Dave in service is our hero! He repainted our outdoor shower…read moreon a moments notice on a Saturday morning. Saving our vacation! Dave you're the best.

I had such a wonderful experience from start to finish with Klien's RV. Derek the owner left me…read morefeeling valued and appreciated as a customer

Buyer beware especially if picking your RV unit up at the Sterling Heights location. They…read moreintentionally concealed damage on our new travel trailer with a dealership sticker, and that was after asking us for more money on our already-agreed deal with our 2015 trade-in.

Avoid this place like the PLAGUE; we told Dave the salesman we only camp at State Parks and my…read morepersonal information was distributed to all the membership association resorts all over the state. In addition the RV that was sold to us as a new unit had intentionally concealed damage.

I highly, highly recommend this place if you're looking to buy an RV or a trailer--you really…read moreshould go there. It is a warm atmosphere and offers professional assistance. You completely lose the feeling that you're at a dealership , these people treat their customers like close friends. Breanna and Casey !!! Typu guys are amazing! The first toast at the campsite this Friday will be to you! Your help provided exactly what we needed in no time at all. Once again, thank you so very much!

Great experience trading in and purchasing a new travel trailer. Thank you Kristopher Atwell, Mike…read moreBuckley, Breanna Rockwell and Alex the hitch guy.

Palco's is my go to place for camper equipment. Their staff can be a bit cranky sometimes, but if…read moreyou need something specific, they usually have it.

A great place to take your RV for service and the store has everything you need I love coming here!read more

I need to check and see if I paid to have this camper (2025 Campsite Reserve 26CJ)…read moreprepped/cleaned/etc. Because it wasn't. The sales guy I had acted like my best friend, told me even though this was a used model he'd clean up the outside grill, then in the walk through I found something that resembled duct seal on the floor near the bathroom, and was assured it would be cleaned. It wasn't. Now the Bluetooth system isn't working and their solution is to have me bring it in. Uh, not traveling 4hours back with it to get charged so you can tell me you need to replace the unit and charge me twice what it cost. Plus I talked to Tim at Driven and he's sending me one @20% off. Bottom line, check your boxes if you're going to go through them. I don't and got screwed on some small stuff.

Buyer Beware - My Experience with General RV I purchased a…read moreused 2021 Tiffin Allegro Open Road motorhome from General RV. Like most buyers, I relied on the dealership's representations that the coach had been inspected, prepared for sale, and was ready for travel. As part of the transaction, I paid approximately $4,000 for dealer preparation and Pre-Delivery Inspection (PDI) services. Based on those charges, I expected major defects, safety concerns, and maintenance issues to have been identified and addressed before delivery. Unfortunately, my experience was very different. Shortly after taking possession of the motorhome, I discovered numerous defects and maintenance issues that I believe should have been identified during a thorough inspection. Several involved safety-related systems requiring immediate attention. Among the issues discovered were brake and taillight failures, dry-rotted windshield wipers, a malfunctioning entry step, a missing toilet seal that allowed sewer gas odors into the coach, carbon monoxide and propane detector issues, loose propane fittings, HVAC water intrusion and HVAC failure, underinflated tires, electrical system defects, rear and side camera visibility problems, and slide-out system defects. These issues raised serious concerns regarding safety, reliability, and overall roadworthiness. One of the most significant problems involved the slide-out system. When I submitted a claim to my extended warranty company, coverage was denied because the warranty provider determined the defect was a pre-existing condition that should have been identified before the vehicle was sold. This conclusion was consistent with information provided by both Tiffin and the certified repair technician who completed the repair. What made the situation even more frustrating was the difficulty I experienced obtaining answers and documentation. When I requested records showing what work had been performed during the dealer preparation and PDI process, I was initially informed that no inspection report existed. Later, I was told that inspection and preparation documents did exist but would not be provided because they were considered proprietary company records. As a customer who paid approximately $4,000 for preparation and inspection-related services, I found that response disappointing. If customers are charged substantial fees for inspection and preparation work, there should be documentation showing what was inspected, tested, repaired, serviced, or verified before delivery. Without that documentation, it is difficult to understand how so many issues could have gone unnoticed. Another concern was the amount of effort required to obtain responses. Communication was often slow, and significant follow-up was required before receiving answers. Calls, emails, and messages frequently went unanswered or required repeated contact. To General RV's credit, the company eventually reimbursed me for the slide-out repair expense. However, that reimbursement came only after more than a month of repeated communications and persistence on my part. While appreciated, it did not eliminate the frustration, inconvenience, and expense associated with addressing problems that appeared shortly after delivery. I understand that used RVs can have issues. My concern is not that defects existed, but that numerous defects appeared shortly after delivery despite substantial dealer preparation charges. The volume and nature of these problems caused me to question the effectiveness and thoroughness of the preparation process. My advice to anyone considering the purchase of a used RV from General RV: Get every promise and representation in writing. Request documentation of dealer preparation and inspection services. Personally test every system before accepting delivery. Verify the operation of slides, cameras, lights, appliances, HVAC systems, and safety devices. Inspect tires, batteries, and propane systems carefully. Hire an independent RV inspector before completing the purchase.

Used to come here for my cars when I lived closer. Brought my RV trailer. Was given a price over…read morethe phone for the service I required. Got a quote for the same amount. Picked it up 3 days after dropping it off. No extra charges. Fair price, good service.

Have been going to Harler's for years. Mike and Ken are great mechanics and do things right. Honest…read moreand trustworthy. Don't mess around with shade tree mechanics and ripoff artists, these guys are great. No magic involved, just skill and accountability.

Ryan and his crew are fantastic people! Josh installed my weight distribution hitch and even fixed…read moremy harness that the dealer ruined when they replaced my bumper. Very nice people and are my go to for all of my camper repair needs from now on!

I had them install an electric brake on my truck, which stopped working as we were heading out on…read moreour first trip. So we postponed our camping trip and told them I would bring the trailer back in when they received the taillight they said they had ordered. But now 6 weeks later and several calls to them...still no taillight! So needless to say, I ordered my own light and had it in 4 days and also installed it myself. I also paid another RV service place to fix my electric brake. Still No calls from them.. shows me they could care less about their customers.

Bought our first trailer here 2/2023. No problems. When we had a minor emergency with water they…read morehad a tech call us within 10 minutes who walked us through the fix. Had it winterized today. Dropped off at 130 no appointment 12/1/23. The tech Taylor took a lot of time with us and with our rig and at about 3 took us for a walk thru and one by one addressed all of our concerns. Went into rig with us and made sure we got all questions asked answered. Have an order some minor parts as we're still under warranty so will be back soon. Overall I felt seen heard and understood. All employees were professional. They underpromised and over delivered. Five stars.

Called three times to make an appointment to have someone repair my rv's hot water heater. I was…read moresent to voicemail and left messages. No return call. Looks like they don't have time to help prospective customers.