I've been bringing my dog to Dr. Goraya and Josh for the past 5 years, and I truly can't say enough…read moregreat things about them. They have consistently taken such amazing care, and I fully trust them with anything that's needed. What I appreciate most is how honest and genuine they are--they never try to oversell or push anything unnecessary, and their pricing is always very fair. It's clear they truly care about the animals they treat. The entire office is also incredibly warm and welcoming, which makes every visit a great experience. Whether it's routine check-ups, vaccines, teeth cleaning, or nail trims, they handle everything with so much care and professionalism. There's a reason they're so highly rated in San Ramon. I always recommend them to friends--they're simply the best.

As an over-thinker obsessed dog mom, I love this place. The doc and the staff are all 5 stars.I…read morewould give them 10 star or more if I could. Recommend this place if you are looking for a trusted reasonable veterinary for your beloved pet.

Dr. MacRae and Cappelletti were wonderful during my recent visits with my dog Oliver. They were…read morekind, attentive, and took the time to really help me figure out what was going on with him. They listened carefully, explained everything clearly, and made me feel supported throughout the whole process. It was obvious that they genuinely care about both pets and their owners. I really appreciated how thorough, patient, and compassionate they were and I appreciated that they gave me several options to treat him. I left feeling much more informed and reassured. I'm very grateful for the excellent care Oliver received and definitely recommend Bishop Ranch Veterinary Center to anyone looking for a veterinary team they can trust.

I rarely write reviews, and in fact I created a Yelp account specifically to write this one…read more My experience with this veterinary hospital was disappointing from start to finish. What initially raised concerns were fees that I felt were not clearly communicated. When I questioned the charges, I received explanations that did not adequately address my concerns. I escalated the issue as far as I could and was repeatedly told someone would call me back. That call never came. Over the course of weeks, I followed up multiple times by phone and email. I was consistently promised communication that never happened. Eventually, I received an email stating that if I had additional questions, they would be happy to call me. I immediately requested a call. Once again, no one contacted me. What bothered me most was not even the money--it was the complete lack of accountability and follow-through. This place gives off all the wrong corporate vibes: plenty of promises, scripted responses, and little genuine concern once an issue is raised. To be fair, there was one veterinarian who earned my trust. They treated my cat during her recovery and showed the compassion, professionalism, and care that I expected from the entire hospital. That veterinarian was the only reason I considered continuing to bring my pets here. Unfortunately, when the time came to make end-of-life decisions for my cat, I wanted nothing to do with this hospital. By that point, the lack of communication, empathy, and personal care had completely eroded my trust. What should have been a compassionate experience instead felt cold, impersonal, and disrespectful. I genuinely do not understand how this facility maintains such high ratings. I have received better communication, better customer service, and far more compassion from small, local veterinary clinics than I ever experienced here. If you are looking for a veterinary team that values communication, transparency, and treating pet owners with respect, I would strongly encourage you to look elsewhere. I regret choosing this hospital and wish I had taken my pets somewhere else from the beginning. The most frustrating part is that this entire situation could have been resolved with a simple phone call. Instead, I was repeatedly told someone would contact me, only to be ignored over and over again. For a business that cares for beloved family pets, that level of disregard is unacceptable. Margaret Simuro the "highest" contact where's my follow up you promised me multiple times? DONT GO HERE - over priced for what they give.

When you have pets. Stuff happens. We have a great local Vet in Oakland, but when my sweet cattle…read moredog boy Dingo started projectile vomiting and had scary bloody diarrhea we needed urgent help. We called our regular vet, and with it being a Friday afternoon they had no available appointments. Totally understandable, we were referred to an emergency clinic in Berkeley. The traffic in that direction to berkley was terrible, and by this point my poor dog is shaking and pooping blood. My coworker from Pacifica, overheard my panic as I was on the phone at work with my husband who was with our sick dog frantically trying to find an emergency clinic, suggested VEG veterinary emergency group. She said she had heard great things and took her sick pup there, from Pacifica to San Ramon based on others glowing recommendations of them. I instructed my husband to rush to San Ramon, while I called veg to give them a heads up on my dog being rushed in. By this point, I'd called multiple other "emergency" pet clinics and was frustrated with the lack of appointments (and empathy). I called VEG fully expecting to get turned away and I was pleasantly surprised with how Wonderful, supportive and helpful the front desk gal was. She calmly heard me out, understood that I was at work my husband was in the car speeding towards them with a vomiting shaking, mess of a dog. She texted me an intake form to fill out. And told me not to worry and that they would be ready to help my husband and dog as soon as they came through the door. This place has pet emergencies dialed in. My husband said as soon as he came in, they greeted him and my dog dingo by name and took them in side and seen by a vet FAST. They quickly administered IV hydration, gave him anti nausea and anti diarrheal. They took blood for tests and X-rays ( or ultrasound I'm not sure) to check for blockages. My husband was blown away by the open lobby and the efficacy and compassion. Thankfully seems like our Boy will live to see another day, he's feeling much much better. And we now have a go to location for any pet emergencies. Don't hesitate on driving here from anywhere in the Bay Area for an animal emergency. They are worth the drive and the money. I will say it was not a cheap visit but given the circumstances the care and the efficiency was well worth every single penny. This place is great. Thank you so much VEG. The best in pet emergencies

We had to take our immune-compromised dog to VEG recently after we noticed one of his paws swelling…read moreup and turning purple. We were so fortunate to have Dr. Matsuo looking after him. The level of compassion and care that we received from her is unparalleled. She was so patient, kind, called with updates frequently, and genuinely cared about his well-being throughout his stay. When his condition got worse and had to be transferred to specialty hospital, she called hospitals multiple times, trying to get him admitted after being told they wouldn't take him and even escalated to her Director to also make phone calls. She fought for him - fought to keep him alive. After she was finally able to get a specialty care hospital to take him and he was transferred, she called daily to check up on him even after he was discharged from VEG. The world needs more doctors like her especially during difficult times. Dr. Matsuo is a kind human, who gives me hope again that there are doctors out there who actually care about their patients vs. focusing on volume. VEG is so incredibly lucky and fortunate to have her and I highly recommend that if your pet ever has the unfortunate need to go to VEG, you ask for Dr. Matsuo. We thank her so much for being so patient, having tenacity in fighting for patients, and being just an amazing, wonderful, compassionate person. We thank you so much for saving Pinot.

Dr Raj and staff are great with animals. I've always been happy with the service provided for over…read more10 years. Very affordable!

Thank you so much for seeing PInot last minute. We are so grateful Dr. Raj and team were able to…read morelook at his wound and do his bandage on such short notice. THANK YOU so much!!! Debbie is also amazing!

This vet was wonderful!…read more We just moved to the area and had to find a new vet closer by. We decided to give them a try and it went great! Dr. Miller was so nice during our visit to establish care, giving us more info on their business and how it works, even sitting on the floor the whole time to be closer to our dogs! All the staff were super sweet with our pups, giving Millie her space as she can be pretty nervous around new people, They used positive reinforcement only, and were very patient with Millie. We were very happy with our first visits and feel safe knowing they are right next door!

We have been with Bollinger Canyon Pet Hospital for several years and what you need to know about…read morethis practice is that they treat us, and especially our dogs like family. Compared to other local vet offices, this office is spectacular. I feel like we always get special treatment, but I know this is how they treat all their clients. I don't know why some reviews complain about the cost here. Costs are absolutely appropriate and I have NEVER been "upsold". They practice ethically and professionally. Finally, all the vets are kind and super warm with my dogs and with me. I'm so grateful for this practice.

10 STARS! I drove almost 40 miles in desperate need for my little Lucky Charm (Yorkie terrier) to…read moreget help w his annual teeth cleaning and help for his high anxiety and to have a vet that would care for him, listen to me and ACT-what a pleasant, pleasant change from what I've experienced elsewhere~ From the moment the staff AND Dr met and interacted with Lucky Charm it was like magic happened. He didn't try to bite them, Lucky Charm seemed at ease in a way he's never been at his old veterinary clinic the last 3 years. Who cares that it takes 45 min to an hour to drive there, each way..... we all know we will do anything for our loved ones, furry or otherwise. Peace of mind knowing my baby is loved and cared for immediately when I walked thru the door is just priceless. I don't know what the other reviews meant when they mentioned anything bad at Animal Center of Pleasanton; it's ridiculous. Nothing but the VERY best for my little Lucky Charm; and Animal Medical Center, all staff and Dr C ARE THE VERY BEST. I say: BRAVO~~~~ and Thank You Dr and Staff~ u ROCK!!!!

We brought our dog to Animal Medical Center of Pleasanton for a foxtail surgery and have had a very…read morefrustrating experience afterward. The surgical site did not heal properly, and we've continued spending additional money on medications, follow-up care, and X-rays because the issue still has not been resolved. What has been most upsetting is the lack of continuity of care and communication. Dr. Chaudhri is currently out of the office, and we were told there is effectively no escalation path for two days. We cannot even obtain our dog's X-rays or medical records promptly in order to seek treatment from another veterinarian. When a pet is still suffering after surgery, owners should not be left without answers, support, or access to records needed for continued care. We understand complications can happen, but the inability to reach someone who can help or authorize records during an ongoing medical issue has been extremely stressful and disappointing. I would not recommend this Vet for care. We've spent over $2,000 on care and still have a very ill dog. Lisa H

From the first phone call, Dr. Williams and her assistant Jeana, showed the professional compassion…read morethat we needed with our beloved 14 yr Aussie about to pass away. They arranged to make the house call that very day. I never felt rushed or pressured. Dr. Williams even recommended someone closer to us if needed. Then when they arrived at the set time, our buddy had already passed. Nevertheless, Dr. Williams gave my wife a hug on arrival, then another one for me and was extremely patient with us as we went through the paperwork needed. Then as they took him away, Dr. Williams again gave us a much needed hug. That personal touch was very warm and unexpected. Just thinking about it again makes me tear up. Thank you so much Dr. Williams and Jeana.

very unreliable doctor, no one even bother to reply back I have contacted few doctors and…read moreeveryone replied back except dr Williams .She doesn't answer phone calls or messages. Dr Williams please let us know if you are out of business so people will stop wasting their time to contact you if you do not need our business. thank you in advance

There is not pet doctor kinder that Sai. He's compassion and caring. I trust no one else to care…read morefor my pets.

Dr. V was incredibly compassionate and understanding during a very difficult time for us. We had to…read moreput our beloved dog of 13 years to sleep. He came to our home, we were able to comfort our dog in his favorite spot. I'm thankful for Sai.

I have been with this clinic for about 6 yrs and it was great before they got bought by a larger…read morecorporation. Now they no longer are responsive with emails and when you call, you are put on hold for a long time. Front desk staff seem different each time I go in as well. Another major issue that irritated me was how they no longer would approve prescription flea meds online through Chewy anymore. I had to pick up a hard copy of the script to mail into Chewy. Super inconvenient for patients who need medications soon. Dr. Sekhon was the best vet I saw, but I only was able to see her in person 2x. Parking at this location is easy. I'm currently on the journey to find a new vet in the area.

I am sorry to have to downgrade this business after having rated it five stars previously. But in…read morethe last year, there have been several problems with follow up, medical procedures and inflated prices. I took my dog in for a yeast/fungal infection on his paw that he had been licking until it was raw. The doctor looked at it and saw that the nail had been damaged and infected. She decided to give him pain injection, antibiotics for two weeks and some antiseptic wipes. This came up to about $400.00. She said that should follow up in a couple of weeks which I did. Jazz's foot had still not healed because of the damaged nail. On the second visit, the doctor said that she would cut the nail down to the quick and bandaged it up, with another pain injection and more antibiotics. They charged for the follow up visit office charge. Many vets don't charge an office visit when it is an ongoing issue. Again, the bill was over $400.00. Altogether, I paid over $800.00 for a condition that should not have been as high as that. Why didn't the doctor just take care of the nail on the first visit instead of subjecting my dog to two rounds of antibiotics and two office visit charges? She also said that I should get a senior panel blood test for my dog that they charge over $350.00 for the test. The same test according to the lab that runs the test costs $160.00. I mentioned this to the doctor and she said that they have to charge for collection and disposal of medical waste. I was told to monitor the healing process of my dog which I did. I called the office and gave them an update and had additional questions for the doctor. The staff member said that she would let the doctor know. That was at the end of July and have yet to receive a call back from them. They just never followed up with Jazz and that speaks volumes to the lack of patient care. As long as they got paid, they are not bothered about how the patient is faring. This, to me, is a deal breaker!! When you are more interested in your bottom line than the animal you are supposed to care for, you have lost my respect and my patronage!!

Dr. Johnson is incredibly knowledgeable and always provides compassionate care. He takes the time…read moreto listen and to answer all of our questions. His staff is very friendly and helpful. I highly recommend Tassajara Veterinary Clinic if you are looking for a great place to take wonderful care of your pet.

We were looking for a new vet in the Blackhawk area but this is not it. From the person answering…read morethe phone, front desk at arrival, and appointment - not very friendly or warm experience. I wouldn't feel comfortable letting them perform any procedure on our pet.