We stopped by after church on a Sunday and only waited about 20 minutes, which honestly felt pretty impressive for such a busy day. Our server, McKenzie, was incredibly accommodating and kept a smile on her face despite the restaurant being packed. There was a small mix-up with my order, but McKenzie handled it immediately and happily, turning what could have been an inconvenience into a complete non issue. She was welcoming, attentive, and made us feel right at home. As for the food, it was absolutely delicious! Every bite was worth the wait, and we're already talking about making this part of our regular Sunday routine. The atmosphere was just as enjoyable as the meal. It felt very family oriented, with everyone enjoying good food, good company, and a great time. The entire restaurant had a friendly, welcoming vibe that made the experience even better. Thank you for a wonderful visit. We'll definitely be back and next time we'll come hungry enough to justify ordering dessert too! read more

Food was excellent. SERVICE WAS TERRIBLE!!!!! We waited 30 minutes, no waiter. Then we went to Hostess to ask where is our waiter? She found him, name is "KJ". He showed up, looked disheveled. T-shirt was out, messy with food crumbs all over his shirt. He had a dirty cloth in his hands. Took our drink order and our meal. Then he never came back. Again we asked the hostess to intervene. Got our food. He never came back to refill our drinks or take away our dirty dishes or ask if wanted more fish. Other tables in his section had dirty dishes on them and needed to be cleared. We looked for him and saw he was shooting the breeze with coworkers instead of waiting on customers. We asked hostess when KJ came to work, thinking he might be at the end of his shift and was tired. He started his shift at 4 pm and we came to eat at 6 pm. Overall, he needs more training to be a waiter or needs to be fired! We will return to BBD, but at Shenandoah location next time because the food is excellent!! read more

This diner is the perfect post park run reward, especially when you've spent the morning burning calories, and convincing yourself you've earned a hearty breakfast. The atmosphere is family friendly, the staffs are attentive and genuinely welcoming, and the menu is packed with enough options to make first timers stare at it like they're taking an exam. Fortunately, the servers are happy to point you in the right direction. The real star of the show, however, is the biscuits. Fluffy, buttery, and downright addictive, they're worth the trip alone. Smother them in their rich white gravy, and suddenly all your fitness goals become tomorrow's problem. Food heaven is not an exaggeration. Portion sizes are generous, the quality is consistently good, and the service matches the value. In a time when many places charge premium prices for average meals, this diner still delivers a satisfying experience that feels worth every dollar. read more

Been to several Black Bear diners, this one is new to Tomball. This diner did not disappoint. We came on Monday, Memorial Day, the diner was busy but we were sat quickly as there was only two of us. Our waiter was very polite and was consistent on checking on us. My husband and I ordered the same breakfast, as I did not plan to eat lunch so we had the Chicken Fried Steak breakfast the smaller one there is a larger portion. Coffee and chocolate milk were our beverages they do have creamer you have to ask for it. Decor was log cabin style inside with lots of black bear motifs and so on. They have a gift area where you can buy black bear related items as well as you can purchase pastries to take home. Great diner addition to Tomball, we frequent all of them often so I guess we will be adding this one to the rotation. read more

Black Bear Diner Tomball - Small BIGFOOT Chicken Fried Steak* (900 cal) - Diners Near Me - Tomball, Texas

This was my first time visiting this restaurant, and I was initially impressed by the quick food and friendly service. However, a serious issue arose when my daughter bit into her chicken strips and found them raw inside. We informed the server, who told the manager, but the manager never addressed us. They made no attempt to rectify the situation--no apology, no replacement. I had to approach the manager about the issue I was severely disappointed by their lack of attention to the severity of this issue. They even joked about it saying at least it was only one chicken strip. which felt completely inappropriate. Needless to say I won't be coming back again. This is not OKAY! I already sent an email early this morning just waiting on a response read more

Black Bear Diner Tomball - Chicken Strips (1210-1420 cal) - Diners Near Me - Tomball, Texas

Late night hunger strikes again. It was around 9 so we were shocked they were still open. Brooklynn sat us and was great from start to finish waiting on us. Genuine smile, attentive, and most importantly kept our drinks full. I love the foresty diner feel, lots of tables and option to sit at the diner in front of the kitchen. Unfortunately, the food just didn't hit the spot for us because we like flavor and nothing on our plates seemed to have any distinctive flavors to wow us. Pretty sure that is done on purpose so we can add salt and pepper and not everyone likes flavor but that's a big thing for me so I don't have to do anything extra. On top of this my burger was loaded with red onions that were not fully grilled and still had some of the tough skin on so when I would bite in onions rings were sliding out of the burger making it hard to enjoy. That's said, the bread had a perfect crunch and was not soggy. Overall, I would still come back and try other dishes to perhaps see if the flavors are there and I'd really like to try their all you can eat fish one day. read more

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Overall experience was wonderful. I have been to other Black Bear Diners and this is right up there with the others. I ordered the $10.99 pick ur eggs, starch and meat. I got 2 scrambled eggs, 2 sausage links and 2 pancakes. All were delicious. The service was fast and efficient. I ordered both my drinks and food together, so that was a time saver. Ordered and got my food within 8-10 min. All was fresh and hot. If you don't like bears before you eat here, you will by the time you leave, LOL. There is a huge bear mural, bears climbing logs in the dining room and bears outside welcoming you inside to eat. There is also bear merch in the lobby if you care to purchase. The place has a laid back Colorado feel to it like a forest with a restaurant adjacent to it. The whole staff was very friendly. I went in a weekday at lunchtime. It might be crowded for breakfast and lunch on the weekends. And they serve breakfast all day!! Hope you enjoy!! read more

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This was our first trip to this newer location. The restaurant was clean and not crowded. They seemed to have more merchandise than the location we have previously been to. Our food was served promptly, our waiter followed up throughout our meal. I had the Bears Choice and split the French toast w my son. The food was cooked well, the bacon was tasty and not overcooked. We enjoyed our experience and will come to this location again. read more

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This is my second time at Black Bear diner in Tomball, the food was OK, I ordered the chicken Caesar sandwich, the chicken was a bit tough and slightly pink. The french fries were delicious.. I loved the cheese that they put on the sandwich. The service started out pretty good, however, did not remain that way. I do not believe it is my place to talk bad about someone, but I do believe that management and owners should know about their customers experience so that they can better their business. I truly like what black bear diner is doing and how they give to children with serious illnesses and help rule mountain communities by buying their coffee and providing clean water and education to children. So I do not want to see this place fail. I visited the diner a while back and had a wonderful experience and excellent food. But this time the service made me not want to come back. If you would like more information, you can message me on Yelp. But it was more than one rude person. We were extremely kind and nice to our server and to the person taking the money. But it seemed like our presence was not wanted there. I brought my Small Group ladies with me to check out the diner, I was very excited to share this new find with them, and it was quite embarrassing. I hate to see businesses fall because of their workers lack of customer service. It's just not fair to the owners and into the investors of that company. read more

Have been wanting to try this place for yrs and when they opened the one off 249 in Tomball, I finally did. Wish I hadn't. I got the blackened salmon which a toddler could eat in 3 bites and the mashed potatoes that came with it were extremely thin and runny with zero taste along with the spinach and tomatoes. Ordered a dinner salad for my side since they were out of the veggies and it was pure water and lettuce, nothing else, that leaked since they put it sideways in the bag. The country red skinned potatoes that say they have peppers and onions in them, DON'T. It was a pile of plain greasy potatoes, again, with ZERO flavor. Should have taken a pic of the salmon/mashed potatoes but unfortunately didn't. I honestly don't give bad reviews because I don't want to make companies look bad but this one is well worth the review. Took absolutely forever to get the to go order and the dude who answered the phone, knew absolutely nothing about the menu. Extremely disappointed and was a huge waste of money. read more

Black Bear Diner Tomball - Country red skinned potatoes with peppers and onions only no peppers or onions..... - Diners Near Me - Tomball, Texas

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I've been here before in another state and loved it. They just opened this location near where I live and it's always busy. I decided to order something new, and honestly, I do not recommend ordering the Cinnabon fresh toast unless you love Cinnabon's. Wish I would have just gotten the pancakes. My family ordered that and I enjoyed them way more. Also recommend ordering the FRESH OJ! So good! Our waiter was excellent too and the restrooms were clean. Overall had a great experience and will be back; however I'll just order something I know I like. Oh and also make sure to tell them to use fresh eggs when making your scramble or order vs out of the carton. Much better! read more

Black Bear Diner Tomball - Cinnamon Roll French Toast - Diners Near Me - Tomball, Texas

We were a bit nervous about eating here so soon after they opened, but they were on top of their game! From the moment we stopped in, until we walked out, we had a wonderful experience. So happy to have a new place to take the kids. We all loved our food and they had SO MANY options. All day breakfast is fabulous and the unlimited cold brew was yummy and not watered down. We had fun looking at the merchandise in the front & the kids played with the near masks. We had hardly finished our meal and they started asking when we would come back. Service was some of the best I've seen in a restaurant! Johny is amazing! read more

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Absolutely phenomenal service! The servers, hostess, and manager were so lovely, friendly, and welcoming. The food was really delicious too!! Everyone loved their meals, and the amount of different options were nice. read more

Black Bear Diner Tomball - Pancakes - Diners Near Me - Tomball, Texas

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My kids took me here Saturday for my bday and they hadn't yet been here. It was super busy with a line out the door but we were seated within 15 minutes and had zero complaints. Pebbles was our server along with someone she was training and she was very friendly and attentive and made sure we had everything we needed And checked on us several times. The food was delicious. It was busy but as we finished up our meal the crowd left and it was a great experience. Thanks Pebble's for the excellent service. read more

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Amazing ! We got the breakfast burrito & an omelette. Everything was super fresh, not greasy (back home our Black Bears were ALWAYS greasy) and the staff was super friendly ! We will definitely be back. read more

The food was SO good and staff is super nice. We came at a lowkey time. Food took a bit of a wait but was 100% worth it! It's fresh and tastes homemade. 10/10 recommend. :) read more

Black Bear Diner Tomball - Meatloaf with onion straws, mashed potatoes, hash browns, and orange slice - Diners Near Me - Tomball, Texas

Our first visit to this location. Pretty much everything was good, service, wait, and overall friendliness of the staff, everything but the chicken pot pie. Way way way too salty. Several people asked how things were and we told our server, and two other people that the pot pie was too salty. The woman we told already knew, and went on to say that they knew it was an issue, and they were working on it. Apparently the kosher salt they used was stronger than table salt? IDK, all I know is I couldn't eat it, and nobody offered to adjust our tab or exchange the chicken pot pie for something else. That's a shame. A good staff, whether it's a server or a manager, should have recognized immediately that I was not eating my dinner and should have done something about it. I acknowledge the fact that they have been open for exactly one week, but that does not absolve them from expecting someone to pay for something that can't be eaten. We will be back because we do enjoy Black Bear for the most part. I am just hoping for a better experience next time. read more

Black Bear Diner Tomball - Chicken pot pie, which may normally be good, not on 10/21/25. Too much salt - Diners Near Me - Tomball, Texas

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I visited the diner today and ordered the new menu item: Avocado Toast with eggs and loaded grits. Unfortunately, the preparation of the meal made me think this dish may not remain on the menu for long. I've included a photo to show how it looked when it arrived. In addition to the poor presentation, my toast was missing tomatoes. I informed my waitress, who let me know they had been forgotten and that she would bring them out. Shortly after, a manager came to the table and asked if everything was okay. I explained that I was dissatisfied with the presentation and asked why the tomatoes were missing. She then told me that because I ordered grits, the avocado toast would not come with tomatoes. This was confusing, as the menu clearly states that the avocado toast includes: 1. Toast, 2. Avocado, and 3. Tomatoes, with an option to add eggs. The choice of fruit or grits as a side should not affect the ingredients on the toast. Eventually, I did receive the tomatoes along with an extra slice of avocado (which I didn't request). After adding salt and pepper to the otherwise bland dish, it became edible. This was my first visit, and given the restaurant's convenient location, I hope future experiences are better. Overall, the restaurant was clean and efficient, and the staff were friendly and courteous. However, considering how simple the dish is, a bit more attention--such as proper seasoning--would greatly improve it. read more

Black Bear Diner Tomball - Avocado Toast Creamy Grits - Diners Near Me - Tomball, Texas

Black bear diner catered to the event I went to this weekend. Did a search on Yelp for a location and saw this shop listed which is just down the road from the event so I'm thinking it must be them (?). They had cheeseburgers and packaged sea salt kettle chips. Everything was pretty darn good. I love the buns on their cheeseburgers and they come with grilled onions too which made it taste even better. Mayo ketchup and mustard on the side since it was an event. read more

Black Bear Diner Tomball - Diners Near Me - Tomball, Texas

Sadly, since I'm a big Blackbear fan, wasn't impressed. The bear claw was very very dry. Not edible at all. I ordered to go and it was prompt however it felt like I was halted and told to stay in the front instead of being allowed inside the gift shop area. It felt awkward. The corn beef was very dry as well and the tiny salt and pepper wasn't enough to season the entire meal which was very bland. read more

Black Bear Diner Tomball - Bear claw - Diners Near Me - Tomball, Texas

Went for Father's day this morning and management was very unprofessional! The wait was already unbelievable because they were "out of eggs" which I can get but they should've been more prepared knowing it was Father's day. Didn't even get to try the food because we left after seeing the manager screaming in the hostesses face "Not to seat anymore people because they were so far behind on orders" causing her to cry! Very unprofessional read more

Pretty tasty menu good selection of breakfast and lunch bi would definitely go back to eat there with friends

The web site state open until 10pm tonight and when we got there then closed at 8pm on Christmas Eve.

Excellent experience! Service was outstanding! Wife's hamburger was superb and my tenders were great! The value is outstanding Reminds me of a country diner read more

I LOVE the food here, it's always so flavorful and you can count on bringing the rest home for leftovers. Service is quick and most importantly, the staff is kind. I love the cabin vibe of the restaurant, it makes it a comfortable dining experience. I like to go for lunch on the weekdays to avoid the weekend crowds so it's quiet and I get to enjoy my mimosa and food in peace read more

Food and Services we're good... Unfortunately, the ice machine was out while we were there, so we had no ice in our drinks.

Food was just "ok". Meatloaf was flavorful, but it was dry and small portion. Mac and cheese very good!!!! All of our food was lukewarm temp at best...none of it was hot. Service was just ok, but the kitchen got our order wrong and the server didn't do anything to fix it. Would I go back here? Probably not. This Black Bear Diner isn't up to the standards of others we have been to. read more

First time trying Black Bear Diner and this location knocked it out of the park!!! Service was incredible! Everyone was very friendly and our server was very attentive. I ordered the Denver omelette and subbed the biscuit for a pancake. I've seen many comments below saying the food is bland and needs more salt, but to me everything was seasoned perfectly. The diner is very accommodating with any special requests or modifications to your meal. The entrance and gift shop area made me believe the dining area would be small, but I was wrong. The dining area has a bunch of seating options such as booths, regular tables, and they even have a "bar" area. This place is a definite must try if you want a place that has breakfast items as well as lunch/dinner options!! I'll definitely be back to try their fish and other dinner options. read more

Black Bear Diner Tomball - Denver Omelette - Diners Near Me - Tomball, Texas

Food: Omelette wasn't bad. But grilled items had a strange taste. 4 Stars Service: Friendly and fast. But server should have paid attention in checking that what was cooked is what customer requested. 3 Stars Ambiance: Feels and smells like a brand new restaurant. 5 Stars Overall: 4 Stars read more

This location is horrible. Being from LA and eating at multiple black bear diners in the past has me angry about how bad this new location is near my house. Service took forever and the food was just bad. I used to love going to black bear in California so this is a huge miss and a one and done for us. Sad. Wouldn't even go for a free meal. read more

It was amazing, the food wad amazing and the staff is very welcoming. Aoki was our waitress and she was incredibly nice

It took 15 minutes before someone came and took our drink order. We had to ask someone to come and take that drink order. We sat at the bar. It took 30 minutes to get our food which it wasn't hot or that tasty. Black Bear Diner needs to train their employees on customer service skills. If I could give this restaurant a zero I would. read more

Cozy place. Good food. Enjoyed it with my family and left with a bear a mug. Call me papa bear

Amazing service. The menu had a variety of food but the Colossal Burger hit the spot. The pies are ok but the Food is were it's at!

My husband and I recently had breakfast at the Black Bear Diner and we will return. We both had the 2 egg breakfast which comes with a variety of meats, choice of hash browns or grits, and bread. It arrived quickly and all food items were warm and delicious. The service was excellent and there was plenty of hot coffee. read more

What a cute little place this is! Great spot for good diner food! Everything we ordered, the pot roast melt, the scrambowl, Reuben and the Parmesan crusted cheeseburger were deliciousness! Our server Xavier was phenomenal as well! We will absolutely be back! read more

Arrived early to meet a pal. Guys at the door were distracted and so I just went and sat down near a window. Teyy (pronounced tay) saw me and came to ask if I wanted a drink. Very nice of her. One of the door guys came over and said, "you bypassed us, don't do that again". Teyy was not pleased at the tone, but I told her I was just waiting... Teyy went on to make sure I was fine while I waited, asked if I had questions. I asked for a Mimosa, but they had no sparkling wine, but she made a great alternative suggestion. When my friend arrived, Teyy came over at once, and took great care of us for the rest of our visit. I was impressed by how fast the delicious food came out, as the place was suddenly humming with breakfast crowds...it was about 8 AM by this time. Very busy place. Anyone up for the all you can eat FISH FRY on Friday??? Ask for Teyy! read more

Service was excellent, breakfast was delicious, atmosphere is cozy with all the bear decor! Would highly recommend

my family and I came for dinner we arrived at 6:50 and were sat immediately. However, A waiter never came to our table. We sat there for 20 minutes and then got up and left.. will not be returning as this is not our first bad experience at this location. read more

I have patronized several different locations of this chain, including the original locations in California. The one thing that those locations exhibited was consistency of quality and taste. We have been to the other two locations here in northwest Houston area and they seemed to continue in that trend. We were excited to get the new one close to home in Tomball. I have gone three times now and am very hesitant to say I would go back. The quality of the food is not there. The open face turkey sandwich my wife ordered had meat of questionable grade. Dry and stringy. I have yet to receive an order of hash browns that were not dry and cold. I have tried three different times. My Club Sandwich was constructed using bread that was obviously too small to properly quarter. I got most of a Club Sandwich and a nub. Hopefully they will get a consistent roster of cooks. The service has also been a bit hit-and-miss. I appears they are combing through a host of potential staff? The first two visits had an alarming number of people trying to help you or check in with you. Not to say that that is not good, but I hope they can find more accomplished servers as the last two were...distracted? Let's leave it at that. Will I return? Probably not, but you never know. read more