Excellent service from NATALIA!!! We're outside by ourselves where it was quiet, but she made sure we were fine by checking in with us regularly. Both had soup and salad that were very good, but her service was exceptional. Well done! read more

A can of Campbell's Chicken Noodle Soup has more chicken. I used to to love BJs chicken tortilla soup. My sister brought me take out soup and this is what I received. This $10 BOWL of soup has two tiny pieces of chicken in it. Otherwise there is no substance to this soup. The side of cheese AND avocado doesn't even fill a dip container. And where are the tortilla strips? With two pea size chicken pieces and no tortillas, can you even call this Chicken Tortillal Soup?? Just Sayin! read more

BJ's Restaurant & Brewhouse - This is a $10 bowl of chicken Tortilla Soup without much in it. - Pizza Near Me - La Mesa, California

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Where do I begin for this review? Let's hope right in to the service, though food time can vary from "this is a good pace from when I ordered my food." to "dang did the kitchen, grow the broccoli for my plate!" I know it's not my servers fault, our Server Mel, did more than anyone can ask for, from our drinks were never empty, to checking in about the kids food because the decided to be picky, Mel was on fire the last time we visited and I would know, I was literally on fire. Mel brings the entire dining experience together with her great personality, glowing smile, and frosty cold hands so the ice cream doesn't Melt on our pizookies! Thanks for a great evening out Mel, my family will be visiting again because of you! read more

I came to this establishment to celebrate my 69th birthday with my family. We had a party of 13 so we had a reservation for 6:00. We were seated at 6:35, which wasn't a big issue because half of my party was running late. After the initial order of drinks our waitress was missing in action. When the rest of our party arrived. We waited 25 minutes to place drink orders. During this waiting period I witnessed people that arrived after us actually receiving their meals. When I saw that I got up from the table to speak to someone about our service and how our waitress had disappeared, the lead waiter apologized and said if we had any other issues to let him know. Our waitress arrived apologized for the delay and we were good. Our orders were taken and then there was another approximately 40 minutes before our food arrived. When it came time to pay the bill the checks were divided by family groups. There was an error on one of the bills where 1 family member was charged for another persons meal and was told take it up with her to get your money back. At this point I asked to speak to the manager, as I spoke to Jesse ( mgr) he seemed dismissive and to not care about my explanation of events that occurred. I told him that I he appeared to not give a f@ck about what I was saying, and he acknowledged that he didn't. There was no apology or any offer to make things right. I told him I will never patronize this establishment again and he walked away. This was the worst treatment I had ever received at this restaurant. Customer service means nothing just pay your bill and leave and we don't care if you ever come back. So in all I was there for my birthday celebration from 6:00pm -9:15 for just a burger and fries. As much as I have enjoyed going there in the past I will never go there again. read more

Last night, a friend and I sat in the bar for dinner and drinks . Michael was our server, and he was awesome! Very attentive to our needs. I tried the avocado eggrolls, which were delicious. We will definitely be back. read more

Avoid Tuesday like the plague. It's kid central for the pizookie night. Bjs should consider revamp the deal because it's madness. Service is slow and you can't even walk in the restaurant because it's packed! The bar is also taken by all the kids. Smh! read more

The food is good but the service really sucks. This is the 2bd time trying this restaurant and it's getting worse. I'm sitting in this restaurant waiting for my dessert for the last 25 minutes. I asked about it and the waitress has a serious attitude problem. Not ever planning on coming back. read more

Both times i've had Andrew as my server he was very kind, attentive, and easy to talk to. The food was great as well but the service was my favorite part! read more

We've been to BJ's before and usually enjoy it, but this visit was a mess from start to finish. We were seated quickly, which was the only part that went smoothly. It took 20 minutes just to get our drinks, and it only got worse from there. We ordered an appetizer that never came--no explanation, no update, just... nothing. Our server barely checked on us the entire meal, so no drink refills either. When our food finally came out, my husbands pizza was wrong. By then we were too frustrated and hungry to send it back. To top it all off, the bill was incorrect--charging us for the missing appetizer and overcharging us for the weekday meal specials that included free pazookies. He revised the bill and brought it to us for it to still be incorrect but we were so over being there that we just paid it. Dinner took an hour and 45 mins. Totally disappointed and will not be back. read more

This is our go-to place when it's late as they close midnight, but let me just say, this place is nothing special. The only things worth trying are the avocado egg rolls and their pizza (the dough is pretty good). I've had several bad experiences with service - from them giving me my drink after 30 mins to serving frozen calamari. With the price of their food, they could at least provide better service. read more

BJ's Restaurant & Brewhouse - Pizza Near Me - La Mesa, California

Great food, service at the bar (on a holiday weekend) was easy and friendly with immediate seating. I got the protein bowl and blackened shrimp, definitely recommend. Also, don't forget your salter caramel pazookie!! read more

BJ's Restaurant & Brewhouse - Salted caramel pazookie - Pizza Near Me - La Mesa, California

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This place is good for family especially if you're celebrating an occasion. We went for the bday dinner of my adult niece. We were party of 5. We were seated right away. Shout out to Megan! very knowledgeable of the menu, attentive, excellent interpersonal skills! We ordered Avocado egg rolls for the appetizer. It was crispy and bursting with flavor. I will never get tired of their BJ's Brewhouse Bowl with salmon! Since we are celebrating a bday, Spooky pizookie was on the house. Overall, very satisfied! read more

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Amazing service from Michal. He was awesome and friendly despite the restaurant starting to get packed for lunch. I liked how he treated everyone with the same friendly banter and he was doing a great job. BJ's always has the best deals and the food is amazing for the price. I got the southern fried chicken and it was solid read more

I went on a Wednesday. They had a cool burger special though I had the personal pizza for happy hour and a starter salad. The food was great. Edgar took really good care of me. Great atmosphere. Definitely will go back. read more

I like to point out how slow the customer service was I took my child out to eat and waited 2hrs for our seat even though our reservation was set at 9 and when we finally got our food orders were wrong and staff was all over the place food was and my baby niece was the last of the bunch to get her food I love BJ's but yesterday's experience was unforgivable; mistakes over and over again had us waiting till last minute before closeup family dessert wasn't an option last night because of the delays it was damn near empty by the time we left Chile's would NEVER I hope to see improvements in the foreseeable future the waitress did her best with no help she's appreciated but to the kitchen staff my plate went in 4 times and still was wrong do better...Drinks were MID chicken Alfredo noodles and Broccoli were stale. read more

Been loving BJ's lately... they play SOFTBALL on the big screen, have good beer, great service and a solid dessert!

I dont typically use yelp but our experience here was very frustrating. Me and my boyfriend went 12/30/25 around 8pm. We set a reservation for 8:30 and we got in sooner than expected which was nice. Our server was very kind even though she was busy and was very helpful with everything that was going wrong. We ordered boneless wings as our appetizer which were good and filling. For entrees, my boyfriend ordered a ribeye MEDIUM WELL with the roasted veggies (do not recommend) and loaded mashed potatoes and I ordered the smokehouse burger WELL DONE with chili and a child size fry on the side. We waited a good minute for our food after our appetizer had came and we finished it. When it did come, both of our items were not cooked to what we asked for. The ribeye was bright red and my 'well done burger' was red as well. We asked for both items to be remade and waited even longer for them to come out. When the steak came out, it was recooked a lil better but did not taste good. It was very burnt on the outside. Literally all you could taste was like the burnt charred outside. This plate is a 34$ plate for a ribeye that didn't even taste good so we were pretty upset about that but we let it slide which I'm now regretting that we did. My burger didn't come for about another 10 minutes and ended up being more red than the one from before?? At that point, we just cancelled the burger because we were frustrated. I'm honestly unsure how it came back worse than the first time when all I wanted was for it to be well done. I work in a restaurant as well and if someones order isn't correct you should be triple checking that the food is right the second time. I also never got the frys i ordered on the side either but we were tired of it. We also ordered a dubai chocolate pizookie that was burnt, the ice cream is the only thing that was saving it from being disgusting. It was so disappointing for my first time here and it being almost $100 that we spent. We only spoke to a manager once for the steak and I feel we honestly should've been more upset with them about our food. The restaurant was also full of teenagers trying to get the $5 pizzokies so definitely don't recommend coming on tuesday :/ Edit: I'm also reading other reviews on here saying their meal was discounted for not being good which I'm not sure why we didn't when ALL of our food was wrong. Make sure you complain about your food to them because this was not fair to us as paying customers at all read more

This time was amazing. My last review was less tban stellar and the manager invited us back and we are sure glad we gave them another try. Food- amazing. Service from Mathew- 10 out of 10, Stacey the General Manger stopped by to see how it was all going and - wow - it was a delight. They totally, 100% redeemed themselves from the event of last week and im glad we gave them a second go. The soba noodles with chicken and peanut sauce was solid and the Parmesan crusted chicken was the best we've had here. read more

BJ's Restaurant & Brewhouse - Pizza Near Me - La Mesa, California

On 4-11-26 my group of two patients and my and the other nurse caregiver had a great lunch. Our server was Garrett and he was friendly, and helpful. Garrett "sidekick/busboy" was Isaiah?. He came by to make sure drinks refill, and extra gravy, and napkins were provided!!! We had the $13.00 meals. Classic cheeseburger, Chicken Bacon Paidina, Southern Fried Chicken, and Italian Parmiigiana. All the food was delicious. Great place and great service and great food,!!!! What more can you ask for!!!!Pizookie!!!!! lol lol read more

Horrible service not by waiting staff but by the manager and people in charge. We were in a big group, and they said we hadn't called or reserved (but we had) . Fine, but I also heard the manager talking down on us. Talking about us with other staff. Wouldn't recommend this place. read more

Ashley W is the best!!! She hooks up every time. love having her as a server . The service here is always so good and everyone is always so kind. I like the acoustics in here as well. read more

The food and service (especially) was top notch!!! Natalia was the best server, our food came out so quick and she was so polite. The ambiance was also amazing. read more

Ate here last night but quality of food has gone down. They got rid of their white chocolate macadamia nut pizookie which is one of the draws coming here. Not the best place to come to anymore. Some of our food came out cold like the wings. We won't be coming back. read more

Came in to have a drink and a bite to eat after having a long hard day and Edgar was my server. He was attentive and thoughtful. He recommended some pretty good appetizers (slow roasted bone in wings) and made me an amazing drink (brewhouse margarita) to die for, definitely recommend also. Ask for Edgar, you won't be disappointed. I know I will be back and asking for him, 10/10 experience that man deserves a raise. read more

I ordered dinner from BJ through DoorDash. My food arrived promptly, but everything was cold. The fries were soggy, cold, and tasted old. The ribs tasted like I was eating rubber. I threw everything away. read more

Reservation made for 7. Seated at 7:30 Say there waiting till 7:50 Got our food at 8:30 Pazookies (burnt) at 9:15 I wish I was lying when I say how bad the service is. The hostesses are rude and snobby. The waiters are trying their best, but they are severely short staffed. Will never go back. Oh we also had young kids, not a care was given. read more

Even for a chain, this BJ's felt grimy and distasteful. Although I showed a few minutes after opening, there was already a line and all parties shared the singular server. When brought to my table, I had to request for the seats to be wiped down because there were white crumbs scattered everywhere. While the host was polite, our server continuously forgot components of our meal and we had to wave runners in order to get any attention. This was particularly difficult considering I chose unlimited soup and salad, in which I received my second round 30 minutes after my first. =ORDERED= *Thursday Ribs Special: took thirty minutes to come out and I was given a full rack despite ordering the half. Incredibly dry and tough and the sauce tasted straight from the bottle. The sides were the best, with the fries being crispy and mashed potatoes being smooth and buttery. *Sunset Peach Tea Lemonade: hard pass, practically water. Not refreshing and the peach was indiscernible. *Clam Chowder: on the saltier side but I liked how packed it was with clams. Would get again although I wouldn't have more than a singular bowl. *Chicken Tortilla: tasted like straight chicken broth with some lime. Had some subtle spice but was missing the warmth and acidity from chilies and tomatoes. *Caesar Salad: a chilled classic and there was plenty of dressing on my plate. Although the lunch deals and variety seemed enticing, the execution and service was less than stellar. Perhaps other branches fare better but I would avoid this Grossmont location. read more

BJ's Restaurant & Brewhouse - clam chowder - Pizza Near Me - La Mesa, California

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Great for a last minute party of 15! I called an hour before and they were able to accommodate us. A flat screen tv on each side one with the Padres game tye other with a soccer game! Happy family. Food was goidcsnd C and out fast. Pizza is always great. Ribeye was good in flavor, yummy drinks, nice cold salads, great air conditioning after a hot day. The only complaint was the chips were stale but the chili dip was good. Our poor server seemed a bit frazzled I wish someone would have helped him with refills they took forever to come. read more

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I like BJs pizza. But the bar area. The service in the bar area with Jeff is the best. It's almost like a whole different atmosphere and restaurant when you sit and dine in the bar area. Too bad the service isn't the same when you actually dine in. Now we only eat the bar area when we go to BJs. Thanks Jeffery Windham. read more

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13 dollar lunch special Nutty Brewnette Beer good service. Loud But good anyway. read more

BJ's Restaurant & Brewhouse - Parrrtaaay! - Pizza Near Me - La Mesa, California

I went with my family to Bjs on a Thursday night to try the spooky pazookie. We had a server named Ashley who helped us the whole night and made it a great experience. The food and dessert took a little while to come out but she kept checking on us and making sure we had everything we needed. I loved the Caesar salad and the appetizer plate she recommended. We definitely will be going back for the food and hope the service is just as great. read more

BJ's Restaurant & Brewhouse - Pizza Near Me - La Mesa, California

The service started out great, but then after the drinks showed up, it went down hill quickly. There was an unacceptable delay of food delivery. No appetizers showed up and all the food was bland and lukewarm. I'm sure the root cause was a staffing problem. The manager refunded the appetizers and comped some deserts, but still... It's already almost too expensive to eat out at restaurants as it is. We've been coming here for many years and have always loved this place and the food, but I don't think we'll be coming back anytime too soon. read more

I gave up on BJ's 2-3 years ago because of bad service, a change in the certain item we always got, which was the Ahi salad got which had gotten proportionately scares of the ahi. Then I received a sandwich which must've been sitting in the kitchen before serving, and I could hardly pick it up because the bottom part of the bread was so soaked with the juice of the sandwich which fell apart with a shaft wet, wet feeling. Ugh!. Plus real bad service. So after three different times right in a row, I gave up on them. Going forward my sister-in-law, Judy patronize them all the time and would invite me out to lunch to go there. At first I wouldn't go and then reluctantly I started going again after about a year and things were different. I don't know if it was a change in staff, or cooks, or the manager's or what - but now I'm very happy again with them. Last night, with a couple of friends we went there for dinner and had a great time. Great food great server so I'm back as a patron and I love BJ's now . read more

I hate giving a three-star review because the food here is excellent. However, I'm confident that the low ratings stem from the same issue I consistently experience--slow service. I placed an order (2/4/25) ahead of time for pickup at 11:50 AM to ensure I could return to my staff meeting by noon. Unfortunately, BJ's had other plans. My order wasn't ready until 12:17 PM. While a slight delay is understandable, a 27-minute wait for a pre-ordered meal--placed two hours in advance and generously tipped--is extremely frustrating. read more

Jaden and Angelina, Thank you so much for the warm and inviting welcome. Upon arriving tonight we felt great vibes and infectious energy from all associates. Our food and service was top notch. Manager Ashley was very friendly. Must have the Jambalaya over fettuccine. Areevaderchee! BJ's La Mesa you are appreciated! read more

Oh my god. I made a reservation on open table for 8:30pm and we arrived and apparently they couldn't find my reservation on the system or something but wtv. So I just decided to put my name on the waiting list but the wait was gna be one hour since it was so packed today maybe cuz of the world cup or sum idk. Eventually, we got seated and only ordered 2 pizookies cuz it was $5 since it was tuesday, and also, it was only just the two of us. The waiter only went to us once to take our order then another time 18 mins later to say that our pizookies will be out in a bit. He never went back to check up on us or our food again and was just tlking to this guy the entire time i guess he forgot abt us. Ultimately, we ended up waiting 50 minutes because we figured that maybe they were taking super long because pizookies are rlly popular here and its super packed. But 50 mins during a busy time just for two pizookies is unacceptable. And guess what, we didnt get the pizookies after waiting for that long and just left. U may be thinking, "why didn't u call the manager or ur waiter or something?", well we were talking a lot and was just focused on our conversation because it was rlly deep so we lost track of time and were not thinking too much about our food. Until eventually, we realized that we have been waiting 30 minutes but we decided to just wait a bit longer, cutting the chefs or wtv some slack since they were probably worn down for the place being super busy and it was 2-3 hrs till closing which is why we waited the amount of time that we did. But moral of the story is that we ended up waiting 50 minutes for 2 regular orders of pizookies just to not get it and for our waiter to be tlking to some dude for like a good 30 minutes and we want compensation by getting a $20-50 BJ's giftcard or 2 free pizookies and a free meal pls and ty Oh! And also, the table who got seated after us got their pizookies first like whaaa. And we shouldn't be the ones begging for our food because it is THEIR job to serve us. So gimme compensation neow!! read more

First off it was freezing and they said there was no other seat available because so many servers had been cut. I had the special chicken parmigiana with a pizookie deal. The food was terrible, but it was late and I didn't want to wait any longer to eat. There was little sauce on the noodles and the chicken was overcooked and even burnt on the edges. Had a manager actually been around I would have said something, but they didn't bother checking on tables. Won't be back to this location! read more

BJ's Restaurant & Brewhouse - This is a poor excuse for a meal! Little sauce on the noodles and it was bland. The chicken was over cooked and burnt on the edges. - Pizza Near Me - La Mesa, California

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Stopped in to watch padres game. The wedge salad was delicious. Chilled and great dressing! Shout out to Arlene who, as always, provided great service and a great smile! read more

I've been a beer club member for a couple years so we do come here frequently to take advantage of the great membership benefits. We always sit in the bar and I will admit that the service is iffy but the food is generally good. I think much of the problem is a reflection of what goes on in the workforce these days. High turnover resulting in poor staffing. I feel bad for the employees and the manager who are doing the best they can but don't have enough help. My husband and I try to be patient and most visits are ok. We try not to come when we know it's going to be really busy. I appreciate that after we dine there, we get a survey and can leave constructive feedback. While it's sometimes frustrating, we keep going back so it must not be intolerable. read more

Melanie is such a delightful server. She never fails to deliver the most unique and entertaining service to everyone, and I can tell that she loves what she does with a passion! Would come back again just to see her and get some service from Mel :) read more