This was my first experience here! I have gotten Brazilians at other places but saw the high…read morereviews and decided to check this place out! For reference, I am 5'7 250 lbs and this place did the job! When I walked in, I was great right away by the most lovely woman! She was super friendly! I had a seat and waited my turn. There is a bathroom through the first glass door, just ask the receptionist! The woman who did my wax did not introduce herself but she was nice. We walked into the room and she told me to get undressed from the waist down. Other places I have gone, step out of the room and then come back. So this felt a little weird getting undressed in front of her, but she's going to wax my lady bits sooooo I guess who cares? Hahaha She also asked if I had gotten a Brazilian before and asked where. When I told her she said kind of judgy "oh well I've never heard of them." That place is also highly rated! But I decided to try a new, since this is closer to my home. The wax was a bit too warm for my liking but did not burn. You can tell they do these all day because it went quick! From the time I went back to the time I was done with a full Brazilian plus butt strips- about 10 minutes! When I got home, I noticed there was a little wax that had been left behind, nothing I couldn't take care of. The price was also a little more than I am used to. They do have "packages" you can purchase though to make it a bit cheaper. Overall, I would use their services again. They have many services. Definitely worth checking out.

I booked two services coming here, full face and full legs. It was my first time getting waxed…read morebesides my eyebrows, so I was a little nervous. Danielle did a great job talking to me and making me feel comfortable. She talked me through everything and clarified what I wanted taken off of my eyebrows and sideburns. It was a great experience overall! The person at the front desk was very helpful as well. I will definitely be returning here to get more services done!

I just had my first wax at wax the city, and I could not possibly have been more impressed. I have…read morebeen getting Brazilian waxes for the past 12 years, but this was by far the least painful and all around pleasant. I saw Lola, and she was very skilled, professional, and so nice. Wax the city also offers 50% off your first service and they have a frequent buyer program if you get waxed regularly. I will definitely be going back!

It is really hard to find black aestheticians in Minnesota and this location fired the only black…read morewoman there! Highly disappointed and also ticked off because calling them during business hours is a bust! I've called several times to cancel my membership and they don't even answer the phone. I do not recommend this place at all, women of color - find somewhere else to go because this place ain't it!

The studio is very clean and is easy to find inside of Phenix Salon Suites. The employee was…read morefriendly and made me feel comfortable while doing a Brazilian, legs, and underarm wax. It was very easy to book an appointment and they have great business hours. I noticed when I got home I had several brown spots which I thought was bruising on my legs but realized it was wax and I was able to scrub it off in the shower. I noticed that there were still hairs in my underarms and bikini area, almost all of which were long so that's puzzling. There were a few dried wax spots in my intergluteal cleft that I had to pull off in the shower which was uncomfortable. The studio is new and they just opened in August. With time likely they will get better.

patty was amazing! so kind and friendly, very through and always checking in to make sure i was…read moreokay and not hurting. i had a great experience, i would definitely recommend patty.

I first went into this salon, on recommendation from a curly friend, and I loved it! The cut and…read morecolor were exactly what I wanted. During covid it was hard to get in so I decided to treat myself to eyelash extensions.... I am so happy that I did! Emma is an artist! I've had a fill since I first got them but the lashes were still looking so great that a friend of mine (who I hadn't seen since I got the lashes) exclaimed how beautiful they were and I was going to get a fill the next day. I highly recommend!

The experience was OK - much less than what I expected for a $150 curly cut. I had an appointment…read morewith Justyne who is supposed to be the top stylist outside of the owner. I saw great reviews on her but after doing a very quick, normal haircut (she did not cut the curls individually) she rushed through a wash, quick condition, rinse and style. She seemed very rushed and distracted and had me out of there after about 40 minutes. I asked questions along the way and got quick, short answers. I've learned a LOT more about curly hair from internet research. I will not be back again. The extra star is for the very friendly and courteous receptionist and because the cut seems fine although I just got home so we'll see.

Robin is wonderful!! I was real nervous about my first time Juvaderm and Botox and she really put…read moremy mind at ease. She didn't try to sell anything. She just made some suggestions and I ended up paying less than I originally expected. She did a wonderful job and I look forward to seeing her again in 3 months. Thanks again, Irene Hinderliter

Had my first hydrafacial with Ana today!! Such a lovely pampering experience! Before I came in for…read moremy appointment there were quite a few forms I had to fill out but it gave her a ton of great info to help recommend the best treatment for me and so she could understand my hopes, desires, and goals for the treatment. I had heard a lot of rave reviews about hydrafacials from friends and colleagues so wanted to try it and this was the best rated location closest to me. I was not disappointed! The experience was so much fun, so relaxing, and I loved that the bed/chair? Was heated! The extraction part was a bit painful but I think it's cause I've never had such a deep clean facial, super excited to come back again in 6 weeks again see the results in a few days!

They were able to squeeze me in last minute, and I'm so glad they did! I got a great haircut from…read moreEvelyn. She was so sweet and made sure that it was exactly what I wanted.

I scheduled a haircut with Ashley after learning my current stylist will no longer be doing…read morehaircuts. We talked through what I wanted and she nailed it! I'm so happy with how it turned out and the overall atmosphere of the salon. I'll definitely be coming back for cuts and color.

I am so please with the service, environment, and overall experience with Woodhouse Spa in Maple…read moreGrove. I can't recommend Callen enough as she was sweet, reassuring, and comfortable. I will be back and have already ordered one for my mom!

Absolutely terrible experience. I would not recommend this place to anyone. if i could give 0 stars…read morei would. I walked into this establishment feeling completely fine and left in significant pain. The experience was honestly shocking from start to finish. The woman who provided my service barely spoke to me or communicated with me at all, which made the entire experience feel extremely uncomfortable and unprofessional. There was no effort to check in with me, make sure I was comfortable, or ask how the pressure felt. What makes this even more frustrating is that I was charged a significant amount of money for a service that was NOT what was advertised on the website. I specifically booked based on the description of the massage and what was supposed to be included, and what I received did not match what I paid for. If I'm paying that much money, I expect to actually receive the service that was advertised. I went in expecting to leave feeling relaxed and taken care of. Instead, I left sore, uncomfortable, and in so much pain that I had to book another appointment somewhere else just to get proper care for the pain this experience left me with. That alone says everything about how dissatisfied I am. I genuinely regret spending my money here. The lack of communication, the quality of the service, the fact that I did not receive what was advertised, and the pain I was left in made this one of the worst experiences I've had at a massage establishment. I am extremely disappointed and would like a full refund. I paid for a specific service and did not receive what I was promised. I hope management takes this seriously because customers should not have to pay premium prices, receive something completely different from what was advertised, and then leave feeling worse than when they arrived. Save your money and go somewhere that actually values their customers and provides the service they advertise. I definitely will not be returning.

I've been going to this nail salon for almost four years. Everyone is friendly and professional. I…read morealways get compliments on my nails. I highly recommend this place.

I had a fabulous experience with Rose. I was a walk in requesting a pedicure. Picked my nail color,…read morechose the pearl pedicure package, chose a Bubble Tea for my beverage. Rose got to work. I believe she gave me the best foot & leg message ever! She even did some acupressure on my feet! Loved that. I felt bad that I was so ticklish when she used the electric buffer. I really liked the wax coverage component too. I'd definitely come back the next time I'm in the Maple Grove area. Loved the fancy squiggle lights too which gave it a modern fancy vibe.

I've been getting my waxing here for 15 years. Tried many other places that left bruising and…read morerashes. Not here... She's fast and efficient. I'm always bump free. I will never shave again.

Best waxing salon in the twin cities by far! Monica does such a thorough job and gives great advice…read morefor aftercare. Her serum works super well, would recommend to anyone!