I absolutely enjoy having breakfast at Black Bear Diner. I normally go to the Arden location, but the Citrus Heights location is closest to me and I decided to check them out for the first time. I walked in and waited less than a minute to be seated. This location is actually way busier than the Arden location, which to me is a great sign. My waitress shows up shortly to take drink orders and to give a few mins to look over the menu. Since I only come here for breakfast I usually only order either the Big Grizz or the Big Bear's choice breakfast. This time I went with the Big Bear's choice. I went with 2 eggs sunny side with sliced avocado, 2 sweet cream pancakes and 2 pieces of bacon. The Citrus Heights location is definitely smaller than the Arden location. It's cozy and nice and quiet. The food is always amazing and I will probably come to this location more often. read more

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The food is always good at Black Bear Diners, however, service has steadily declined. There are two servers and the restaurant was busy. There were three of us. We ordered coffee, two ice teas, a cup of ice, and a glass of milk with the meal. We also ordered biscuits and gravy, hash browns, toast, and cinnamon roll French toast. We received the cinnamon roll French toast accurately. We ended up with two orders of biscuits and gravy and no hash browns. Waiter picked up the biscuits and gravy, brought us hash browns, and another order of toast. The milk never came to the table. Waiter was nice, but not accurate. read more

Love this location and restaurant! Great, very delicious food, nice bathrooms, plenty seating and parking, tables and booths to choose from, in small shopping center area, Great for walks before and/or after your meal and attentive staff. Beautiful views. I always choose the small or large portion of their pot roast meals. Soooooo yummy!!! Every time! Comes with vegetables, I believe was Carrots and broccoli and I think mashed potatoes. Small portion was perfectly satisfying, for me. Enjoy! read more

My girlfriend and I went to Black Bear for a later breakfast, I have to say I was we were more then impressed. I ordered French toast, eggs and two chicken sausage with a mimosa, she ordered pancakes with eggs and bacon. Everything was good except the bacon, our server was fantastic we will definitely be going back read more

Black Bear Diner Citrus Heights - Mimosa - Diners Near Me - Citrus Heights, California

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The food was really good I had a biscuit and sausage with gravy and hashbrowns and it was a lot of food. The waitresses were really nice and it didn't take too long to get my food. read more

Dining experience was good. Staff was friendly and efficient. Food was good and prices are fair. However, we went on a Friday night and I was looking forward to a nice cold beer with my meal. The restaurant was completely out of beer!!! How does this happen. Poor management. Very disappointing read more

Just a side note, if you sign up to receive emails from Black Bear Diner, they will send you a code for a free Breakfast for your birthday. My wife and I went to black bear diner this morning so I could use my free birthday breakfast code. The parking lot was full as was the restaurant, but we were seated immediately. My free breakfast code was for anything off of the "Bear's Choice". I ordered a sweet cream waffle, two slices of thick cut, smoked bacon, and two eggs over hard. My wife ordered the thick cut French toast, two slices of thick, cut, smoked bacon, and scrambled eggs. Our food took over 15 minutes to arrive and my eggs were over easy, not over hard but I didn't make a fuss since I could tell their staffing was a little low today. I also didn't want to wait since I was starving! The butter they bring out for your French toast, waffles or pancakes is nice and soft and spreads easily and melts quickly. Love that little touch. The food was delicious and I ate all of mine, plus a strip of my wife's bacon. It also took more than a few minutes to get the bill, but I could see that our waiter was stretched pretty thin, probably taking on a few too many tables. They looked to be a bit short-handed today. The restaurant always looks tidy and clean and as soon as you open the front doors, the smell is amazing. We do love, blackbear diner, and of course I will be back again. read more

Black Bear Diner Citrus Heights - Sweet Cream Waffle, bacon and eggs over easy. - Diners Near Me - Citrus Heights, California

LOL, ok, so Janellle gave me an email address to contact her about this situation with my getting my order with food missing. I copied and pasted the email address, and it came back undeliverable because the email address was invalid. I tried the email twice to be sure. Not sure what the problem is but it is becoming clearer. read more

We Decide to try something completely different, ended up being delicious.Thank you , blackbear, diner , reliable spot for good food.

Came for breakfast. Ordered steak and eggs medium. Got well done. Sent it back for medium and got rare. This location never gets it right. Only got half our breakfast and when done got the other half. read more

Black Bear Diner Citrus Heights - Steak under medium. - Diners Near Me - Citrus Heights, California

Me and my friend were waiting for like 40 min to get our food and it came out wrong and the guy didn't even brought us utensils we had to wait another 10 min for the right order and utensils read more

We used to dine here a lot more but find that the dinners are very salty. Especially the fried chicken and chicken pot pie. I usually love those two dishes but too much salt makes us dine elsewhere. The breakfast portions are large and there's a large variety of choices. When we do dine here, it's only for breakfast but don't order the bacon. read more

Here is my two cents on the quantity quality of my pot roast dinner. I order a pot roast dinner with a salad and green beans The food was delivered by Uber eats in a timely manner . My order of a pot roast dinner with mashed potatoes and green beans along with a corn muffin . The only thing that was not up to par was the corn muffin as it was completely cold not even warm whatsoever . The pot roast was very good a large portion that included mushrooms, celery, small potatoes, and carrots . I was not too crazy about the mashed potatoes the texture and amount was quite sufficient. But something about the flavor just not what is up to what I expected, but it was still very good But if you are looking for comfort food, this is the place to go . Overall, a very good restaurant . read more

Black Bear Diner Citrus Heights - A nice size but cold biscuits - Diners Near Me - Citrus Heights, California

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Good food and big servings! I ordered the Bear's Choice(birthday gift promo) and my friend ordered the fish and chips sub with onion rings. Pancakes were awesome paired with sausage and eggs. The fish fry was crispy and fresh and the onion rings and coleslaw were a good accompaniment to the meal. Our server/hostess and cashier were a delight. The place was clean and cabin cozy like atmosphere. read more

Black Bear Diner Citrus Heights - Diners Near Me - Citrus Heights, California

We just came here for the first time and can't wait to return. The waitress was the friendliest ever! Sunshine was her name and she came by asking if we needed anything every 5 minutes. Not annoying, just a quick question if we were doing ok. The Food was DELICIOUS. I couldn't believe how wonderful everything was. I truly can't wait to come back!!! read more

Looks yummy right? Wrong! Went here for my sisters birthday got the meatloaf, looked so good until I took a bite. The gravy taste like metalish blood ??? I stopped eating and tried the green beans and meatloaf I smelled the dish and it reeked of dirty dishs and a smell of wet dog if ykyk.... Couldn't even eat it . Very disappointed . I lost my appetite. Wont be returning . read more

Black Bear Diner Citrus Heights - Diners Near Me - Citrus Heights, California

I went on a Friday evening thinking that I would try their all you can eat fish and chips. I was greeted after a short wait and taken to my seat. I was asked for my drink order which was promptly delivered. There was a separate room filled with a group that appeared to be a party and I only saw 2 servers for the entire restaurant. I reviewed the menu and decided to try the meat loaf plate. I waited a while for my server to show up to take my order. As I waited for my entree to be delivered, my server brought the salad. During this time, several other customers came in. They ordered and were served and I still had not gotten my order. My server never updated me, though the other customers were sitting in booths all around me. I received my meal after about 40 minutes. Because of that amount of time, I was expecting a freshly baked slice of meatloaf. That was not what I got. I got a few slices of meatloaf which had been griddled to heat them up. Neither the meat loaf nor the gravy were very tasty. The mashed potatoes and the green beans were just okay. I realized that there appeared to be only 2 servers for the entire restaurant and that included having to work the party room. I have no idea what held up the kitchen. This was not a good experience for me. I don't expect to go back to this location and maybe not return to any of the local locations for anything other than breakfast. read more

Black Bear Diner Citrus Heights - Salad without croutons - Diners Near Me - Citrus Heights, California

I decided to give this location another try after a bad experience a few years ago, but unfortunately, nothing has changed. The staff was just as unprofessional, and the food was very disappointing. My meal was poorly prepared--pancakes came out burnt and cold. I didn't even take pictures because I was so frustrated by the whole situation. It's clear the owner needs to take a closer look at the management and consider making some changes, because the current direction is not working. Very disappointing. read more

I waited 10 minutes after being seated to have SOMEONE come over to take my order. I finally had to flag a server down, he was waiting on people who came in after me. I ordered a. Soda and also water, which I had to tell him 3 times. I ordered a biscuit instead of toast, but got white toast. I let him know. Instead of taking the toast, he left it on the table. He also brought country potatoes when I'd asked for hash browns. His name was Omar. He needs training in bringing the correct food to the table. read more

The food was good and plenty. I had the chicken fried steak with gravy. The service was friendly.

Horrible service, we just left after waiting over 20 min with no one approaching table. But I did get to see the server shoot a paper wad into the garbage like a basketball. Very pathetic staff. read more

Absolutely the worst Black Bear or any restaurant I've ever had the pleasure with. Have ordered and dined in several times. They are under staffed... the food has always been over cooked or missing with orders. My recent order was the corned beef. It tasted like dirt and was completely overcooked. They once again didn't include my side order. They "replaced" my hash browns with country potatoes that include peppers... allergic to that. Anytime I've ever made a suggestion or complaint I've been met with some low on the totem pole girl that tells me to call tomorrow for a manager. This place is ridiculous. Don't eat there.... plus their dining room is disgusting. read more

Anytime I get a to go order here it's always COLD and soggy!! From observing over a few times it seems if they have multiple to go orders they hold all of them in the back and wait to bring them up even if they are ready. It's happened so many times now I refuse to go back. My entire meal was inedible. Fries were cold and sweaty and the sandwich was really wet from the condensation. She just decided to wait to bring it to the front until another customers order was done also. Doesn't make any sense why my order has to sit just because there was another customers they were working on that wasn't ready yet. Honestly done ordering from here. read more

Black Bear is usually pretty great for big and cheap breakfasts and this location didn't disappoint! Precious visit I ordered a couple burgers and while they were decent quality they were very dry. read more

Excellent place for breakfast! Customer service is great. I was seated very quickly. I placed my order and it arrived very quickly. All of the staff were very friendly and attentive. I had the build your own omelet with potatoes and sour dough toast. My omelet was exactly as I ordered (egg whites, ham, mushrooms, spinach and no cheese). It was delicious! I felt very comfortable having breakfast here by myself. I noticed there were a few other singular customers also. Overall a very welcoming atmosphere for anyone. read more

Black Bear Diner Citrus Heights - Build your own omelet w/ ham, mushrooms, and spinach, potatoes and sourdough toast. - Diners Near Me - Citrus Heights, California

Omar the server was talking loudly to his coworkers at the counter seating area about his nipples looking dirty, so he decided to shave them, and now his girlfriend is complaining about him looking square. There were a couple of other patrons in the restaurant and im sure they heard the conversation about dirty looking nipples as they were sitting closer than my girlfriend and I. Upon taking our order, the attitude was cold and unfriendly, no service with a smile, and just yep, yep, yep. Seemed annoyed that he had to work instead of talking about his nipples and girlfriend. Potatoes and bacon cold and under cooked. Butter was rock solid unable to spread on pancakes. read more

Always good. Came for my birthday. I forgot how large the portions are ...I have enough for breakfast tomorrow. read more

Me and my family have been regulars here for years. Well, yesterday, with only 4 tables of people in the afternoon time we waited almost 45 minutes for my avocado toast and my dad's simple breakfast plate. I got my toast 40 minutes after ordering and then we still waited for the other plate. We asked "did the cook quit on you or what" in which our server jokingly said " oh maybe I'm not sure!" And then disappeared. Did see one cook for just a moment joking around and just talking with the blonde hostess girl. Who all told me in an extremely passive aggressive way to "HAVE A GREAT DAY" once me and my dad left after speaking to the lady manager. Extremely disappointed and disrespectful. read more

First of all, this location doesn't cater to the disabled starting with the disabled parking which is further away from the front door than normal spots, then on top of that for someone that Needs a table instead of a booth they closed off the tables by the entrance and make you walk to the rear of the restaurant for a table. On the other hand, the food was OK and the service was great. It's just not compatible for disabled persons !! read more

Black Bear Diner Citrus Heights - As you can see how close tables are to the front counter. - Diners Near Me - Citrus Heights, California

Great server and far cheaper than Milpitas.. my wife get her free bfast it was her bday.

I am a (almost) daily diner at Black Bear Citrus Heights, so I'm familiar with the servers and most of the other staff. Only a couple of servers understand the importance of their roles in the success of this restaurant, one of which is Katy. She normally walks in to choas, created by prior shifts not finishing their side work. Also, she normally works her shift without another server. She doesn't have time for bathroom breaks or lunch breaks, let alone catching up on getting the work done that the prior shift didn't have time to finish. Katy is imperative to the success of this Black Bear! read more

As soon as I walked in I was seated by Sunshine and order was taken. The server calmed me down after the Black Bear Diner on Arden wouldn't even seat me so I drove 10 miles to get here. Unlike the one on Arden the staff is very courteous and very efficient. I will be going to this Black Bear Diner rather then the one on Arden which is closer to home read more

This place will make it hard to go to other black bears. The cinnamon roll pancakes are my new favorite. I'm not a go out and eat breakfast kind of person, but were visiting from out of town and just wanted a good ol' American breakfast. I'm happy we came here. They were on point with all the food. read more

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Aiden, I would assume is a manager is AWESOME! This young man went above the call of duty and fixed a mistake from our first visit. Not only is the food good but the overall service is great! Our second visit, my wife and I were treated like royalty. Black Bear Thank You for the hospitality and great food! read more

Server was very rude, didn't even introduce himself to me and my partner. And when it came to taking our order he just rushed the process and didn't even advocate or tell us more about the meals etc. My partner witnessed the chef wipe his nose with no gloves. Overall we did enjoy our meal even though a medium cup of orange juice is $7 and is consider a large. Don't think we plan on ever returning. Thank you read more

Came in to get something to eat and we were able to get to a table pretty quick when me and my mom came in. Had a good experience with the staff. The food is good. Love the inside of the restaurant. Would be coming back again. read more

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Amazing, reasonable priced, generous portions were delivered on our brunch visit to our neighborhood Black Bear Diner. Personable, professional, caring service with a quick wait for freshly cooked food gives this Black Bear Diner a definite "thumbs up" read more

Black Bear Diner Citrus Heights - Hobo omelette! - Diners Near Me - Citrus Heights, California

This place is very cute! Love their wood work throughout the restaurant. Plenty of comfortable seating. Inside only. Restrooms are nice and well kept. Environment is very relaxed. Noise control is good. Food is very yummy! When I go, with family and friends, I will always get their Pot Roast. Love it!!! They have 2 sizes. There is the little less version which I think is the best portion size, to be satisfied and the regular size, which is more if you are starving...or want extra to take home and enjoy for later. Prices are reasonable. Plenty of parking. They have a Save Mart and a few other shops around. Staff friendly, however, sometimes I notice they tend to stand together and talk at the end of the restaurant, which is harder to get their attention, sometimes. Would like to see that change. Other than that, it's a very enjoyable place to come and relax and enjoy conversation while you eat your meal. :) read more

Went to have dinner at the Madison Ave. store. There was only one couple having dinner. Staff is standing behind the counter area while we were waiting to be seated. Staff were all talking, laughing and carrying on while we waited. At least 10 minutes pass before we were seated. Both of us ordered NY Steak and eggs. Another 10 plus minutes passed when wait staff tells us we only have 1 NY Steak. We were given the options for replacing the steak, one being Prime Rib. Prime Rib was ordered. A few minutes later staff informs us there will be a $2 up charge. Why I asked? Answer: "Because Prime Rib costs more." My reply was you didn't have what was ordered now you want to substitute and upcharge $2. Staff: I checked with our manager and we can't change prices. On the way out I let staff know this is by far the WORST Black Bear Restaurant in the Greater Sacramento Area. On Sunday, November 23, we went in for breakfast. In the lobby the sign displayed the special for the day: Prime Rib and Eggs. We both ordered it. Staff said nothing when asked about how it was prepared and served. When it arrived it was a pile of eggs, meat and other things. I am one of those odd ones, I can not eat cheese. Had I know the mixture contained cheese I would not have ordered it. I sent it back and all they did was scrape the cheese off best they could but meal still had the cheese. We should have known then to never go back and now have vowed not to. On the other hand, we now drive over to the Roseville location and it is operated like Black Bear's up and down I-5. I've always felt the Yreaka location was the best of all BB's while Madison Avenue is by far the worst. -- Dennis M Bayne, 916-719-0407 read more

Black Bear Diner - Citrus Heights: A Disappointing Visit from a Loyal Fan I've always loved Black Bear Diner. My first visit was at the Redding location while traveling from the Bay Area for work--it was an amazing experience with great food, friendly service, and a warm atmosphere. I even took my son to the Elk Grove location the very next day, and we both became big fans of the brand. But today, I visited the Citrus Heights location, and I left feeling very disappointed. I ordered a veggie omelet with hashbrowns. The hashbrowns weren't fresh, so I politely asked the server if they could make a fresh batch. She was kind and passed the request along--but the cook gave me a very disrespectful look and moved his lips in a way that seemed like he was mocking or saying something rude. It felt very uncomfortable. You can check the cameras--it was unprofessional and unnecessary. There was no welcoming energy, no smiles--none of the service I've experienced at other locations. And the food? The omelet was plain and underwhelming, just basic eggs with a few veggies. Nothing special. I'm not just complaining--I'm sharing this because I care. Black Bear has always felt like a place I could trust for good food and respectful service. I hope management will take this seriously and make sure this location reflects the same high standards that made me fall in love with the brand in the first place. A customer who expected better read more