Terrible customer service, Erica was so rude I asked to speak to the manager she never came & when she finally did she acted like she didn't care about the situation. They have a $25 "family" deal pizza 4 drinks & one game card for a whole family & they said they couldnt split the points on different cards, wat sense does that make. When Tim brought the pizza he jus slid the pizza on the table & walked away so rude. Makes the place jus look so bad they hire jus anybody read more

I was pleasantly surprised to see that the boardwalk has cleaned up its act. It's fantastic for toddlers (2-5) the great prices for games is so good. I take my kids here and they absolutely wear themselves out on the jungle gym when they need to expel some energy before bed. Try it out and you won't regret it read more

Okay, so i did not know this place excited until my sister took me here for my nephew's promotion. It was the most fun place around for miles! I strongly recommend this place, 10000 times better than chuck e cheese! Way bigger too, take advantage of their Monday & Tuesday specials. I will go back for years to come :) read more

Fix your machines and stop ripping off kids. 4 tokens to spin a wheel that is crazy. Lower your prices and give kids a better chance to win. Placing a Crane game in every comer where your chances of winning is zero is not cool. The bowling alley I respect but The Boardwalk needs to change things up. read more

Doesn't deserve a single star. Avoid at all costs! Employees are rude, games are expensive, food is horrible.

This place has gone way downhill. Half the games are out of order. One of the rooms is almost completely empty, they removed all the games. You have to go find an operator just to ride any of the rides. Used to be a fun place to come and take my kids... Now it's not even worth it. The kids just ended up playing in the jungle gym. I would have gotten more for my money if I had gone to Chuck E Cheese. We came today for my sons birthday, super disappointed read more

Haven't been to this place in over a year, they did some remodeling I guess, more like moved some things around... A lot of the games had out of order signs posted on them and the lazer tag equipment is very faulty... My recommendation is to keep driving by and go to boomers... read more

This is a place I'd come back to. They are so friendly and make you feel like home. The people that work there are so courteous and if you don't like something they will fix it for you. The managers are very chill people they know how to run the place. Their is two workers that are amazing Raul and Apollos know how to bond with the customers. Apollos can light up a room. He can be such a sweetheart and a totally goofy guy !! read more

The poolhall should be called Moes on the weekend because of Moes GREAT Customer Service. She is the ONLY reason why my boyfriend and I go there EVERY Friday night at 9:30pm -2:00am. We absolutely LOVE her. Moe, we will see you on Friday. read more

I love coming here, i always have way more fun then Dave and busters or boomers and I feel like my money goes further too. my only complaint is they don't have any pinball machines, though they have a great spread of everything else as well as laser tag and two mini rides. read more

It's a pretty good deal for the money. An $8.75 wristband gets you a bouncy house, a coaster ride, a maze thing, and a carousel. Games generally take more than one token, but you get pretty decent return compared to Chuck E Cheese. But what good is that when half the games are out of order and half of the other half steal your money. And the rides are not automatically staffed, sometimes you have to go get someone at the crowded cashier's desk to come start the ride. While I had a problem with this, my four year old did not. She had a good time and I guess that's what counts. Couple of changes and this could be a fantastic little place. read more

We came to visit on Sunday and it was alright. The staff was friendly and helpful. However, tons of games were broken. They were not shut down with signs saying "out of order". Majority of them looked like they were running. The ball machines are missing balls. Coins get stuck in the machine. We do not plan on visiting again. There is a short cut to the bowling alley and that is where we spent the rest of the day. read more

Had a birthday party for my son, the room was all to our selfs. Party rooms ave very specious, especially if you have a big party. We had 1hr 1/2 to eat, have cake, and open presents. As long as my baby had a great time and everyone was happy I'm good. read more

I'm telling you this place lit as a fack I'm talking booze, food, and fine ole B....Beautiful lady's because you know damn well to treat them with R-E-S-P-E-C-T that's what these lads mean to me but forreals though this place got you movin like Michael Jackson in smooth criminal with their clean and smooth lanes makes me want to moon walk to high heavens. They have a refreshment area for you "so you know my mama said quality H2O is good for you, it helps with your medulla oblongata" but all jokes aside they are very amazing with their service and the bowling balls have all kinds of variety to choose from so don't be afraid to stick some fingers in the holes to test out the water. I usually go midnight bowling super lit I'm talking about shovin some D batteries up my A-Hole and getting energized like that bunny with the drums shoes are 4 dollars and each game is 1.99 cheap as hell for a fun night overall experience 10/10 will always come again and so should all of you guys reading this yelp review. If you don't like this yelp review and share you know damn well you going to hell - Facebook read more

Our family of four were bowling last night when my five year old saw a game that lights up so we went to investigate. So we headed over Ever hear of the saying you get what you pay for. It's way cheaper then chuckie cheese or boomers. The establishment was a little run down for my standards. But my daughter had a great time I'm pretty sure instead of bowling she will just want to come here .I always give places like this three stars so two stars seams fair. read more

I really enjoyed myself!! I took my son for a bday party! It was our first time! I could tell by the way the pizza smelled it was good!! And when I took a bite OMG Love It! I ate supreme! And the wings so good!! Wrist bands so cheap! Food good price! I will be back! It's fun enough for the whole fam! I even ordered pizza and wings to go! Only bad thing was most of the games were OUT OF ORDER!!!! Not cool hope they fix it soon! read more

The place simply needs to have upgraded as items been the same for years. The buffet was alright price and eh quality. Don't know if I would recommend this for a party but it's something to do every once in a blue moon read more

I took my kids there on Saturday night. It was OK. the problem was that a lot of the machine were not working. Eating tokens and not playing. We spent most of the night waiting for someone to help us, or give us our tokens back. It was run down and there were kids jumping on the machines and no one really stopping them. I probably won't take my kids here again. read more

Sooooooooooo filthy. From the junkies shooting up out in the back to the grease on games, to the spilled whatever the eff that was on the seat that meant we had to leave after one game of lazer tag because I was totally soaked - it was just awful. I'll send my hubby and son back (with an industrial strength hand sanitizer,) to use up our points card and then we will never, ever come back. Which sucks because it has so much potential. read more

Some of the games and rides were fun most out of order.. The pizza was gross but the customer service was horrible... The manager berated an employee like literally screaming at this poor teenage girl in front of our party it was unbelievable . The ride operator was a robot .. read more

The kids had fun but the rides are kinda worn down, good games, my beef is with the laser tag. There was only 7 vests working and of those 7 the buckles were broken, triggers were sticky, and the help seemed lack luster, it would be nice if the ownership would put some money into the laser tag stuff. I would be willing to pay as much as $7 or $8 per person if the equipment and arena were a little nicer or well kept. read more

Rip off! 10 game credits per dollar, and each game is between 10-25 credits or $1-$2.50 per game!! The games are programmed to say 25 cents each, but their system asks for 25 credits which is $2.50 of a 25 cent game! Who gets away with charging $2.50 for a standard arcade game?! read more

Pretty awesome place! Went there for a birthday party and the kids had a blast. The entrance doesn't have anyone watching it like chuck e cheese so I watch my kids like a hawk when they are playing because of all the twists and turns (makes it easy to loose a child). It gets crowded on weekends but the rides are awesome and the service was excellent! I would go here again. read more

I brought my grandson here and he had a lot of fun. One of the people attending the rides, Rebekah was really helpful. She was especially nice and knowledgeable. Treated all the children with care. read more

Came here durring the day and bought 2 wrist bands for my kids. Since my daughter is 2 the lady at the desk told me I would have to go on the rides with her. The ride attendents wouldn't let me and they also said my daughter was to small to go on any of the rides. They were rude about it said said I was given the wrong information (then why would they even sell me one) The staff is a bunch of lazy teenagers that look bored. I kept catching one hide behind the bouncy house to text instead of watching the kids. They wouldn't even play the merry go round music when my son went on it. All the little kid rides were out of order. Machines ate tokens. Other then that the pizza is good that's about it. read more

Really cool place similar to Chuck E. Cheese . I got my son a wristband which was around 10$ . He gets to get on a few of the rides , jumper, play structures and carousel. He had lots of fun plus they get to run around lol. On the other side they also have a bowling alley and pool tables which is pretty cool because both parents and kids can have fun. The pizza was actually good this time. It's a bit far from where I live, if they had one in a diff area would be great . read more

the heavier lady with the short haircut is very very rude. she told us to wait our turn if we asked if it was our food. if i could give it no stars i would read more

They just switched to electronic ticketing system that doesn't always give you credit for winning! They told me to wait since it may take time to credit! LIES! read more

BEWARE!!! This establishment has RATS!!! I took my 5 year old son to have a fun evening. We ate pizza and had drinks. While my son was playing in the play structure I notice a RAT run on top of the play structure where he was playing. I freaked out, grabbed my son, and was out of there. I contacted the health department and was told that they had to shut them down 3/22 for RAT droppings in the kitchen. Please beware when or if you take your children. read more

Loved it there. It's great for younger kids. I got invited to a birthday party and the staff members there are excellent. After we finished eating, all the kids were given wrist bands and some tokens. With the wrist bands, they were able to sit on the rides to their hearts content. My kids had so much fun. They literally spent over an hour in the jungle gym thingy climbing up and down and all around. During that time, it was good to be able to sit at the tables next to it and chat with other parents. read more

12-14-19 7:30pm The service and attitude that I experienced here, not only as a paying customer, but one who comes back every so often, was appalling. Not only were we insulted, which was not warranted at all. For me and my party, acted as cordially as possible, even when we were disregarded and disrespected. Me and my party of four, were bowling in lane 34, and the bar tenders from the bar lounge, came along and rudely took our 1st pitcher of beer which was empty, and a cup half full, while me and my girlfriend where at the food bar. We went to order, another pitcher and were first in line, and "Jeri" the older lady who was bartending was outright skipping us, serving other customers out of line. When I ask her what was going on, she responded hostile and rude. Even turning to her coworkers and calling us alcoholics. Even then, over charging us for a refill (full price). Still, I spoke to her civily, and still I received bad service. After telling her to have a good night, I sought out management. I spoke to drew which claimed to be the person in charge. He heard me out, and seemed as if he would handle the situation accordingly. However, he did nothing, as we were in lane 34 right by the bar and could see. I later pulled him aside and asked him if he did anything about it. He said, he did. I had already started looking online about the management and knew who to ask for. Bottom line, not only did "Jeri" disrespect us, we also found out that we were not the only ones that night, to be treated like that. Also, when we tried to approach the situation accordingly, we were lied to and lead astray. I hope that this email is taken seriously. If it was me by myself, I would have just let it be, for the prejudices of people are nothing new to me, but for the family I was with, it was unacceptable! read more

I remember this place being really awesome a few years ago but it has since rundown, tons of outdated broken games, just walking in and seeing the awful layout is not a good sign. Games have gone from taking 1 or 2 tokens to taking 3 and 4. Staff was awful. They didn't provide any assistance when I told them machines had eaten tokens and wouldn't return them or a game didn't dispense tickets (almost every other game we played had an issue). It wouldn't have been so bad if it was a game for a token but when a four token game doesn't respond you might as well flush a dollar down the toilet. Then the 3 yr old I took wanted a prize that was clearly marked as being a certain number of tickets and the woman said the sign was wrong and it was 100 tickets more. She would not honor the sign that was on it but also didn't change the sign after acknowledging there was an issue. If you have younger kids chuck e cheese is a way better alternative. The one in la Mesa has wonderful customer service, if a game takes a token it is not uncommon for them to give you a few to compensate and I have had the lovely manager(I assume he is) walk up and put tokens in the machines for the kids saying the game was on him or let the kids get a prize when they were just 5-10 tickets short. That's how you treat customers. read more

I have tried multiple times with this place. They really really need to spend some money and upgrade some stuff. Most of the machines don't even work and the ones that do cost at least 4 tokens! Go next door and bowl instead! read more

The kids loved it (of course) - the jungle gym was the highlight and bowling was great (1 star for each of those). BUT the place itself was terrible. It's old and dirty, with a funky old smell to it. The bathrooms were terrible!!! and never once tended to, the 5 hours we were there. Half of the games are broken (which they should tell you, before you cash in for a bunch of tokens). The staff was cool (except the female bartenders attitude because we ordered pitchers of soda I guess). Bowling was pricey (but we went on a Sunday) & the food was OK. Def not on my to do list to go back unless they finally remodel the place. read more

First time I take my kids here. The employees are rude the food is nasty, we waited 10 minutes for someone to come operate the bumper cars. If I ever come back would be for laser tag the kids loved it read more

I went for a lock in and on the website it said that you should get there by 10:00pm. So I did and everyone else was there, many people got there early and still didn't get in. The workers were very rude and they called the cops beacause kids parents were getting mad. They were getting mad because they wouldn't let the kids go in after the manager told them to go back to their car and he would bring them the slip and wristband. He navel came back so parents got furious and stared to yell. Many people left but there was a handful of kids still left and the lady working called the cops and they came and did not do anything. They knew that it so very wacked. I WILL NEVER COME BACK!! read more

For 7.75 a wrist band my kids have a blast if it was more I problem wouldn't buy them.but worth it.

I went to the arcade with my nephew while my brother and his wife were out of town. I was blown away by how clean the arcade was. We spent a few hours in there and played games together. The coin got stuck in Basket Fortune, but one of the employees helped get it worked out. Overall: the staff was friendly and helpful, the games were fun, and the place was clean. I would recommend the arcade to anyone who is looking to have fun. read more

This is to address the incredibly rude manager Gina employed at this establishment. I am not sure how you are able to maintain a job with your attitude and lack of customer service skills. The service here is unbelievable. Considering this is a children's place, I am unclear as to why on earth you would have applied to such a business if you execute no regard for the customers that keep you employed. There is a new game at the establishment called the black hole. My nephew was playing this new game, which costs 2 tokens per game to play, coincidentally in front of Ms. Gina as she was strolling by. Upon depositing the 2 tokens, the game ate the second token. My nephew then presumed to ask Ms. Gina for assistance since this is what she is getting paid for, to which Ms. Gina aggressively replied "that is a new game, that cannot happen, it is a new game". Please note, she stated this prior to physically opening the token door, thus implying that he, a paying customer was lying. Following the incident, my nephew came back, almost in tears that this woman had blatantly accused him of lying, when all he wanted was to play the game. Upon further personal investigation, we requested to speak with the manager. When she arrived, she also brought along her staff of minions as an intimidation tactic.... Did she need backup? Why were half of the employees in the establishment accompanying Ms. Gina in her debut? I was confused. We asked her what happened. Her response was defensive, she stated as part of her job, she makes decisions at her discretion and has no obligation whatsoever to refund lost tokens. My next question was " Why? When you saw what happened? Why wouldn't you refund his token that was eaten? Why don't you watch the surveillance, (which we assumed were on the premises)". Ms. Gina responded "We do not have cameras in every location of the building, and I do not have to refund you any token because I do not need to. It is my choice. I am the manager. I make the decision." I was floored to have been treated in such a manner. I felt totally discriminated against for no reason other than this establishment is filled with people who clearly despise their jobs. The best advice I can offer the employees is do what you love, and love what you do. And to Ms. Gina, instead of passive-aggressively accusing children of lying, maybe you should take a step down from your power trip, and realize you are talking to children, not someone of your own age and should learn to exercise a bit of censorship and and self control when dealing with kids. And on a positive note Olivia was a sweetheart and delivered excellent customer service :) read more

excellent place for small kids, food, draft, rides, clean, friendly service, I love this place, almost afraid to post this so it doesn't overcrowd but the business deserves it! read more