Six of us went before a cruise and this place was fabulous! From the warm towel around our necks,…read morewine, and wonderful pedicures, this place is really great! Now if I just didn't live in California and could go to Lalla for every pedicure. I've yet to find anything like this where I live. Pasadena has a gem!

This was my third time giving this salon a chance because I was influenced by all the amazing…read morereviews. Unfortunately, every visit has had some kind of issue, and this was the last straw. I came here on my birthday for a French tip manicure and pedicure (no acrylics) and still paid about $150 after my birthday discount. For that price, I expected excellent work. Instead, I left with white residue/stains on my nails and had to ask for several things to be fixed. I was already late for my birthday party and eventually stopped pointing things out because I felt they were rushing to get to other customers. When I went back about the white marks, I was told I could just wash my hands and that it would eventually come off. That wasn't the point, I came here so my nails would be perfect for my birthday that day, not so I'd have to fix them myself. To make matters worse, the very next day my French tip was already lifting. The pedicure was also disappointing. The leg massage lasted maybe a minute, there was no hot wax treatment, and the entire service felt rushed. I've paid almost half this much at other salons and received far better service and longer-lasting results. I don't mind paying premium prices when the quality matches, but this experience didn't. After three chances, I won't be returning. There are much better salons that offer better quality and value.

Went in to get my daughter and my nails done for her birthday. They have her a gift for our next…read moretime so that was sweet. We are almost 3 weeks out and about to need a refill so they have held up well. We walked in no wait which was great. The only complaint I have is there is no apparent price list that I could see. We paid $98 for two solar full sets and was charged extra for my daughters for length. When we left we put our hands together and our nails we the exact same length? I will be going back because there was nothing wrong with the service but would like to see a clear price description. Disclaimer this pic is 3 week old nails and in my opinion still look good and ready for a refill. Posted a pic with refill, paid $29 for refill still not price list available that's my only issue.

I was set up with a young male tech and he managed to drill through my nail when removing old…read morepolish, causing it to bleed, and the later burned me badly when he was curing the gel on my finger with the uv light..still charged me 65 dollars. After that experience, im just going to do my nails myself. I know I can do a lot better than that. Painful experience and the last for me.

So happy with every service they provide clean and very kind enjoyed my experience good prices and…read morevery funny conversations great energy and good energy

Loving this salon! The staff is super friendly Vicki is my…read morego to nail tech! I'm always in love with my fresh set after seeing her! Definitely recommend booking your appointment with Vicki.

Very kind people and my mani/pedi came out super pretty! Close to my school, so whenever I need to…read moretreat myself, I'll definitely come back here! Gold chrome powder (with pink nail color underneath) on nails

My favorite spot! Every time i come here they get my nails perfect and clean every single time…read morewithout a miss

I have been going to Annie for a month now and she has been doing an amazing job at my nails!…read moreEveryone is always happy all the time. The atmosphere is lively. They serve complementary drinks and the service is always above par!

Called ahead for a quote on shellac refill and a nail trim... it was quoted $35-$40…read more I'm like ok great!! I'll see yall in a bit. Get there and the customer service is excellent Lisa took me in immediately no wait . She filed my nails and kept filing and I was hopeful like ok she is about to do something great but NO . Lisa then started trying to mold me a nail that now looks like pebbles ruby pebbles i absolutely love the color I chose but my nails now look like small ruby pebbles. Then she started talking about the price and how it will be extra for a trim $5 more and how winking to me saying but for you it's ok no charge... kinda hinting to me she was hooking me up. Excuse me Lisa I have no problem coming to pay for a great spectacular job done well and excellent customer service please don't wink at me like we are doing something illegal. Great customer service gave me cold bottle water but idk what you call this job Lisa did but I will not be back.

Great service, beautiful nails, and such a friendly team. Thank you so much! I highly recommend…read morethis salon.

They do a great job at a reasonable price without the crazy shaming you trying to "upsell" you into…read moremore expensive purchases that so many others annoyingly do! They've been here a long time in the community too. Highly recommend.

I'm a retired Nail Boutique 20 year business owner with 30 years experience…read more I get my nails done at Herbal Nails & Spa. I only put my hands in good hands and it's Definitely Herbal Nails and Spa!

I received a sealed gift certificate for Christmas. When I opened it, I realized the date expired…read more It was an unintentional mistake. I called the salon thinking surely they would honor it but they refused. That is basically theft. I was a patron there for years but I quit going bc they raised prices and I had issues with my Shellac chipping quickly.

A plus .........great service.........full service a plus.......very clean.......friendly and…read moreattentive staff......

I got dip Nails and the nail technician was not very happy that I just wanted clear and kept trying…read moreto talk me out of it. I ended up with air bubbles underneath and had to take them off for fear of infection.