I bought my last three cars from a different dealership, twice from a friend who works there, but…read morethis was by far the best transaction and experience I've ever had buying a vehicle! Brittain Gill is the nicest, most positive, helpful, and thoughtful salesperson you could hope to work with. He kept in constant contact with me during my search, even though we didn't meet in person until the day I finally went to test drive. I've never known a salesperson to thoroughly walk around a vehicle and explain its capabilities so thoroughly. He even gave my fiancé a brand new Universal Socket, just because he's a tool guy and thought it was awesome. The manager, Brian, worked hard to find me the best interest rate and payment for my level of comfort. He also gave us hats and offered to meet me in Lexington (where he lives also) on his day off to collect the title from me. Last but not least, the finance guy - David - wrapped up the entire process seamlessly and with a ton of personality, even though we were there almost an hour past closing. I would strongly recommend this entire team to anyone in the market for a new or used car!

I purchased a new 2020 Ram 2500 4x4 pick-up from them. They actually had the best price in the…read moreUnited States. Believe it or not, I flew from California to buy the truck. The entire staff was outstanding. My salesman was Richard Hays, a real straight up guy. I made the deal over the phone prior to my trip, and he stuck by the deal. When I arrived the truck was ready and all the paperwork was prepared. I was out of there in a little over an hour. I am 63 years old and have purchased numerous vehicle in my life time. It does not get any better than this.

BUYER BEWARE if you're coming from out of state…read more I was working a deal on a truck, had a deal sheet prepared for me, and got far enough into the process that i started to apply for financing. Took the credit hit and I started shopping for flights to Kentucky. Then the a relayed message from the "manager" came up telling me they wouldn't sell the truck to an out-of-state buyer. Wouldn't even speak to me on it. Disappointing to take the credit hit but good thing I didn't book the $400+ plane ticket first. Here's what doesn't make sense: if you have a policy against selling to out-of-state buyers, why advertise your inventory nationwide? Why spend time working a deal and preparing paperwork only to pull the plug because of where the buyer lives? It feels like either the dealership doesn't know its own policies or they don't value customers' time. Either way, it was a frustrating and disappointing experience. A simple "we only sell to Kentucky residents" at the beginning would have saved everyone the wasted time.

I would not go back there. We bought a brand new Rav4 and have come to regret it. No one explained…read morethe car to us and six month later we still don't know its functions. It is low key alright. This is the worst sales and car experience I ever had. Went to look at another car elsewhere and this salesman really really tried. I wanted to give Frankfort Toyoto another chance to put us is in another car but they weren't interested at all. So I guess good bye. Be careful on this one

Thank you Mark! I appreciate you & team squeezing me for my first oil change on my new car,…read more answering questions and taking great care of my vehicle. This is the first time that I have went to a different ford dealership for service and did not have to wait 1-2wks. Please keep up the Awesome customer service. 10/10 recommend.

By buying experience was exceptional. My sales person Devon was on the spot with everything that…read moreneeded to be done. She deserves credit for making this a seamless process.

Dont know how these ppl get high reviews. Had an appt for oil change so we dropped it off and was…read moreexpected to pick up before closing. They didnt call to tell us they didnt get it done. We called and they said they were behind so our car stayed overnight for an oil change. We have a brand new 2026 civic sport. We had to go out of town so we had our daughter pick up. We werent mad, we know things happen. Then, came home and seen missing 2 tire pressure plugs. Okay no biggie, paid 8 bucks for their laziness. Then, 2 weeks later, kept hearing a weird sound when driving on Leestown going under the bridge. Road had some "small bumps" but nothing out of the typical terrain. Got home, jacked up one side to see the skid plate missing not 1 but 2 middle screws. The edge screws were there but not the 2 middle ones. This was sagging and hitting just the tiniest bumps in the road. Pure laziness and LACK OF QUALITY of work. I can consider this 3 strikes for one event. So here we are doing repair to our 2026 new car. Good luck if you use them for service.

We bought a used 2018 CRV on June 7, 2025. The sales experience was excellent. I'm disabled and…read moreunable to check under the hood. I was assured that it had been serviced for repurchase and they provided a CarFax report showing change of oil and filter, tire rotation, rear brakes replaced, and rotors resurfaced. Imagine our surprise today, less than three months after purchase and fewer than 2000 miles driven to discover the battery was dead as a door nail. It was completely corroded and needed replacement, If a dealer is going to tout a vehicle as ready for repurchase you would think that while changing the oil a technician might mention the battery needed to be checked. I'm very disappointed. Even if they had told me at time of purchase I might need a new battery I could have got one right then. Instead my wife was stuck in a grocery parking lot with a car full of groceries before someone got her started, told her about the battery and she went to Walmart for a replacement, Get it together people!!!

Although there was a minor mixup at first, my first visit to Neil Huffman's could not have ended…read moreany better. Instead of the used vehicle I thought I was going to look at, I ended up in a brand new one for very, very little more money! Toma was on top of her game and she hooked me up with sales specialist, Conner Smith, who was an absolute delight to work with. I will definitely be a repeat customer at this dealership. Friendly, clean, efficient, and hard-working. And I got that new car smell now! Couldn't be happier!!!

Will not honor their bumper to bumper warranty! Twice! Auto running board stopped working. At first…read morethey said it was bent then said the motor had gone out but still wanted to charge me!

Bought a nissan rogue, it had an accident and was NOT disclosed to us the airbag had deployed, when…read morewe went to trade in on a new rogue, they screwed us by saying the airbag made been deployed, and screwed us on the money for the trade in saying it was in an accident. Thanks for screwing us by not telling us the car was in an accident, will never deal with this dealer again, and will spread the word about your way of doing business

Excellent people that work here!! My husband and I have been looking for cars for sometime now;…read morebecause his car was down in the dumps and we needed to replace his vehicle. We filled out an online request form and someone contacted my husband. He made an appointment to see someone today at 9am. We got there and we were welcomed. Everyone was really kind and had such an upbeat and cheerful attitude. A really nice guy named Billy O'Banion helped us out. We took the car out to see how it drove. I was able to sit up front with my husband and we jokingly said that he gets the backseat drivers license. They were very kind and were able to work with us in getting a good deal for the car that we got. In addition, we were able to get 2 year/24 month complimentary service that will cover our car with synthetic oil, tire rotation, filling of fluids and more!! It took us about 3 hours and 50 minutes to go through the entire process; but it was worth it!! We will not hesitate to do business with them again! So thankful for their willingness to help us.

I've been a valued client for roughly 3 years. I have…read morealways enjoyed and appreciated the service I received on my vehicle. Under the supervision of Wendell brown the previous service manager. Wendell had been under the employment of "BobAllen" for almost 15 years. He is known by many. He would work day in and day out to ensure I would get my vehicle back on the road at my convenience. It's sad to see in this day in age that companies continue to treat employees the way that they do. I will no longer be using this dealership for any of my service needs. - Maryann j.

From the owner: Redmond Agee Automotive brings you Redmond CDJR Fiat Frankfort. We specialize in Volume car dealing…read moreand sell units all over the United States. We offer most car service and have a shuttle to you to and from within 15 miles of our service center. From oil changes to engine repair we offer a great deal of car services and if we can't do it we know who can. State and federal employees, veterans, teachers and law enforcement ask about a discount, we appreciate you and want to say thanks.