The manager, Shayla, has the best personality! My order was perfect! She was kind and a professional.

This pizza is fabulous! They have so many choices for all types of diets. I love to select the toppings and the glazes are incredible . Ordering online is so easy and it's so easy to click to order the same you ordered the last time . They have great packages as well! read more

This wouldn't be my first choice for pizza. I met a friend here that I hadn't seen in probably 20-30 years in person. We got there and the order taker was friendly. The lady working the pizza oven almost didn't seem like she knew what she was doing and there were probably 6 or 7 pizzas she was shuffling around. She was on her phone and just just didn't seem to know what was going on. My friend got her pizza very fast. I was waiting on mine and everyone behind me was getting their pizzas someone had asked me if my pizza was mine-um...I don't know but mine has pepperoni on it...along with ricotta, shredded mozzarella and fresh mozzarella and light sauce. It was determined this was not my pizza. I waited some more and more people behind me got their pizza and I was still standing there. Eventually, I had to ask where my pizza was. It was a ridiculously long time that I had been standing there. Finally, I am given a pizza I take it to my table and it's not the right pizza-it's coveted in meat. I take it back up and I tell them, it's not my pizza. They give me the pizza they had asked about which has been sitting out. They did offer to make me a new pizza which I declined, I was fine without the pepperoni. I'm not taking any responsibility for getting a barely warm pizza. Was it edible-yes. Did it look appetizing? I put it on FB and there were comments about how it didn't look very good. I will say the manager did give me a coupon for a free pizza the next time I stop in. It's possible I'll go back in a pinch or when I don't feel like cooking, but without that coupon I'd have no reason to return. My friend's pizza actually had a chunk out of it and they still served it to her. I'm not sure why they thought her pizza was acceptable to serve to her like that. This was her first experience with Blaze and she was unimpressed as well. I saw mostly college age people and a few families as patrons. In addition to this-the pizzas weren't even cut well. I had to saw at mine using the plastic silverware they provide. read more

Blaze Pizza - My friend's pizza looked like this when she opened the box. - Salad Near Me - Rochester, New York

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DISGUSTING. I have never ever left a terrible review for any restaurant until today. Blaze change it all. I ordered two pizzas. first they had a long list of things that they did not have. They had only pepperoni and mozzarella (not fresh mozzarella) for the meat lovers. I got my pizzas and the mozzarella was slimy, the consistency of boogers mixed with vomit. Maybe it was my vomit. The crust was the worst crust I've ever had. It was burned and dry. The workers were not happy and that appeared in the food. The best thing about this restaurant is their fountain Diet Coke. The restaurant itself was dumpy and dirty. I highly recommend this restaurant if you are planning to go to the ED afterwards. read more

Have always came here for pizza when in the area. Always have had a great experience until today. Only saw three people working and I placed a pickup order. I received a text at 5:02 saying my Oder was ready for pickup so I went in to receive it and it was not ready at all or even close. After 30 minute of waiting I finally received my order. The gentleman working the oven was very kind and did give me and my boyfriend a free item for being patient and polite. Probably won't make me stop coming here just made me upset since I have had so many other good experiences and rave about this place to friends and family. read more

Went to Blaze at 1230 on a Thursday. When we got there, we were told that they were "only accepting online orders today" so I would have to order online if I wanted something. I understand online customers are important, but it seems insane to me to turn paying customers that drove to your storefront away because they didn't give Grubhub, or whoever, their extra fees. I just don't understand this business model, and there are 5 other resturants in the same place so, we just gave them our money. If it's a staffing thing, hire more people. read more

Pizza was cooked to perfection. Staff was fine. prompt service. only negative was bigs flying around lemonade and no takeout plates. read more

Blaze pizza, you do it well for Pi day! Despite the long line up for the $3.14 deal, it was worth it. Fresh unlimited toppings and drizzle add on toppings at the end. Love watching the oven where all the pizzas are baking. Efficient service despite the line-up. Thanks Blaze pizza!!! read more

Blaze Pizza - Meat Eater (11-inch)and Hot Link (11-inch) with substitutions of broccoli and basil with. Argula and Olive oil for the finishing. - Salad Near Me - Rochester, New York

Stopped here for pi day to get the deal. There were so many people in the place but the line went fairly quickly. Many options to choose from. If customization is your deal this is the place. If you have a child that only likes cheese or basic pizza I would go elsewhere since it's expensive for just a one topping pizza. The staff were extremely friendly and welcoming. They had full staff and were working as a team especially since some peoples orders were much more elaborate than others. read more

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We came from Texas and we planned to eat here after a competition. When we got there, one of our friends was already there ordering, so we tried to get in, but the door was locked. The worker came to the door and said they were only taking online orders. We asked if we could eat with our friend who was already inside and he said no and slammed the door in our faces. Don't recommend coming here It was around 6PM on a Saturday when we came it, so it wasn't late or anything. It also wasn't super busy, there was about 2 or 3 families inside. You're better off going to the other pizza place in the same parking lot, Joe's Brooklyn Pizza. Good pizza and way better staff. (Additionally, our friend who was able to order said that they were very slow and the girl making her pizza was incompetent.) read more

Pizza was 45 minutes late for my pickup order.The kitchen staff was working ridiculously slow and took way too long to make every customers food. Do not go to this blaze if you want your food on time. read more

I got the wrong pizza. I'm allergic to green peppers and they were on it. My friend didn't get her sweet chili sauce. They swapped order stickers so we were confused. This was a bad experience. read more

Needed a gluten free lunch option - My pizza was made with cauliflower crust & lots of veggies. It was made to perfection and def worth extra $4.00 for crust. It was not soggy at all and crust held up great even with all toppings. Enough for 2 lunch meals if you're not a huge eater. read more

Blaze Pizza - Lots veggies & balsamic glaze on cauliflower crust. - Salad Near Me - Rochester, New York

Yeah yeah, I know... buying pizza from a National chain when there's so many good local pizza shops, especially in Greece, is a travesty. However, Blaze is probably the one and only exception for us. Why? 1.) They have the largest variety of gluten free and Keto crusts. 2.) They have the largest variety of fresh toppings. 3.) Their mobile app is so easy to use and always spot on with the timing estimate. We usually get two Build Your Own 11" pizzas, and barely eat half each. Sometimes they struggle to bake the gluten free pizzas just right. No matter where you go, you're prone to get a slightly undercooked center and a charred edge. That's gluten free for you. A pizza baker once told us that the gluten free crusts need to bake at a different temperature and no one can afford to dedicate an oven for that. read more

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Blaze now has a cauliflower crust and keto crust option on the menu. No puzzled looks today. To celebrate Pie Day, I used their app to order a few things. The app makes it easy to customize and they've expanded their menu options . read more

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Here's a story for the books - we ( a large family group) recently visited Rochester, NY for a wedding and decided to get pizza for lunch. We were recommended Blaze pizza by my niece and took her up on her recommendation. we went to the Jefferson Rd store and started looking at the menu and the options they had. we were amazed with the novelty in their options which included vegan selections for cheese and crust. a few of our family members have vegan preferences. as we were browsing through the options, one of the female employees behind the counter started showing her impatience in waiting for us to order the right pizza. There were only two customers at the store besides us, so I'm not sure why she had that attitude. Then another male employee behind the counter joined her in doing the same thing. No smile on their faces, no friendly attitude, just a sign of - why are you still not ordering? as if they were in a hurry to do something else. We decided to go with an online offer 'family of 5" which had 3 pizzas that you could build on your own along with two sides. I requested two of these (6 pizzas and 4 sides). then another female employee showed up behind the counter with a very friendly approach and started taking my order. As she was writing down the specifics of each pizza and side, the other male employee showed extreme rudeness in not paying attention to what our needs were for toppings and specifics on the vegan selections. I tolerated the attitude with this gentleman through the entire process and the pizzas were then put in the fire kiln for baking. The first female employee was the one baking the pizzas with an extremely rude attitude. To the extent that my adult kids decided to walk away from the counter and sit at a table as they could not tolerate the two employees attitude. As the pizzas were coming out of the kiln, the male employee started putting them on plates. I had requested these orders to go. When I reminded him that these were to go orders, he started showing his frustration again at processing our order. I also was kindly requesting him to label the boxes with which pizza was in each box as the vegan options could not be discerned readily. He lost his calm and started telling me that he cannot mark the boxes. So I requested him to hold on and got a pen. He never listened to me and continued putting the pizzas in the boxes and closing them. That's where I lost my calm and started questioning the employee on whether he was doing me a favor by giving me these pizzas - that I paid for! This evolved into a shouting match - with him using profanity and threatening me. The female employee joined in this assault on me. The owner of the store started intervening saying that he was new to the store and was observing these employees and apologized profusely for their behavior. Now here's the deal - what kind of service do you expect when you go to such an establishment? one of politeness, friendly and amicable service with a smile on the face or one where the store makes you feel that they are doing you a favor by giving you food that you paid for, and then use profanity with your customers? No smile, no friendly approach, nothing. Do you think we enjoyed the pizzas? I sure hope the store owner takes this review into consideration and Blaze Pizza understands what's happening in their stores. Not good for their reputation! read more

As of right now I give Blaze a three. I do have to come back and maybe re rate this. I say this because my experience was great fast service clean open environment and friendly staff. I love the fact you can watch them make whatever pizza you want! I didn't know it was a make your own pizza bar ! The only reason its not a 4 star is because I got a gluten free crust. The dough was so thinned out the pizza ingredients fell through some spots and when you went to eat it cooked the crust cracked and you couldn't pick up the pizza. Super delicious and good experience but a very awkward way to eat pizza in front of others. So lesson learned no gluten free crust! read more

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Service is real quick! I had the green stripe pizza. Has cheese, peppers, pesto, arugula and chicken. It was pretty good. I added some pepper flakes and made it better. If you want a quick personal pizza, would rec. read more

The help here was a bunch of millennials, living their best life. Pretty casual atmosphere. The ordering and cooking were both quick. Really good pizza. Will go again. read more

Blaze Pizza - The art lover! +mushrooms - Salad Near Me - Rochester, New York

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I am seriously obsessed with this place!!! I've only been one time so far. First off, the place was very clean at 9 p.m. The staff was incredibly friendly and helpful because I had never been there before. I decided on a build your own pizza. It was thin crust and the ingredients were very fresh. I can't stop thinking about going back! Their regular size pizzas are pretty big. I made 3 meals out of it. Also, they're on the WW app and the points are very reasonable for eating pizza! On average a slice is only about 3-4 points! My advice-get there ASAP! read more

Blaze Pizza - Build your own-red sauce, mozzarella, banana peppers bacon and pepperoni with pesto finishing sauce. - Salad Near Me - Rochester, New York

Who wouldn't love creating their own pie? Blaze pizza is the place to go for create-your-own pies. For a set price, you are able to add as many toppings as you want. I combined the spicy tomato sauce with a creamy white sauce and loaded the pie with veggies. And yes, the ingredients are fresh! Once I finished loading my pie with the endless toppings, a crew member fired it up in their "blazing" hot oven, crisping it to perfection. I paired my pie with their blood orange lemonade. SO GOOD!! This place is great for lunch, small and large groups, and even dinner. Can't wait to create my next pie! read more

Yet another assembly line wood fired pizza joint... Actually becoming a little tiresome... And they will not replace my local pizza joint that I've been going to for 20+ years. That being said, Blaze was very good. The decor is nothing special but the prices are much better than similar restaurants, the service is solid and the options for toppings are excellent. I went with spicy red sauce, mozzarella, smoked ham and banana peppers. The crust was thin and perfectly baked and the toppings were plentiful. Very good. I also enjoyed the eclectic selection of soft drinks. Good all around. I'm not sure that this latest trend in pizza will last with so many competing stores but I can recommend giving Blaze a try. Definitely the best bang for your buck in the wood fired pizza world. read more

Blaze Pizza - Spicy red sauce, mozzarella, smoked ham and banana peppers... Yum! - Salad Near Me - Rochester, New York

Love the pizza here. The unlimited toppings option is awesome. The chicken spicy meatballs and spicy vegan chorizo tastes amazing.

Great fast service, only took 10 minutes for my order! Got a spicy vegan pizza that was worth the wait!

I wasn't sure I would because I thought the crust would be too thin, but I loved this pizza! There was only one person in front of me, so there wasn't much wait.  The staff could have been friendlier, and it was hard to hear them, but I liked the little signs in front of the sauces and each topping so I knew what was available.  I got white sauce with mozzarella, ricotta, goat cheese, tomato and garlic.  I actually meant crushed garlic, but I said the wrong thing, so that's on me, lol.   Baking it took maybe 5 minutes, and I got the pesto drizzle, which was really good.  I also got a side of ranch, which I love that they offer because I love to dip my pizza in ranch.  It was also good. The pizza was a little burnt on the edges.  I had to throw out some of the crust because it was so burned, but I still l really liked it!  I pulled off the garlic because it wasn't what I meant to order, but my husband really liked the garlic, too.  And I liked dipping the crust in ranch. It was $9.34, which is a little higher than Pi Craft, but it was also a bigger pizza. I took it to go, and my car smelled like it the next time I got in, and it made me want to go back!  And I will definitely be back. read more

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Visited Blaze Fast-Fire'd Pizza for the first time this week. My daughter has been here before and she loved it so she decided to bring me along. LOCATION: Good location on Jefferson Rd. It's in a plaza setting so plenty of parking. Close to the expressway, RIT, shops and more. SERVICE: Excellent Service. It's a make your own pizza so there's an assembly line. It moves right along! FOOD: The crusts are already "premade" or shaped so they're ready to go. You just need to choose your toppings. Great choice of sauces, cheese, toppings: any meat you can think of (meatball, pepperoni, sausage, bacon, ham and more). Plenty of veggies to choose from as well! There are also choices of "finishing" sauces/drizzles: Ranch, Buffalo, Sauce, etc. Pizzas came out fast and were very good! PRICE: I think they're reasonable at $8.95 for a make your own. It's a pretty good size personal pizza. I ate mine in 3 sittings :) The best part is if you're a college student you can buy one get one free with your college ID. There were plenty of RIT students in line ahead of us. Great deal for college students on a budget. They also have small "half" pizza boxes so you can pack up your left overs. Definitely going back and recommend anyone in the area to give them a try. read more

Blaze Pizza - Salad Near Me - Rochester, New York

One a scale of one to ten I am giving Blaze a big "meh". Their "Fast Fired" pizza pales in comparison to local pizza joints like Favo. I patronized Blaze a while back because of Favo's earlier closing hours (thank you, COVID). While I found the pizza to be okay, the crust was rather chewy and, shall I say it again. "meh". Better than other chains (Pi Craft) but not as good as the locals. Pizza would be probably best eaten on site. read more

Blaze Pizza - the kitchen area of a restaurant - Salad Near Me - Rochester, New York

Very quite evening when I stopped in but got busy afterwards. I have been to other Blaze in different states and each has variations in construction. As I ordered my build your own pizza you could see the photo how it came out. I had it on crispy side / eel fine to soak up any brine from veggies. Very tasty pizza with end selections of sizzle sauces after pizza is cooked .. great service with smiles., read more

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Alright, here we go. I have officially found the worst pizza place in Rochester, NY. Blaze Pizza is ableist and discriminatory, not only to their workers but to their customers as well. I require both a mobility aid and a service animal. They told me I wasn't allowed to enter with a service animal (this is against ADA law, a federal placement). They also gave me dirty looks the entire time I ordered. The meal was outrageously expensive. Their food is dry and not up to par at all. If you're in Rochester, and you're craving pizza, there are so many better places to go (like Mark's Pizzeria and Pontillo's Pizza). Do yourself a favor and take your hard earned money elsewhere. read more

I just tried their new white pizza with maple and roasted butternut squash. It also has rusted sweet garlic and roasted red peppers and Italian sausage and bacon. Nice combination of sweet and salty. It's a winner for for fall taste buds! Don't take my word for it come try it for yourself snd when you order you'll also get 30 extra bonus points added to your account which could mean a free item when you get to the points accumulated. read more

Blaze Pizza - Salad Near Me - Rochester, New York

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I love the concept of pick-your-own-topping pizza chains. I was originally introduced to this concept by this chain in California called Pieology, which I really like. Blaze is similar, based in Pasadena, and apparently Lebron James is a big fan/partner. Anyways, I didn't come here because of LBJ (more of a Steve Nash/Steph Curry guy). There's a big parking lot. I always go with the $8.65 unlimited topping option. I prefer to have lots of vegetables on my pizza, especially arugula. The pesto and buffalo are my favorite sauces. read more

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Always have to come here at least once a month! Love a personal pizza when your in a personal mood ! Place was busy yesterday but they caught up and still had a pleasant attitude and service. Pizza was great and the place was clean, especially the bathroom too read more

Blaze Pizza - Custom pizza - jalapeño peppers, onions, sausages, chicken, mushrooms and more - Salad Near Me - Rochester, New York

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What is better than a pizza pizza pace where you can watch your pizza bake to perfection! Pizza to order with the perfect blend of mozzarella and Parmesan and pesto dough balls to die for! The staff was cheerful and pleasant during the mid day rush! read more

Blaze Pizza - Cheesy goodness! - Salad Near Me - Rochester, New York

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I didn't think the Chipote-ization of restaurants would ever make it to the pizza industry because of the time it takes to make a pizza, but Blaze is here to prove me wrong. I heard about this chain because LeBron James is a major investor, so thought it would be cool to check out for lunch when I was in the area. Well priced at about $10 with tax for unlimited toppings. I was surprised at how good everything tasted when it came out! You do need to have an extra few minutes to wait for your food than other lunch spots, but it's really not too much longer and worth the time investment IMO read more

Blaze Pizza - Salad Near Me - Rochester, New York

Sad because I know this place has good pizza, but for some reason the 2 times I went for pick up they botched the orders and burnt the pizzas. Twice! First time they burned it I was okay with it, cause maybe they were having a hard time or short on people because of covid-19. Second time wasn't a coincidence anymore, and our friends also got pizza from there the same day and theirs wasn't even a little burnt. So disappointed. They also left it out sitting in the pickup area for about 2 hours. Ordered around 5:30 to pick up at 7:30, saw on the receipt that they finished making it around 5:40. Letting pizza sit out for that long??? Gross. Sent a review through their website and haven't heard back either. read more

Blaze Pizza - Large 2 topping pizza, burnt + cold + sad - Salad Near Me - Rochester, New York

Ordered for a gathering of friends around the fire pit, several pies. I specifically picked this place to share with friends from across the country some real wood fired pizza, not the typical pie I order for the kids on Friday nights. Blaze was not the best. I expected epic crust and it was limp. I expected the arugula to pop! Nope, hardly noticed it. And the the pesto finishing sauce was forgotten. It appears that the chefs may need more guidance as to the standard Blaze is trying to achieve in regards to outstanding pizza. This pizza was not memorable. read more

Blaze Pizza - Not crispy at all. - Salad Near Me - Rochester, New York

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Great pizza. Rochester people will try to convince that Rochester style pizza is the best, don't fall for that. Blaze will be one of the best options you have in the city for pizza. read more

Not a good first impression. Placed order online at 5:15p. Pick up scheduled for 6:45p. Arrived early at 6:36p. Was not greeted or acknowledged until 7:55p. At 7:58p an employee, possibly the manager(?), approached and offered me two coupons for free pizzas "for the wait". I said "thank you". My order was finally ready at 7:03p. These are kind of a thin flatbread style pizza if you have never been. The dough is sort of unceremoniously flattened with a hydraulic press into a thick tortilla. The hot chicken pizza was not particularly good. Was very skimpy on toppings compared to views from others who have ordered the same. The BYO turned out decent. For the $10, stacking toppings on for the included price can be a valuable lunch for 1 or 2. The garlic knots ranged from tiny to small. Kind of bland and hard like they were just reheated from a prebaked batch. Won't get those again. I left with a bad impression but I will certainly use the coupons to return and hopefully have a better experience next time. May have been a bad day. *12.17.20 Update: I've gone back and used one coupon today. A fair bit better. The general staff still doesn't acknowledge you - it's a bit as if they are told "you're on oven", you're on dough", etc, and if it doesn't include talking with co-workers, that's the only thing they will do. Luckily someone from the back noticed me this time (very nice young man with short hair and a number of tattoos), and took my order right away. I got the Green Stripe and added a few extras on top. The wait was about 10 minutes or so, nothing terrible. I still have to give it a midgrade rating as I just don't feel this is pizza. It's a quick flatbread with fresh toppings. It's fine for the money in a rush if you have a coupon or discount, but I wouldn't make it a regular habit. If you like Subway subs, you will probably like this pizza. read more

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Blaze is the Chipotle of pizzas. Which is funny, because I debated going to Chipotle, but decided to try this instead! They have a couple of pre-made pizzas for you to choose from, but you'd be a fool if you didn't make your own. For less than $9, you can completely customize a pizza with UNLIMITED toppings -for no extra charge. They have different sauces, cheeses, meats, and tons of vegetables to choose from. They flash-cook the pizzas, so they're done really quickly. To be honest, I think I'd rather wait a little longer for a more traditionally cooked pizza with a thicker crust. The crust kind of resembled a cracker in thickness and in taste. My only other complaint about the taste is that the vegetables didn't taste super fresh. That may have something to do with the flash-cooking; who knows. After your pizza comes out, you have the option to drizzle some finishing sauces and spices - the customization just never ends! All in all, this is a fun place with unbeatable prices. You can of course get better pizza elsewhere, but Blaze is worth a visit. read more

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Yuck. The pizza here is the worst. I'm not sure what the other reviewers are eating because it definitely did not come from the restaurant.