999 read more

We recently had to have our fan motor repaired. Bill Anderson Air was very prompt in diagnosing the problem along with giving us a very reasonable quote. We had previously had this part replaced by a different company 8 years ago and the price from a different company was 2 times the amount Anderson charged us in 2023. Our service call was on a Friday afternoon and we had our replacement part installed by 11.00 am Monday morning. Each time we have had a service call the technician arrived within the stated window period and one time was even early. This is a very trust worthy, professional company and I would highly recommend it to anyone, read more

I've been using Bill Anderson Air for approximately 7 years. Everything from equipment repair and replacement to routine service. They provide top notch service and are honest and fair. Daniel typically serves my account. He is prompt, extremely knowledgeable and is respectful of my home. Couldn't be more pleased. read more

A few years ago I called Bill Anderson Air to schedule a service call. My a/c was out and my warranty company said they wouldn't cover the repair. Mike Anderson spent a half hour on phone with me and told me exactly what to say to my warranty company. He didn't come out or charge me for the advice. Thanks to him, the warranty company ended up paying for the repair. I don't know of any other company who would take the time to help someone who was not an existing customer. This year, my husband and I decided to replace both of our a/c units. Bill Anderson Air gave us the best quote and did a beautiful job. We now have a worry free system from a trustworthy company. I trust them and would highly recommend them to anyone. read more

Bill Anderson Air Conditioning & Heating - Heating & Air Conditioning/HVAC Near Me - Katy, Texas

these guys are always very straightforward and honest. Will continue to use them and recommend.

I have used Bill Anderson Air, Katy, TX for the past two years after receiving a high recommendation from a colleague. They are extremely professional, very fair in their pricing and service calls and each employee that I have made contact with is extremely polite and represents the company with pride. I highly recommend giving Bill Anderson Air a try if you are looking for a company that is knowledgeable, fair and has 100% pride in their work and reputation! read more

Great communication, service, and work. Replaced my 26-year old HVAC system. Thank-you!

Bill Anderson replaced our AC in May. Everything was great at that time. The unit worked fine for about 3 months and then started acting up. I had no idea that these people have no after hours emergency services. This month it shut down completely three times already for absolutely no reason. Then it starts on its own sometime overnight or in the morning. And these Bill Anderson people can't be reached at night time. They can't figure out what is wrong with the AC because the unit is in "working condition" when they come. They are closed on weekends. Which sensible AC company doesn't offer after hour emergency services? The AC shutdown again this today. I am so upset with the poor quality of service, want to put a zero for the review but can't. read more

This company was recommended to us by a friend that used to work there. Sure enough, stellar company that is honest and reasonable. Daniel came up our house for an AC check up. His diagnosis was different from the 2 liars that come before him (one said we needed an $800 part and the other said each unit needed a $350 cleaning). Daniel gave us some suggestions, added freon & did it all for a great price. This will now be our 'go to' AC place. read more

Although our home is relatively new, our HVAC quit working. My son has happily used Bill Anderson Air for several years and suggested that we call them. They are a small family owned business. We unfortunately were outside of our warranty period on the unit. Bill Anderson installed a new condenser. We were extremely pleased with the quick response and professional service. I would highly recommend them. read more

Fantastic service. I can't recommend them more. They've helped me troubleshoot an issue over the phone which avoided one service call. When I had an issue on a different system, I knew who to call. They came out quickly, fixed the problem, were very honest and transparent, and charged a fair price. Easily earned 5 stars. read more

Bill Anderson replaced our AC in May. Everything was great at that time. The unit worked fine for about 3 months and then started acting up. I had no idea that these people have no after hours emergency services. This month it shut down completely three times already for absolutely no reason. Then it starts on its own sometime overnight or in the morning. And these Bill Anderson people can't be reached after hours. They can't figure out what is wrong with the AC because the unit is in "working condition" when they come to check the issue. They are closed on weekends. Which sensible AC company doesn't offer after hour emergency services? The AC shutdown again this today. I am so upset with the poor quality of service, and lack of customer service. I want to put a zero star for the review but can't. read more

Had three good experiences w bill Anderson air then I could not get them out for service after Harvey. They stood me up on one visit( even though we had a window appointment) ...without a call from the technician... I called and the older guy answering the phone was rude from October 2017 on they lost my business and my recommendations... read more

Daniel was our tech and he was excellent. He was very informational and didn't mind taking an extra minute to show my husband the problem in the attic. Overall, I would definitely recommend them. read more

I have been using Bill Anderson Air Conditioning since 2007 They are the most professional group of family / technicians have ever been to my home They arrive on time ,resolve the problem efficiently and right the first time They were referred to me by few neighbors and in return I have recommended Anderson Air to other neighbors and family Bob Young (281)536-1705 read more

I've been using Bill Anderson for years to take care of my heating and AC. They are honest and dependable.

Came at appointed time. AC was not coooling down home. They came, topped up freon, but did not spend the time to diagnose what was wrong. Could not get them too look at anything in more detail but we were assured that the home would cool down after awhile. One month later and the AC still does not perform any better. read more

One of our AC units started having issues cooling over the summer so we reached out to a couple of companies to diagnose the problem. The technician for Bill Anderson let us know our only option would be to replace it while another company told us they could repair it and get a couple more years out of the unit. We opted to go the cheaper "band-aid" route which was a huge mistake. Three weeks later the issue resurfaced so we immediately called Bill Anderson to replace it. We appreciated their honesty when it came to our second unit, which was functioning okay, but old, and they let us know the pros and cons to waiting versus replacing both without any pressure. They even were not able to secure the units they had quoted us and gave us higher quality models at the quoted price. Every interaction we had with all of their team members (technician, installers, billing, etc.) was fantastic, very friendly and quick to service. Don't make the same mistake we did and go with Bill Anderson the first time...they know what they are doing! read more

Bill Anderson Air is the best! They have come out every year for yearly maintenance for the last 9 years and have helped so much during 2 emergencies. Always professional. Always reliable. Always helpful. We would recommend their service to anyone. read more

I highly recommend Bill Anderson Air. They are professional, reliable, and reasonably priced. A local, family run business. We have used them for all heating and A/C needs for 7 years. Everything from annual tune-ups, minor repairs, and full unit replacements. We have been consistently satisfied customers. I frequently see them at neighboring houses as well... always a good sign. :) read more

They do great work and are extremely helpful. Do work on my rentals. They don't skip steps.

Called Bill Anderson Air on a Thursday at 11:45am (after my usual guy flaked out). They showed up exactly at 1:00. Diagnosed my issue and had tge psrts readily available to fix the problem. Was honest and friendly and have earned my trust for future issues. They even showed me a couple of parts that were working but probably needed to be replaced. Showed me how to replace the parts myself. This is the type of business ive been looking for. Glad I finally found them. read more

We had Bill Anderson Air come and replace our entire air conditioning system. They came with a great recommendation from our neighbors. They were prompt and completed the job in the time that they said it would take. Worked hard and were very thorough. Explained everything to my husband. We were very pleased with the men that came and put in the system. Very polite and kind. All we well and our new system works great! Would highly recommend Bill Anderson Air. read more

Our a/c stopped blowing cold air last night, we called the next morning they were out that afternoon. We'd probably have cold air now, but our units are Lennox and we have to wait until Tuesday. Great customer service, polite service technician, fair price. Would highly recommend. read more

Outstanding! On time, professional, and most importantly trustworthy. They were recommended from our neighborhood facebook site and they exceeded expectations. Family owned and operated. Will certainly use again. read more

A representative was able to come out the same day for an estimate. The estimate turned out to be a better value at a lower cost compared to the two other quotes we received. There was no hard selling and we appreciated his honesty. They were able to come out within 2 days to replace one of our A/C units. The service was excellent. The technicians were very friendly, efficient, and trustworthy. We will definitely use them again - highly recommend! read more

My AC went out yesterday and I called Bill Anderson Air this morning around 10am. Their answering machine said that they were completely full and had no open appointments for the day, but that they would do their best to fit me in. I left a message and Mike called me within 30 minutes. He told me he would have someone out from 1-3pm. Daniel showed up at 12:55. Wow. How many companies give you a time frame and show up EARLY!? Super impressed!! Daniel was very professional and really nice. It only took him a few minutes to locate the issue, which was the compressor. This business is family-owned and they DO IT RIGHT!!! Did I say they used the warranty on my AC machine and charged me less? They took on the work to turn in the warranty paperwork to get the money back instead of putting more work in my lap. Instead of a $169 part, it was only $65. And a $35 service fee!? Insanely cheap. Thanks ANDERSON family!! read more

These are good people. I could not be any happier with the service. Daniel came out and quickly identified the problem. Mike was very helpful in explaining my options for repair and helping to get the manufacture to credit towards a better coil. Then Bradley and Andrew had the new coil in and cooling within a few hours. And the best part, they did it for hundreds less than the clowns who originally install the system 4 years ago for the builder wanted. Very professional polite group of people who do great work at a fair price. I will be recommending them to anyone who needs AC work done. read more

My A/C went out yesterday and they went out of their way to get a technician out to my house when I would be off work. They worked around my schedule instead of making me work around theirs. The tech was very friendly, knowledgeable and ON TIME. He did not try and gouge me but instead correctly diagnosed the problem as a bad capacitor and replaced it. Then the fan motor would not start. I was convinced it must have burned out when the electric surge took out the capacitor. The tech told me to hold on, got a garden hose and cooled the unit off and behold the fan motor turned on like a champ. He could have charged me for an unneeded fan motor but was HONEST and TOOK CARE OF THE CUSTOMER. I can't tell you how many other companies just come out and want to replace the unit no matter what is wrong with it. I will be a loyal customer with Bill Anderson Air from now on. A shout out to my service tech DANIEL. You are awesome at your profession and I loved taking politics with you. read more

Amazing service! Could not be happier. They stick to the Katy area and therefore can provide quick service. They fixed my unit from outside without my even being there - and billed me! Wow. Cannot say enough good things. My coworker used them for a brand new unit and were just as happy. read more

Air con stopped working. Called to ask if original warranty was still valid (purchased by previous owner) and if it was to send somebody out. Technician arrived punctually, went out back to see what was wrong and corrected it without consulting with me regarding the cost or validity of warranty first. Am happy that the air con was fixed but expected better communication! read more