We scheduled service two different times with Shawn and yet not only did he not show up, but he…read morenever even contacted us to let us know. TWO separate times! The first time ge apologized so we thought it was a fluke, but his text on Friday saying he would see us today was meaningless We spent two full days waiting for him to arrive and my husband spent a lot of time cleaning, taking things out from under the cabinets and putting them up on our bathroom counters so that Shawn could actually work on the sinks. We've had boxes on our bathroom counters for 3 weeks now. I actually needed to go to a headache clinic today because I was very sick with a horrible 3 day migraine, but we couldn't leave the house if Shawn was eventually coming. I have notified the friend who referred us to him as well as everyone in my HOA's Facebook group because he was recommended by her and I needed to let others know that Shawn is not a reliable plumber. Baded on all the other 1 srar reviews, i anticipate Shawn will respond and say it's somehow our fault, like he has done with all the other bad reviews, but all we did was try to give him a job to do. We are taking our service elsewhere, likely Tuckers.

An update on a hot water heater install 4 years later. Ends up that the cold water inlet pipe was…read morecorroding pretty bad right where it connects to the water heater. There must have been a small leak in the connection as I wiped it dry one day and the next day when I checked, it was a little wet. Had another plumber access and come and fix it and he said the pipe was not sealed correctly on the original install, so it obviously cost me money to repair it. Granted this was 4 years later but still I would not expect an issue 4 years after getting a new hot water heater installed, so you can be the judge if thats an unreasonable expectation.

Garbage disposal service was fast and efficient. I called in the morning, Kimbel arrive exactly as…read morescheduled at 2 pm the same day. He did a thorough checkup, and I agreed that we needed to replace the disposal. Kimbell installed an efficient (and affordable) unit within less than an hour. He was helpful on ALL counts!! Overall another excellent experience with this company!!

I needed a new water service line installed from the meter to my house (90 year old house). Terry…read moregave me a thorough evaluation and estimate, worked with me on the details of what he was going to do, and made sure the work was completed in the anticipated timeline. What more could you ask for? I recomend him, and the work of his crew without reservation.

JF Plumbing and Heating responded quickly to all our questions before we committed on a replacement…read moretoilet for an old apartment in a historic building. Their technician - Joe - is a knowledgeable, capable, conversational asset. Despite unforeseen conditions requiring repair of the plumbing connection that was to remain, and two toilets that were leaky from manufacturing defects, JF Plumbing and Heating responded on the fly, taking the working parts of each while diagnosing slapdash repairs by the previous owner - that may have led to the broken toilet we had to replace - in the process. As of the day after replacement, everything sems in great working condition. It's been rare in my experience that tradespersons call to keep me apprised of their status on the day scheduled for the work. Thanks to Melanie, too for the heads-up. Six stars! ref: I'm a architect.

My 2 upstairs toilet drains were clogged and JF came to snake on Friday afternoon. Charged me $630…read morefor what I thought was cleared and job completed. By Sunday morning the backups returned. JF returned and again snaked the drains. Very nice technicians and hopefully the job is completed for good. However, I was charged another $350!!!! I called to ask why I was charged again for what was clearly a redo of the previous job 2 days prior that was not successful. I was told it was the company's policy to charge for another visit. Apparently the company does not stand by their work. I do not recommend.

I cannot recommend Brian B. Quick Plumbing highly enough! I was dealing with a nightmare main drain…read moreblockage deep in the pipe that was holding water. A previous plumber wasted hours and failed completely, and another big franchise tried to price-gouge me with a vague, ridiculous estimate. From the start, this company provided a very fair and transparent upfront flat-rate price. The technician arrived exactly on time and assessed the situation professionally. The job turned out to be incredibly brutal, requiring a massive 150-foot heavy-duty snake and an extra helper. The team was completely transparent about the extra resources needed and provided a very reasonable adjusted rate for the additional manpower and equipment before proceeding. What blew me away was their incredible work ethic. Because the blockage was so stubborn, the job went significantly overtime. Yet, they completely honored our upfront agreement and didn't charge a single penny extra for the overtime hours. They worked tirelessly and with a great attitude until the drain was perfectly cleared. This company has earned a customer for life!

Great services thank you for your professionalism and diagnosis. I greatly appreciate it.read more

used them for over twenty years. unfortunately for us, they retired. Plumbers like Chris and Mr…read more Wagner are are from a bygone era.

This is an excellent plumber who can work on older plumbing as well as newer styles. He does…read moresuperb work and even fixed something else that was wrong while he was here. He is responsive and communicates very clearly. His charges are very reasonable for the work.

Since HEIL Plumbing has been my "go to" residential plumbing service for a number of years, I…read morecalled them immediately when we had a slow toilet draining issue in the basemernt bathroom. I called HEIL Plumbing when they opened at 07:30 hrs. I got a return call from Allison within 1 hour. She was able to schedule Eric (the younger) to come out the same day between 09:00 hrs and 13:00 hrs. Eric arrived at approximately 09:20 hrs. Eric quickly diagnosed the issue. This time, while he was running diagnostic checks to identify the issue, fortunately, the toilet clog cleared itself. He ran the check a number of times , including running the sink cold water to try to overload the waste line with water, to make sure that the clogged toilet was no longer an issue. Once he was satisfied that all was good, he let me know that the charge for today would be the general diagniostic charge of $95.00. Again, I was extremely satisfied with the entire process, from making an appointment, to Eric's arrival time, his pleasant demeanor and his professional knowledge. I would highly recomment Eric (the younger) with HEIL Plumbing for anyone who has a residential plumbing issue that they need to have addressed by a pleasant, knowledgeable professional.

I booked a repair assessment, which is very expensive, with the expectation that the expert is as…read moregood as described in these reviews. We were very disappointed. The technician did arrive on time, but did not offer any insight to our leak issue other than here's how much Heil would charge for a replacement. The assessment took a minute. We had to spoon-feed questions and answers to get the technician to tell us more of what he saw. The answers did not reflect any expertise or insightful-ness. Wish the assessment was either free or can get a refund.

If you charge a fee just to come out it should be credited to the work performed. Every other…read moreservice I use does this. Separately, charge an appropriate price for hardware a 2.5x to 3x markup on a garbage disposal that I can price from Hime Depot or Amazon is too much. I have no comment on work performed the gentleman that came were professional and polite.

Overall, I had a wonderful experience, and I highly recommend GP's services, hands-down! Thanks to…read moremy friend Cori for the suggestion! The appointment process was straightforward and I was promptly scheduled at my preferred time. I also received a follow-up email and phone call the day before the appointment. The plumber, Jose arrived on time, and was very courteous, even taking the time to put on shoe covers before entering my home. He did this a few times as he was back and forth to his service van. I explained that I needed to replace the dual sink's supply lines and valves, as my current plastic supply lines lacked switches in the valves to stop water, also one line was too short which caused. After discussing my needs, Jose thoroughly assessed the situation and provided a reasonable estimate. During the work, I checked in on the progress and was pleased to see that Jose was using high-quality replacement parts with supply lines long enough for the connectors. He even took the time to explain how the valve switches worked, without me asking. Once the work was completed, I reviewed everything and was satisfied with the results. The payment process was simple, and I was able to pay via credit card with no issues.

Great company chuck is a good man and honest person. He will treat you like family he does great…read morework and charges very fair prices

A worker for this company STOLE from my elderly mother while installing her hot water heater. She…read morecalled the owner to complain and he made light of it. Absolutely appalling!!! I had to leave 1 star to post this review but give ZERO!!!