Waited quite awhile for head light and brake inspection because I was taking back possession of my salvaged car. Certain things you need to do before the DMV will re-title your car. Long story short, it went o.k. although the left rear brake light was out, I saw the guy point it out to the worker. Anyway, it was never mentioned to us about getting it replaced. That "inspection" cost us $160. Not sure why they didn't replace the brake light or at least tell us about it. read more

These guys have saved the day for me many a time. I first came to their shop to service the plumbing and ended up bringing my van in for service ever since. From oil changes, brake maintenance to smog checks. They always manage to squeeze me in for last minute crisis. On a Saturday night my van wouldn't start when trying to leave the job. The tow truck didn't get there till 4:00 and got me to The shop at 4:45, 15 mins before closing. The tow truck dropped off the van and Manny was pulling out the alternator before we even talked coin! I was on my way home just in time for dinner. read more

This is a very nice family owned business. I scheduled an appointment and they were able to evaluate and repair my car in the time frame they estimated for me. The repair price was reasonable and the customer service was great. I interacted with Greg and Manny who were both very nice. AND, did I mention they offer you a free rental car while yours is being repaired? What an awesome perk! The only reason I don't give it a 4 or 5-star rating is because when I initially went in for my brakes and mentioned I thought it was the rear ones giving me a problem, they didn't check thoroughly enough. I took it back 3 times before they checked the inside pads before confirming the problem. read more

Manny was great to work with. He squeezed me in on a busy day and got my A/C recharge done in less than 30 minutes.

These guys are great. Quick service, and very easy to work with. Although I only came for a light change, their excellent service is why they have become my new go-to mechanics. I highly recommend going to these guys for your auto service needs. :D read more

My car broke down (radiator) 2 miles away from Mv radiator - found them on ....yelp and 24h later ... everything that was mentioned was absolute true . Kind , reliable , trustworthy ... Manny and his team took great care of my #thankful. read more

I had to get a brake and lamp inspection required by DMV. I called these guys on Saturday a little over two hours from closing time. They said come on over. I was back home in Sunnyvale with my certificates in just a little over an hour. They were very professional and very courteous. read more

I've had two interactions with them and they've both been fantastic. First time they towed my car and arranged for a very affordable car rental so I could head into work. The second time I visited them I asked them to take a look at an issue with my engine cover. The jacked the car up, located the issue and fixed it within 10 minutes and didn't charge me. read more

the guys at mtn.view radiator rock! fast friendly professional help, they checked/replaced my radiator quick, my car runs great, muchas gracias bill & manuel. ricardo jara mtn.view ca 10/16/15 read more

I have a high mileage but strong running Lexus that needed a steering pump. The dealer wanted a fortune, so I postponed the work for months. On a whim, after a friend mentioned good things about Mountain View Radiator, I called them on Saturday morning. It turns out Manny quoted a worst case price over the phone, thought he could get the parts the same day so I brought the car in. Several hours later he called to say the car was ready, and lower than the estimate. This was all on a Saturday and for a first time customer. The car runs great and the work was less than 1/3 what the dealer wanted. They exceeded all expectations, you don't see service like this often. They have a new customer including for the things I would normally take to a dealer. Jeff E. read more

Just got back home after a smog check and an oil change at Mountain View Radiator. If my car ever needs any repairs, I'm bringing it back here. The guys were super friendly on the phone and in person, and didn't charge me an arm and a leg. They even replaced my brake light bulb and fixed my turn signal, no extra charge! All within a timely manner. I like that the location is right by Castro St so you can go grab a coffee and relax while you wait. read more

Got a smog check here. Didn't need to make an appointment and the people were friendly and quick.

Excellent service! I had my car towed to the dealership when it broke down (yeah, big mistake, I know). When they gave me a quote of $800 + tax to fix it, I knew that I wasn't getting a fair deal. So, I came to Yelp for help. When I searched for car repair/radiators, MVR was the first place I found, with excellent reviews. I called and spoke to Manny, who informed me they would go get my car and tow it back to MVR for free. Awesome! They got the car early in the morning, replaced the radiator and thermostat and had it ready by 3:30 the same day. Manny was awesome, as was the overall experience at MVR. Thank you for saving me $350 and giving me confidence in a new car repair shop! I will be back! read more

beware of these scammers!! i went in played dumb like i didnt know anything about cars and spoke to the manny the mechanic. i only wanted one thing done. the guy told me that there were multiple repairs, quoting me $650 which was originally $150. caution!!! beware of these scammers!! beware of these scammers!! beware of these scammers!! beware of these scammers!!beware of these scammers!! beware of these scammers!! beware of these scammers!! best bet is to go to a dealership. dont trust them!!!! read more

Although people who work here are friendly, they try to take every penny they can! They wanted $1200 for a 120K service. $1200???? Are you kidding me? It's half that price at a DEALER. I was a repeat customer for a while, but after this, and also them wanting to take $$100 from me to take a LOOK at car (i had connection problems with my headlights). I definitely will NOT go back again. read more

These guys are a good, upstanding, moral and decent family run business. They do good work and they stand behind it. They also make it a point to do a good job looking over the cars that come into their shop and make low pressure recommendations for things that you may want to take care of - a big plus. Good luck taking the chew toy from the dog. read more

I've never been treated this well at any auto shop ... anywhere ... EVER! I needed to have my radiator fan assembly replaced and was hoping to stop by, get an estimate, and schedule an appointment. Instead, the guys told me they could order the part, have it delivered, and complete the work - same day. The price was quoted, work was performed, and I got my car back before end of business that day. It was a truly refreshing experience. More importantly, these folks welcomed me into their shop and treated me with great respect. Customer service like this is simply rare these days. They called me by name upon first meeting and repeatedly used such foreign terms as "please" and "thank you." My car is in great shape now and although I don't welcome future auto trouble, I know where I'll go for service next time it's needed. Many thanks to Bill, Manny, and Tim at Mountain View Radiator! read more

It's hard to find an honest mechanic. The team at Mountain View Radiator certainly qualifies! High quality work, honest recommendations (I asked if I should do one of the recommended repairs. Manny said that if it were his car, he wouldn't do them. Wow!), and polite, friendly team. Highly recommend them. read more

Great service, super friendly mechanics and very knowledgeable, but very expensive. I have had their quotes cut in half by the folks down the block. read more

I've been going here for years and the service has only gotten better with time. The team is extremely knowledgeable and very reasonable in price. It love this place because it is just around the corner from my job and they always have it done in time. Thanks guys for the great work. read more

I became their customer when the clutch in my car stopped working and my car had to be towed 2 years ago. The driver of the towing truck recommended Mountain View Radiator and I followed his advice. Ever since then, I've become a loyal customer. They are professional, friendly and willing to help even without a charge. Really great guys! read more

I went to see these guys on a recommendation from econo lube which is done the street. I had a really good conversation with Manny about my a/c, got a reasonable estimate and made an appt. On my return visit I met Greg and Bill - what a great family. They were having a no charge special to do a complete engine diagnostic - so I had that done too. Bad news about the a/c compressor is gone and my car needed work. Got all the maintenace work done in 2 1/2 hrs. Way earlier than I thought I would get it done and it was AWESOME! If you want your older car taken care off like it is a 2011 then come here. Don't forget to pet Nemo on the way through. Great place read more

I found myself needing a tow and my car out of warranty. AT&T Roadside Assistance sent Mt. View Radiator's towing company Family Towing. Greg arrived to pick up the car, I was originally going to take it to the dealer; but was legitimately worried about the cost for out of warranty work. I complained to Greg about this and he told me about his family's company. I worried for a bit about the risk of the unknown; I usually research these types of services before deciding. But Greg was so polite and kind I decided to go with my gut. I was glad I did! Their service was fast, able to get a part more quickly than they thought. And everyone was top notch with customer service. I did not have the problem I occasionally find with shops talking down to females. I am a car person and they got that I was understanding what they were saying. They have discount rental cars with Avis and I had trouble dealing with Avis and Mt. View Radiator made sure their end of the discount was upheld. While my car was in the shop I spoke with a friend who said she has been going there for years and thought they were the best and praised their customer service as well. In the end my car had a recall problem but I needed a full service so got that while I was there. I would recommend them to everyone and will be going back for all my auto repair (and towing) needs. Thanks guys! read more

Every time I go into Mountain View Radiator I have a good experience. They have a very friendly and knowledgeable staff. They have a great shop too. Very clean and organized which can be rare in the auto industry. I can see why they have so many great reviews on Yelp. I would recommend them to anyone with car issues! read more

You guys are amazing and no other way to put it. First off I got a quote for 70$ for a pressure test and call up Mountain View Radiator and said they would do it for free. I stopped by they showed me what was wrong. I tried fixing it myself and tried to diagnosis what was wrong but I couldn't so I returned to this place. Ended up being a loose clamp on one of the lower coolant hoses. They called me up and said it was free of charge. I can't thank them enough for being completely honest and I will return to them for any of my needs I can't fix myself. A+ read more

Recently had to get CA certified brake and lamp inspection for DMV, I came to Mountain View Radiator and left very happy! They let me know which lights needed to be replaced/fixed in order to pass the inspection, to avoid failing and having to pay re-inspection fees. BEST PART: my rear bumper had been hanging off due to a collision, and these guys re-attached the bumper free of charge! My car now looks nicer than ever. The service was also prompt and very friendly with great communication. I will be coming back. read more

I found this shop using yelp and decided to try them out, seing as how the reviews I read were positive. Well, those reviewers were right! It's a family owned shop, easy to find on El Camino. We were helped by Manny, who gave both my friend and I quick estimates for our problems. Not only did they fix her brake problem (it was pretty minor), but they did it for free!! They made a joke about getting them cookies as some kind of payment, so that's exactly what we did! My repair was a little more substaintial, so cookies wouldnt work this time, but the work was great and I got my car back the next day, good as new. Overall the prices were fair, the work was good, and the service was great. Can't ask for much more than that!!! read more

I've been going to Manny and team for years and nice to see they have such glowing reviews. Well deserved! The plus: They know me by my first name, they work with my auto dealership for warranty repairs and quick turn around. I wish all customer service was always as courteous and can do attitude. Love you guys! read more

I have had air cond. trouble, a fan that would cycle up and down erratically. My regular M-B service place quoted 500+ to repair, but I put it off. Yesterday afternoon I found this place, and they knew what to do, saying it required an expensive part, but said the total would be a little over $300 total! A $200 saving. They ordered the part and I came back next day (today, Saturday); the part was there and they installed it while I waited-which worked! Friendly, expert, men of their word. I'll be back for something else, I'm sure. Go meet the Herreras! Nice dog too! read more

What a pleasant surprise-courtesy, work done before time promised and no add'l sales of other products. I'M IMPRESSED!!!!!!!!!!!!!!!

I stopped by for a quick brake inspection after I was a little skeptical of another mechanic who told me I needed to replace my rear brake pads. They reassured me the pads were fine for several more thousands of miles, and I really appreciated their honesty and clarification. During the brake inspection, they even caught a bad rear brake light and replaced it for free. I always get great customer service and I have been a repeat customer for the past 3 years. read more

I have to say that these guys are amazing! I am not a local and was driving past when my water pump blew. I was on my way to taking my parents to the airport 5 hours away. Not only did they fit me in, they were able to do the repair fast and perfectly. Seeing that I will never be a regular, it goes to show how legit these guys really are, and also so friendly. Ignore the negative review from the foolish woman below, I have nothing but praise from them. The dog is friendly too. And my girlfriend, who is a slightly famous European model was also treated with a lot of respect and courtesy. These guys are all pretty fly! (sorry for the silly 90's term, but they have my utmost respect) read more

Seriously GREAT! First of all, I was happy to learn that they are easily assessable and open on Saturday. My car wouldn't start and the AAA tow truck man recommended this place. I just had the feeling that this was an honest family business. They called ahead of scheduled time to tell me that my car was starting and they did not charge me to check it out. AMAZING! He told me the status of my battery and didn't try to sell me anything that I did not need. I was treated with respect. I highly recommend Mountain View Radiator. read more

Great guys and very trustworthy. They've even saved me money telling me I didn't need things I asked them to do.

Mountain View Radiator is the BEST. I don't write many reviews, but I just had to write one for them today. The entire Mountain View Radiator crew is FANTASTIC. I only recently moved to the Palo Alto area, so I didn't have a "car guy" yet. After today's visit, I've found my car place! I called this morning, and I was able to book an appointment last minute over on a Saturday. Then upon bringing in my car, Manny looked it over for FREE and then gave me an honest assessment about what it would take to fix my car. The entire team is professional, friendly, fair and above all, they truly want to help. I was thoroughly impressed and I definitely encourage others to try them out. You won't be disappointed. read more

Fantastic service! I have felt when they have fixed my car that the repairs were done right! They offer excellent advice as to what I may need in the future so they will be no surprises. I will keep going back and give them my business! read more

These guys are awesome!!! I had a flat tire and I wasn't sure where I really needed to go get the flat tire fixed and I happened to drive there in the evening around closing time. I met Greg and he graciously offered to fix the tire for me right away. They fixed my tire in a minute and even swapped the tires for me without any charge! The best part is that they specialize in European cars! Having just moved to Mountain View, it's good to know that I don't need to go very far if I have any car trouble. read more

I do most of my own auto repairs, but obviously don't have equipment to evacuate an AC system. Based on the Yelp reviews, I brought my 20+ year old car in to fix the Air Conditioning. Manny let me look over his shoulder and patiently answered my questions while he evacuated/tested/recharged the R12 Freon. Other places tried to talk me into switching to R134 (at higher cost). But since the car was not designed for R134 it will leak much faster... Based on my experience, I would expect to get a good repair at a fair price with great service. This is a small shop, and the floors are definitely not waxed like the Lexus repair bays! But the guys that own the place also run it. It shows! read more

List of events 1, Brought my car (Mercedes) in because it was running a little hot (summer of 2012) 2, picked car up, running fine, but there is a rattle, I took it back 3, Manny told me it was my transmission (the new transmission I installed 3,000 miles ago) 4, My transmission got looked at, it was fine, rattle continued, I took it back (second trip) 5. this time Manny could not find anything and said he had to charge me diagnostic time, I said "no" 6, rattle gets worse, I finally start looking under the hood myself for what I can find. 7, I find that the fan blade was striking the front of the engine (where my distributor cap was). The fan was installed incorrectly and was too close. I take it back (third trip) 8, Manny says I need a new mount for the fan assembly, it will cost me $400 (with his special discount for all my trouble) I call a random local shop and they say the part with installation is $350 (no discount) 9, I refuse to let Manny fix my car and tell him to put it outside with the key locked inside, I would pick it up later that evening after work. 10,***I find my car (Mercedes) parked on El Camino in front of their shop (instead of in their empty parking lot), locked, with the Key Sitting ON The Passenger Seat, in plain view of everyone walking by. (flip key for that matter with the key flipped out) It could not scream "steal me" any louder. And... -when I picked it up, the car never rattled again -I never got the part fixed -meaning, it did not need to be fixed -the assembly just had to be put together correctly. Awful experience: Sets the bar for mechanics who don't back up their work and fix anything if they think you are mechanically ignorant. Lucky for me, before I turned spanish major in college, I worked on cars for 5 years... if you choose this shop, good luck read more

I had my car towed into Mountain View Radiator somewhat over a year ago. At the time, I thought it was going to be a somewhat straight forward repair, and so I decided on the shop based on their AAA rating. The repair turned out to be a major repair ... the kind that makes you feel like all of the blood in your body has been drained from your body. We won't go into the details here. But upon recovering from the initial shock, I went through every aspect of the repair with Manny to really understand the situation, and Manny took me through the process so I could understand the situation and make a sound decision (keeping or not keeping the car.) After the repair was completed, I returned a couple of times to have the engine looked at. I was pleased with how the team seemed to take the time to do things right. After less than a year, one of the parts that had been replaced failed and left me stranded on the road. As anyone that has ever been stranded on the freeway knows, this can be very upsetting. When you are many miles from home, it is even more upsetting. I called Manny the next morning and explained what had happened. Manny informed me of what steps to take to have a local mechanic look at the problem to verify what condition the car war is, and upon the mechanic providing feedback, Manny had actually already sent a Tow truck to pick up the car (from central CA) for return to the garage. Long story short ... Manny and the crew turned a very bad situation into a situation where virtually all repairs and towing charges were covered by the repair warranty, with my additional out of pocket expenses being essentially only for fluids. While I was upset initially at having been stranded, I was very relieved that the failure traced back to a part that was under warranty and not to the workmanship of the shop. The fact that the shop took care of virtually all expenses connected to not just the repair but the tow, as well as their diligence to respond as quickly as possible, really impressed me. From my analysis, the shop's prices are in line with their competition ... auto repair always seems very expensive. But what really sets this shop apart is their commitment to do whatever it takes to make it right and to complete a quality repair ... and to back up their work. This is all to rare in business today, and this is the reason I created a Yelp account tonight so I could give the shop a (somewhat overdue and perhaps too long) glowing review to recognize their commitment to excellence. read more