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    Enterprise Rent-A-Car

    4.0 (47 reviews)
    Closed Closed
    Updated 1 week ago

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    3 years ago

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    1 month ago

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    3 months ago

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    11 months ago

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    4 years ago

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    4 years ago

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    9 years ago

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    11 years ago

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    7 years ago

    Great experience from peekskill and white plains offices. Nothing but professionalism and fast service. Will use them again.

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    10 years ago

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    10 years ago

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    7 years ago

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    5 years ago

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    Photo of Leland I.
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    9 years ago

    They Are A Great Place To Rent A Car. I Love The Great Deal Of How They Will Pick You Up If You Need Them To Do So!!!

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    8 years ago

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    9 years ago

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    10 years ago

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    8 years ago

    Savahn & Nicole made me feel extremely welcomed! I willl return here if I need to Rent-A-Car in the future!!!

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    10 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    7 years ago

    Unexpectedly terrific service, from making the reservation to picking up. Marquis was super helpful. Thank you!

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    12 years ago

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    11 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    13 years ago

    I rent here every week or two. The cars are always clean and the staff is friendly.

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    9 years ago

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    Page 1 of 2

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    I told them I was in a Chrysler 300 and wanted something else and Danny checked and told me they had a BMW 5 series.

    Mentioned in 7 reviews

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    Budget Car Rental

    Budget Car Rental

    1.8(15 reviews)
    0.1 mi

    I've rented from Budget at Westchester County Airport several times over the past year, and each…read moreexperience has been wonderful, largely thanks to Harold. One visit, in particular, was during an incredibly difficult time, when I had just learned my father was not going to make it. In moments like that, kindness matters more than ever. Harold showed genuine compassion and made what could have been a stressful process, payments, paperwork, everything: feel easy and manageable, and he does it with warmth and a smile on his face. I meant to leave a review back then, but I'm especially glad to share this now after another great experience yesterday. I'm currently traveling back for my father's funeral with my baby, and seeing Harold again was a small but meaningful bright spot during a very heavy time. I also accidentally gave him my red Macy's card instead of my actual red credit card, he was so nice about it and we had a good laugh. (my eyesight went when I was pregnant with my baby girl, which makes some things challenging for me when my glasses are not accessible). He is truly kind, personable, and professional. His customer service is exceptional, and he represents Budget in the best possible way. He is a big reason why I continue to choose Budget for both my personal and business travel.

    I had a confirmed reservation for a car rental at the White Plains airport, picking up on a…read moreSaturday. I was flying in for an unexpected funeral of an immediate family member. When I went to the desk with my confirmed reservation to pick up the car, I was told they did not have any vehicles available and that I would have to wait for a car to be returned. I was also told approximately 6-7 people were waiting ahead of me. There was no guarantee they would have me in a car that day. Several of the other customers had been waiting for several hours. I checked all the other rental car agencies, but there were no cars available. I had an approximately hour + drive to where my family lives. Thankfully, there was a car service willing to take me that far. So instead of the $500 I was going to pay to have a vehicle and the flexibility of getting around on my own schedule and as needed, I had to pay the same amount to get to my destination and back to the airport, no vehicle to drive during my 5-day trip. The people at the desk did not even apologize; both people I spoke with said it wasn't their fault, and there was nothing they could do to assist me. VERY disappointing and will never reserve through Budget again.

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    4.0(77 reviews)
    1.2 mi

    DO NOT RENT FROM HERE…read more I rented a car and showed up for my pick up and it wasn't there. They extended it for someone else and never called me to tell me. I booked it weeks in advance and it was part of a whole weekend plan that was ruined because of this terrible service. Yes they did offer another car, but the car we booked was very specific and I searched for it for weeks before booking it here. They were pretty dismissive about it, said sorry, and sent me on my way. Shocked as Enterprise usually has exceptional CS but not here.

    PROS: Firstly, Joe from the Enterprise Tarrytown Road location has the best freaking customer…read moreservice ever and this guy is just about the kindest person I ever met! CONS: Enterprise absolutely has some unsavory billing practices! 8/25: $594.13 which includes the $300.87 deposit because I used my debt card. Ok! 8/31: $295 withdrawal for 1 or 2 day extension. TOTAL COST: $588.26 9/01: $300.87 deposit released I use to do medical billing and its beyond my understanding as to why the deposit wasn't used for final payment or returned to my bank account instead of making multiple withdrawals?  There was so much activity on my bank account from Enterprise,  that my bank is investigating. Which is good and bad. In my mind if the rental deposit plus the rental fee total $594.13 which was more than enough to cover the total of $588.26.  Why so much activity on my bank account? 2 hasty withdrawals, tolls fees which my EZ pass covered and a slow ass deposit fee return. The way these payments were processed was just down right wrong! I see why everyone is flocking to Turo! Turo: $230/3days Enterprise: $294.13/2days plus $300 deposit fee(if you use your debit card).

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    Enterprise Rent-A-Car
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    Hertz Rent A Car - Car has scratches all over and close to 30,000 miles

    Hertz Rent A Car

    2.3(41 reviews)
    3.8 mi

    Such a different experience than trying to get a rental out of LaGuardia. We arrived and went…read moredownstairs to the rental car location. There was a little bit of a line, but it moved pretty quickly as if you didn't have a reservation you had to go on a wait list. We approached the counter and my co-worker gave his name and they quickly located all the paperwork....pre-completed. That was such a great touch! Didn't have to wait for paperwork to print or answer any questions. Handed us papers and keys and wished us a good day. Now for my single star deduction. As we exited the building zero signs as to where to go for the rental cars. We looked all over the place and were unable to see anything promising. We decided the parking structure across the street must be where they are. As we crossed the street I looked back and much further down (from where we exited the rental car area) was a sign on a pillar that had an arrow and pointed to the end of that building for rental car pick up. So we went back across the street and headed that way....success! Found our car and we were able to exit w/o any inspection. All in all a great place to get a rental. Love there is no requirement to get on a bus and get transported to a place to get your rental.

    Awful experience. Flew into HPN to attend wedding and related events, arranged a Hertz rental car…read moremonths before and received multiple confirmations from Hertz. Arrived at the pick up desk only to find out they have no cars available. When we asked when a car would be available, we were told they don't know but there are 7 other people before us in the same predicament. Not having reserved cars available for confirmed reservations seems to be a common experience at this airport based on reviews we read subsequently, and comments we heard from local ride service drivers. Do yourself a favor - rent from others and avoid the Hertz headache.

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    Hertz Rent A Car - Rental car location as you exit airport

    Rental car location as you exit airport

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    National Car Rental

    National Car Rental

    2.9(18 reviews)
    3.8 mi

    Flew in and walked straight to the counter to pick up my car. These smaller airports don't have…read morethe Emerald Isle, rather they have a few keys behind the counter and tell you what they have for you to select from. The guy working the counter seemed to be rushed and not very personable with his approach to customer service. Then when I got outside to get in my car, the folks working the lot had renters bringing cars back stacked up in front of the cars that were being picked up, so a few of us had to wait a while for them to jockey cars around to free up the aisle so I could get out. During this process, I watched the lot guy hit another car and bend the bumpers on both, I sure hope they don't try to blame that on the previous renter! Overall - Poor service and logistics at this location. (Customer service, if you want to talk to me about this rental you reach out to me, don't post the generic reply asking me to contact you - those links don't work!)

    I just rented an "Exotic class" Mercedes "S" class car, paying about $250/day, and had problems…read morewith the tires which did not stay inflated. The National roadside assistance (seemingly outsourced to a company called Urgently) was useless. We almost froze to death (13 degrees outside). They said they were dispatching a tow truck and uber for us. Neither arrived. We called back numerous times. Useless. Then they said National was "taking ove the case" and I should call the local office at Westchester County Airport but they NEVER ANSWERED THE PHONE despite multiple attempts and trying all of the options provided. Back on the phone with various general phone numbers for National. Hard to get people and, most don't speak English well and seem to have little capability to do anything. I have always liked National because of their staff but this experience is the opposite. Their chat service doesn't work at night! What could be cheaper than manning a chat service at night? And they don't do it. I will never ever rent an expensive car like this through National. They don't have the capacity to manage it. Not to mention this whole experience is ruining a vacation.

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    National Car Rental - Rental SUV

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    Enterprise Rent-A-Car - carrental - Updated June 2026

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