Absolutely DO NOT USE this company. I'm currently looking into legal options to get my money back…read morefrom Andrew. Here's the story: Met with Andrew twice in early November to walk him through a number of things I was looking to get done to an old house I purchased. Moving water/drains, hot water heater, gas, etc. Andrew seemed like a great guy at the time, down to earth, confident he could get all the work done in a timely manner. I've never misread someone so badly. I sent Andrew half the total cost of the project on November 13th for materials and to get started on the work, with the rest to be paid upon completion of the work. He said he'd be getting started that weekend on the project. Instead, it turned out to be one excuse after another about why he never showed up when promised to do the work. He became increasingly difficult to get a hold of. He stopped answering my phone calls, always promised via text to call me back later, and never did. This continued for two months until early January. In order to get a hold of him, I had to call from google voice numbers he didn't have. On Friday, January 10th, I finally got a hold of someone (I believe his wife) and told them I did NOT want him performing any work and asked for my money back. I was told he would return the materials the following Monday (Jan 13th) and would get a refund a few days later. That turned into "no later than Wednesday (Jan 22nd)". It's now Jan 31st, I still don't have the money returned to me, hence the legal action against Andrew. To sum it all up, Andrew repeatedly lied to me about starting work, calling me back, his plumbing license (it's expired), pulling permits for the job, sending me any kind of documentation, and now he's literally stolen my money. Do business with this man at your own risk.

Absolutely worst experience ever. Andrew came out to fix my hot water heater on the 20th of…read moreSeptember. Total charge for the hot water heater was $1195. He left the old hot water heater in my attic because he was alone that day and needed help to take it out. After having to call them from my google voice number to answer (which was extremely shady in its own right) I finally got him to come back out and at that time asked him when someone would be coming to inspect. He said "pulling a permit is not a problem. I'll handle it soon." And it is easy to pull a permit if you're a licensed plumber, BUT ANDREW IS NOT. So he tells me his license had expired, and he was going to get everything fixed and that I'd get my permit. But even after multiple heated calls, that day never came. Eventually, by October 20th, I had to get another plumbing service, Legacy Plumbing, to come look at the hot water heater. At first glance, their plumber told me that the work would have never passed inspection anyway. So, I gladly paid them about $550 dollars to fix the work. 2 days later, I had the inspector in my house and we had passed inspection. I disputed charges from Planet Earth Plumbing with my CC company and I'm filing a complaint with the Texas State Board of Plumbing. Before you hire any plumber, don't make the mistake I did, and look them up here: https://tsbpe.texas.gov/portfolio/find-a-license-registration/

Kitchen faucet install went very well. The service tech went over and beyond what's needed to…read morecomplete the job.

Super quick and professional service and very reasonably priced. Highly recommend to anyone in the…read moreLavon, Wylie, Nevada, Rockwall area.

Prestige Plumbing replaced our wornout leaking shower stemvalves with a new set and hardware in the…read moretime it takes to literally fix and eat a lunch salad. Andrew has good rates and he stands behind the hi-quality work that he performs.

Awesome service!! We ended 2020 of course with our toilets backing up into the tub! Yuck! Called…read moreAndrew and he was able to make it the very next morning. Wore booties in the house and mask at all times. Super knowledgeable and was able to get our issues resolved with ease ! Prices were reasonable compared to other big name companies. Happy to support a local small business owner that provides excellent service ! Thank you!!

Charles pulled up and took care of every leak I had from house be winterized it's speedy and very…read moreaccurate didn't leave without a complete check for leaks Amazing Service my go to

Travis and his team are top of the line when it comes to services and doing right by the costumers…read more have used him and his team for business and it's great to know they are as dependable as they are. 20/10 highly recommend them!

Our toilets were not flushing late evening and tried multiple tones to clear using a plunger,…read morecloset auger, and bucket of warm water method to no avail. Ray, the owner came out at midnight and cleared a clogged line going to the main sewer. He was on time, professional, explained the process and provided a clear estimate for the job. I would highly recommend him again.

There's nothing as exciting as when a tenant calls up saying there's water leaking from under a…read morebaseboard (except maybe playing Russian Roulette, but I'm not sure about the latter, and I don't intend to find out). We went over and looked at it and unfortunately it didn't look like something simple, so we needed a plumber. Our neighborhood plumber was booked a week out, and so were the two others he recommended, so it was off to Yelp to look for one... found a five star plumber, asked Yelp, Yelp offered to send info to multiple plumbers, and Ray was one of the ones that responded. I was a little nervous about hiring a guy with only one review on Yelp, but he had good reviews on Google, Angie's List and other places so I decided to give him a shot... being available to come out the next day was definitely a big plus. I was a little nervous when he came out in an SUV with a magnet on the side instead of a fancy painted truck but he definitely knew what he was doing. Unfortunately we had to replace an entire shower valve ($$$) instead of just a cartridge ($), but he did a great job and put an access panel in the wall instead of just leaving a giant hole in the sheet rock like I was expecting, so that was a nice plus. Other pluses: entirely paperless, Ray showed me a complete estimate before he got started (which ended up being the final bill), and was willing to explain things. His pricing for the shower valve replacement I thought was pretty reasonable. Minuses: when diagnosing the leak he noticed one of the toilets was leaking (into the bowl) so I asked him to fix that... the charge for that was I though was pretty high since he was here for something else as well, I've replaced toilet innards and it's pretty simple with cheap parts. But he did have the price on the estimate so I can't really complain. Overall, I definitely would recommend him and will call him again for other issues... hopefully not any time soon though :)

I had so many issues in my home with plumbing and Sue and Cuyler were so helpful from start to…read morefinish. When you have unexpected issues arise you really want someone who will be there and try and make the situation as best as possible. This company does that, they really make you feel like family.

Quick and professional service. Was able to solve my issue within one visit. Robert was able to…read moreclearly explain the problem and solutions in a manner that was easy to understand.

Yelpers Cannot recommend R&M enough-- pragmatic, Affordable, and fast. I've had them replace water…read moreheater, fix stopped up toilets, snake drains and replace fixtures. They work hard and are always putting in the hours. It's a family business and love that I can support them. If you have an emergency he always responds very quickly. Great plumber on the 380 corridor!

We called for service on a Friday afternoon and they showed up within an hour and fixed it right…read moreaway. I couldn't believe how quick and easy it was! Great job. We're keeping the card.

Stay away from these guys. Very unprofessional...left me with a bad part in my shower. Never came…read moreback or even answered my calls. Now I am left with no water pressure. I went to their "business address" and there is nothing there.

We've had At Ease Plumbing out to our house twice in two weeks (for unrelated issues!) and each…read moretime they've arrived within the set window, went to work promptly on our issue, and got the job done with a minimum of mess and fuss. They left everything clean and had reasonable pricing (particularly for a weekend visit.) Best of all, they were able to get to us quickly both times instead of a wait of days or weeks. They'll definitely stay on our call list. ETA: A couple of months later, we needed a new comfort height toilet (for elderly parents) and had Randy in to change it out. Happy with his work as always!