We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Joel and Matt came by to look at my basement wall, where I feared there was mold. They explained to…read moreme that it was lime efflorescence from the concrete foundation and not mold, restoring my peace of mind. They also looked at my basement bathroom, where there is probably mold growing under the tile - a problem I hadn't been aware of. They made recommendations for how I could address it. I fortunately don't need their remediation services right now, but if I ever do, I'll certainly keep this company in mind to do the work. I appreciated their friendliness, professionalism, and patience.

Just moved to Pierce county. On my house inspection was told that I had vermin in my crawl space…read more Immediately started calling around. Insullation Co. was the First place I called. Then I called three other companies the prices were all over the place. Really felt like this company explained everything to me clearly and was more thorough. From the sales man to the three guys working on my house were really nice and respectful people. I give it a 10! Thank you

Not recommended! I hired Insulation Co to work on the attic of my rental property less than 2 month…read moreago. Unfortunately, once new tenants moved in and began using the space, we discovered that the bedroom outlets were no longer functioning. When I contacted the owner to ask if a wire might have been accidentally disconnected during the attic work, he refused to come by to inspect the situation. He argued that I should have reported the issue within two weeks, despite the fact that the unit was vacant and only recently occupied. Rather than offering to troubleshoot or verify their work, the owner was argumentative and dismissed the concern entirely. He also claimed I have no proof his team caused the damage and told me I would need to hire an electrician to prove it. I am disappointed in the lack of accountability and professional courtesy, and I would suggest looking elsewhere for a contractor who stands behind their labor.

This is a bunch of marketing malarkey. They did not start when they said they would. We signed a…read morecontract that stated cleaned and sanitized. When I saw the final result, it was not clean. There was still food in the refrigerator, stains on sinks and tub. When I questioned the definition of clean the billing lady who wanted payment said--well it's cleaner. They promised pictures as the job progressed. Pictures were sent after I complained and there is NO evidence of sanitization. DO NOT use this service.

Not that another five star review is needed here, but I was amazed by the level of service we…read morereceived. We had a complex situation, and Bob, the owner, came out to check it out himself, and spent quite a bit of time talking it through with us. The work was done extremely well, with a very prompt no questions asked return visit to address a minor issue.

Absolute lifesavers! Signature Restoration LLC deserves every one of these five stars…read more We had a true homeowner nightmare--a burst pipe in kitchen. We live in Everett, here in Snohomish County. I called Signature Restoration in a panic, and their 24/7 emergency service was immediate and professional. Andrew arrived quickly and took charge of the crisis. He walked us through the entire process, starting with the necessary mitigation (all the water extraction and technical structural drying). What truly sets this company apart is that Andrew and the team didn't just dry it out and leave; they handled the entire job! They performed the complete repair and restoration of the damaged areas, leaving the space looking immaculate--honestly, better than it looked before the flood. If you are in the King County or Snohomish area and need a company you can trust for prompt, full-service Water Damage Restoration, look no further. Highly, highly recommend Andrew and the experts at Signature Restoration LLC.

We had a water leak back in December 2022. After our first contractor fell through, i reached out…read moreto Signature Restoration. Andrew was able to come out the next day and put together the estimate quickly! This wasn't a simple job as the water damage was in multiple rooms and closets. Andrew and his crew worked diligently and made the place look amazing! He's a hard worker and even made sure the insurance gave us back the money they said they would. I'm very thankful for him and highly recommend his company! Thank you Andrew!

These guys did awesome job for my home. I would highly recommend them and hire them again if I ever…read moreneed another project.

From the owner: We provide reliable, efficient and professional damage restoration services whether its water,…read morefire, mold or reconstruction working with you or directly with your insurance. Our commitment to quality and customer satisfaction ensures that our clients receive the best care during their most difficult times.

Great people! Great workers! Good quality, glad l went on line and found this company!read more

We were so lucky to have Rainbow as our contractor picked by our insurance. We had a major accident…read morewith severe damage to garage and kitchen with flooding. It was very stressful and Mile and his crew helped us through the first few days of damage control. Robert, Jeff and Ben worked really hard to clean things up and to get moisture out of the house and crawl space. I rarely see any company in the construction and repair business so efficient and dedicated , and we are eternally grateful for their help and professionalism.

Taking off a star due to the price as they are expensive! But those who complain must consider they…read moreare an emergency service (an ambulance for your toilet). They showed up within 30 minutes of our call, augered out the line - no success at 75ft but felt something at 15 ft. Another member showed up later and attempted a scope but got stuck at 12-15 ft. and marked a spot in my driveway. Total cost: nearly $600 I dug up the pipe on my own and found that somebody had used a y-shaped connector, "sealing" one end of the Y with a paver (either recklessly or cluelessly) causing roots to invade the line. 2 days later (within SLA) another member came out and replaced the section of line and Y-connector with some PVC and rubber gaskets. Later, another member came, scoped the line and pressure blasted it clean. Total cost: $3300. About 4K for 3-4 hours' work, some materials (pipe and connectors), and the specialized equipment (scope, auger, saw). They were on time, communicated well/transparently, and got the job done thoroughly. I've had other plumbers show up on a motorcycle with a small toolbox and street clothes. Also, I've had independent contractors fail to show at all. The Roto-Rooter folks are timely professionals who get the job done in the worst (sewer) situations. Had I tried DIYing this, I'm not confident the outcome would have been worth the money saved.

Jessica, did a good job unclogging my sink. Sorry about the bird shattered your windshield on the…read moreway here, hope the company will pay you in full. Thank You Jess Nelson

After a major leak from an upstairs bathroom pipe caused significant damage behind my kitchen wall,…read moreI'm incredibly grateful I chose Poseidon Restoration. From the start, they stood out as trustworthy, responsive, and highly professional, everything I didn't get from other companies I initially contacted. General Manager Jakob was outstanding, communicative, knowledgeable, and reassuring throughout a stressful process. He took the time to explain everything clearly and always responded quickly to my questions. The crew, Dwayne and Kyle, were equally impressive. They were punctual, respectful, and extremely careful in their work. They contained the demo area perfectly, which was especially important with a small child at home, maintained excellent air quality, and were very intentional about minimizing damage. Everything, from cabinetry to countertops, was handled with care, and the workspace was kept as clean as possible. Their attention to detail, professionalism, and genuine care made a difficult situation much easier. I highly recommend Poseidon Restoration. Jakob, Dwayne, and Kyle were fantastic.

Poseidon handled my bathroom rebuild, due to a water leak, from start to finish. Quick and…read moreefficient, great work and communicative managers. Highly recommend this team.

Ivan, Jesus and Brandon were amazing from start to finish. We had moisture enter the house due to a…read moreroof leak, and these guys were professional and thorough throughout the entire remediation process. Jesus and Brandon were respectful of the space -- for example, when they had to take down some heavy closet doors and lean them against a wall, they put a cloth between the doors and the wall so as not to scratch the wall. They suggested fixes that in my mind went above and beyond, such as putting a layer of primer on the sheathing to help it resist moisture, should my roof leak again in the future. Hopefully I'll never need them again in the future, but if I do, they'll be the ones I call first.

We had Robinson come over for an estimate/inspection after we had a toilet overflow that leaked…read moreonto the floor below. After that experience, I question both the company's substantive knowledge and their ethics. First, they used some pressuring tactics to try to get me to sign on for their services right away. They urged me to make a homeowners insurance claim right away, saying that the work would surely be more than my $5k deductible. I asked what if we just took some remediation efforts without a claim, and they said just having a dehumidifier and fan in here for several days would already run $3k so I might as well file the claim. They otherwise would not offer an actual estimate for anything. The next day when they reached out to follow up, I said I didn't think it was worth it to file a claim and be out $5k. They then miraculously said they could do remediation for $2-$3k without a claim. I also had them look at another area of the house where we had some mystery water but was now visibly dry. I thought it came from outside rain. The technician said we had a leak and needed a plumber. I got a plumber in later who removed dry wall to look for the leak. There wasn't one. The plumber seemed really trustworthy and replaced a part just in case and was not $$$. But seemed to badly reflect on Robinson.