I shouldn't be late for work when I call a cab an hour in advance... If you have somewhere to be…read more Overpay for lyft or Uber. Awful...

From the owner: Taxi service, LAX , flat rate, Hablamos Espanol read more

Surprised by the negative reviews, but seem to be related to the late hours/China airlines access…read more I came in on Priority Pass and I haven't been to this airport in likely two years, so what do I know (although DO try the ramen vending machine - so good!!) Service was friendly and fast, the place was quiet and empty and had multiple types of seating options. The single stall bathrooms were clean and updated. I didn't eat any of the food options, which were akin to a Hilton Garden inn breakfast - oatmeal with toppings, scrambled eggs made from some sort of premixed egg, hard boiled eggs, cut cheese and ham, some hot bacon and sausace. Oranges and apples abounded and there were some trail mix and candies. Decent spread - just about what I would imagine for an airport of this size. I'd absolutely come back!

Wet upsetting. Waiting on my flight and decided to go to try lounge only to have the folks at the…read morefront counter they are booked and cannot accept anyone unless you have a voucher from China Airlines Sad, was willing to just stop in and also pay.

Definitely nice place to relax without all the people around. George was a very nice guy. Made our…read morestay fun and enjoyable.

It's layout is pretty refreshing since this is my first time coming in here. I usually visit the…read moreone in terminal 2 when I travel internationally. It opens at 4AM and that's awesome! Friendly staff and the food station is positioned against a way and that's pretty good and feels much more open compared with T2 Aspire. Highly recommend and will be back.

Good experience at this lounge . Did the pre check in to get on the wait list to secure a spot when…read moreI arrived. Food is the typical healthy selection of vegetables, soups, 2 different chicken dishes, mashed potatoes, and other various items. Of course the bar selections were solid , I enjoyed two different hand crafted cocktails. Centurion bar tenders know what they are doing. No complaints there. My favorite item here was the coffee flavored gelato with a variety of toppings for me to add. I definitely have a sweet tooth so I enjoyed this. Just dont stay too long as LAX is a big airport or you'll be running to catch your flight!

Believe the negative reviews, this place is a joke. The food is borderline inedible, the coffee is…read moreterrible, and anything they consider "top shelf" alcohol is locked behind a Centurion (Black) card. The layout is cramped and awkward, and the staff aren't particularly friendly or helpful. If this is the standard for the Centurion Lounge LAX, it's honestly disappointing. I regret ever expecting more from it. Overall, a huge letdown, skip it.

QUIET, SMALL, & CONVENIENT! I arrived for an early flight on a Wednesday morning to Houston. The…read moreONT airport has all the essentials for travelers within a compact space, it's smaller than a massive metropolitan airport yet it's spacious and comfortable. Drop-off and parking is quick, I didn't have to deal with traffic or crazy crowds. TSA services were fairly amiable and the process to enter the terminals was seamless. I didn't have to wait long! Additionally, there's plenty of amenities for people young and old. I saw vending machines with Pokemon TCG items and other entertainment. There's two sizable gift shops with plenty of books, T-shirts, and Californian memorabilia for out-of-state guests. All stores were well-stocked and clean, I had fun browsing the shelves. One thing I enjoyed was the selection of restaurants and eateries inside. I saw a full-size Mexican restaurant and bar, brunch eatery, a Dunkin' and many name brand fast food chains. There's something for everyone here, I was never bored! If you're into airport lounges there's a place called Aspire that has a relaxing space for you to enjoy. Seats were comfortable and most boarding spots were easy to locate! Waiting areas had decent seats with great leg room. Restrooms were a bit far from waiting areas, but well-maintained. My most memorable experience at ONT airport was when a baggage claim lady helped me place a missing bag report as Houston's Frontier Airlines forgot to load my checked bag and sent over an other person's bag! The lady immediately asked for my information and my bag was quickly located. I received my bag a few days later (it was shipped to my house).

BEST AIRPORT! 5…read moreminutes to go through security every time! There aren't money restaurants in this place but who cares when you can get to you gate so quickly. Always pay the extra money to fly directly to this airport!!

This 1 Star review is actually more than it deserves…read more We've been coming to the Centurion Suite at Crypto.com Arena for over seven years, and unfortunately, the experience has steadily declined--especially since 2021. Over the years there have been ups and downs, but the overall trajectory is clear: fewer benefits, reduced value, and a noticeable effort to cut costs at the expense of cardmembers. Immediately after COVID, Centurion and Platinum cardmembers could bring up to three guests, each of whom could order two complimentary "you call it" beverages, alcoholic or non-alcoholic. Over time, this was gradually reduced. First, guests were limited to one. Then only the cardmember could receive complimentary drinks while the guest received none. Currently, even the cardmember is restricted to beer, wine, or a very limited selection of three signature cocktails--no more full bar access for the 2 complimentary drinks. The food has unfortunately declined as well. This is supposed to be a Centurion Suite, yet the quality and portions no longer reflect that standard. For example, they once offered excellent nachos with optional chicken or steak. Now, it's a sparse plate of large, Tostitos-style chips with nacho cheese and basic toppings--far less plentiful and far less appealing. These changes give the impression that the goal is no longer to enhance the cardmember experience, but rather to reduce benefits, lower expectations, and save money. It's hard to believe management has asked themselves a simple question: "If I were paying these annual fees, would I be happy with this experience?" Centurion and Platinum cardholders pay a premium for lounge access--why continue to cheapen it? At this point, unless you have very poor seats elsewhere in the arena, the Centurion Suite is barely worth visiting. That said, not everything is negative. Latisha, who handles service across the tables and counters, is genuinely one of the nicest and hardest-working servers you'll ever meet. The bartenders, Rob and Scott, are also excellent and second to none. None of the Centurion Lounge staff are responsible for these changes, yet they've clearly been impacted--especially when it comes to tipping. It's unfortunate, because this suite used to be one of the best amenities at Crypto.com Arena. If this review reaches management or decision-makers, please know this sentiment is shared by many long-time cardholders. The current state of the Centurion Suite reflects poorly on both Centurion and Platinum brands, and it leaves loyal customers feeling like AMEX no longer values them.

It is always nice to use some of the perks of my overpriced Amex Platinum Card. In this case it was…read moreworth about $50 of stadium priced beers, which is two 25 oz cans. The room was nice and had a very high view of the ice. I wouldn't sit up here to watch a game although I found that a bunch of people buy the really cheap seats then watch the game from the lounge. It sounds crazy, but it is true. Next time I come to a King or Laker game I will visit to claim my &50 worth of beers, which would be over 60 cans of beer, in the "Real World"!

We are chilling here before our long flight on American Airlines to JFK and the food is pretty…read morelame. At least they have spa water and a clean bathroom. The check in is easy if you are flying biz or 1st class. Not a bad way to start our trip.

The food selections was okay. It's a small lounge located across from Gate 8. Take the elevator…read moreor stairs up. I didn't stay there long, just to check out the lounge.

The best spread and service I have ever seen at an airport lounge! Terminal 4 Aspire Lounge was…read moreperfect!

Brand new airport lounge opened up today at Ontario International Airport terminal 2 and 4…read more Wonderful service, staff are friendly and all the food are fresh and self serve.