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    Black Market SF

    3.8 (4 reviews)

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    13 years ago

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    Ross Dress for Less

    Ross Dress for Less

    3.0(401 reviews)
    1.0 miUnion Square, SoMa, Financial District
    $

    This Ross was huge! It's located on union square and has multiple stories. The selection was great,…read morewith very reasonable pricing. It is also very well organized. There is a lot of people browsing as it is located busy street.

    Considering how many customers frequent this store, it's in decent shape…read more I experienced the bad customer service. I walked in five minutes before closing to find a jacket and while walking in the store a man walks by and without making eye contacts tells me in a rude tone, we are closed! I then tried to get his attention to ask where I could find jackets; he tried to ignore me and I insisted and said "excuse me, I have a question"; I was trying to get his attention so I could catch his name. His name was Fernando. He quickly said where to find jackets in (of course) a rude tone. I ended up not buying anything because I didn't want to shop at an establishment that was so awful. I left the store with three minutes left until closing. The fact that this man was so rude and even dared tell me they were closed as I was just walking quickly to grab a jacket was unwelcoming and just rude. I was taking my time; I was walking fast because I was mindful of the workers there and the amount of customers still in the store. I was on a two day work trip and didn't bring a thick jacket and San Francisco had a very cold day (locals were telling me it was colder than usual) and I only had five minutes to find a jacket. It's ironic, that there were drug addict men in the store but of course they were not told it was closed; here I am dressed up in formal work clothes and I am approached by that Fernando guy essentially telling me to leave. This can't be solved by training but supervising employees better; this man seems to be free to act this way without repercussions.

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    Ross Dress for Less
    Ross Dress for Less - Signage

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    Ross Dress for Less

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    Hermès San Francisco - Our kitties love Hermès

    Hermès San Francisco

    3.6(296 reviews)
    1.2 miUnion Square, Financial District
    $$$$

    I've had a long relationship with Hermès San Francisco, and what continues to make the boutique…read morestand out is the way the team turns each visit into something personal, considered, and genuinely welcoming. I want to give a special thank you to Erik Alvarez, who has been exceptional. What I appreciate most is that he does not simply wait for me to ask for something. He keeps an eye out, understands my taste, and introduces me to pieces I have never seen before, which is honestly not an easy thing to do. His communication is excellent, and he always takes the time to accommodate both me and my husband with patience and ease. One moment that really meant a lot to me was when Erik found a bracelet I had wanted for six years. I had not even told him about it yet, but the moment he saw it, he knew it was exactly my style. It was a fantastic surprise and made my birthday month feel incredibly special. That kind of instinct is rare. It showed me that he truly understands not just what I like, but what will actually resonate. I also want to give a huge thank you to Lori and Dominique for always being there to take care of repairs and after-care needs so swiftly and delicately. There is real peace of mind in knowing that treasured pieces are handled with that level of precision and respect. I could not be happier with everyone at Hermès San Francisco. The store consistently makes me feel at home, and that comes from the culture created by the people behind it. Special recognition to Albert, Caroline, Pinky, Desiree, and the rest of the management team, who are undoubtedly the glue that holds the store together. Their leadership is reflected in the consistency, atmosphere, and standard of service felt throughout the boutique. Hermès San Francisco continues to be a place where the relationships feel sincere, the service feels deeply considered, and every visit reminds me why this boutique means so much to me.

    Came in, fresh off the plane, for a scarf for an evening event, about 15 minutes before close. The…read moreassociate that helped me was kind, attentive, made great suggestions and never made me feel rushed or minimized my experience knowing my intended purchase that day was a small one. And, it was a great reco they made because I felt great wearing the scarf and got tons of compliments!

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    Hermès San Francisco - My first Kelly 25 in 2024; simply beautiful Craie.  Merci Hermès!

    My first Kelly 25 in 2024; simply beautiful Craie. Merci Hermès!

    Hermès San Francisco
    Hermès San Francisco

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    Black Market SF - arts - Updated July 2026

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