This is a tepanyaki restaurant. Courtyard guests get a daily coupon, for which it's adequate. Food: B-. For the price and hotel guests, it's adequate. I would think that's 90% of its customer makeup. I would avoid sushi. Service: B. OK. Equivalent to what you would get at Chinese restaurants. Nothing personal. Not particularly cordial. Just gets the job done. Ambience: C-. A old joint. Need some serious renovation and equipment update / repair. Rusted grills, old carpets. read more

The skewers were good. Dumplings were meh. Not much flavor. Not a fan of how they automatically add tip to the bill. Of course I'm going to tip, but don't like the automatic add. read more

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Fairly busy on a Thursday night with groups waiting but we got seated right away because only 2 of us and we didn't need a hibachi table. That of course limited our choices but ok Sushi was good. Not good enough to justify the higher than normal price but good. The voucher since we're hotel guests helped offset that but we almost gave that away by tipping 20% on top of the 18% they'd automatically tacked on. Not used to that for a party of 2! Waitress was super busy but also super helpful and friendly. read more

Went here on my Birthday , Sat at a table with 3 others , 1 was also celebrating their birthday, food was great, had filet and shrimp and fried rice.Teppanyaki chef was entertaining and funny and drinks were delicious ! Thank you for making my birthday special!Great atmosphere for a birthday celebration read more

Bisuteki Japanese Steak House - Tokyo Sunrise - Japanese Near Me - Cambridge, Massachusetts

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I'm very glad the hotel gave me a voucher to use here so I didn't have to pay. I was asked what I wanted the second I sat down. I asked for a couple more minutes to actually look at the menu and I was given maybe 1 more minute before the waiter came back. I went with the steak and scallop teriyaki. The scallops were actually pretty good, the best part of the meal. The steak was fine, needed seasoning. The vegetables were cold and bland. The only seasoning anywhere was the overly sweet teriyaki sauce. The miso soup was also fine but that's hard to mess up. The salad was basically a big wedge of lettuce that was hard to eat without a knife, it would've been nice if they'd at least cut it up. I'm sure there are much better restaurants in the area. read more

Bisuteki Japanese Steak House - Soup and salad - Japanese Near Me - Cambridge, Massachusetts

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Absolutely amazing food and service. Feeling for the poor waitstaff that have to deal with the awful customers- because everything was so great. No need to act like that in any establishment, be polite and kind to the people working and around you. So happy because I thought there was no hibachi in Boston but this place gave us exactly what we wanted. read more

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I will absolutely never ever come back to this place!!! The staff and service was some of the worst I have ever experienced. Their attitude from the beginning was disgusting. They were upset because we were waiting for a few more guests, we had a party of 20 and were waiting for 4. She demanded that they better arrive. Then proceeded to say okay you have to oder now and pre order for the other guests In order to be served! We did, and even still they were extremely rude and rushed us the whole time. It was a very unpleasant experience to say the least. One waiter was soooo stressed about the order she started yelling that she was confused about the order. There was only one very nice server (lady with very short hair ), she saved this review. Or else would have been 0 stars. Food was overpriced , bland. And they charge extra for rice. It's not included in Habachi price. Save ur money to not come to a place with such horrible service! read more

The sushi was alright, fun experience for a family or a large group and it's in a hotel. Service was good, but not my favorite place in town. read more

Bisuteki Japanese Steak House - Sushi - Japanese Near Me - Cambridge, Massachusetts

One of the few places in Boston for hibachi. The show was entertaining and funnier than expected, and the food was actually not bad. Generous portion at a reasonable price. When in the mood for hibachi, this will be our place. Of note- the bathroom is within the hotel itself, rather than in the restaurant. read more

So, you don't come here for the food, it's definitely for the experience. I didn't realize that Boston had only a handful of hibachi spots and this seems to be the main one. It's inside a hotel, plenty of parking which is free if you validate at the front desk. We came on a Sunday and it was full of families with young kids, I quickly realized it was because kids eat hibachi free on Sundays with the purchase of an adult hibachi meal. That's a pretty good deal. All portions, including the kid's size are generous. The food is just ok, but again that's not why you're there. The servers were kind and accommodating, also very efficient. Our hibachi grill master, was ok, he did a couple of fun tricks, but I noticed that some of the others had more flare. We asked them for a birthday dessert for one of our kids and they happily obliged even playing a birthday song over the sound system. This is not where you go if you want an outstanding meal, but it was fun, the kids had a great time, and was fairly priced. read more

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Nightmare. Booked for valentines and they overbooked. Waited 45 minutes n and still could not sit us. Poorly managed.

Not too bad for basic hibachi. I will say the portions are HUGE, so you definitely get what you pay for. The food is mediocre. It's not bad but it's not great either. read more

Great food, service and a pleasant atmosphere. It's a great place to go with a couple of friends as the hibachi cooking surface is on a table that seats 6 people. read more

The dinner itself was OK. However, what was extremely off-putting was that one of the staff members was aggressively snorting to clear his nose and throat, making an awful noise consistently throughout my meal. In the restaurant business, it should be a basic standard not to behave like this around customers. It was so disruptive that at one point I honestly wondered if I was being pranked and a camera was filming my reaction--but unfortunately, this was real life. read more

I had just moved my daughter into an apartment nearby and we found Bisuteki on this app and took a chance. The service was very good. Our server checked in with us several times. The sushi was excellent. Tekka maki, Unagi-Avo, and the Shrimp Tempura maki were all highlights. The only possible thing I could be critical of was the booth that we sat in, it felt like it was falling apart. We will definitely be back. read more

Service was awful, and after collecting the bill the waitress came back and demand a higher tip (after we already left one), and refused to give our card back until we revised the tip to be higher. Incredibly rude and manipulative! read more

Possibly the worst waitress ever had in my life. Asked for water and she said how many and then yelled it across the room other things happen that I don't want to mention and then when I gave a $5 She chased me down the hallway asking what it was and I said it was $5, pretty pathetic. read more

Honestly what you'd expect given the previous reviews and the fact that this is in a random hotel along Memorial Drive. The service was okay at best - the hostess was very inattentive and the servers weren't the most attentive. Our sushi roll and soups came out in a reasonable time which was nice. The ambiance felt relatively clean, however I will say thatrhe floor was sticky in the lobby of the hotel which you need to cross to get to the bathroom. Very strange. The chef was entertaining enough and did their best I think, but the show wasn't inspiring or anything. They had a normal hibachi show with shooting food in people's mouth and the onion fire which was overall not bad to see. The food that came out at the end wasn't spectacular either, just mediocre in flavor and portion. Overall, I went in with relatively low expectations and this place met them. Not a bad meal or experience, just not the greatest and there's likely better places to spend this amount of money. read more

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I came here for my birthday and I have to say, I was not at all impressed. The chef maybe said 2 words to us the whole time, when I asked him what is name was he said "cook" and then just started cooking. There was no "show" element, they did not even do the volcano or the train...no flipping of the shrimp into the hats, nothing. I've also never been to a hibachi where you have to pay extra for fried rice. Also, as it was a birthday I expected them to sing happy birthday (as they did for other tables) and they would not do that. The food was okay, the filet was very tender, but not worth the price or coming back to. The only good thing I can say is that they had free parking and the frozen tiki drinks were good, read more

Always have a good meal here. The dinner itself is ofc super entertaining and fun and the food is great too. There was a bit of a wait even though we had a reservation but it was okay. This place is definitely my go to hibachi spot. read more

Bisuteki Japanese Steak House - Chicken Teriyaki hibachi - Japanese Near Me - Cambridge, Massachusetts

We got udon stir fry and udon soup and sat at the sushi bar. The food was good. The service was fine. The hibachi looked tasty and fun and the prices are reasonable. The sushi chef didn't get any orders the whole time we were there, and he stood behind the sushi bar watching videos with the sound on until his battery ran out. Overall, it was nice to have good food right downstairs in our hotel, especially since it's the only restaurant available within a mile. read more

Bisuteki Japanese Steak House - Vegetable udon stir fry - Japanese Near Me - Cambridge, Massachusetts

Made a reservation for Sunday evening for a small group of us to celebrate my son's birthday. Arrived and it was a mad house. They had no record of some of the reservations of people in the line. They had my reservation (made on opentable), but had no place for us. We waited a half hour with no information being given as to when a table might be ready, even though I asked a couple times politely for an update. People kept coming and all just stood in line. If they are going to accept reservations, then they need a system for handling them which they obviously don't. We finally just left and found a different restaurant. Unfortunate waste of time. read more

I planned a staff outing for hibachi here for about 10 people and we had a great time! Going into it I was nervous because of the reviews, but it went really well. The food was delicious, all of our plates were cleared. The hibachi chef was doing all sorts of crazy tricks he was super cool. All of our parking was validated by the hotel! The staff was attentive and kind, and the food was cheap. Overall we were all very happy with our experience and were surprised at the bad reviews!! read more

Very good food and decent prices. Service was nice and pretty fast. There was also a bar area seating if you didn't want the full hibachi experience. read more

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Food was delicious and the portions were perfect. Mai Tai was good and free parking with validation from the hotel. Definitely worth it.

Excellent service and food. I had the steak teriyaki, miso soup, and a salad and it was all delicious. The server was very attentive and the food came out very quickly. I'd definitely go again! read more

Do not come here. Quality of food for the price and service are both not worth it. Came here for dinner on a Monday night and the service was questionable. The waitress only took half of an order for one of the people in my party and was gone for a while to then bring out that half order. I ordered two special maki rolls (dragon and spider) and they were decent. The chef cooking our hibachi didn't give everyone an equal portion of whatever they ordered, as in someone in my party received no steak, no shrimp, barely any fried rice, and no veggies. When we told the chef he skipped someone, the chef seemed annoyed and honestly, looked like he did not want to be there. He put on half a show with the fire and eggs and really just called it a day. Food overall was average and for the price we paid, we will definitely not come back. read more

Bisuteki Japanese Steak House - Dragon Maki and Spider Maki - Japanese Near Me - Cambridge, Massachusetts

Come with the right attitude for a fun show, as they cook the food, squirt sake in your mouth, and generally perform a fun time

Came here because we wanted to do a hibachi and this one was the closest to our home. Overall, very "meh." Service was fine and most items came out quickly. The chef couldn't have been less interested in putting on any sort of show, though, and the food was just okay. Steak was good, chicken and calamari were mediocre. Likely wouldn't come back. read more

Food was fair, free meal on your birthday! Service was beyond poor, she clearly wanted to rush us out. I said something about her attitude and she asked what she did, you made us feel hurried. There were small flies flying around and clear evidence of mice or rats, a lot of chewed wood piled along the bottom of the back wall. Sadly the one in Revere is gone, it was so superior to Cambridge. read more

Wow. For hotel food this was surprisingly good and affordable. Why the leave the hotel if you can just order and get the food on the first floor and add it to your hotel room. My order was made really fast. The sushi was fresh and the noodles were tasty. I ordered the salmon, eel, and ikura nigiri, and also a yaki udon. Great choices from the google reviews. See pics for proof! read more

Bisuteki Japanese Steak House - Yaki udon - Japanese Near Me - Cambridge, Massachusetts

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I hadn't gone to a teppanyaki place in a long time. Came here for my cousins birthday for lunch and I thought it was A fun experience. They had some lunch specials, so I ordered the filet mignot. The beef was surprisingly cooked pretty well. And the fried rice was well seasoned. Overall good experience! read more

Bisuteki Japanese Steak House - a woman sitting at a table with a plate of food - Japanese Near Me - Cambridge, Massachusetts

I've been coming here for over 40 years. Though it has gotten very pricy and the menu changed slightly over the years, we love the food and usually the service. The entertainment quality by the chefs is not as it used to be (except one great chef). I went there last night with my children and grandchildren. I spent almost $400 for 5 people. The waitresses are, for the most part, very good. Some have been there a while and recognize me and my family. After our meal we packed our leftovers while waiting for dessert. my granddaughters dessert took longer--which was fine. we then pd the bill while waiting for my granddaughter to finish. A few minutes after she got her dessert a man, seemed like a mgr, came by our table asking us to leave because they were very busy. I made sure my granddaughter was finished before we left. But in all my years going I've never been asked to leave because they were busy. We didn't dilly-dally; if my granddaughter's dessert came out with the other desserts, we would have left sooner. The manager was very rude. He needs a lesson in providing good customer service. It will be a while before I decide to go back there. read more

As a Japanese person I was very sad. This is one of the only places that does teppanyaki anywhere in Boston. But I wouldn't consider this Asian food, they didn't even give us chopsticks. The teriyaki(?) sauce was off.... plus the dipping sauces were not good. An additional $3 for fried rice, teppanyaki should always include fried rice. Finally, the service. We barely had our waters refilled and they took 20 minutes to bring us our check after we finished eating. read more

I haven't been here in so many years. I brought my husband, our 3 children, my oldest daughter's husband and their 2 young sons. We had the best time. The staff was amazing, the hibachi chef was outstanding and our meal was plentiful and delicious. read more

They don't use their online reservation system. Instead you get there and there is a huge line to walk up to tell the host that you have a reservation but she just writes your name on a list and does first come first serve. People who had 7:30 reservations weren't being seated u til 8:15/8:30. Food not worth the trouble. read more

Awful staffs with serious attitude, food quality is Okay but very high price , unlike other Tapenyaki restaurants, fry rice and noodles are not included in the meal , unprofessional behaviour of the waitress expect big tip , I was still eating she start collecting our plate , explain to her we are still eating, very impolite and rude , she won't stop taking our plate and arguing with us , I generally give 20% tip for an ordinary service , the bill was $185.00 , tip $25.00 she demanded more tip . I told her the service was not there , it's was very unpleasant diner at this awful place . From the front person to the cook , everyone carry an angry face ..I will never return read more

When you say the hours are NOON-10pm and I walk in at 9:37pm, don't tell me you're closed! I'm a guest at the connected Courtyard Marriott Hotel and I was given a $32 voucher to use in this Restaurant or the breakfast Bistro. Being that I'm a private driver who will check at "1am" I purposely set an alarm to wake up at 9pm so I could run down and grab some food to go before 10pm. I walked in and the two ladies were wiping counters and saying, "Sorry we're closed!" I point to the clock on the wall that says 9:37 and ask why? They look at each other and say "Oh, last table at 9:30!" That's some bad customer service right there and I'll never bother to eat there or stay in this hotel again! Thanks for nothing! read more

I never write reviews but the experience and the food at this place was so bad that I felt compelled to share it so nobody else has to waste money and time. We were in Cambridge visiting colleges and staying at a Marriott Courtyard in an area with limited dining options. Unlike most Marriott's which offer a restaurant/bar option run by the hotel, this restaurant rents space from the property and is the only non-breakfast place to eat onsite. One night we got back too late to head out for another option so we went across the lobby to Bisuteki for dinner despite the series of negative reviews we saw on Yelp. Once again, Yelp doesn't lie! To start off, the overall ambiance is flat out dour. Think outdated bar decor and furniture. Multiple members of a stunningly lifeless staff were hanging around near the entrance. Not one of them greeted us beyond a "where do you want to sit?" Not one of them looked happy. Because there was nobody else in the place and she apparently had nothing else to do, our waitress came over as we sat down and took our drink order. My $9 Sapporo Silver Can beer was delivered nearly at room temperature. My son's $2.50 Coke was in a small glass packed with ice leaving him with about three sips worth of actual soda. We should have left at that point but hunger is a powerful thing... Before I go on, let me state that both my son and I are Japanese food fans and eat the cuisine regularly so our thoughts on this meal came from a solid knowledge base. I ordered the $30 Deluxe Sushi Dinner and my son had the $27 Grilled Teriyaki Steak. Both were awful - literally the worst Japanese food of any kind that we have ever had. There is simply no other way to say this. My 10-piece sushi dinner was worse than pre-packaged supermarket nigiri served past its expiration date. The pieces were paper thin, dry, chewy and tasteless - everything you don't want from sushi. The miso soup that came with the meal was diluted and lukewarm. It was like drinking warm, cloudy salt water. The accompanying salad had been pre-made and came with a lump of dressing that had congealed. I could not discern exactly what the dressing was upon taste. A small bowl of white rice was also included, My son suffered through the same weak miso soup but left his salad untouched after seeing my reaction to it. The steak was the saddest piece of meat I've ever seen in a restaurant. This small piece of sliced beef sat in the middle of a circle of wilted, super soft steamed vegetables. The steak came drowned in a cloying and lukewarm Teriyaki sauce. The sauce so overwhelmed the steak that there was no actual steak taste. It was like chewing sauce that had hardened into a meat-like texture. As bad as the food was, the overall attitude and vibe of our server was worse. We asked for chop sticks for my son and she tossed them at us across the table as she walked by. When the check arrived, it was literally dropped on the table. There was no "how was your meal?" (a question I would have welcomed) or "would you like anything else?" I guess she must have known the answer to both of those questions in advance so why ask. I consider myself a good tipper but nothing here warranted a tip so none was left. Given the subterranean caliber of the food and unpleasant combination of surliness and lack of effort put forth by the staff, the only other thing I can say is summed up in four words: Do. Not. Come. Here. read more

I'm not a fan of hibachi dining. Noise, throwing food and generally feeling as if you're making your chef dance. It's everything I don't like about eating. Fortunately, Bisuteki has regular dining at tables and they also have some seating by the sushi bar. Dining with a colleague, we did the table thing and we were both happy. I decided to split my meal with a plate of soba noodles and a sushi roll. The noodles were served piping hot and nicely grilled with the chicken fully cooked and vegetables still crunchy. Ideal. The Rainbow Roll was tasty and fresh enough. Service was good and the restaurant is nice. As long as you don't mind the occasional flash of a fire at one of the hibachi grills and the folks sitting at that table shouting and clapping. Hey, that's what they do here. [Review 9861 overall, 1439 of 2018.] read more

Bisuteki Japanese Steak House - Bisuteki Japanese Steak House, Cambridge, MA - Japanese Near Me - Cambridge, Massachusetts

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