1) So called to order a cheese pepperoni the other day from this location, this place used to have a large cheese pepperoni for $19 - girl who answered the phone stated they no longer offer that deal. GONE!! Figures. 2). Another time called to order a large cheese pizza.... A CHEESE PIZZA FOLKS..... girl who answered phone informed me that a large CHEESE pizza with blue cheese & mozzarella.......ALL CHEESE---NOTHING ELSE!!!!-----NO TOPPINGS......was almost $30 BUCKS after tax!!!!!!!!! WHAT???!!!!!!????!!!!!!!! Are these people running these pizzeria restaurants nuts??!!! It's a gosh darn CHEESE PIZZA people!!!!!!! Yeah- Hell No!! Told them to cancel that order. I'll head to Wegmans and get a loaded frozen pizza... my oven works great in my kitchen! I can honestly say over the last year or so the quality at this pizzeria location has been declining anyway. Every time we had ordered a pizza of any kind from here....it came super skimpy. Very little cheese.... So much so there was a little bit of cheese in the middle of the pie and the outer 4 inches on a large pie were nothing but dough & sauce! Guess I should have figured the above mentioned shortcomings were headed towards the consumers! That's "shrinkflation" in action folks! SUGGESTION: Drive to check out MACY'S PLACE PIZZERIA!!!!! Selection of pizzas at Macy's Place is out of this world! They might be a few bucks more than this Bob & John's location on Hertel....however, the ingredients are OVERFLOWING off the pizzas at Macy's Place Pizzeria. Well worth the extra gas, time, and the trip! You'll find us and our money at MACY'S PLACE!!! Bob & John's Hertel (meh)- This longtime customer of Bob & John's is hittin' the road. Won't be back! Still in shock....~$30 for a large cheese pizza!!!!!! Loco!!!! Seriously???? read more

We ordered the whole pizza sub, to share. It was very tasty, with a good number of pepperoni slices inside. What I thought of too late, was to ask for the chili pepper shaker as I usually use some pepper flakes on a slice of pizza. 1/2 of the sub was quite enough for a filling dinner. read more

Bob & John's La Hacienda - 1/2 of the pizza sub - Pizza Near Me - Buffalo, New York

The sub of the week was a pizza sub. That sounded intriguing and we decided to share one. It's definitely big enough to share. It had a good amount of pepperonis and melted cheese. read more

Bob & John's La Hacienda - Pizza Near Me - Buffalo, New York

For ladies night, the three of us decided on Bob and John's (Robert and Jonathan's for the sophisticated crowd) and they never disappoint. I ubered as parking can be difficult depending on the time of day. We were pleasantly surprised with the extensive renovations since we've last visited. There's now a beer and wine bar, patio space and it looks spiffy! Because it was beautiful outside, we sat in the patio area. Our server was so nice and knowledgeable about the menu and was excited to serve us. I decided to try something different and got the Sampler Platter that included chicken tenders, steak fries, mozzarella sticks and pizza logs. For my appetizer I had a slice of pizza with cup and char pepperoni. The sampler was quite tasty but there is a noticeable difference between pizza from an entire pie vs a slice of that makes since. Overall, this was a great experience and we'll definitely be back. Some key takeaways...$5.00 all you can eat spaghetti on Mondays and $30(?) for a large pizza and 20 wings on Thursdays-dine in only I think. read more

Bob & John's La Hacienda - Sampler - Pizza Near Me - Buffalo, New York

Another takeout from Bob and John's. This time we ordered an assorted sub and an order of garlic Parmesan wings. Sub was loaded with meat and the wings were done perfectly. Parking is terrible. read more

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They still don't train the staff that answer the phone. Most of the time I get these incompetent people that don't listen and they need to have the order repeated over and over again. So other than that, the food is fantastic and delivery is good. read more

Stromboli seems to be their shining star, so that's what I got and it did not disappoint! This should be ordered as quickly as possible because it takes some time to bake. It comes with 4 choices of add-ins. Mine was delicious and had surrounding tables ask me what I got. read more

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Heard about this place on line as a "must try" their Buffalo pizza - Buffalo City, not animals. This website stated that they offer an amazing in Buffalo Starého Pizza, which is thin crust yet almost deep dish, like Chicago. I was super excited to try it. Stoped at the counter to order a pizza to go and the gentleman I was talking to never heard about a Buffalo pizza. He turned to an older gentleman behind him to ask and he just said "no". Another team member was walking into the kitchen so the kid asked him and I was happy he at least took the time to try to understand what I was taking about. So if you're coming here for Buffalo pizza - it's not a real thing. LOL Ended up buying only 1 slice of cheese. I gotta tell ya... there's something about the sauce- it's really delicious. If I were staying I the area, I would love to come back and try a custom pizza rather than just a slice of cheese, but even the plain cheese was really good! read more

Bob & John's La Hacienda - Made it here. Heard I gotta get a slice so that's why we came - Pizza Near Me - Buffalo, New York

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Everything we've had has been amazing from here. We love the garlic breadstick pizza. Their wings are always super crispy, and recently we tried their raspberry cheesecake pizza logs and they were incredible. read more

Bob & John's La Hacienda - Raspberry cheesecake pizza log - Pizza Near Me - Buffalo, New York

I called to ask about why what I ordered today wasn't followed according to the receipt on the front of the bag. For who ever they transferred me to if they were a "manager". we're really in-polite, aggressive and it really surprised me in the fact that they kept saying I was argumentative? I am a customer my order was wrong, degrading me by saying it was only not wrapped correct or it was a few slices of cheese (even though I payed extra) or some extra onions and pickles missing or it was four hours ago ?? Mind you it wasn't . My order was for 430 we are eating after work roughly 650 pm and I called , it was an uncooked cheese sub. By insulting my intelligence if what the sub would have looked like all those hours later..... just pleasssse?! It was an unreal experience, when ordering out is expensive period these days . Also when I explained how things were before the remodel no problems ever really, "well we don't do it that way anymore"! was my response . A credit wasn't what I was looking for it was acknowledgment of what hard working folks spend Thier money on and to choose to order local with 4 dollar delivery as a flat fee no matter if you only live blocks away ... We could choose some where else on DoorDash for example. But we don't and the facts are my order, it wasn't correct period , the call shouldn't have been any argument at all. Sad folks are so aggravated with Their jobs they cannot look at it from a customer's point of view . I am a longtime customer thats reconsidered her family's options. read more

Great pizza,however, the employees on the phone are not very pleasant. I have been a customer for at least 40 years. I order the same thing until this last order. They said they couldn't hear me so I called back. Very impatient. No matter how many customers you talk to that may be nasty don't judge me. I hesitate to get another pizza. I always give a great tip to the driver. Especially in the winter. read more

I just went back here last week as I was again in town. It has been remodeled since the last time I was here and it's VERY nice. We actually went two nights in a row as others came into town the day after we went and they wanted their Thursday night pizza and wing special. We sat outside on the patio as it was a lovely evening. We had a great waiter both nights - as in the same guy. He did a fantastic job and I told him so. I would probably go to this place at least once a week if I still lived in Buffalo. read more

I've been a customer for over 30yrs. I have always loved their subs! However, since the re-model, I rarely Get a sub made the way I asked for it. I've always asked for the sub to be baked but am not getting it that way! I did get one a couple of weeks ago that was baked and it came wrapped in foil like in the past. Unfortunately, again tonight I went to pick one up and it was not baked! I asked politely if they could bake it, but the gentleman working said he saw the sub in the oven. His attitude wasn't very nice! I think after 30 plus years as a customer, I'll have to find a new place! So very disappointed! read more

Went for the pizza lunch buffet which is $9.99 and includes a salad bar with all the fixings. It was alright. Not sure of its the same pies you get for regular orders, but they had pepperoni, veggie, and I think a supreme pizza, along with cheesy bread when I went. Didn't ask if you could request any particular topping on the buffet if thats possible. The hours are from 11am-2pm for buffet. read more

Bob & John's La Hacienda - Pizza Near Me - Buffalo, New York

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Despite being a New Yorker, I have to say my favorite pizza of all is in Buffalo and Bob & John's is the best! Their chicken wings are also 10/10- perfect amount of meat and sauce, delicious sauce, perfectly crispy. Fast, friendly service and clean restaurant. read more

Have been a loyal customer for over 20 years, since the remodel everything about the food is terrible!!! Dough is like cardboard, pizza sauce has changed and lacks taste. You would be better off buying a Domino's pizza. The wings are uncooked lacked sauce and taste. This was our last try and they failed miserably and I've heard from many in the neighborhood the same. read more

Went yesterday for wing night. Asked our server prior to ordering if the cajun style wings were saucy or a dry rub. Was told it was a dry rub, so I ordered some to try. Also ordered the wings extra crispy as I like them cooked thoroughly. Out comes the food about 45 minutes later and the cajun wings clearly have a sauce slathered all over them, which is the complete opposite of a dry rub. I expressed my dismay to our server who then stated that this was indeed a dry rub, despite being covered in sauce, and that I was the one who was mistaken. After some discussion, she agreed to remove the unwanted saucy wings from our bill and offered to remake them. I declined as we did not have another 45 minutes to wait for more food. It should be noted that the other half of my wings were barely cooked; a far cry from being extra crispy like I had ordered. I have eaten here before and it was decent. This experience was so far away from our last visit that it was almost comical. Well, it might have been funny if I didn't leave still hungry. I would not recommend this place for wings at this time. read more

Arrived on time. Roast beef and au jus excellent, antipasto delicious, Mac and cheese best I ever ate, however; chicken parm was dry, mashed potatoes extremely salty and could not eat. Overall our order was a success! We would definitely would order again. read more

Can't complain about this hertel staple! It's my go to pizza place on the block. Their lunch buffet offers a great variety of soup, salad, and pizzas for a reasonable price and with all the Huts no longer offering such a thing, I'm overjoyed B&Js does! Much like their sister restaurant the Wellington Pub, their portions are good size for the price. My assorted sub yesterday was stacked with thickly slices meats, no skimping on salami or capicola like many places who fill space with ham. A healthy dose of condiments. read more

Bob & John's La Hacienda - Assorted Sub - Pizza Near Me - Buffalo, New York

When we moved to N Buffalo 38 years ago, we tried all of the pizza joints along Hertel Ave. At the time, Bob & John's didn't make our short list and we went elsewhere. Recently some friends suggested we try B& J's again, so we ordered a large cheese pepperoni pie and some wings (extra crispy, half medium / half hot. The good: The food was ready when I arrived for pickup. On the other hand: The pizza sauce was bland, the crust underdone and tasteless, the cheese was not in abundance and it tasted blah. The wings were definitely NOT extra crispy. The "hot" wings would be called Mild in any bar in WNY and my Irish grandmother would have had no trouble eating them. My wife who's not a spice fan asked for Medium wings. She swears there was no sauce on them at all. Even the blue cheese tasted strange, like was blended with mayo or something. BTW, we did check the receipt and the person who took the order over the phone got it correct. Needless to say, we'll not go back as there are plenty of great pizza and wing places in North Buffalo. read more

Nice place with friendly staff. Got a chicken finger pizza to go. Was ready as promised and made correctly. Definitely tasty! I would order from here again. read more

Our family ordered our Easter dinner for a party of 20 with Bob and John's. Food was delivered precisely on time, Saturday at 7 pm the night before our event. All we had to do was heat and serve it the next day. Roast beef and au jus was not only delicious but the beef practically melted in your mouth. Rolls were super fresh, buttery and very tasty. Antipasto was loaded with pepperoni, salami, cheese, olives, etc. were all served on a fresh crispy bed of lettuce. The Mac and cheese, I must say, was surprisingly THEE best I ever had ... ever in my whole life. The chicken parm was gone before I even had a chance to try it. Although, everyone raved about it. Over all the food looked like a picture and tasted just as good as it looked. I was surprised at the quality and large portion sizes that we were given. B and J.....you aced it all the way! read more

What a great experience. We went there for a get together with my family. Total of 20 of us. They set up the middle of the restaurant to accommodate us. Our waitress Kelly did a excellent job taking orders and making sure everyone got their orders right Shout out to Justin who was the guy that made everything happen Food was great orders came out fast great place for a party read more

Our family of 6 visited last Saturday evening, May 10, around 6:30 pm. There was only 3-4 other tables occupied. The waitress came to our table quickly and took our orders. We ordered Pizza,a sub. chicken fingers, & I ordered spaghetti. The waitress bagan to bring the items as they were made so I waited patiently. Everyone ate still no Spaghetti ! I asked her a few times "where was my order" & she said in a few minutes. Finally, everyone was ready to go so I told to to keep it & we were leaving. She even asked if I wanted it to go & after waiting 45 minutes, I told her "no". No one else came to us to explain why this happened or apologize for missed order. We paid the bill minus the spaghetti order but was wrong that no supervisor came to apologize for this problem & explain why it occurred. We will not be returning there again for fear of this unexplained happening again. read more

It pains me to write this because this has been my favorite pizza place in Buffalo since I was a kid but it's gone downhill. The pizza we ordered tonight was soggy-crusted and the broccoli topping was grey, mushy and tasted funny. The Chef Salad was a travesty, with old, brown lettuce. What happened to fresh ingredients, Bob & John's? read more

Bob & John's La Hacienda - Sad salad - Pizza Near Me - Buffalo, New York

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Got a chicken finger salad this time and while it was loaded with lettuce, they skimmed out on the fingers. I had to cut it into smaller pieces and added some shredded cheese as they forgot. Decent salad though. read more

Bob & John's La Hacienda - Chicken finger salad - Pizza Near Me - Buffalo, New York

With speedy service and a smile I placed my order for a four slulice cheese personal pizza.It had the right amount of sauce and cheese and was good.Lots of options to pick from like chicken fingers, wings salads, wraps,subs,pizza burritos, quesadillas, Stromboli and dinners. read more

Bob & John's La Hacienda - Bob & John's La Hacienda, Personal Pizza - Pizza Near Me - Buffalo, New York

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Lots to choose from on the menu like pizza ,chicken wings and fingers, salads , subs and wraps, plus quesadillas and burritos.With fast and friendly service i ordered a personal cheese pizza. It was four slices and was cheesey and delish. read more

Bob & John's La Hacienda - Bob & John's LA Hacienda - Pizza Near Me - Buffalo, New York

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The last 3 orders we placed were either wrong or burnt. Again we ordered last evening and the chicken parm had NO chicken and my COLD SUB was backed. The two prior orders I did not call on because I ALWAYS MADE AN EXCUSE FOR THEM, maybe their really busy, or short of staff, a new worker etc. What has become of the restaurant industry? Customers making excuses for them, accepting shitty food, waiting an HOUR for delivery! After getting no where last evening with them I called and asked to talk to an owner because I was told one would be there today. So I explained the issues with their service the last 3 times we were ordered and he told me to hold on and he'll talk to the guy I spoke to you yesterday. The guy I supposedly talked to last night and said they were only willing to give a $15.00 credit. Mind you the bill total was only $29.01. He claimed he read the order back and my husband did not ask for chicken parm. He ordered it correctly, I heard him, seeing how we've had problems in the past and make SURE they heard us correctly!!! Softer telling him I except a full refund he told me I wasn't getting that because I told him I would give a shitty review everywhere I can. I'm so sick and tired accepting less than what I order and putting up with poorly ran businesses! read more

We ordered a large pepperoni pizza and fried mushrooms to be delivered for dinner this evening. The pizza was one of the best pizzas around and the mushrooms were great, too. The crust had a crunchy outside and a soft fluffy inside with plenty of tasty red sauce, cheese, and pepperoni. You will not be disappointed if you stop by for a pizza! read more

Bob & John's La Hacienda - What's left of the large pepperoni pizza - Pizza Near Me - Buffalo, New York

Buffalo is a hole in wall eating city, mom and pop shop mecca, and the good places still stand because they do it right... that is what Bob & Johns is, the community place the people love. The ooey gooey hot cheese will tickle your tastebuds and make you drool, you'll bite into the slice and the cheese pulls away in delicious strings as a piece of pepperoni slides down the side... your chewing the deliciousness as you already are looking at the hot and spicy wings begging to be dipped in the crumbly and thick blue cheese... Friendly service, great food, and a great display of what Buffalo is a city, Bob & Johns pizza is the place! This is a quality buffalo style crust, flavourful and thick without being super bready (however could have a little more crisp on the bottom... forgiven though based on everything else) good sauce and not too much (I like less sauce though) and quality and not to greasy cheese loaded on top! Perfect amount of toppings and willing to split em up across the pizza if you want it custom. Heres the best part... THE WINGS. DO. NOT. SLEEP. ON. THE. WINGS. We ordered double order of the hot wings which were large, quality meaty wings, not greasy and well seasoned, good size. Awesome blue cheese and celery too! Bob & Johns is definitely a place to stop in at if your in the area and want some buffalo style eats! NOTE: I personally prefer thinner crust pizza, but for buffalo style this is GOOD! read more

Oh man. I feel bad leaving 2 stars, knowing it's a local spot, but the food was not good. Paid $30+ for a small cheese 1/2 pep pizza and ten wings. Smallest wings I've ever seen. I realize there is a wing shortage or whatever, so prices are higher, but these things are half the size of every other place in buffalo. Also the pizza looked like it was from dominos or something. They do not use normal buffalo style pepperoni (as shown on their website), they use very thinly sliced pepperoni like you'd find on frozen pizza. Barely any sauce, and the pizza was 1/3 giant dough bubbles. The flavor wasn't awful if you get past the lack of sauce/mostly bread bubble crust. I would not waste my money here again :/ read more

The remodeled Bob & Johns looks AWESOME. New bar area is beautiful. The only thing that I would suggest is that they have chilled glasses for the beer. Otherwise...great! Service is always exceptional. Karen & Mandy are always attentive and personable. They are the best read more

Ok,so since I was little ,this has been my favorite pizzeria !! Pizza is freaking awesome,subs are amazing & I absolutely love their pizza, soup & salad buffet for lunch M-Sat,and more food on Wednesday at dinner time at their buffet. There's nothing I do not like about this place. Sit in or delivery,these guys are the best!!!!!!! (716)836-5411 (I've known that # by heart since I was young) 1545 Hertel Avenue Buffalo,NY. 14216 read more

The best pizza for 50 years. Quality has never been compromised over all these years. They are great North Buffalo community members and supporters. My family loves Bob & John's LaHacienda. read more

Great service good food nice prices always can find something to chow down on. Pizza is always a go to place and wings are consistently good as well read more

Terrible. Pizza was cold, and soup was only lukewarm and greasy. When I mentioned this to management, they dismissed my concerns, took no responsibility for poor quality food and services, and acted like they were fine with sub par service. There are LOTS of very good pizza places in the area; after having been a loyal customer of Bob and Johns for over 30 years, I will no longer patronize Bob and Johns. read more

Nope. We USED to love it...but all good things come to an end. Management has to care and check quality. But if they do not, product will decline. We asked for "char-cup" pepperoni...totally undercooked...check the pics. Pizza was a big doughy mess. I mentioned to management...it seemed they could not care less. We will not be making the trek to the Hacienda... read more

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I would NEVER recommend patronage of this establishment! In years PAST the food and service were excellent..BUT at thus time neither is adequate! The manager was extremely rude and nonchalant in regards to the sub-par service I received and acted as if my business was b I th unappreciated and not needed! I spend my hard earned money where it is appreciated and courtesy is reciprocated!! I only added a "Star" because it's REQUIRED!! read more

My family and I have been coming to Bob & John's for over 25 years........we might be done after tonight. The food quality, specifically the pizza. Has been declining fast. Undercooked, overcooked, burnt, bitchy waitresses, zero service recovery.........there are hundreds of pizza places in town- we have options. A deep cleaning and some customer service training is in order. read more