The main tech nick who came out was amazing! We were told by another company our system was too…read moreold, was broken and needed immediate fixing and they tried to just corral us to their show room. Nick, was able to see what the actual issue was, explain how minor it was, and fix the problem in no time at all! Saving us over 6 thousand dollars by getting the second opinion was the best move we could have made.

$249 for a technician to spend 10 minutes tightening a bolt on a fan. When you call to schedule an…read moreappointment, the receptionist will withhold the fact the service fee is $249, whether or not they do anything. Their service fees are almost double what other shops in the area are. HomeFire Stove charges $119 for a service call. Disappointed in ABB as I've used them for several years on various properties. Lack of communication, lack of transparency and borderline price gouging based on their competitors. After a discussion with the owner, he threatened to send the bill to collections if it wasn't paid in full.

Fantastic job installing our new furnace they did a professional and clean job,…read moreremoving all trace that they were even there we had a small issue upon completion of the install they came out assessed the problem and took care of it quickly and efficiently Receptionist Jordan, and installers Devon and Ivan were very very helpful every step of the way. As we all know you have many choices when looking to take care of your HVAC needs you can save yourself time and effort just go with Gagle's Heating it works. Thanks again Sales, Mark and Ray.

Woke up to no hot water. Called two other plumbing companies and neither would come out to service…read morefor a week. Out of town relatives coming this week to stay. Called Gagle's and explained my predicament. They sent David out the next morning to perform a full system evaluation. He found the gas valve control on the water heater and burner assembly were malfunctioning and needed replacement. He contacted his partner Adam who obtained the replacement parts, brought them and both gentleman worked together and repaired the water heater within an hour. They were knowledgeable, professional and very personable. I can rely on Gagle's to be there when I need them. They will be my go to for plumbing and heating work from now on!

Day Heating worked with Seeds of the Sole to put heat in our home. For over 20 years our only…read moresource of heat was a wood stove. The project took a day longer than expected, but not one of Day Heating employees complained. They were kind, tolerant, and simply wonderful to have in our home. Businesses like Day Heating that go out of their way to help are why Salem should be put on the map as a great place to call home and to age in place. Thank you Day Heating!

We have replaced furnace - AC systems on two homes in the last 5 years with Day…read more Professional service at a fair price. Can't ask for anything more!

From start to finish, our experience with Salem Heating was absolutely fantastic…read more Scott, the estimator, was extremely helpful as we were choosing the equipment. We really appreciated his low key approach. He really heard us, rather than trying to sell us, and patiently answered all of our questions. Next came Ed, who prepared all of the calculations, list of supplies, etc. that would be needed by the installers to efficiently do their work with no snafus or need to leave for supplies. He also patiently answered all our questions. Based on Scott's recommendation, we decided to have our ducts cleaned prior to installation and he set up an appointment with Oregon Duct Cleaning to do so. ODC was a great recommendation and we're very happy with the job they did. They too, patiently answered all our questions. Finally, Mike and Mitch did the installation. We hit the jackpot with those two. What a GREAT team! They were professional, tidy, patiently answered all our questions, and obviously took pride in the quality of their work and the quality of the Lennox products they installed. Mike went a step further and went into a VERY tight portion of the crawl space (he literally had to shimmy in and out) where he discovered a major section of the ductwork had not been properly installed. He fixed that and thoroughly sealed the ducts to the vents. We are so grateful to him for going that extra mile as the problem wasn't visible until he got inside the area. No wonder that part of the house was, depending on the season, either hotter or cooler than the rest of the house. He deserves a bonus for his effort.

My go-to HVAC firm for 23 years. First, I had them remove an electric furnace and install an…read moreefficient gas furnace. The original ductwork impeded access through the scuttle into the crawl space, so later I had them return and redesign the ductwork with modern flexduct. They even installed baffles so the air movement could be varied between summer and winter. And of course in 23 years the furnace had to have two motors replaced. Probably never your low bidder, but you get courteous service and competent techs, and usually pretty quickly too.

Had my water heater replaced today by Woodward Heating Air and Plumbing. Two very nice men showed…read moreup on time, took care of the replacement quickly and efficiently. Could not have asked for a better experience, and the fee was reasonable. Should any need arise I would gladly call on Woodward again.

We did not remove the glass until it started to blacken. I have text messages from the company…read moretelling me the logs would not burn, yet I had blackened logs. Again the initial worker told me upfront he didn't have any training on these gas fireplaces, and he called multiple times for help, which is fine, everyone needs to learn. Just hold yourself accountable if you messed up. Yes we removed the glass AFTER it was being burnt. We've had it fixed now and have been told that the previous person who worked on it screwed up.

I sent a message late at night telling the owner that my air-conditioning quit working in my house…read morewas 78° and he sent somebody out the next morning at 8 o'clock and repaired it immediately. I had them install the unit about 10 years ago and I've been using them ever since they are amazing and take very good care of their regular customers. Highly recommend them.!

Responded quickly to fix my a/c and was very happy with the service. The technician was friendly…read moreand efficient

Jay, the owner, just came out. SUPER PROFESSIONAL! Diagnosed and fixed our heat pump's issue in…read morejust about an hour! He also made suggestions for the future that will optimize our system for ultimate comfort, especially given the fact it's been oddly colder and oddly warmer the last couple of years. I told Jay, "Seriously, you're like Santa Claus, man." We've dealt with so many contractors/vendors over the course of owning several homes and have run the gamut of experiences. Some you'll never call again and secretly hope go out of business. Others, like Impact, you hope are successful for a very long time. Superb contacts, service and price! Thanks, again, Jay!

Prompt, honest, good work. Jay and his team are excellent communicators, priced competitively, and…read moreshow up without delay. Highly recommend!!

We contacted four HVAC companies to get estimates in replacing our heat pump in our 1800 sq. ft…read more manufactured home. Two companies gave us close bids for almost the exact same equipment. However, Peak Heating & Air was by far the more professional and responsive company. From start to finish, our experience with all staff and equipment was exemplary. The initial contact, when Alicia answered the phone, was refreshingly friendly and informative. Scheduling the home visit for the evaluation for the quote was done during that call. At the evaluation, Brandon arrived exactly on time, put on shoe covers, and did a great job asking pertinent questions to ensure he understood our needs. He spent a reasonable time evaluating our current (failed) system, our home and ducting. He answered our questions quite satisfactorily. We received a very thorough estimate on two possible systems within hours of the visit. We did contact them with some questions and made our choice. Peak worked through Goodleap to get us a partial loan at a good interest rate. Alicia gave us three install dates and we chose the soonest which was within 2 weeks. Jason and Troy, our installers, arrived on time and worked diligently installing the new equipment. They were very nice guys and pleasant to have doing the work. They tested the system to be sure it was operating correctly and cleaned up well after they were done. The system worked perfectly, but after a couple weeks, we noticed the AC wasn't cooling as well as it had. We called Peak and they came out the next day and replaced 2 batteries that had come with the equipment. They noted they had seen this issue with the batteries on other units and had new batteries with them. Of course, there was no charge and our system has been working wonderfully since then. We know Peak will faithfully stand by the equipment and their work. We very highly recommend Peak!

Installed two ductless mini pumps during early spring. One in the living room. Another in the…read moremaster bedroom. After about a week of using the AC, the bedroom unit smelled rotten and filled with water. Short after, the living room unit did the same. A tech was sent out. He laughed and said it was impossible for the units to smell because that only happens after years of misuse. He ran both the units on each setting and at different speeds. Agreed that the units had a bad smell and said this was normal. He sprayed cleaner on the coils and would not check the lines to see why they were not working. Explained a slug probably crawled inside and he didn't need to check. The same evening, the smell came back. The next day both units smelled like rotten fish and filled with water again. That was a week ago. Still waiting for them come back and fix the issue.