the food is mid, you can get it at any fast food place. The service is horrible, every single time they take +30 minutes to get my order out. read more

Saw a cockroach run through my legs, lost my appetite. Don't consider coming. I won't.

They took our order at 9:16 AM, a carne breakfast burrito and a breakfast sandwich. Two cars ahead of us moved quickly, we sat at the window for more than 30, yes 30 minutes after paying. The place was not busy inside. Several workers, gal at the window was nice but one of the cooks yelled at me when I as the passenger looked over at her. We said nothing, we did nothing to provoke anyone. We had paid as soon as we drove up and nobody came close enough to the window for us to get our money back and just leave. To add insult to injury, both sandwiches were wrong, no green chile on the sandwich (as stated on the menu) and the burrito was bacon. Ridiculous excuse for a fast food place and rude lady yelling at me. Never again, and I do strive to support local, but not here. I tried to find contact info to discuss this with the owner/manager, but there is no contact info on the website or posted at the establishment, so sorry, not sorry straight to Yelp. read more

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Blake's Lotaburger is New Mexico's claim to fame in the burger world. Their "New Mexico style burger meal" ($14.29) is their most unique offering. It's simply a double-patty green chile burger with other fixings removed per request. Mine was nice and juicy minus the mustard they usually put on it with the addition of mayonnaise. Their seasoned fries were just okay to me. That was the first time I'd ever tried them - and one of course right out of the bag. I was surpised at how cold it already had gotten even after going up immediately to grab my order when my name was announced. For some reason I graviated towards the locally-pressed and bottled orange juice. It was darn refreshing. Service was very friendly and respectful. Their restroom was mostly clean with piping hot water at the sink. Their drive-thru was packed when I pulled in so I opted to park and walk in. I'm glad I did. This will most likely be at the top of my fast food list when I'm traveling through Espanola, NM. read more

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Awful, I even called to see if I could be hired and they said they're not hiring at the moment, if they have a full staff it shouldn't take you 15 minutes to take the order and 25 minutes to make the order and it's pretty simple to make, I looked inside and saw 3 people standing there talking (not helping) and the others were going so slow, and if someone is going to take orders on the headset at least train them right, he sounded like he didn't know what he was doing. He kept asking people to help him with simple orders, I have worked in fast food before multiple times and I'm surprised this place isn't shut down. This also isn't my first bad experience with this specific Lotaburger it's always the same. They also talk about their personal life right next to you or even through the drive thru, they don't care to turn their mic off, it's absolutely insane. read more

no ice, bathrooms are locked, food takes over 20 minutes for literally no reason, the building is dirty. i'm really annoyed i placed my order at 12:24 and paid 33$ plus dollars for fast food and it's now 12:45. still have not received it. read more

I owned a fast food restaurant and worked 100 hour weeks. Just wanted to say that so this review has some teeth. We waited 22 minutes for our 2 burgers at 2:00 with only one person in the restaurant. He went up with his ticket and asked what was up with his order. About 5 minutes later we got our order. A bit after that some folks that had come in after us asked what was up with their order. They served 5 people in 30 minutes. There were 6 employees goofing around the whole time. There was no ice. The bathroom doors were locked. There were no napkins out. My husband went up to ask for napkins and no one came to the register. We had to salt and pepper the burgers. There's multiple places with great reviews in Española where you can get a great green Chile cheeseburger. Don't let nostalgia fool you. It takes 5 minutes to cook a burger and fries. These employees were just hanging out in the back. I've NEVER seen anything that bad. Every one that works there should be fired, including whatever irresponsible manager that replies to this review. read more

The food was good I would recommend the seasoned fries. However the service was a little slow. But overall I would recommend.

I stopped in at the Española Lotaburger on Wednesday morning. I couldn't believe it. It was an amazing sandwich. Best thing I've ever tasted shocked. It's coming from this location. They're known for horrible service and not about the product that they put out. So I thought maybe they've finally changed. Today on Sunday I decided to go back and have that breakfast sandwich. It was the most disgusting sandwich I've ever eaten in my life. My stomach is turning as I'm posting was stale and hard as a rock. Couldn't even tell what it was you're looking at it really looked horrible and it tasted just as bad. Nothing like the sandwich I had at this same location on Wednesday. These people should just shut down for good they hire people that don't give a crap or show pride in their work. Horrible place stay away. UPDATE! I ended up getting very sick after eating the breakfast sandwich I reviewed above. Second time in several months I got sick after eating here at Espanola location. I'm done. Too many other places in Espanola that make great to go meals. read more

Española Blake's reopened. It has a drive-thru. The fries were cold, half filled, burger patties are new, (see edges) and low quality meat. Every bite is a different flavor. It's a different vibe. Those burgers have been consistent for most of my life. Too much change everywhere. I won't be back. Going out to eat is just not worth it any longer. read more

Blake's Lotaburger - Itsa Burger - Burgers Near Me - Espanola, New Mexico

One thing I think we all can agree on is that nobody likes it when someone gets your order wrong that might be the only thing I don't like about this place the food is great and it's just that and the service and the orders being wrong they can be mean sometimes but mostly nice and with that I give this place a 3 star review read more

Blake's Lotaburger - My drawing - Burgers Near Me - Espanola, New Mexico

Blake's Lotaburger, terrible service soda was flat, forgot the cheese on my burger and got angry at me for asking for it, fries were mid, lettuce was soggy, forgot to give us our shakes and we had to go back up to ask for those too. The ice was excellent.... It's the "good kind", but unfortunately there was only ONE cube left in the machine. The employees seemed to be in a hurry to close. Although we left before closing, as we and some other customers were exiting, the lady with the green hair shouted "just close the door on them as soon as they get out". Music was decent. We came came for a good time, but we were quite disappointed to find the cashier resembled Anthony. We gave you 4 stars because we're really nice people. read more

I've never had a green chili cheeseburger prior to visiting here, so I gave it a go and was pretty impressed. Burgers here are made to order and this location is only offering takeout so the wait was longer than your typical fast food joint. I'm glad it was fresh and put together nicely with a good serving of chili's. I had seasoned fries on the side and I enjoyed those too. My fiancé had a chicken sandwich and onion rings but those were just okay. I wouldn't recommend getting chicken at a burger joint when the burgers are the star! read more

Blake's Lotaburger - Burgers Near Me - Espanola, New Mexico

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3 cars ahead of us in drive thru, waited 20+ minutes at 7pm on a Saturday night for a burger and fries.

Food was great and came out super fast! Favorite part was the service! #1 spot in town! read more

What happened? It used to be so good. Overflowing trash. Sticky tables. . Exhausted looking workers. Waited 20 minutes for my chicken sandwich. Got a very small hamburger. Asked if they had a spare chicken sandwich. No. read more

I'll start off by saying that the food was pretty good, now as for service, it sucked!!! It started with me sitting in the drive thru for 5 minutes with no answer, so I parked and walked inside, not another person in the place. Then I stood there for who knows how long when I finally asked the workers behind the counter if they were open, he said yes, and went back to cleaning. I guess me standing there staring at him he came to the counter and took my order. The food came in a timely manner, but when I checked the order they had left something out. Luckily I don't live in this town and they don't have a Lotaburger where I live, when I drive through this area of the country again I'll avoid Loaburger. read more

I placed and order and went to pick it up 30 minutes before closing. All the doors were locked and the only way to pick it up was to wait in the drive through line with 6 cars ahead of me. What a joke this place has turned into. read more

Ate at Lotaburger for breakfast. I ordered a #1 with green. Yum, it was the best. Employees are doing a great job very friendly.

The staff was friendly and the food was delicious. The building was clean and welcoming.

Food and service was nice, the place was kept well and clean. One of the best Lotaburgers i've been to.

the food is very tasty and the service was amazing. everyone was extremely nice and helpful. Also, the restaurant was very clean! 10/10

I love it! The food is great and the workers are super clean and friendly. I've never had them mess up my order and the food comes out as fast as possible considering they have to cook everything. One just needs to be patient. read more

Blake's is a New Mexico staple. Their green chile cheeseburgers are the stuff of New Mexico legends. The seasoned fries are amazing and they have some of the best breakfast burritos you'll ever eat. My dad gets breakfast here multiple times per week. The brownies are really good too. They recently had a biscochito milkshake that was incredible. Call ahead if you're not dining in as it can be very busy at breakfast. read more

Best thing about this was the seasoned fries. They didn't have 1/2 of their fountain drinks, no ketchup, and apparently no manners or how to address someone when they are at the counter with an issue with their order. My mom ordered frito pie, the cheese was not even melted... so I knew already it wasn't even warm. She took a bite and yeah correct not even warm... she went to the counter and while she waited patiently no one addressed her while 2 kids watching burgers had their backs to her, the young woman taking orders was swamped and yet some young girl came to meet a friend in the lobby. Someone finally addressed my mom, got her a new cup- no charge. This cup was also cold, not even warm in the slightest. I went to the counter, waited 10 minutes, with the original cup of frito pie still on the counter. I finally asked a larger man in an apron in the opposite corner of the kitchen, if I could borrow his pen to leave a note on the back of my receipt since anyone was way too busy to address yet another customer at the counter. The man lent me his pen, but said that he would need it back AND THEN asked me if anyone had helped me. I returned his pen and said not since I had been waiting, I told him that both frito pies were cold and that I didn't even care for my $5.25 back. At least it was new & clean looking... service horrible. Food...meh. Oh and 15 cent for onion on Frito pie. read more

What a DIVE and not in a good way. This place is so dirty and the cooks/managers yell at customers as was the case I witnessed today. I think this will be the last visit here. Floors are NEVER clean. Soda machine had flies hanging around it. The help only talks to people they know, apparently. This is no longer the food chain we grew up knowing. And what was worse today is to witness one male employee imitate the customer after she left the store. Hard pass. read more

I love lotaburger in general but this Lotaburger has gone down hill !nd fast. My last three visits have consisted of a heroine addict sporting his needles behind his ear, to a fight and tonight unsanitary conditions for beginners. None of the workers had hair nets, the girls all had really long hair, the side doors were locked, they refused to make me tea---it was only 7 and they close at 10. I never saw them wash their hands despite walking in and out of the kitchen and no one seemed to be running the register. I will not be returning to this particular Lotaburger. I was afraid to eat my own dinner tonight... Lotaburger needs to step it up and bring back the quality service and food They are are known for. I do not recommend this place. read more

Blake's Lotaburger - Might be my last trip. Everyone has long hair no one has hair nets. - Burgers Near Me - Espanola, New Mexico

breakfast burritos always fast and delicious! staff very friendly. amazing stop for the working man in need of something fast and filling!

For a fast food restaurant, the service was quite slow. From the time I placed my order until the food was in my hand was at least 15 minutes. Having a 15 minutes wait for fast food I feel is rather sad. The burger meat itself was well seasoned, and was a good blend of meat. This making it juicy and tender. However, the bun on the burger was stale and thick. It was the first time eating a burger where I felt the bun was detracting from the burger. I ordered the seasoned fries, and they were not that impressive. They were incredibly over cooked, and I could not taste any special seasoning. Overall if you are going to spend more than $8.00 on a meal do not go to Lota Burger. The food and wait time are not worth it. read more

What does one write about Blake's Lotaburger that most New Mexicans don't already know? They're good! In my opinion they're a poor man's 5 Guys! As good as 5 Guys? Nope, but not bad! However, today's poor review is not based on the food, but the service! It was Wednesday, July 27, roughly around 1330 or so, so yes, the lunch crowd was still abuzz. Nevertheless, it was pure chaos! A total Cluster F#$CK! Corporate Folk: Listen up! What we lack here is proper management! Yes, I know, fast food employs minimum wage workers, I get it! I support it! It builds work ethic for kids just starting out in the work force! As a true Capitalist I'm with ya! However, there was no manager in sight! The inmates were running the asylum! There's no way a real manager worth his/her salt would accept that performance! I'm glad I was only passing through and am not a local who has to endure that semi regularly. Quite frankly, I wouldn't! Get on this before you lose your locals! That's all I have to say about that! read more

Located on a busy street corner, we came here on a Friday night. Not the cleanest location- there weren't many seats available and the table we had chosen hadn't been wiped down. I stuck with my usual plain burger. I heard that Blake's was just starting voted the number 1 choice for breakfast burritos and for green Chile cheeseburgers, but I'm just not seeing it read more

Used to eat here on a regular basis coming back-and-forth from Albuquerque. Was always my favorite place to eat. Stopped to eat here for the first time in probably five or six years and the food is horrible. The cashier that took our order has no customer service skills whatsoever. She was taking orders and piling the orders on top of the tray in no order whatsoever. The two cooks were trying to sort them out as well as keeping up with the grill.. The two guys that are doing the grill are doing the best that they can under the condition . Our hamburgers were overcooked and tasteless. The buns were old and dry. The cups that we were given to get our drinks were greasy. Waste of $27. read more

Village idiots work here 25 minutes to get your order Then they give you half your order And it's cold . Then they take no responsibility and make excuses. Really terrible service . Fools work here . Lota Burger needs to take a look at customer service its a Joke Go to Freddie instead . Lines and lines of customers no food given out to the customers just excuses and I will give you your money back. read more

Stopped by on our way through the state, glad we did. One of the best burgers we have had in a long time. Onion rings and fries were pretty good. Staff was friendly and place was clean. read more

Blake's in Espanola has become synonymous with "What's wrong with my order". Case in point: twice this week, at my workplace we ordered from Blake's Lotaburger and both times there is something wrong. Its has turned into a game to see what is wrong with everyone's order. It feels like staff is struggling to keep up, disorganized, lack leadership and disheveled in appearance. The online ordering has make the experience better because at least you don't have to call and hearing a busy signal for 10 minutes, finally get through and get placed on hold again for 5-10 more minutes. We love the food at Lota Burger and view it as a New Mexico staple; but our love of the food is starting to wane because of the poor customer service. read more

Food was very good for a fast food burger place. The place is somewhat clean. Tamara the female working the register was rude and acted as though she hated life. I asked to have plain burgers while ordering and you would have thought I asked her to run a marathon. The best thing this place could do for future business is train the register staff to try and be somewhat pleasant. Without the customers you wouldn't be in business and Tamara wouldn't have a job. read more

I am not a patient person, if there was a support group for impatience I should definitely join, so the idea of waiting ten to fifteen minutes for a breakfast burrito does not sit well with me. So I am usually ready to hand out zero stars but then, boom, burritos so good it makes me forget how long they took to get here. I only roll through here for breakfast so you are on your own for lunch, although if they are like the other stores in the state the burgers are slow but good. read more

Best green chili burger around. We stopped here twice after visiting Ojo Caliente and always got the LOTO burger with green chili anc cheese with a side of delicious onion rings. read more

This place a evening manager. It's run by kids. The place is dirty and needs someone in charge to run things. Looking real dingy and rough.

Horriable place to eat green chili is bland, got our order incorrect more then once when asked if they can do something they didn't do anything the ice maker is not working read more