Narragansett Bikes (often stylized as 'NBX Bikes') is a bicycle shop that opened in Narragansett,…read moreRhode Island in 2007. It was founded by Matt Bodziony and his business partner Chris Dale. Beginning in his college years, Bodziony worked at Caster's Bicycles: a family-owned bicycle shop with locations in Providence and Warwick. He would end up working at Caster's for 19 years. Eventually, Bodziony wanted to open his own bicycle shop. In 2007, his old friend Joe Sisson informed him that he was looking to sell his family's bike shop, Narragansett Bikes, which had been family-owned and operated since 1989. Bodziony and Dale partnered up to purchase the business and rebranded it as "NBX Bikes". In early 2013, NBX moved down the street to a larger location. They even opened a yoga studio upstairs. That same year, Reed Caster (third generation owner of Caster's Bicycles) sold his two locations to NBX. In 2015, Rob Foulkes (owner of East Providence Cycle) retired and sold his shop to NBX as well. By 2020, the ownership at NBX decided to go back to their roots. They sold off all of their secondary locations and decided to operate as a single-store local bike shop going forward. I recently stopped at NBX Bikes for the first time. I had seen an advertisement for NBX to host a "JAWS" night that coincided with the 50th Anniversary of the classic blockbuster. I was very interested in attending; not only for my interest in cycling, but also because "Jaws" is my all-time favorite film. I arrived at the shop in the early evening. I was really impressed with NBX's showroom, their selection of bikes and accessories, and their excellent customer service. The first event of the evening was a 22-mile group ride along the seashore from the shop to Point Judith Lighthouse and back. It was so much fun! After the ride, all attendees were treated to an outdoor screening of "Jaws" which featured free cook-out food, beer and merchandise courtesy of Narragansett Beer. The beer brand is proudly featured in the film. This event also marked the release of a brand new exclusive "Jaws" bicycle jersey that was produced by a partnership between NBX and Narragansett Beer. I sure was glad that I pre-ordered my jersey a month earlier. I broke it in a week later when I was cycling on vacation in Maine. Overall, I had an excellent experience with the staff at NBX. Whether you've been cycling for several years or you're just looking to get into cycling, you should definitely head down to this excellent shop!

The salesman at this bike shop spent so much time with us and taught us so much about bikes,…read moreoptimal body position, equipment and more. What a great experience. My bicycle is about 30 years old and heavy. I'm looking for a newer, lighter model to use for long distance rides along the bike path. This shop has a variety of street bikes, off road bikes and e-bikes plus storage systems, fenders, saddles, grips, racks and safety equipment. The prices seem to be in-line with what our expectations are and the sales rep emailed a quote for two cycles we thing will work best for my needs. They also rent cycles here, so I may just rent from time to time to see if it suits my needs before I purchase. I like that option.

Last night we rented a Mookie from 9-10am. We arrived at the shop at 8:35, they don't open till 9…read more We sat and waited for them to open. The workers started showing up at 8:55. The owner showed up with the car at 8:55 as well. We went into the shop as soon as they let us to start filling out the paperwork. The owner proceeded to raise his voice that the two other people in our group needed to do the paperwork but we were already half way done. There is four of us in our group so it took some time for us. The owner then got pissed off and said in a rude manor that we needed to be back on time since other people were renting the car. How rude of the owner while all his workers were so kind to us. Especially on the 4th of July. We were back on time but shame on the owner for having a disgusting disrespectful attitude like that. WE WERE ON TIME NOT HIM. we enjoyed our ride.

My review for the experience itself is 4 stars as the owner and staff were very professional and…read moretransparent of the pricing and whole process of renting a Polaris Slingshot. But only complaint or should I say concern is I'm not sure how well maintained the Slingshot rentals are. I've never driven one before, so it's very possible that what I experienced driving is just how they drive, but to me a few things stood out. - slow acceleration; needed to really push the pedal to accelerate past 25/30 MPH. Luckily most of Newport is 25 MPH speed limit, so it's not like there is much of a need to go fast anyway - BRAKES; again this I think is more just a slingshot thing...might have nothing to do with maintenance. But as someone who never drove one before, I was very surprised at how bad the brakes were. The vehicle decelerates pretty rapidly when you let of the gas, BUT you also have to anticipate and ensure you have enough distance to brake and safely come to a stop. I still had a ton of fun and amazing time cruising around the city and taking in the sites. It was very fun to drive down toward the Cliff Walks.

This is what living in a small town is all about. I was panicking right before Christmas, package…read moreof gifts I'd ordered hadn't shown up. I called Jamestown Outdoors and the owner said she would swing by to open store and help me out on her way to buy groceries for her family holiday dinner. She went above and beyond to help me out and this is why I will purchase from them 1st, instead of ordering online, whenever I need a gift for family, friends, or me!

We had the best time kayaking! We rented two kayaks at $35/person for 2 hours. The kayaks were…read moreclean, the route recommended was beautiful, and we were able to rent same day (a Monday at 11:30 am). The website wasn't taking reservations so we called. We would definitely do it again! The staff was very friendly and there was a great bathroom to change in.

They are NOT doing bikes this year!! We originally wanted…read moreto bike around BI for the day but when we arrived we were informed they are not doing bikes for the '24 season. We ended up grabbing a car instead and we were very very grateful. We got to see all of the island and did not die in the heat and on the many hills across the island.

Okay if I could give separate ratings, then this is what I would rate this experience as: 5 Stars…read morefor the employees, they were awesome and they provided transportation to/from ferry to the rental location. They were kind, and engaging. The actual rental car was physically a disaster - these was quite a lot of cosmetic damage, . . . whatever the dents and scrapes were of no real concern to me, also there was A LOT of beach sand inside the car, but again no big deal. The bald tires, the check engine light on as well as the tire pressure monitor light on . . . were a big deal and quite concerning. I was renting for 6 hours and traveled a total of maybe 25 miles throughout the entire day just sightseeing, however the entire time I was driving, I was keenly aware of the bald tires situation and was uneasy, thinking about other drivers and having to stop short etc. so with that coming into play, my overall rating was much lower than I expected. If I was to rent again from Aldo's, I'd insist on a vehicle that would pass RI State Inspection, because I KNOW for sure those tires that are currently on that Camry, would NOT.

Avoid at all costs - UNSAFE CARS & Zero care for customer safety…read more We ended up at Old Harbor Bike & Moped Rentals because Aldo's screwed up our Bronco reservation and sent us here. Their boss agreed over the phone to "hold" a PT Cruiser for us while we walked over from Aldo's. When we got there, no one at the desk knew what we were talking about. We waited in line for 35-40 minutes before someone called the boss again and was told to hand us the PT Cruiser. At first, we were genuinely grateful that this location was able to step in and get us any car after the Bronco disaster but that relief disappeared almost instantly, and it became very clear we just traded one mess for another. The car was already running in the lot, and once we got in, we saw every dashboard warning light on check engine, battery and a portable battery booster just sitting in the back seat. No one mentioned any issues with the car, no warning that it might not start. Within the first couple of hours, it stalled repeatedly. We were stranded in a parking lot with no cell service at one stop, forced to try starting it over and over until it finally turned over. Later, it died again before barely restarting. The suspension was shot and it felt absolutely unsafe to drive even on main paved roads, never mind the island's dirt roads or side parking spots. We avoided certain roads entirely because the car felt like it couldn't handle even a small bump. It was slow to accelerate, rattled constantly, and genuinely felt dangerous. We were so nervous about getting stuck somewhere else with no way to call for help that we cut our rental short by hours and returned it early. When I told the woman at Old Harbor about the problems, multiple stalls, dangerous suspension, dashboard lights on from the moment we got in... she just stared at me, said nothing, and took the keys. No apology. No "we'll look into it." Nothing. This car should never have been rented to anyone. It was unsafe, unreliable, and clearly not maintained. And the complete lack of concern from the staff when I reported the issues says everything about how little they care about customer safety.

We rented a golf cart and paid for 2 hours. We arrived back with 10 minutes remaining and hadn't…read moreeven stopped the cart yet as we entered the parking lot and they approached us telling us we were late. Huh?! Went inside and the woman at the desk said yes, you are late. After producing our receipt she sort of apologized half heartedly. No discussion about the experience, or if everything worked ok. Or even a thank you. As far as I'm concerned we won't be back.

I cannot recommend this place. The staff are unprofessional and rude. When we called to inquire…read moreabout the return time for our full-day rental bikes, which was not mentioned in the confirmation email or communicated to us, we were met with a rude response.

Go anywhere but here! I wish I could give ZERO stars. The kayak I booked was not available because…read morethey overbooked. I waited for hours and ended up with something I didn't book nor even want after hours of waiting around and after driving from several hours away. understand mistakes can and do happen, but what was particularly frustrating was their total indifference as to how their mistake affected my plans for the day. Additionally, I was told I would receive a partial refund and that has yet to happen and most likely never will. What would rectify this experience would be receiving money back as I didn't get the product I paid for and I didn't get the full day I paid for. The level of unprofessionalism and general incompetence I experienced with this company was genuinely astounding.

Great bike rental option. Nice, clean, well maintained bikes. Good location for getting on to the…read morebike path. Friendly staff and owners at the front desk.

Robin and Mark were very helpful and patient, answering all my questions and helping me choose an…read moree.bike. Prompt and courteous service!