We just got our baby home and I want to leave a quick but glowing review. Was the wait long- yes. They are understaffed. It took over 5 hours to see my baby- but in that time they filled up with more severe emergencies- but they kept my baby sedated and comfortable. Was it expensive- yes. But I was comfortable with the intense level of care they provided and kept me informed at every step. They saved my baby girl, and I'm so incredibly grateful! read more

Our experience at BluePearl was one of the most frustrating veterinary experiences we've ever had. When people bring a beloved pet to an emergency hospital, they're scared, vulnerable, and looking for expertise, communication, and compassion. Unfortunately, our experience fell far short of those expectations. We brought our dog in after she had been vomiting for days, hadn't eaten in two days, was panting heavily, whining in pain, and appeared to be having difficulty breathing. She was taken to the back immediately, but after that we were left sitting in an exam room for over an hour with no updates. We eventually went to the front desk ourselves to ask what was going on. We were told the doctor would be in shortly, and then waited another hour before he finally came to speak with us. During that conversation, we learned for the first time that our dog had arrived with a temperature of 104 degrees. We asked whether she still had a fever, and the doctor didn't know and said he would have to go check. About 30 minutes later, another staff member brought treatment estimates that included a quick scan ultrasound the doctor had never mentioned. This was the first time anyone told us that a quick scan ultrasound had supposedly been performed. We had questions about the findings, but no one could clearly explain them. When the doctor returned, he recommended additional bloodwork before realizing information from recent bloodwork was already in our dog's chart. Watching him review the chart in front of us after making recommendations significantly undermined our confidence in the care being provided. After approximately four hours, we left with a bill of more than $600, no diagnosis, no treatment plan, and no clear answers about what was causing our dog's symptoms. We were charged for an IV catheter and a quick scan ultrasound. Despite being told our dog arrived with a 104 degree fever, nobody ever explained why no treatment was provided for it. Emergency medicine is complicated, and not every case has an immediate diagnosis. What isn't acceptable is spending four hours in an emergency hospital with so little communication, so little doctor interaction, and so few answers. read more

So we went in with our sick pet, worried and understanding the wait will be long. I'm sure they are short staffed, I don't blame most of the works there nor do I have any qualms about the wait, they are extremely busy. I do have a problem with the pink haired torta, I'm not sure of her name as she never even said Hi or even asked for much info at all. She barely gave our pet a cursory glance before assuming things, but she had an attitude with the entire lobby. I recall one very clearly. A family came in with a cat, it was sickly and they were worried. She walked up to them, no hi, no how is your pet doing. She told them as loud as she could muster without being classified as yelling (the whole lobby could hear her), she told them how their problem mattered so little, belittled their worry, and continued to interject and interrupt the couple when they tried to calmly explain themselves and the situation. She would not hear them out. They got a sentence in before she dismissed them telling them the wait would be around 8 hours, they told her they'd be willing to wait and that set her off again, she again berated them and didn't let up. They look dumbstruck at how they were treated and she made her way to us and assumed we caused our pet to be sick. She did wild gestures and didn't ask us anything, she didn't allow us to even explain the situation interrupting us and stating what she assumed our pets state was and we had to try to interrupt to correct her. She did not like that. Near the end I was not calm and was to protest further but instead she told us it'd be a long wait and left it at that. Not even knowing what was wrong... or how it happened, only us denying her random incorrect claims that had nothing to do with our pet. Like she had a vendetta against the whole lobby. She was a bigger woman, broad shoulders, four o'clock shadow, perhaps Hispanic, with a pink pony tail. She was working the night shift on Friday the 7th. If she's around, your pet is going home as ash. No empathy and no care for animals in the slightest. Unprofessional and screaming everyone's business to the entire lobby, attitude issues, and obviously hates her job. Good luck to anyone that has to deal with such a pathetic person. read more

I took my grandfur for his bi-annual check up. He is up there in years, and he has Immune mediated poly arthritis. So far he's healthy, able to walk still, but not able to hear anymore. He and his brother will be 14 in August, and my daughter spends a lot of money to keep him healthy. The assistant and doctor Devine are very courteous, and you can tell they love doggy's. Place is pretty convenient for my daughter it's just down the street from Her house. Kinda far for me, but when my daughter has to go into then office, granny to the rescue. read more

BluePearl Pet Hospital - Emergency Pet Hospital Near Me - Tukwila, Washington

After waiting for 10 minutes for the Vet to appear in the exam room, I was presented with an estimate of $8000 to perform a CT scan. At this point no examination had been performed by the Vet. I have been to many vets in the past 50 years, and this is the first time a bill was presented with no prior exam whatsoever. Does this follow the canons set my veterinary schools? read more

Brought my puppy here after eating a mysterious pill. They got us in right away. The front staff lady was such a pleasure. And nurses and doctors had such good bedside manner. I've gone to another emergency vet before that was terrible and this place is the only place I'll go from now on! I cannot recommend this place enough. What a wonderful experience after a rough night. read more

BluePearl Pet Hospital - The rascal - Emergency Pet Hospital Near Me - Tukwila, Washington

Had an interaction with Blue Pearl early this morning over a concerning issue with our pet. I am writing this to commend them for their exception customer service and the kindness and helpfulness of the staff. After conversation the staff assessed our situation and recommended we NOT go here because of the fear that it would take us too long to be seen due to their having other serious cases in the clinic already. They told us exactly the best place to go instead and they could not have been more correct about the whole situation. Thank you! You helped us alot. read more

0 stars actually. We used to be strong advocates for BluePearl. They have taken care of many of our furry family members in the past. We loved them. But, no more. Never again. Unbelievable and sad. How can any vet - pet organization like this, still be in business? Unorganized, Unresponsive, Unbelievable! But mostly, neglectful, in-humane, non-treatment to an injured animal that clearly met their Triage 1 criteria. Much more to this story! read more

We brought our sweet girl in late on a Saturday night, close to midnight, after she passed unexpectedly. The staff was incredibly compassionate and gentle during one of the hardest moments of our lives. I wish I could remember the name of the wonderful gal who helped us--she treated our Scout with such dignity and kindness. We are truly grateful for the care and compassion we received. read more

BluePearl Pet Hospital - Cremation of our beloved Scout - Emergency Pet Hospital Near Me - Tukwila, Washington

Refused to provide an estimate for TPLO surgery over the phone. A 'consult' was necessary before discussing cost even when I explained my vet had confirmed by x-ray and exam that the CCL was torn. I hate the lack of transparency and would not choose this service provider. read more

I suspected my cat had a urinary blockage and brought him here. They immediately triaged him and admitted him once confirming the blockage. From the moment we checked in, to the moment I picked my cat back up the staff was AMAZING. He ended up needing to stay 2 nights, and the staff members would text me updates and photos, so thoughtful. You can tell they love what they do and love animals even more. It made a stressful time so much more manageable. read more

I'm so grateful for my experience at BluePearl. It was the first time my dog faced a serious health condition (a rectal tumor), and the team there made a difficult situation feel much more manageable with their comforting and informative approach. I went to a different vet to proceed with the surgery to remove the tumor, but ended up being told that surgery wasn't worth the risks associated with the removal, that it would significantly decrease the quality of their life, and suggested that I prepare to put my pet down soon. I decided to go to BluePearl for another consultation, and I'm so thankful I did. They were confident in proceeding with the surgery and took the time to clearly explain everything, including the risks, benefits, and a transparent breakdown of costs. I especially appreciated the thorough communication in the days leading up to the procedure and afterwards. In the end, the surgery was performed successfully, and there have been no complications so far. I'm incredibly grateful to have more time with my beloved companion. Dr. Reist and Natalie were wonderful. They were patient, compassionate, and made a scary process feel much less isolating. While BluePearl is on the pricier side, the quality of care and peace of mind they provide are absolutely worth it if your pet is in urgent need. read more

This review is based on the facility and non-clinical staff only. Kiwi and I went in around 4:00am for severe diarrhea. Ms. Chris/Kris gave us a warm, friendly greeting and got us checked in. When I advised her that Kiwi was socially anxious around strange humans, she knew exactly how to make Kiwi feel at ease and went out of her way to make us both comfortable and safe. This space is clean, spacious, and newer, giving it a trustworthy, professional vibe. Coffee and tea is available in a lobby alcove while you wait. Because BluePearl takes patients in based on their level of need and not by first come first serve, we didn't end up getting seen that day by a doctor. I prefer to think of that as a good thing because if we're asked to wait, her condition isn't concerning. Ms. Chris'/Kris' counterpart did recommend a number of nearby veterinarians that that may have been able to see us sooner. read more

Had to take my cat into emergency after visiting his regular two times during the week. What was originally a deep scratch become a hole about the size of a nickel. BluePearl saw him immediately. I told them the shots he'd been given. The vet said since the wound was clean and he'd been given the necessary shot they wanted to see if it would heal on its own and to bring him back if he got worse. Provide me with a cone so the cat wouldnt lick the hole. I WAS NOT CHARGED FOR THE VISIT!!!They said since they didn't have to do anything, there'd be no fee. The staff was wonderful, clinic smelled cleans, they were able to see my cat immediately. I highly recommend this clinic! read more

Blue Peal is the only place that I trust with my animals. Whether it's an emergency or I need to see one of their specialists, they have always been amazing. Sometimes they are incredibly busy and it is difficult to get in or there is a long wait, but that isn't their fault - it's just that there are a lot of pet owners who need help and also trust them to provide that help. read more

BluePearl Pet Hospital - Dexter, pictured here (really him, but the costume is AI), is being treated for small cell lymphoma. - Emergency Pet Hospital Near Me - Tukwila, Washington

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Everyone here was EXTREMELY kind, passionate & helpful. I can't remember her name, but the front desk girl working on 7/23 at 7am was the truly kindest & sweetest human on the planet. Every doctor was very patient with our dog. They never once made us feel bad for how crazy he was barking and let us have a private room while we figured out payment. They've called a few times too check in post surgery. We were a bit worried about our dogs surgery but the surgeon sat with us for awhile going over it & we felt no rush at all asking a bunch of questions! Thank you for a very smooth process that felt very comfortable! I'm glad our dog was in safe hands! read more

BluePearl Pet Hospital - Emergency Pet Hospital Near Me - Tukwila, Washington

We've had two surgeries at Blue Pearl in Tukwila and wouldn't trust any other place. The staff and surgeons are incredibly friendly, caring, and supportive. They make sure you're fully informed every step of the way, from treatment details to costs. Our pet is always treated with kindness and love. We highly recommend this location! read more

BluePearl Pet Hospital - Maverick - Post Surgery - Emergency Pet Hospital Near Me - Tukwila, Washington

Thank goodness for BluePearl Tukwila! Our kitten decided to eat 2 feet of string from her favorite toy. We called and they recommended we come in, so we did right away. They were able to get us in quickly, induce vomiting, and the entire string came up safely. She was back to her silly self right away. Everyone there was helpful and kind. Thank you so much. Olive thanks you too! read more

My first time going to an emergency pet hospital and it was a decent experience. Upon walking into the clinic at 12:00am at night, the greeting from the front desk right away had a rude attitude, like as if they did not want to be there. They went through the usual procedure of asking the reason for bringing our pet and gave my spouse & I an intake form to fill out. After filling the intake out, the front desk let us know that somebody will be with us soon. Within the next 5-10 minutes, a triage nurse veterinarian came to greet us in a professionally and kindly. The nurse then asked and reviewed what with us what we were here for and took our dog into a room. We waited for about 20-30 minutes until a veterinarian provider came and told us the situation with our dog in a detailed manner. Our dog had a corneal ulcer and let us know about the medication that she will be prescribing and to follow-up with our veterinarian primary care provider whom we typically see within a week. In the end, went home decently satisfied with the visit, as the nurse and provider did not rush to see and treat our dog. The next day, I called to see if I can have my dog's after visit summary emailed to me, so I can send it to my dog's veterinarian primary care provider. The guy who I spoke to was absolutely rude and talking in a hurry, as if he needs to be somewhere. He stated that he is able send the after visit summary to me via email and I asked if he could see if he has the right email on-file. After confirming that it was the right email, he then just shut the phone on me. Overall experience, front of house needs to have a more professional attitude, be more professional in general, not shutting the phone so suddenly and not sounding so rude. The nurse and provider on the other hand (at least the ones who were assigned to assist our dog), were professional, detailed, knowledgeable, respectful and took their time with their animals. Be aware of the bill also because since it is an emergency room, you will be paying $300-$400+ before you walk out those doors. I would recommend going to this location, to an extent, as to this was the only location open for veterinarian emergency. read more

This review is about the Pectus Excavatum procedure performed on an 8 weeks old kitten Kiwi by Dr. Ken Linde, Kiwi died while being in his care. The attached photo is Kiwi after he died. Kiwi was in comparatively good, stable condition, as Dr. Ken Linde stated Kiwi had a mild to moderate form of Pectus Excavatum, and could live fine without doing this surgery. I do NOT recommend this place for Pectus Excavatum surgery for several reasons: 1) Pectus Excavatum requires to perform this surgery at an early age, the earlier the more flexible that chest bone is, but this place doesn't know how to use anesthesia on young age kittens, either they used wrong type, or wrong dosage. To make matters worse this doctor put Kiwi back into anesthesia which caused even faster death. 2) He warned me that there is a risk of puncturing lungs, I should have listened. 3) He also mentioned that this surgery will not make 100% improvement, but only partial improvement, he will still have abnormal breathing - is it worth the risk? 4) Later, after Kiwi lost his life in this place, I found out that the success rate for this surgery is only 2%, the success rate is so small that it absolutely doesn't make sense to go for this surgery. 5) Even if your kitten survives this surgery, there is still a high risk that after 2-3 weeks the condition will get reverted back the way it originally was. 6) There are also other issues with this place. When the receptionist offered an 8 am appointment I didn't know the surgery would be in the afternoon, the receptionist DIDN'T tell me that, I would have NOT accepted such an appointment, because Kiwi wasn't weaned yet, he was still nursing. They assured me later (after I brought Kiwi in) that despite the long waiting time Kiwi will be fine, and that everything will be OK - Apparently not everything was OK, so much not OK that he died there. Kiwi could have been dehydrated and needed Lactated Ringer's solution injection, waiting 6 hours for surgery. Dehydrated blood is thicker and much harder to breathe. He could have needed a stronger painkiller injection (perhaps Butorphanol), maybe he just had an anxiety attack waiting for so long. Dr. Ken Linde put Kiwi back under anesthesia - Why did he put him back to anesthesia if he already had a hard time recovering from it, how can this help to recover from anesthesia by going back to anesthesia? The moment he told me on the phone that he put him back under anesthesia, I knew that was the end for Kiwi, and yes, 3 min later he called me back to tell me Kiwi is dead. I do NOT recommend this place and in particular I don't recommend Dr. Ken Linde. read more

BluePearl Pet Hospital - Emergency Pet Hospital Near Me - Tukwila, Washington

Our sweet girl Bella got really sick and we ended up taking her to Blue Pearl in Renton. I checked reviews before we headed there and they for the most part were good. The people who were not happy, I can't imagine what they were talking about. From the minute we walked in the door, we were greeted, checked in, and seen by the ER nurse within 20 minutes. There was great communication Every step of the way. We ended up having to make a very difficult decision at that time. Shout out to the ER nurse & Doctor. We were treated with such compassion and patience. I don't remember names but everyone was amazing! The young gal that checked us out was really sweet too. It's nice to know that there is some place to go when needed that truly cares. Thank you for caring! Kim & Chris read more

BluePearl Pet Hospital - Bella - Emergency Pet Hospital Near Me - Tukwila, Washington

I'm so thankful for the team here. It's never easy going to an emergency vet, and I knew there would be a long wait, but the most important thing was that they came through for my dog. I was (and still am) pretty traumatized, but I'm just so grateful they were so kind to me. Their bedside manner made a huge difference when I was worried sick. Even now, two weeks later, it's hard for me to talk about it. When I went to pick up my dog around midnight, I was greeted with the same upbeat attitude as when I first walked in at 5pm. They offered a lot of comfort and reassurance. I couldn't get my dog to take his painkillers, so I called and went back at 6 AM for help, and they were just as supportive. I feel so lucky that they're open 24 hours, and from what I hear, they have the best equipment. This is a brand new facility, so it's no surprise they have top-notch, state-of-the-art equipment. I visited their Renton location 7 years ago and they were just as nice to us. Thank you for being there for our pets! read more

ZERO STARS for the billing dept/admin, except for Sean who made things right within 5 minutes of speaking to him. 5 stars for the doctor and triage nurse, and bottom line is, my dog is alive and well. My beagle started throwing up and pooping bloody diarrhea so we brought her in to Blue Pearl. Checked in, updated our records including phone numbers and email. They had my daughter's number and and her boyfriend's number as the 1 and 2 contact. We corrected it and the receptionist told us it was updated. My dog was provided great care and my wife and I were given and estimate for an over night stay, low and high estimates. They take a payment for the average between the two. The next day, we receive an update (after they called my daughter ,then her boyfriend as they obviously did not update the info), recommending she stay another night and that they will email us. We waited and waited and when my wife called back, they had the wrong email...correct email except they had gmail.com instead of Comcast.net. Finally received the updated quote, good thru 6pm of that day. After speaking with the vet, she said I can pick her up at 8pm with no additional charges, except for the meds that would now be sent home instead of being administered there. She said she would notify the 6pm staff that there would be no additional charges. Got there about 745 and they said great news you have a refund of 160. I said no, it should be closer to 800. So they had some other lady come talk to me and she kept telling me that the bill was correct. I showed her my emailed quote and she finally said I'll look in to it and call you by tomorrow. Probably just to get me to leave. 2 days later she never called. I called back and explained everything all over again. The lady said, since you were charged were less than the high estimate, the bill is correct. After that update, we continued to care for your dog. I said yes, that was included UNTIL 6pm, and the vet said I can come at 8, and she acknowledged that the vet said that. She then said that the until 6pm was a typo, and that she owned it, but I still would get no additional refund. She kept saying I understand how you feel, over and over which felt very condescending and definitely not genuine. At that point I started with some not nice words (no profanity) and used the word incompetent several times. She asked if I wanted to talk to a manager and I said no. I was frustrated and angry by that time. I went the next day and talked with Sean, showed him the email quote, all of my calculations and he said, hey man sorry about all of this, let's get you the full refund you are entitled to. That's it. That's all it took. Once again, I appreciate Sean, the vet and the triage nurse. Also, side note, not one single person from Blue Pearl asked how my dog was doing. Not one. read more

Thursday afternoon we found my dog struggling to stand on his four paws. At closer view, his eyes were rapidly tracking back and forth, appearing confused. His condition worsened from there as he fell over walking and started to make violent growls while shaking. We hurried him to a nearby vet hospital and was turned away due to lack of space. We tried three other vet hospitals and were also turned away. Then we drove to BluePearl Vet Hospital in Renton and my dog was admitted with an expected wait time of six hours. We ended up getting seen in almost eight hours with the justification that critical patients are seen and taken care of first. He was checked on a few times during that time span. I did observe some pet owners visibly upset as one was quoted three hours and by then, six hours had passed. From the point of a human emergency room, this would be the equivalent of seeing or triaging the heart attack, stroke, trauma and burn patients first and then others will be taken care of in order of arrival. When my dog was admitted, his vital signs (blood pressure, respiratory rate, purse) were taken and were deemed stable. This categorized him as less critical than the other pets. Over the span of the several hours, he began to improve and I eventually saw the vet. I felt that this practice was quite fair - life threatening conditions do need more immediate care. The vet was straightforward with explaining his condition, costs of procedures, labs and took his time to answer questions. My dog is currently home and stable and I will be following up with his regular vet. read more

BluePearl Pet Hospital - Discharge paper - Emergency Pet Hospital Near Me - Tukwila, Washington

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Great place for emergency visits, but if you go in for specialty services and need staff to follow up - good luck. I had to call multiple times to get them to send in a time-sensitive prescription for my dog. When I tried to enlist the help of the manager, Elizabeth, she completely avoided me and refused to call back. read more

My Sophie accidently ate some raisins, which are extremely toxic for dogs, causing organ damage within a short time. The team was kind and supportive, helping both my sweetie and me! They could see I was upset, and they took extra time to calm and reassure me while they took great care of my Sophie. That was unexpected and so appreciated! And they explained everything they were doing, letting me be with her, and explained what I should expect after. They were compassionate and clear, patiently repeating instructions and information as needed. Sophie fully recovered and subsequent tests show no damage from her accidental toxic food consumption. read more

This place sucks!!! My dog ripped his underbelly open on a horseshoe pit. He had a foot long laceration, basically skinned himself. His underbelly was open and hanging exposed. They took him back and it took them 8 hrs before they finally operated on him. When we got him back home we saw how horrible the stitching job actually was. We had to bring him to our actual vet who had to do two separate surgeries on him. One to fix Blue Pearls bad stitch up job and two to cut off dead skin (bc of their delayed time of getting him in) and openings in the stitches. We are so thankful that he is here with us today. read more

This was my second time coming here. The first time i found a stray and took her to my vet tight away. He told me she was malnutrition and she was a grown cat but kitten size. We gave her water with a syringe & fed her kitten food. Two days later after having her she had a seizer. I rushed her to Blue Pearl in a towel holding her devastated. They triaged her. About 45 min or so they told me that they can keep her and do more tests on her but she started to have more seizers while being there. They told me maybe she has aids but recommended putting her down because she was dying. My daughter and I said bye to her and named her Avey. They didnt charge me because she was a stray & maybe they thought we were doing a good thing. It broke our hearts because we started to love her. We appreciate not having to pay the bill with the triage. I was in medical leave from work and didnt have much money esp for what was going on. Just two weeks ago i brough my little yorkie girl into Blue Pearl. She was having a hard time giving birth to her 5 yorkie pups. The doctor was amazing & staff. We were lucky all puppies were healthy and still growing. They ran blood work on my little girl, something her normal vet should have done because we were syringe feeding her during her pregnancy & spent a few hundred dollars with no answers. I wish blue pearl was out normal vet they helped me out on going forward even though this was my yorkies second litter. We never had these complications read more

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Honestly, the vets here are great. They're super helpful, super informative, and provide great care. I had brought my cat here to have a consult with an oncologist back in August. Even though I didn't see anyone in person due to COVID protocols, the phone conversations with the internalist and oncologist were great. The issue is that since all business practices were being handled on the phone while sitting in the car, my bill for this visit fell through the cracks somewhere. I had asked at the end of the appointment to pay the bill at that time and was told that someone would contact me via phone to do so. That didn't happen. I spaced on calling them to follow up on it, as my cat was dying from large-cell lymphoma. Fast forward to today. I get three emails with pdfs containing an invoice copies and a letter telling me that I had 14 days to respond. Well, this is the first invoice I've received on the matter. And in the interim my cat passed away last month. Thanks so much for rubbing salt in that wound. Such great timing on providing a super fresh reminder of that loss. Maybe don't send vaguely threatening form letters when you fail to invoice someone after they ask to pay you. And maybe don't wait three months to do it. It doesn't make me want to trust in your services again. It doesn't make me feel cared for as a customer or person. It is at minimum severely rude to try and place blame on me for your failure. I paid that invoice within a couple minutes of receiving it. The real cost is that I won't be using your services ever again. Thanks for the bad memories. read more

BluePearl Pet Hospital - Remote check-in - Emergency Pet Hospital Near Me - Tukwila, Washington

Two emergency visits within 48 hours after referral from our 9 year old Airedale's vet. She was declining rapidly and unexpectedly. Everyone we interacted with were professional, respectful and compassionate. The dedication of Doctors Kaiser and Magestro, as well as the nursing staff and front desk is apparent. They provided ample time and space for us to process and grieve. Thank you for your support. read more

12.17.23 - This shows how terrible this place is when you call them out. Received this goodie in the mail. Glad to never have to go back. read more

BluePearl Pet Hospital - Letter basically saying we are not welcome anymore because we wrote a truthful Yelp review about an experience here. - Emergency Pet Hospital Near Me - Tukwila, Washington

They took such great a care of our cat and saved Sky's life! They are true animal hero's. Great customer service!

As many animal parents tend to not want to think about, taking your pet into emergency care is incredibly stressful & certainly not an experience people tend to look forward to. I brought one of my cats here this past weekend as a transfer for reason for vomiting. They were quick to triage my cat and take her to be assessed in the back. Although it was very busy and I waited for a few hours to be seen by a provider, I appreciated the care & effort they put forward in seeing everyone that was coming in. They took time to know the owners, the pets, & were personable and kind. The vet went over plan of care & costs & we came up with a plan that worked best for my girl cat. I wanted her to be monitored overnight & to be assessed via ultrasound & coordinated care from the urgent clinic prior to arrival at BluePearl. I received a call later that evening & fortunately a surgery was not needed. The discharge/checkout the next morning was very quick & tailored how to care for my cat. Even the days that followed, the front desk team were very prompt in communication with the questions I had & we were able to be referred easily to their internal medicine team for future reference. Thanks so much for the love & care you showed her ! read more

BluePearl Pet Hospital - Emergency Pet Hospital Near Me - Tukwila, Washington

This review is for Dr. Breit and the Oncology service as well as the front desk team, and is about a year overdue! The oncology team at BP Renton is the best lil' medical team you never want to have to see. My pup was diagnosed with probable lymphoma on a Monday and got a consult and started his chemo treatment with Dr. Breit the very next day. Archie was always happy to come to his visits - he'd recognize his techs and assistants and enthusiastically greet them every time we came in. They even sent me a few photos/videos of my boy during his chemo treatments - tail wagging, snarfing freeze dried liver treats and giving kisses and boops to his girlfriends. Dr. Breit kept me posted the entire time on his response to treatment, was clear about our options and prognosis, and was available and supportive every step of the way. Archie had only 2 days he really felt yucky during his 6 months of treatment, and we were SO grateful to have extra good time with our sweet bub. read more

BluePearl Pet Hospital - Emergency Pet Hospital Near Me - Tukwila, Washington

There aren't a lot of veterinary options past 10pm, so we didn't really have a choice but to come here when our cat's health rapidly declined to the point of having to put him down. The way that the staff handled our cat was so rough, as if they didn't care that he was still alive. He was so weak at this point that having to witness the way he was being carried just really made all of us angry. His head nearly hit the door! Just horrible. read more

Under horrible circumstances we had to go to BluePearl with my 8 yr old daughter and 5 yr old son, due to being sold a sick kitten who did in fact need to be put down. We walked in sobbing and they quickly took the kitten to the back and took us to a room. Josalyn the front desk associated checked on us often, gave updates, and clear options each step of the way. Dr. Clancey was thorough and professional. We appreciated that she did not judge us and that she moved so quickly to help our kitten. Words cannot express the gratitude I have for Allyse. She was so compassionate, informative. I had a lot of questions because we have other cats in our house and the kitten we had was so sick. She answered thoroughly and thoughtfully. She even tried to comfort my very very distraught kids with a band aid. I'll never forget her kindness. No one wants to go through that with their kids and pets but if you have to go through it you want a team like this that gets you through it with kindness. read more

BluePearl Pet Hospital - Our sweet cuddles that we had for one week before his passing. - Emergency Pet Hospital Near Me - Tukwila, Washington

If I could give zero stars I would. This place is extremely predatory. They take extreme advantage of people in their hour of need. It is like buying a used car. They begin with an outrageous price estimate to save your pet's life. When you ball they leave the room to negotiate a 'better' price. Over and over. It felt sleazy and I left because I couldn't trust them. I was still charged $1200 for blood tests. No actual care. My dog needed a blood transfusion and the caring Emergency vet I went to in Seattle (NOT a Blue Pearl) was out of my dog's blood type, but they sent an employee to buy some at, you guessed it, Blue Pearl! Guess what? Blue Pearl was going to charge me over $1500 for the blood alone, claiming it was a rare type. The Seattle ER charged $400!!! For the same blood! And you KNOW they made a profit!!! We ended up doing a full treatment with blood transfusion, Ultrasound, and aspiration of the organs involved. For this treatment plan Blue Pearl wanted me to pay over TEN THOUSAND DOLLARS! The Seattle ER charged $2000! During my 5 hour wait at Blue Pearl I witnessed a vet tech be rough with a patient she was taking to go to the bathroom. This dog had a feed tube and cone.., she yanked it out the door hitting the dogs head on the door. Do NOT go to Blue Pearl. read more

We brought our dog in for a split front toenail. We were made aware of the potential wait time. The waiting area had plenty of room and was comfortable and pets could be spaced out. They offered snacks in a vending machine and free coffee and tea. The bathrooms were clean and roomy. The staff, including front desk, the techs, and the doctors, were so very friendly, caring and knowledgeable.. We left with a clear understanding of what they did and how to follow up with his nail trimming to prevent further splitting and what to do in case it bleeds or excessive licking occurs. We were very impressed with Blue Pearl and will definitely take our dogs there again if we are in need of urgent care again. Sincerely, Cathy, Jeff and "Beau" read more

After some alarming blood results showing protein loss in our Yorkie, our vet referred us to Blue Pearl. The Dr who saw us was very thorough in explaining what was going on with our little girl, what the possible causes could be, what they likely were and were not based on the blood work, and an array of options going forward to give us the best chances for her. The Vet answered every question and then some. At no point did we ever feel pressured or rushed. We were given the time and space to make an informed decision about the path and care going forward for our smallest family member. The recap notes of the visit and agreed treatment plan was emailed to me shortly after leaving. The results from some tests were delivered via a personal phone call the next day along with a follow up to check on how our girl was doing. We could not be happier with the care she has received and the compassion that has been shown to us. read more

My older Scottie suddenly didn't want to move nor eat after playing in the backyard. Our usual vet, nor any other vet I called for that matter, could see him, so I kept him hydrated best I could for a couple of days until I found an emergency vet in Bellevue that could see him after hours. He stayed there one night, but they told me he needed more specialized care and referred me to Blue Pearl in Renton. After a short wait in the parking lot, they let us in. My dog ended up staying four very long nights there, with the most caring attention and patient personnel. They told me I could call any time I wanted, and I did. It was very stressful; I cried on the phone many times when bad news after bad news kept appearing with the suddenly deteriorated health of my old dog. They would send me photos of him, with comments on how he was doing. He had a cancerous tumor the size of a baseball attached to his intestine that had developed in months because he had his health checkup eight months before, and it was normal. I kept asking for options to help him, but in the end, the oncologist made me understand that with any treatment we tried, he was already too damaged, and even if we could buy him two or four months of life, it would be a life of agony and discomfort. We decided to put him to final rest. The entire family went there to say goodbye, one by one, and they gave us all the time and privacy we needed. When the time came, I held him in my arms while he locked his eyes on mine, and I sang one of his favorite songs. He just went to sleep, and I swear he smiled at me like he always did. read more

BluePearl Pet Hospital - Drago smiling - Emergency Pet Hospital Near Me - Tukwila, Washington