Terrible customer service bought an item that broke within a week. They would not return the item…read moreat my home location, told me I had to drive an hour back to the location I bought it from. They do not honor returns within the company nor do they stand behind the products they sell. Stay far away!!! Go to camping world or Amazon!

We visited on a Saturday afternoon, and we had to wait for some time until a sales employee was…read moreavailable. But we were invited to walk through the lot to look at the campers. All the campers that we were interested in were unlocked so we were able to get inside of of them. A sales employee came out on a golf cart, and she drove us around to different campers. She was very knowledgeable and answered all our questions. She also provided us with cold water bottles which we appreciated as it was quite hot. We didn't make a purchase on this trip so we will discuss our favorite campers and return soon.

I had such a wonderful experience from start to finish with Klien's RV. Derek the owner left me…read morefeeling valued and appreciated as a customer

IF I COULD GIVE ZERO STARS I WOULD!! my sisters camper was stolen off of there lot and they failed…read moreto say anything for 7 DAYS!! THEY REMOVED MY REVIEW!!! ask where they store your campers at!!

Buyer beware especially if picking your RV unit up at the Sterling Heights location. They…read moreintentionally concealed damage on our new travel trailer with a dealership sticker, and that was after asking us for more money on our already-agreed deal with our 2015 trade-in.

Avoid this place like the PLAGUE; we told Dave the salesman we only camp at State Parks and my…read morepersonal information was distributed to all the membership association resorts all over the state. In addition the RV that was sold to us as a new unit had intentionally concealed damage.

I highly, highly recommend this place if you're looking to buy an RV or a trailer--you really…read moreshould go there. It is a warm atmosphere and offers professional assistance. You completely lose the feeling that you're at a dealership , these people treat their customers like close friends. Breanna and Casey !!! Typu guys are amazing! The first toast at the campsite this Friday will be to you! Your help provided exactly what we needed in no time at all. Once again, thank you so very much!

Don't do business with these people! We bought an RV from them two years ago, along with an…read moreextended warranty that's not worth the paper it's written on. So far the awning was not bolted on properly (by Tradewind) and fell off while we were driving. They don't even stand behind the work that they do themselves.The awning banged against the RV before it came off causing damage (not covered) one of the jacks, also not bolted in properly, broke off. Not covered. The refrigerator freezes everything ( you guessed it) and you can't run the fireplace and the microwave at the same time. Have been there 3 times about this....still not fixed. And the service department is more worried about their liability than actually fixing anything. I tried to call Bob, the general manager, but he was too chicken to return our call, referred us back to Amber their ultra rude service manager, really rude. We're looking at a bigger trailer and there is absolutely no way we're doing business again with these people.

Palco's is my go to place for camper equipment. Their staff can be a bit cranky sometimes, but if…read moreyou need something specific, they usually have it.

A great place to take your RV for service and the store has everything you need I love coming here!read more

I need to check and see if I paid to have this camper (2025 Campsite Reserve 26CJ)…read moreprepped/cleaned/etc. Because it wasn't. The sales guy I had acted like my best friend, told me even though this was a used model he'd clean up the outside grill, then in the walk through I found something that resembled duct seal on the floor near the bathroom, and was assured it would be cleaned. It wasn't. Now the Bluetooth system isn't working and their solution is to have me bring it in. Uh, not traveling 4hours back with it to get charged so you can tell me you need to replace the unit and charge me twice what it cost. Plus I talked to Tim at Driven and he's sending me one @20% off. Bottom line, check your boxes if you're going to go through them. I don't and got screwed on some small stuff.

The salesperson and his boss are not old enough to remember the old Sears and Roebuck "bait and…read moreswitch" but unfortunately I am. We found a new pull behind online that looked like what we needed for what we wanted to pay. There were no prices on any of the models except the clearance, and we couldn't get a straight answer as to what the units cost. The salesguy had to keep going somewhere to "check" on things. When he finally got back with the price for the one he wanted us to purchase, it was 70% more than our price point and included over $3000 in extras like destination and prepping. Ugh. I am very disappointed.

Used to come here for my cars when I lived closer. Brought my RV trailer. Was given a price over…read morethe phone for the service I required. Got a quote for the same amount. Picked it up 3 days after dropping it off. No extra charges. Fair price, good service.

Have been going to Harler's for years. Mike and Ken are great mechanics and do things right. Honest…read moreand trustworthy. Don't mess around with shade tree mechanics and ripoff artists, these guys are great. No magic involved, just skill and accountability.

Ryan and his crew are fantastic people! Josh installed my weight distribution hitch and even fixed…read moremy harness that the dealer ruined when they replaced my bumper. Very nice people and are my go to for all of my camper repair needs from now on!

I had them install an electric brake on my truck, which stopped working as we were heading out on…read moreour first trip. So we postponed our camping trip and told them I would bring the trailer back in when they received the taillight they said they had ordered. But now 6 weeks later and several calls to them...still no taillight! So needless to say, I ordered my own light and had it in 4 days and also installed it myself. I also paid another RV service place to fix my electric brake. Still No calls from them.. shows me they could care less about their customers.

Bought our first trailer here 2/2023. No problems. When we had a minor emergency with water they…read morehad a tech call us within 10 minutes who walked us through the fix. Had it winterized today. Dropped off at 130 no appointment 12/1/23. The tech Taylor took a lot of time with us and with our rig and at about 3 took us for a walk thru and one by one addressed all of our concerns. Went into rig with us and made sure we got all questions asked answered. Have an order some minor parts as we're still under warranty so will be back soon. Overall I felt seen heard and understood. All employees were professional. They underpromised and over delivered. Five stars.

Negative stars! Please take time and read all the reviews. I wish we would have. We were purchasing…read morea motor coach and after a week of waiting for the dealership we were told to come in on Sunday at 1pm to sign. Come to find out later, this isn't even legal on a Sunday in Michigan. We flew into Detroit and got an Uber to Wixom. The second we walked in and asked for the manager we were dealing with, we were told our guy Jack wasn't even working. We were introduced to who was supposedly the owners son. His first words were that he hoped they could get us out by Monday sometime. He then immediately walked us out to the RV we came to sign for. Once we arrived near it he said "here it is, take your time and have a good time looking at it", and then just walked away. We couldn't believe a dealership would take you to look at a unit that had the windshield seal hanging and not sealing the windshield. There were scratches and defects all around the outside. On the inside pieces of trim were hanging and the decorative mirror in the living room was smashed all over the floor. It was filthy and never looked at by them. We were irate. We then looked at other similar units on the lots and they were disgusting and damaged, and these were displayed for sale! We eventually found an upgrade for another $65,000.00. We went in and worked out a deal and the plan was that it would be put in the shop first thing Monday morning to get ready for us to take home. We were told our walk through would be Monday at 1pm. We were told to go to a hotel and come back tomorrow. At the hotel we were told by the manager that this dealership does this often and there was another couple already here for five days. The dealership was wired $271,000.00 from us previous to arrival and once we upgraded more things we had another $20,000.00 wired to the dealership. We looked at the RV and had our walk through as expected. We were now expecting to leave with it but then they said the $20,000.00 still said pending on their end. We called our bank and our bank said it was transferred and we could see the funds were withdrawn from our account. We were told by the dealership it would have to be tomorrow morning and we were sent to a hotel AGAIN. We called several times on Tuesday and the manager kept saying it still said pending. We were promised no less than 5 times that we'd receive a call back from the manager and their finance people, but guess what, no calls. Now it's Wednesday morning and when we called we got the same old answer that it was pending. So we decided to go shopping next door to the dealership for all the RV bedding and necessities we'd need. We took an Uber to the dealership after shopping and set our many items on the sidewalk while we went in and asked to put all our new items in the RV while we wait for the pending to clear on their end. We were told NO until the last cash transfer of 20k was done pending. They left $600.00 of our stuff sit on the sidewalk and made sure the entire store knew. Keep in mind they already had 271k of our cash and it was fine to purchase $1,500.00 of their store merchandise and have the salesman put it in the unit but not the stuff we purchased next door at AT HOME. All day Wednesday they kept saying still pending. Checked our bank again and they once again said it cleared our bank. Something smells fishy! Woke up Thursday morning (still in the hotel) and called the dealership again! The MANAGER (Jack) told my other half that they didn't have time to take our calls every day and to stop calling! Then I reached out by text because he was avoiding us. I nicely explained to him that I didn't think the way he talked to my other half was needed and definitely wasn't professional. The little weasel didn't have the balls to call me but instead called her and rudely said don't call and that they were done dealing. Dealing? We had a deal Sunday and this was Thursday and we were still in a f****** motel room listening to their lies. During the week's dealings we searched and found another unit at another dealership and headed there right after our lawyer told us to demand our money back immediately. We did and it was amazing that they could manage to move money when an attorney advised it. We spent a ton of time at this dealership during the week's dealings and only saw one satisfied customer leave and he bought a part from the parts department. There is a reason they have one star rating and their staff is the most unprofessional team I've seen in any business. A $290k plus cash (not financed) deal was a joke to these clowns. STAY AWAY AND TELL EVERYONE YOU KNOW THAT THIS PLACE IS SHADY!

service was fantastic i needed a Roadmaster Rear anti sway bar and snap pads installed that I…read moresupplied. Cindy set up the appointment said it would take about three hours. We left the RV went to breakfast and did some shipping. When we came back they techs were just finishing up and took the RV for a test run and readjusted all of the fasteners to spec. very satisfied with the professionalism and the costs of getting the work done. I highly recommend them and will use them again if needed.

Paid for Koni front shocks and sway bars. Paid for superstar stabilizer that they couldn't get to…read morework. Charged to put on and off. Took it to another shop and got part on with no problem . Essentially I paid labor twice since they couldn't get stabilizer on. I asked for partial labor refund instead complained about cost of sending stabilizer back. 2,163 for shocks and