Hello fellow Yelpers!
Here We Go :D !
Our Visit: Wednesday afternoon, at around 4. Nice weather, Very Nice Restaurant, Everyone was pretty much dressed up. Table for 2, Myself and a friend. Hair Done, Nails Did.
(Food)
Apps: Besides the Delicious free bread lol We had both the Calamaris (parm & sweet chill), They were both delicious, though we preferred the parmesan, The sweet chili was too sweet for us, but that's just our preference.
Entrees: (Both Ordered the days Special) Peppercorn Crusted Steak, with potatoes. Potatoes were yummy, but nothing special, the steak, for being "peppercorn crusted" and plenty more I tell you, was flavorless, I tasted no seasoning :( But I ordered it medium-rare and although I had to send it back because it was cooked well past medium, when I received it the second time it was cooked perfectly (temperature wise). Note: The steaks don't come with any sides, you have to order and pay for those separately.
Side: We had the prosciutto mac & cheese as well as the I believe Garlic Mash. Mac & Cheese was hot and delicious and the garlic mash was forgettable but my friend liked it. Though nothing she would come back for. It is served family style so they are rather large portions. Easily share each side for 2.
Desserts: The Best! I had the assorted Sorbets (lemon/mixed berry/raspberry) Delicious! Flavorful! Looked beautiful! and large portion! very yummy! very light! My friend had the cheesecake with I believe a raspberry sauce, She loved it! there was nothing left on her plate. The desserts were beautifully presented and just as delicious to eat!
Customer Service ***** A+
The customer service was spectacular! Walked in and we were greeted instantly, they got us with a joke that was not only funny but well executed lol You do not have one assigned server, at least I don't believe you do, we did not, and we saw many different servers attending to the needs of the big table across from us. Which was nice because we were checked on at the right times, waters and drink always filled, and anytime we needed something we had someone take care of it. They treated us like we we the most important customers in the restaurants, as im sure they treated everyone else. Also they had these crazy pens? I think they cleaned the crumbs off your table, and picked up butter tabs idk it was crazy and awesome and we sat up a little straighter (we were in a classy establishment were they meant business)
The Mis-Hap : 1st Mishap was that my steak was cooked well past medium, when I had ordered it medium rare. Now I hate sending things back or bothering people, even when they're the ones at fault, i'm just not comfortable, but I could not eat it so I called over a server and turned my steak towards him so he could take a look at the color and of course I started off by saying "I'm so sorry... but I ordered my steak medium rare", before I could say anything else, he took and said "My god! i'm so sorry! This is disgusting! Don't worry I will take care of it now!" and HE was AMAZING! I mean he totally made me feel justified, and comfortable and was just if not more upset with it than I was! and I was the one that was going to have to pay the 50$ for it! lol and when he brought it back he made conversation with us, served us our sides, I swear I felt like a princess or something I don't know, I wish I could have gotten his name because he was honestly the most spectacular server, sigh, He really just was great.
2nd semi-mishap (almost forgot) Was not their fault at all, my friend originally ordered the scallops, beautifully presented, I even believe perfectly cooked (texture was great) but lacked flavor, or at least i think they did (I've never really liked scallops I always found them flavorless so I don't know if I'm just being biased) but it was all taken care of as I've already mentioned customer service was spectacular.
All in all I apologize for the long review, would go back for the parm calamari (which I have dreams of) and believe it or not (other business's take notice) the customer service, I always say it's the most important part of any business. :) read more