I would highly recommend this company for any basement waterproofing needs. Gary provided a clear…read moreand thorough analysis of our issue and offered several different options. On the day of installation, Chris and team arrived on time and went straight to work, finishing the job on a timely basis. We are pleased with the result so far.

Yes, I highly recommend this company. Tara,the office…read moremanager. She is very efficient and polite. Jay, Thank you for your expertise. You found out the culprit and even fixed that for me right away. I appreciated your help indeed. Your company has the best co-ordination between staffs. It works seamlessly. The problem will not be solved without your team. Thanks again. Ali

I wish we had never heard of this company. The install of the french drains and sump pump went…read morehorribly. They promised they would not break through asbestos tiles, but instead carefully lift them. They blasted right through the asbestos tiles requiring us to talk to a remediation company and do a safety clean up (though they insisted that wasn't necessary when we complained and accused us of trying to bleed them for unnecessary expenses -- we had not even asked them for a dime, and they were the ones who broke an explicit promise to us). They left open gaps in the cement after covering the french drain that we had to have addressed after they left (after confirming with this company that they would not accuse us of voiding the warranty if we did) and totally destroyed the efficacy of our radon mitigation sytem, which they said nothing to us about when inspecting the site to provide their workplan and estimate before the install. They claimed not to see it, but the radon system has bright red labels all over it and was in plain sight for both the inspection and while the guys were doing the work. Ray Charles would have seen it. So, we've had to pay more to address that. Insult to injury, our security system picked up one of their guys looking through our stuff in the basement, and when we complained about that, the owner made implicit threats about how we would ruin a relationship in which we may need them to come make repairs to our system in the future if we told anyone about it. As others have mentioned, he also offered us $100 to not post bad reviews. We didn't take the money, but others might, so careful on relying on reviews for this company. Spare yourselves. Go with someone else.

Fantastic job waterproofing our basement! Chris, Brian, and Chris (three different people) went the…read moreextra mile to provide a good design, quality workmanship, and customer satisfaction. Wish I had hired them sooner! Highly recommended!

Service and repair did not meet expectations. Clear expectations were not set and it is u…read morebelievable to me that leaving a finished product (see picture) is acceptable.

Working with NV Waterproofing was a disappointment from start to finish, and I wish I'd trusted my…read moreinstinct multiple times throughout the process when the red flags popped up. The initial sales person was a classic over-seller and promised the world while simultaneously doing a very surface-level review of the situation, ultimately concluding that we were in need of an indoor water mitigation system and sump pump. The sales process was tortured, over-the-top, and ended with the classic "same-day-only discount" proposal (red flag number 1). The scheduling process and lead-up to the project was radio-silent with no preparation on what to do or what to expect from the project manager or the sales person until I reached out proactively. I had to call the morning the project was set to begin to even know if they were coming or not (red flag number 2). The project itself eventually began and within less than an hour it became obvious the source of the leak was in fact a burst pipe and not ground water coming in through the basement. I called the office and put a stop order on the work at which point they immediately became very cagey about what options were available to me and from this point on once again went radio silent (red flag number 3). Upon reaching out to the office multiple times (via both email and phone) to address the issue and seek at least a partial refund of our deposit for the issue, they took 3+ days to even respond, and when they did, claimed that despite obvious pictures pointing to the pipe being the issue, it could have been ground water at the same time and they were unable to provide any refund of any kind (red flag number 4). I get that I signed a contract. I get that they planned and scheduled the work. I also now have learned an expensive lesson about trusting my gut and being more proactive about my concerns. But they're supposed to be the experts! And the fact that they took absolutely no responsibility for having done a poor assessment of the situation up-front and then pretended like they were actually still right about it was disappointing and embarrassing. I can't in good faith recommend working with this company to anyone.

After doing research on a number of companies to rebuild a retaining wall between our two…read moretownhomes, we selected this group because of the great reviews. We were not disappointed. They were exceptionally professional, including cleaning up the worksite each evening and putting things out of the way so we could use our space while they were gone. They even raked the lawn and swept each time they were completed.

Baltazar came and gave me my initial quote and answered any of my questions. When I was scheduled,…read moreI was scheduled out about 3 weeks and within those 3 weeks my basement flooded again. When I called them they moved me up to an emergency appointment to fix my issue. They came on a Sunday when it was raining and dug up and installed water pipes to drain rainwater away from my basement. It was a massive undertaking and I'm glad that I got a quote from Virginia Drainage and Erosion. I would definitely recommend them to at least come and give you a quote. The pricing is reasonable for my project.

It's easy to give a company a good review right after they finish a job. I think you learn a lot…read moremore about a company when you call them 12 years later with a problem. Triad Basement Waterproofing originally did work at our Gaithersburg home about 12 years ago. Recently, we discovered that the drain from that original system had clogged and our sump pump had also stopped working. I reached out to Triad and was honestly impressed with how quickly they responded. Within about 12 hours I had heard back from them, and Justin was at our house the following day. He replaced the bad sump pump and made sure everything was working properly. He then returned on Monday to replace the clogged drain. Justin was fantastic. What really stood out was his attention to detail. He was extremely thorough, took pride in what he was doing, and cleaned everything up so well that the area was spotless when he left. But the biggest reason I'm writing this review is that Triad stood behind basement waterproofing work they had done more than a decade ago. There was no runaround and no trying to avoid responsibility. They simply took care of the problem. After 12 years, that kind of service says a lot about a company. I wouldn't hesitate to recommend Triad to anyone looking for basement waterproofing or sump pump work in the Gaithersburg area.

Triad Basement Waterproofing recently installed a Basement Relief System to address water pressure…read moreand flooding beneath my basement floor and behind walls during heavy rains. Mike DeGirolamo - the owner - during his assessment provided step-by-step explanation of what needed to be done to address this issue. He was very thorough and clear in his explanations. He did not try to 'upsell' or include items that were not necessary. Prior to work starting a timeline was provided. Timeline detailed team arriving over the course of 3 days and what to expect during this time. The Triad team - Michael, Justin and Roberto - arrived as scheduled on their assigned days. Before starting work for that day they again went over every detail of what they would be doing. Master plumber Justin Dorrier was amazing in his handling of the plumbing side of this process. His attention to detail and explanations clearly showed his professionalism and knowledge as a master plumber. I did much research and obtained multiple estimates from about 5-6 different waterproofing companies before selecting Triad. Triad was by far the company I was most impressed with. I highly recoommend Triad Basement and Waterproofing if you have any waterproofing needs. They are all (Mike, Tracey, Michael, Justin and Roberto) true professionals at what they do and were a pleasure to work with --- I wish I could give them 10 stars! Thank-you Triad Team!

They replaced my sump pump battery, updated, cleaned, and flushed my system very quickly and…read moreefficiently. The new battery looks also, and because of the way they explained everything, I have a better understanding of my system and how to maintain it. Raul and Cornelio were wonderful, and very pleasant.

Received 4 quotes they wanted me to do work that was not needed. Huge waste of time and said I had…read morea week to make a decision

Having an old house means dealing with new issues - such as water coming into our crawlspace…read more Brendan, Chad, and the whole team did a great job of laying out what was happening, answering our questions, and ensuring that we were satisfied with the work. If you're like we were - facing unknown water issues/smells coming from your crawlspace, I would highly recommend contacting Value Dry.

https://drive.google.com/file/d/18pPnhHNvgP4zQYoVnJO3QH2wNIMW9iCe/view?usp=drivesdk…read more ONE STAR -- HOMEOWNERS SHOULD BE EXTREMELY CAUTIOUS BEFORE HIRING VALUE DRY Value Dry's response is long on personal attacks and remarkably short on answers to its own written documents. I stand by my review. My experience with Value Dry Waterproofing was deeply disappointing and, in my opinion, professionally and ethically unacceptable. I hired Value Dry for approximately $12,000 of foundation, masonry, sill/bearing, debris-removal, and structural-support work associated with getting my house properly back onto its foundation. I paid approximately $8,000. The agreed work was not completed. The most important facts are not allegations. They come from Value Dry's own written communications. JULY 13, 2026: Value Dry President James Ketterer met with me and prepared a written agreement addressing work that still remained. JULY 14, 2026: Mr. Ketterer put the remaining work in writing, including: * Installation of two Lally columns * Removal of the existing block columns and associated debris * Patching 12 openings with block/cement * Removal of concrete debris He also wrote that Value Dry was "working to bring your project to completion as agreed to in the agreements dated 6/20 and 7/13/2026." Those are Value Dry's words. Mr. Ketterer also acknowledged in writing that Value Dry's employee had not followed the proper change-order procedure. He explained that the unforeseen work and associated costs should have been detailed in writing and presented to me for my signature before proceeding. That admission is important. During the project, demolition and foundation-related work had already occurred when I was subsequently told that another approximately $1,500 would be required to restore openings. I disputed that charge because I had not approved it beforehand and asked Value Dry to explain in writing why that work supposedly fell outside the original agreement. This is exactly why written change orders exist. A homeowner should not be placed in a position where part of the house has already been opened or demolished and only afterward be confronted with an additional charge that was never approved in advance. Value Dry's Vice President of Operations subsequently confirmed that a crew was scheduled to return on July 21 to continue the work. Then something changed. JULY 17, 2026: Before the scheduled return date arrived, Mr. Ketterer canceled Value Dry's return, stated that Value Dry would perform no additional work, and declared that the payments already received represented adequate compensation for "the work completed." Those words matter. He did not say that all agreed work had been completed. In fact, only three days earlier, Value Dry had specifically identified work that still remained and stated that it was working to bring the project to completion. That is the central contradiction Value Dry should explain. Instead, its public response attacks me personally, discusses another contractor, speculates about my motives, and characterizes my communications as "harassment." None of that answers the documents. If Value Dry is going to publicly accuse a customer of threatening its president, then it should state exactly what was allegedly said, when it was allegedly said, who witnessed it, and what contemporaneous documentation supports the accusation. Yes, the July 13 discussion became heated. I have acknowledged that. But what happened afterward is highly significant: Value Dry still memorialized an agreement, identified remaining work in writing, acknowledged a failure in its change-order process, scheduled a crew to return, and continued discussing completion of the project. That documented sequence is difficult to reconcile with the dramatic characterization Value Dry is now presenting publicly. Value Dry also suggests that I demanded work beyond its obligations. Again, its own July 14 written communication says otherwise regarding the columns, openings, demolition, and debris work that Value Dry itself specifically identified as remaining. Value Dry further claims that the amount of money it retained was "fair and reasonable." Then provide the accounting. Show: * The total amount Value Dry retained * The work actually completed * The labor attributable to that completed work * The materials attributable to that completed work * The value assigned to each completed item * The work Value Dry acknowledged remained unfinished * The value assigned to that unfinished work Calling an amount "fair and reasonable" is not the same thing as demonstrating that it was fair and reasonable. Maryland Judiciary Case Search also publicly displays numerous court case entries involving VALUE DRY LLC / Value Dry Waterproofing over a period of years. To be clear, the existence of a court case does not itself establish wrongdoing, and I am not claiming that every case was decided against Value Dry. Anyone inte

Abdulla was excellent in explaining the problems in my home and the needed repair. He was very…read moreprofessional and thorough in his inspection and explained into great detail of suggestions and recommendations to resolve the problem. He is second to none and a complete professional! Michael Woodbridge VA

My experience with JES Repair was frustrating and ultimately disappointing…read more The project itself was completed on schedule, but the quality and planning of the work left a lot to be desired. The beam repairs appear to have been completed in the easiest way possible, with little consideration for the work that would need to happen afterward. The crew cut the subfloor approximately three inches away from the walls and left it unsupported. As a result, my flooring contractor had to tear out two sections of flooring and replace the entire subfloor in those areas because the necessary repairs were never addressed during the original project. Even more frustrating, JES only opened a limited section of the floor instead of exposing the entire affected area. Once the flooring contractor had everything opened up, additional damaged wood was discovered that now requires even more repairs. Since JES was already working in that area, it is difficult to understand how these issues weren't identified or why the floor wasn't opened far enough to properly inspect the entire section. Addressing everything while the area was already exposed would have saved significant time, cost, and disruption. The inspection process was another major disappointment. The county inspection failed and was rescheduled without anyone from JES informing me ahead of time. I was then told that no one from JES would attend the reinspection and that it was between me and the county. As a homeowner, I'm not a contractor and shouldn't be expected to answer technical questions or represent the company's work to the building inspector. I hired JES expecting professional workmanship, thorough planning, and support through the entire process. Instead, I've been left coordinating additional repairs, paying for work that could have been avoided, and handling inspection issues that should have been managed by the contractor. Based on my experience, I cannot recommend JES Repair. UPDATE (07/08/2026): I connected with the resolution team and are working through the issues in a positive and constructive manner.

Juan, shows great respect to one's home prior to getting started. Had a sump pump installation,…read moredrainage system installed. His crew showed and took care of business. Juans crew had great craftsmanship in their scope of work, very professional, finishing on time as estimated. Highly recommended all in one contractors if you value good quality work.

Juan and his Crew are simply Outstanding we Contracted them to remodel our Basement after a…read moreWaterproofing repair....The result is Beautiful!