Okay let me give you the settings. 6 adults 2 kids. Thursday night (Ravens vs.Steelers tnf). One 29 year old looking to have a nice family birthday outing. We arrive at 7:45, we're seated, don't get noticed until 8. After that we order our drinks. Another 10 minutes pass. I look around and see a decently crowded restaurant nothing overflowing and no line at the door. 8:15 and we're looking for a waiter to take our order and bring us drinks. Eventually the first guy comes back and takes our order and brings half of our drinks. Appetizers come out at 8:45. One "adult" in our party ordered a milk, still no milk. 9 o' clock approaches half of the meals come out. 9:15 comes and everyone has their meal now, except for Tim. Tim is now missing his milk, and his meal. The Ravens vs Steelers game is on and the Ravens are up 7-3. Time passes and we're watching the game and chatting on about Joey's birthday and what not. 9:30 Tim has no meal and the waiter hasn't revisited the table yet. The group starts to feel bad as some of us are half way through our meals or further. We flag down another waitress and ask her about his burger. (She actually becomes our waiter for a little bit.) She goes to kitchen and comes back stating "the burger is on the grill it'll be out soon". 9:45 Tim has no burger, and no milk. 10:00pm Tim has given up, doesn't want the burger, doesn't want his milk wants to pick up Mickey D's on the way home and sob. Some how we get a new waiter, from the other two, coming by and asking how we are doing. Again we restate Tim's burger hasn't come out. He claims "the burger is on the grill it'll be out soon". 10:20 The manager comes by and we mention the predicament. They immediately bring out a burger. Unfortunately, it's not the burger that he ordered, but Tim is starving at this point and would settle for garbage scraps. He eats the burger completely, restating that this is not what he ordered and that the burger is poorly made. The manager comes by, we express our concerns. At this point Tim is livid with the service he's received and claims he is never coming back to this BJ's. The manager takes over the table gives us our checks that we've been waiting on. Gives Tim a free meal and a $50 gift card. Tim attempts to decline the gift card because "I never want to come to BJ's again". The manager does a decent job handling the circumstance calming Tim down, not allowing any of the other waiters to interfere. Eventually Tim accepts the gift card, but gives it to the birthday boy because he refuses to step foot in this facility for the rest of his life. Alright, let's take a step back from the overall experience and focus on Kendrick. I ordered a specialty pizza and wings. Pizza was very mediocre, wings were alright but not worth the price. I would say the service was shit. Food is overpriced. But really I just felt bad for Tim. Don't visit here unless you want some Comcast quality customer service and food you'll regret eating. read more

Shrimp Scampi was terrible! Sauce was too watery, tasted like just butter and olive oil. Shrimp had tails attached. Also this trash cost $20!? Don't come here. Save your money. There are so many cheaper options that taste better. read more

I don't find anything particularly special about this place... though there were a lot of beers to choose from I'm not a beer drinker so I can't weigh in on that aspect. The mixed/specialty drinks over overpriced and mediocre at best.. Food portions are okay... don't go starving unless you plan to get an over priced appetizer.. I got the chicken Alfredo pasta chicken looked like pre packaged grill mate chicken and there wasn't even a lot of it.. the pasta was very dry which led it to be lacking it flavor.. there was barely any sauce on the noodles.. they clearly do not know about noodle to sauce ratio... I wouldn't chose to go to this place but if someone wanted to go I wouldn't tell them "omg no" ...I did eye hustling others plates, the burger and fries looked yummy.. maybe next time... read more

I love this place! I'm a regular, and have tried most everything on the menu.. It's all good. Top picks are the fish and chips, California chicken club and the chicken quinoa bowl. The pazookie dessert they have is yummy and the vanilla ice cream is also great. You can't go wrong with a waiter, they are all so friendly and very attentive. They have a loyalty program that will give you a free dessert, or 10 or 25 off a meal every now and then which is a nice surprise. Highly recommended this place! read more

Host staff refused to honor a call-in place on the wait list. Floor was dangerously slippery. Food was average at best. Although claiming to be a brew pub, bar staff was oblivious to the proper service and temperature for different beers. The beer may have been good, I'll never know because it was served at the tongue-numbing icy temps used to help you swill American beer. Cannot recommend. read more

Tried this place out tonight and it was delicious!! The wait staff were all super friendly and helpful with recommendations. We ordered zucchini straws, cheese curds, cherry chiplote glazed salmon, and since it was monday we got a large deep dish pizza (50% off). We also got a fight of 4 beers. Then we got 3 samplers of pizzookie!! Holy crap, SO delicious! We will deff be back. read more

Pleasant atmosphere, inviting wait staff, and overall excellent dining experience. Our waiter, Mark T., provided phenomenal service with a smile. 5/5 read more

Awesome food, very pleased with gluten free options. Though I did still get a little gluten poisoning

Best Kept Secret!! I tried this place for the first time today!! Service was good, food was amazing. Our waiter, Logan was very nice and friendly. He got our order correct and the food was piping hot! We got dessert to go; got home and tried it. Nothing short of amazing!! read more

Tried it last night. Boring menu ripped off from TGI Friday's, Ruby Tuesdays and similar places. The only thing their brown ale had in common with a good ale was the color. It truly was a lovely brown. No pool tables, no dart boards, no stage for live music nothing except a few small tvs. Its not much of a bar and its not much of a restaurant. What is it? read more

Go for Pizookie and only Pizookie. Also, don't go by the pictures in the menu. They can be misleading. That's the only thing I liked here. The food was not that great for the price. We ordered two chicken dishes and both were sub-par. The chicken wings were not even glazed properly. It was as if someone just dropped a few drops of garlic parmesan sauce on top of the wings. Was gravely disappointed. You would get a better tasting meal at Denny's I guess. Portion size are good though. read more

I had a great experience here! I always try to visit a BJ's when I can, since they support Cystic Fibrosis Foundation. So, it was a nice treat when I spotted a recently opened location in Frederick, while in town on business. I walked right into a clean, airy, modern restaurant, and was warmly greeted. There were a good number of people there at 6:00ish on a Wednesday night when I went, but I didn't have to wait for a table. My server was friendly and attentive. I went with the pepperoni pizza, which is always a hit. I noticed it wasn't deep dish, so it would've been helpful if the server had asked, since I incorrectly assumed it would automatically be a deep dish pizza. Womp womp womp. Still, it was delicious, and a pepperoni lover's dream! For dessert I went with their s'mores pazookie (butchering the spelling here), and it was literally one of the best desserts I've ever had in the almost (I said almost) three decades I've been living! Cookie baked in a personal size skillet, with ice cream, and s'mores fixins. Oh my, it was heaven. A portion of the sales from this dessert goes to Cystic Fibrosis Foundation so eat up folks! read more

BJ's Restaurant & Brewhouse - Dessert! - New American Near Me - Frederick, Maryland

I had to give this restaurant one star because zero stars was not an option. My food was good ... my server? Terrible.

I would love to give BJ's 4 stars, but I just can't. Our entrees were just OK, nothing special. However, I had a wonderful drink and the Pizookies are delicious! Our server was wonderful despite being on a long and busy shift, which we really appreciated. BJ's is a nice addition to Frederick and we know we'll stop in again. Just be careful, all those LED lights on the ceiling can be a distraction. read more

drove an hr away to come. Not so much for the food but for the pazookie. The food was okay. ordered a hamburger which was dry and had cold french fries. When my friends food came out she had no silverware and it took them about 5 minutes to bring some. Service and food was just okay read more

After having lunch at BJ's with two business associates, my attitude is as indifferent as the service we experienced. The noontime hostess took our name and brushed us off to the side with all the warmth of the cold post Christmas week weather. Once seated (a very short wait) our waiter (Mark T.) approached before we had settled in and asked for our drink and appetizer order. When we passed on an app, he asked for our lunch order...Again, we had not been in the booth for more than 45 seconds! I understand all about turning tables but give me a break. So we ordered and the food was delivered in short order and the server conducted the "auction:" "Who had the Cobb Salad? Scallops? So you must have the Fish Tacos then?" Then she left never to be seen again which was fine except we had no silverware. We flagged down our waiter who was gone for at least 3 minutes before we asked another staff member who was kind enough to deliver the utensils and napkins. Mark T. never returned to ask about our food. The food was OK (a 3-Star on the Yelp scale) as were the portion sizes while the soup was warm at best. The total experience was a "2" due to indifferent staff starting with the hostess and ending with our waiter's "hit and run" drop of the check without even the obligatory "have a nice day." Of course the check provided the so very handy calculation of a 15%,18% and 20% tip. It should have included the calculation for a 2% tip as that number would have been a closer representation of the day's service level. read more

Just went to BJ's for a family birthday dinner. When we asked for a table, the restaurant was pretty empty. It was 3:30 on a Sunday afternoon. The food was great and the service was outstanding for our large party at the beginning of our experience and then just kind of puttered out. We ended up weirdly looking around for our server A LOT. read more

This place is poppin! I have come here a few times since it's been open and the food and atmosphere are well done. The whole restaurant is huge! Lot's of room and comfortable seating areas, especially for big groups if you have them. On the weekends we had to wait a little while to be seated for dinner, but that's to be expected on a Saturday night. We just went to the bar and got a drink and waited for our table. Any place that has their own brewed beer is a plus for me, and gives me the opportunity to try something new. Their amber ale is my favorite. The first time I came here I had the Moroccan Spiced Salmon, very tasty! I loved the seasoning and sauce, it had a nice pop of flavor. I will say the desserts here are to die for! The pizookie trio is big enough for a few people to share, and you can try whichever pizookie you want! I would come here for the dessert alone. I've never had a bad time here, so hopefully that continues! read more

WORST RESTAURANT EVER! I ordered $80 worth of food and EVERY SINGLE ITEM was messed up! And how do they offer to correct it, refund me 1/2 my money or a gift card! I am 100% sure if my family and I were dining in this establishment, the manager wouldn't offer to refund me 1/2, I would bet he would take it back and correct! BUT... they don't care about their delivery clientele! Being as someone who worked in the restaurant business for many years, this place is a disgrace! I will repost this everyday until I'm satisfied. read more

We order a bunch of appetizer. The sampler appetizer is your standard flare nothing to brag about similar to any chains restaurant like TGIF. The ahi poke taste a little gummy and the crispy wanton doesn't taste or feel like a wanton skin it taste like very bland rice cracker. The shrimp wraps were ok you can taste all the ingredients listed on the menu minus the shrimp is not fresh. It taste like frozen pre cooked shrimp very gummy. We finally got our entrees my burger and fries were cold once the fries are cold especially is thinly slices they are no good. It taste like shredded cardboard, I liked my fries hot and crispy. I had better burger the fried jalapeño is heavily coated with batter very soggy and greasy not spicy at all. I don't taste the chipotle sauce or baja sauce, the lettuce and tomato were all wilted. Over all It was big messy plain cold burger. I would only go back to BJ for their crafted beers nothing else. read more

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I've only ever been to BJ's in Southern California (where I live) but I have to say, Logan is so friendly, knowledgeable, and courteous! He made our Frederick BJ's experience quite a treat for our friend Lindsay's birthday. Thank you Logan! read more

I really want to like this restaurant. I've been here a handful of times and the food is good and the lunch prices are decent. However, the food has been incredibly slow coming out of the kitchen the last few times we've visited. They also seem to be running out of items on the menu, one example being French fries. As much as my kids love coming for the pizookies, we just haven't been back because it's not worth the effort to entertain my children for so long. read more

Great food. I ordered the avocado egg rolls and the tuna salad. They were both very good! They have good happy hour prices as well.

Great crowd, service, bar and atmosphere. I love burgers, but only have them with bread once a week, generally on Saturdays. My food was okay. It was hot, but not tasty. The bun was dry to the point of being chalky and the patty was too charred to much to express a beef flavor. The only flavor I had was char. read more

I place BJ's in a category of restaurants that seem to be focused on image and setting as much as they are about food. I suppose a lot of restaurants strives to have an identity beyond just food in some way, but sometimes it seems that the food takes second seat to the overall feel. I was curious to try BJ's when they opened, they seemed to be going for that more 'upscale chain' type restaurant (think Gordon Biersch or Cheesecake Factory). When we walked in, we were met by what seemed to be a team of staff whose first question was whether or not we had a reservation. I do understand that there are certainly some places where a reservation was essential, but I had a hard time believing that only a week after opening, this massively expansive restaurant had become such the hot spot that a reservation was required for 11 am lunch on a weekday. We were seated in a very comfortable booth, and while we waited (and waited) for someone to take our drink order, I had ample time to survey the decor. Overall, it felt forced and jumbled. Incorporating elements of various high end establishments I had visited over the years. My overall impression was that they really had no individual identity, they were only mimicking elements of other establishments. Looking over the menu, it was clear this approach carried over to the food offerings. Most items on the menu seems vaguely reminiscent of other restaurants. We selected Avocado egg rolls as an appetizer, as I really enjoy the ones from Cheesecake factory, and these seemed to be virtually identical based on the description. The only difference ended up being the flavor, which was sadly absent. Bland and undercooked. We ordered a variety of burgers and sandwiches among us, and the common opinion was that we had all tried something similar someplace else, and it was better at the other place. The burger patties were frozen, and seasoning was not to be found. The fries not he side were no more than food service grade frozen from a bag. While I don't feel that any of the food was such that it was inedible, it seemed to have little effort put into it. If you are looking for a comfortable place to meet with friends, have some drinks and a bite to eat. This wouldn't be a bad place (although it gets a bit noisy when it starts filling up), but if you are looking for a memorable meal, this really isn't the place. read more

I love this place, although almost every time we go, we wind up sticking with the deep dish pizza. There's an occasional wait to grab a seat at the bar and the bartenders are REALLY busy, but I've never left the place disappointed. All around nice people working there. Best foods: Deep dish pizza, fried artichokes, wedge salad Best beverages: Hard to decide, although we enjoy their Hopstorm IPA and the seasonal pumpkin ale. They typically have a decent selection of craft beers beyond their house brews. read more

Great bartenders, really good beer. Kitchen service is a dumpster fire. Wrong orders all night long. Could use some serious cleaning behind the bar. Bartenders just don't have time- they are overloaded. read more

Enjoyed dinner last night with my husband and in-laws. It was crowded for a Thursday, but we did not have to wait long for a table. Our server was very friendly and knowledgable. Service was fairly quick considering how busy it was. The potato skins were a good choice for four people as an appetizer. They give you a lot! The pasta dishes are amazing. I love the Cajun chicken and my mother-in-law had the Scampi. My husband enjoyed the spicy Jambalaya, while his dad loved the ribeye. Our only complaint was the music is pretty loud. Like being in a night club! Other than that, we will definitely be back read more

Been here twice in 30 days. Normally, I'd learn from the first time, but each time it was the place my young nephews choose to go for their birthday dinners. (The older nephew attends a college in the area and he does not have enough life experience to know about good and lesser restaurants and the younger nephew choose BJ's because that is where his older brother choose to go.) Pluses - this is probably a great place to have a couple of beers, some mediocre bar food, and watch several games at once. The bar area is large and the beer selection is impressive. That is where it stops. I want to note that I essentially had the same experience for both visits. A group of 7-8 of us each time, with a reservation, and in fact slightly early, and the restaurant was not full. The hostess essentially ignored us until our reservation was called. Once the reservation was called, a table had to be found for us that accommodated 7-8 people. I certainly had the sense that there was not much of a plan to seat us, and "they'd get to it when they get to it". The main issue is the service at the table, or lack thereof. I observed that the server had no more than 3 parties each time and was not spending a lot of time with the other 2 parties. Just bringing water to the table was time consuming. Then she left for awhile and came back to take drink orders, which took an unusually long time for delivery. (How can ice tea, soft drinks, and maybe one bottle of beer take 10 minutes?) Then she left again prior to asking if we had any questions about menu. She eventually came back and took the orders. An extraordinarily long time passed again before appetizers were delivered. So and so forth throughout the meal. While both servers were very pleasant, I just can't figure out the time factor issue. Bottom line, a fairly simple meal took almost two hours. The food itself was OK to good, but not something that I'd return for, given the service. For the second visit, my nephew ordered a 1/2 rack of ribs. A full rack was delivered (which he would have eaten without a problem). The server realized the mistake, told him that she'd "be in big trouble", if she didn't take the plate back and bring a plate with a 1/2 rack of ribs. What did she (or the kitchen do)? The rack was clearly cut in half and who knows where the other half went? (The clean white rib was showing where it was cut vs. a properly prepared 1/2 rack.) Hopefully my nephews, nor anyone else I know, chose to go to BJ's in the future. read more

They just opened this branch few weeks ago. They were offering free food for about a week. Excellent service. The staff were all well trained, polite, and friendly. The restaurant was crowded with customers, but we still got fast and professional service. The food was excellent. I can't say anything bad about it. We had calamary for an appetizer. It was flavourful, hot, and taisty. I ordered chicken sandwich and my husband had a burger. They were both taisty, hot, and juicy. The presentation was eye catching. The portion size was great for the value. Steve made an excellent recommendation for our drinks. Very knowledgable about the menu and very polite. I highly recomment u to try this location. read more

Awesome place. Wife remembered seeing it but didn't know what it was, glad we went up. Super busy. Southwest eggrolls Corn fritters Side salad, Bison burger....me French dip... wife Handtossed ultimate pepperoni.....son Don't know what it was called but the three ice cream dessert rocked. Waitress....Stephanie? ..bar side was great Jeremiah Red---- Irish Ale..... awesome Porter--- was like a chocolate beer....super sweet and foamy Going again as soon as we can read more

BJs has great food. Every time I have been there for dinner I have been completely satisfied, and they are good about substitutions and such. I have never been there on a game day but it seems like it would be a fun place to see a game.The waitress lauren was great ask for her. the only down side is the hostess they seem to think that at their level they run the place a good attitude adjustment would make this a 5 plus read more

I've been here a few times and I also bartend and serve however no customer should sit and wait 15 minutes to be greated or to get a simple soda and water drink order. Finally Derek (a server) who didn't really seem like he was happy to be our server or be at work came to get our drink order then we are told he's leaving so we then got another server. This place is not very busy right now and im very unhappy so far. If the food takes too long to come out this will be our last tine here. Poor service is not a good way to start off the dinner. read more

Went to BJs for dinner on a week night. The service was slow and the food was nothing special. I ordered the Cobb Salad and was disappointed. Just a lot of iceberg lettuce with a little bacon and scant tomatoes. It did have 1/2 avocado on top but that couldn't save it. For the price is was a fail and I'll never go back. read more

It was our second time at BJ half an hour ago. The service was super slow with a total of three different people waiting on us. My husband ordered a burger and it was cold, dry, and not even half a pound! I ordered Hawaiian mahi mahi, supposedly with spicy soy ginger sauce, and the flavor was bland. There was no ginger at all! We also ordered the tomato mozzarella and the tomatoes where anemic. BJ's food are not worth the price they are charging. On our first visit, the bison burger was as dry as leather. The kids liked the root beer but we will never go back there again. read more

Huge disappointment. Started with the Avacado egg rolls (no flavor, just tasted fried) I ordered the brisket bacon burger, almost no brisket on top. Flavors didn't mesh well, just tasted like a hamburger, fatty bacon, and mediocre brisket. The boyfriend ordered a "deepdish chicken philly" HA! It was chicken and veggies sitting on top of half cooked dough. And it was served on a plate. We literally thought they were bringing him the wrong dish when they dropped it off. I ate at a BJ's in Colorado Springs and was very happy with the food and atmosphere.... After eating here we just left feeling guilty for eating like crap and didn't even enjoy our cheat meal. Good thing is it was only $37 for everything. read more

The staff and bar were very good. They had a great selection of beer, and a very large bar that takes up a quarter of the building. They also had a lot of TV's playing games and the place had just the right amount of guests. On the negative side, both of our menus had sticky pages that seemed like they were not cleaned recently. This made us wonder about the sanitary conditions of the restaurant. The food was also very bar like - a lot of pizza and burgers, and not many other healthy food choices - though these could have been on the pages sticking together that we did not open. read more

I have no complaints regarding the food. Complaints: Service!! Is that what you call it? To be honest if the waitresses and waiters had left the back wall I think the building would have tumbled in. Now honestly I don't like to raise my voice but I had to yell at one of the servers to please come and assist me. They sent out a steak with a butter knife. After verbally tackling the server I requested a steak knife. Will I return? Probably not. Good Luck! read more

So as you know I will just put it out there as I see it. This place opened and I waited until they had a month to get it right. Well I have been once a week since and I can say it's not because the food is overwhelming, or the atmosphere although they are ok. What keeps us going back are a few good dishes, some decent adult beverages, the sports them, but the biggest reason is the Server we found is a diamond in this coal mine of a restaurant. Yes the server and a couple of dishes will keep me as a regular. However this place lacks a lot of things. 1) For starters the management staff - is un-attentive and avoids conflict at all cost. Many times we have had an issue with a dish or something from the kitchen. And most of the time the manager never stopped by the table. The GM is what I like to call "Decorative" meaning they are there from 9am to 5pm and out the door just to do the bare minimum. The rest of the managers including the GM do no table touches to check on the guests. Also I have to say "From my own experience" the GM is not to be trusted. She has told many untruths and I have lost all respect and confidence in this so-called management staff. 2) The kitchen - this can be a hit or miss process. The chicken dishes are your safe bet and a few apps are ok. Forget the salads and some times the fish is over cooked. They do burn things as roasted veg should never be black and look like lumps of coal. Pizza is a bust. Get to a local pizza shop if you want pizza but not here. 3) The Servers - I can count on one hand (right or left you choose) the number of good servers and on 1/2 of a hand the number of excellent servers. But it takes all my fingers and toes and yours to start with how many poor or just out and out bad servers there are. Again management allows them to run amuck and holds none of them accountable. When the poor servers start complaining that the good and excellent servers have a loyal following and only want to sit in their sections as unfair you know it's not good. So when management fails to manage and weed out the poor performing staff but instead causes issues for the other servers there is a problem. I have a favorite server and we have become friends as a family with this person. I request to sit in their section and will wait to get a table there. But because the whining others the GM will force us and others to sit where the service is going to be crap. And to top it off will lie to your face as to why you can't sit with the server you want. You know I ran many restaurants and I never refused a guests request to sit in a requested servers section. I made every effort to make it happen unless the server was off or getting off of a shift. But never did I lie as this GM and management staff have done. 4) The Bar - You gotta catch the right bartender or your basic mixed drink or house special will be screwed up. The beer selection is good for a on-site brew and the homemade sodas are good as well and refills on the sodas are an excellent value. But again hit or miss at times with the bar. Over all this rating I gave BJ's is largely due to management and some food issues. I know if new management came in and cleaned out the poor performers this could be a rock solid eatery. read more

I previously had posted this review, but it was removed. Therefore I am re posting it because I think this is something that needs to be out there for people to see. This is a very concerning issue... Even more disappointed in this restaurant. I posted a review about a recent visit a couple weeks ago about witnessing one of their managers doing drugs in the bathroom. I fully expected an immediate response from BJ's. But instead I have heard nothing. This speaks volumes about the morals of this restaurant. Clearly this behavior is considered acceptable at this restaurant. This raises major concerns about this company if they condone this kind of inappropriate behavior. I am extremely confused that this type of review would not warrant any type of follow up. And am highly concerned with the type of employees they have working in this restaurant preparing and handling our food. Be warned!! Original post- "I love this restaurant every time I visit. I have been to multiple locations and always had a great experience. The food is awesome, and the service is exceptional. I was excited to see a BJ's in Frederick while I was in town. It is one of my regular places I eat, and I knew what to expect. This time was no different, the food was did not disappoint and the service was great. Everything during my meal was great, until the end when I noticed something that was very concerning. I was in the restroom about to go into a stall when I could see through the slits of the door, what I saw was shocking. There was a lady inside the bathroom stall doing cocaine. I immediately turned away and left. While back at my table I noticed that the lady I had seen in the bathroom doing the cocaine was standing up behind the host stand. So I asked a server who was walking by if that person was an employee. The server told me that she was in fact an employee, and was a manager. Her name was Michelle. I was honestly in disbelief when I heard that. The same lady who was in the bathroom doing drugs, is in a management position at this company and dealing with guests and the preparation of our food. This was a very concerning issue for me, because this shouldn't be something I had to see going out to a restaurant to eat. After seeing this, it makes me wonder what else this manager does, and what goes on at this location." read more