Took Toyota in for a car annual inspection. Handed them an old registration for a KIA. Inspection…read morewas done and I paid $30. Didn't realize until I got home that Inspection Receipt was for the wrong car. Took it back the next day and was told car had to be reinspected at my expense. Said it would only be around $16 since it only needed a safety inspection and not an emission. They obviously did not inspect my car or they would not have entered it as a KIA instead of Toyota. Not good business to do a $16 emission to correct past mistakes but doubly wrong to have overcharged me the previous day and refuse to reimburse me. Be very careful taking your car here.

Needed to replace AC filter and engine filter again. Could do it myself but these guys will save me…read moretime . Still a professional staff, easy in and out fast!

employee Danny will try easy routs to fix your car momentarily and will get upset with customers…read morewhen there car is having more problems this shop is also a rip off price wise and they spray paint suspension parts to hide there errors

Trustworthy and efficient! Will and Brandon fixed my tire in just a few minutes for a great rate!read more

Did not do what they said, charged more and did not communicate as they said they would…read more Came back the second day and no one was working the desk. Finally came out and could not locate my key. Really disorganized.

Went for an inspection in afternoon and was told it would be three hours since it is first come…read morefirst serve. Told to come back first thing in the morning. I was the forst one in the door at 7AM. Told it would be atleast two hours as they got backed up from day before. They dont offer appointments which is a poor service model for this type of business. No wonder their rating is so poor. They've lost my business for good.

Let me start off by saying I did business with the previous owners, Dillinger Brothers. Hands down…read morethe best. The car lot that I purchased my Mercedes GLE 350 referred me. I called like I always do to set up an appointment and learned ownership had switched hands to Depo Auto Care. I called and ran it by my car salesman. He let me know although it switched hands the previous owners were still involved. So I scheduled my appointment for an oil change. The oil change took about an hour and a half, and the price was reasonable. About four weeks later my check engine light came on. The first thing I do is check the oil. I find there is barely any oil in my car. I'm forced to hit an auto parts store on my way to work to buy oil to add to my car $37.00. After adding oil and driving it by the time I got to work my check engine light went out. I am puzzled because I've never had any issues with my oil leaking. I end up calling my salesman back and ask for another recommendation for a diagnostic to ensure there's no damage done to my vehicle $130.00 & half a day of work missed. Once they confirmed that it was not leaking. That confirmed something wasn't done correctly when the oil was changed, so I pay a visit to Depo Auto Care. One of the previous owners was there and assisted me. I explained, and he asked for the opportunity to check my car. To be honest, I was very hesitant Considering I already had it checked. We confirmed my car was not leaking oil and also confirmed that not enough oil was put in my at the time of my oil change based on the amount of oil I had to add. He further explained how the oil is dispensed and measured. They have a large drum of oil and use a container to dispense the oil and add it to the vehicle. The person who was working on my car missed a trip to the drum to fill the container. I also asked to double check the sticker because the mileage was not correct on when my next oil change was due. Come to find out the person who changed my oil was not the person who was marked in the system as changing my oil. The previous owner informed me that he needed to make a phone call to run it by another associate to know where to go from here. He informed me that they would refund me the cost of the oil change. I accepted. The last thing that he said to me as I was walking out... he was very sorry and hoped that they did not lose me as a customer. The problem I have with this is they agreed they we're at fault and only willing to refund the oil change. Not the diagnostic or the oil that I had to purchase oh and let's not forget the time I had to take off work. I know people can make mistakes. However, if you're in the wrong, make it. If I would have been paid back for the money out-of-pocket along with the oil change. I might would have considered giving them a second chance. Depo has a lot to learn. I gave you the and you showed me. I can't trust you to make it right! I WILL NEVER DO BUSINESS WITH THEM AGAIN!

I came in for my weekly alignment expecting a professional service and I was left with…read moredisappointment. the staff was friendly but didn't seem to take their job seriously. I was given a low price that ended up costing me in the long run. I waited for about 2 hours for the service and when they gave me my vehicle back everything seemed fine I went home and parked my car. not even two hours later I went to the store and my steering wheel was worst than when I first took it to get serviced.now I'm left with scuffed tires and had to pay somebody else to fix it.

Good business. Have been going here for years and these guys always get me and my family taken care…read moreof. Always straight forward with fair pricing.

Excellent service and pricing. Local ownership with emphasis on quality. We bring all of our…read morevehicles here.

Sam and his crew, most if not all are long term employees, and there is a reason they are busy…read more They have always been above board, honest and straightforward. It's more than an oil change business. We have for years taken 4 cars and a truck there for various reasons. You get more than you pay for, you get the job done right and honesty. Mark M. In Charlotte

Waited until the last minute to get my car inspected. Everywhere else I went had a few hours' wait…read moreand I would have had to leave my car. SpeeDee on Pineville-Matthews Rd was able to take me immediately. The staff was very friendly and accommodating. One of the managers came just to say hello. My mother, who has dementia, was with me and Sam went above and beyond to make things easier for me, including entertaining my mother's sometimes random conversation and bringing my car closer so my mother wouldn't have so far to walk when we were done. The receptionist was also very nice (I didn't get her name). I always appreciate establishments that treat my mother well as some people tend to ignore her.

Great service that is close to my residence. I always get what I need done to my vehicle in a…read moretimely manner.

Brought in my Subaru for emergency parking brake issues and it didn't take them long to diagnose…read moreand fix. Very knowledgeable team

I unfortunately found a large nail in one of my tires and thought it could just be patched. I was…read morerecommended to this local spot and it turned out I had to get a new tire. I was not pumped to say the least BUT the customer service was attentive, pricing fair and they did the job fast for me. The price was right in my budget and the job was done fast and furious! Don't tell anyone they even gave me a small discount and any discount I am grateful for. I would recommend this location and thank the staff for getting me back on the road safely.

. I bought four brand new tires that cost me $1100 went to have them installed at Mavis Tire 5200 E…read moreIndependence Blvd Charlotte NC. They had me there almost 3 hours and when I went to the bay area and saw them lowering my car. I noticed they didnt fix a tire stem on the rear tire. That's when I noticed silver scrapes on my rim I walked closer and saw welding spots on the inside. Do you know these mothersuckers tried to say i brought it in like that. ARE YOU KIDDING ME? I WENT A FOOL. They took off the charge for the alignment and said they will fix the stem for free just bring it back the next day. I'm looking at them and said to myself...what would I normally do in this situation? So I did the opposite and called their corporate office. TO THOSE THIEVING SCAMMING ASSES....you best be glad I'm on my journey of growth. Big greasy lying ass with the gold teeth in his mouth...KARMA